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Role of Dental Auxiliaries in Dental Health
Role of Dental Auxiliaries in Dental Health
Certificate
This is to certify that the subject seminar
on Role of Dental Auxiliaries in Dental
health by Batch B of Final BDS (January
2015 batch) submitted is a bonafide work
done under my guidance and supervision.
Date:
Signature of
Faculty
Department of Public Health
Dentistry
Manipal College of Dental Sciences
Manipal
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Internal Examiner
Examiner
External
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Contents
Introduction................................................................................................................ 4
Classification by W.H.O (1967)................................................................................... 5
Degrees of Supervision............................................................................................... 6
(A)
1. Dental Receptionist............................................................................................. 9
2. Dental assistant................................................................................................ 13
Educational and licensing requirements in U.S.................................................................13
Earnings and salary............................................................................................ 14
3. Dental Health Educator..................................................................................... 15
4. Dental Technician.............................................................................................. 19
(B)
Operating Auxiliaries....................................................................................... 23
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Introduction
A dental auxiliary is a person who is given responsibility by a dentist so
that he/she can help the dentist render dental care, but who is not himself
or herself qualified with a dental degree.
The duties undertaken by dental auxiliaries range from simple tasks such
as sorting instruments to relatively complex procedures which form part
of the treatment of patients.
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Degrees of Supervision
ADA (1975) defined four degrees of supervision of auxiliaries, with the
assumption that ultimate responsibility was assumed by licensed dentist.
1. GENERAL SUPERVISION:
The dentist has authorized the procedures and they are being carried out
in accordance with the diagnosis and treatment plan completed by
dentist. The supervisor provides continuing or individual assignments by
indicating generally what is to be done, limitations, quality and quantity
expected, deadlines and priorities. Additional, specific instructions are
given for new, difficult, or unusual assignments. The employee uses
initiative in carrying out recurring assignments. The supervisor assures
that the work is technically accurate and in compliance with instructions
or established procedures.
2. DIRECT SUPERVISION:
It is a term that is used to refer to situations in which a supervisor is
present at all times. The supervisor oversees activities as they occur and
provides constant direction, feedback, and assistance. For some types of
workplaces, direct supervision is required for safety and health reasons.
In others, it may be strongly recommended to make a workplace run
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3. INDIRECT SUPERVISION:
Indirect supervision is characterized by some form of authority over the
work of employees not under direct supervision. In other words, the
"supervisor" who provides indirect supervision is responsible for the
work, but not for the worker. The descriptions above were written in
relation to the employee under direct supervision; the following
subsections describe persons with responsibility for exercising indirect
supervision. The dentist is in the dental office, authorizes the procedures
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and remains in the dental office while the procedures are being
performed by the auxiliary.
4. PERSONAL SUPERVISION:
The dentist is personally operating on a patient and authorizes the
auxiliary to aid treatment by concurrently performing supportive
procedures.
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PRIMARY RESPONSIBILITIES
Responsible for administering the day-to-day activities of the business
office, including: maintenance of the records of patients, scheduling of
patients, accounts receivable, maintaining appearance and order of
dental office, presentation of financial treatment plan options, and
recall/recare system.
SPECIFIC DUTIES
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Reception Management
Manage day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for a neat, professional appearance and make
necessary changes
Check the daily schedule for accuracy and post it in all treatment
rooms
Answer and respond to telephone calls with professionalism
Review supplies for reception and provide order to Doctor.
Maintain petty cash
Patient Management
Maintain a professional reception area; organize patient education
materials, etc.
Greet and welcome patients and visitors to the practice
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o
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Office Participation
Be an active participant in staff meetings
Perform other tasks as assigned by the doctor.
Accounts Receivable Management
Enter patient financial activity in computer
Maintain accounts receivable activity
Prepare bank deposits
Prepare statements
Follow-up insurance claims
Follow-up delinquent accounts
Arrange payment schedule with patients
Billing
Prepare billing statements promptly and accurately mail billing
statements as directed by the doctor.
Prepare and mail overdue account letters as directed by the doctor.
Telephone patients with accounts overdue
Post checks received each day
Manage patient financial accounts
Correspondence
Sort, organize, and distribute mail
Prepare and send out new patient and referral thank-you letters as
directed by doctor.
Prepare and send out continuing care notices as directed by the
doctor.
Prepare and send out correspondence as directed by the doctor.
Marketing and Public Relations Management
May assist with the design of marketing and promotional materials
(print and electronic)
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Education/Experience
High school diploma
2 years office experience desired
Legible handwriting for notations in charts
Interpersonal
Good interpersonal skills to maintain effective rapport with
patients, dentists, other staff members and community
Effective verbal skills to communicate with patients and staff
Team player
Able to adapt to office policy improvements (office is constantly
striving for improved customer care/service)
Conflict resolution experience
Customer service or patient relations experience
Quick response/accurate data entry to present treatment plans to
patients in a short time frame
Communicate all concerns to the doctor.
2. Dental assistant
Dental Assistants assist the dental operator (dentist or other
treating dental auxiliary) in providing more efficient dental treatment, by
preparing the patient for treatment, sterilizing instruments, passing
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instructions. They also keep track with inventory control and ordering
supplies.
In the UK, Registered Dental nurses are prohibited from carrying out
any form of direct dental treatment on the patient, including teeth
whitening procedures, under the GDC scope of practice.
Dental nurses found to be carrying out dental procedures are liable to be
removed from the statutory GDC register.
However, in the Republic of Ireland, other parts of the UK, and parts of
North America, it is often dental nurses (and teeth whitening
technicians) who carry out teeth whitening procedures rather than
dentists. This practice mainly occurs in clinics focusing solely on laser
teeth whitening. In Ireland, registration as a dental nurse with The Irish
Dental Council is voluntary; however, nurses who are registered and
who carry out teeth whitening may face disciplinary action if caught.
In Australia, a formal qualification is not required to work as a dental
assistant. However, this is usually preferred by most dentists to ensure
that their staff has enough background knowledge about dentistry.
Australian dental assistants are not required to be registered with the
Australian Dental Association.
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4. Dental Technician
The Art and Science of Dental Technology
Dental laboratory technology is the art and science of manufacturing
corrective devices and replacements for
natural teeth.
There is a skilled professional behind the
scene, working on the written order or
prescription of the dentist, who manufactures
the restoration or device. This is the dental
laboratory technician.
Each restoration the technician makes will be different and each must
simulate the function of the natural teeth. But, beyond that, the
technicians great challenge is to capture and recreate both the perfection
and the imperfection of natural teeth.
History of the Dental Laboratory Technician
As the art and science of dentistry continued to develop, special
processes and skills were developed in manufacturing prosthetic
devices. Since these processes and skills were in demand by other
dentists, the practice of sending out laboratory work to those possessing
the processes began.
Dr. W. H. Stowe opened the first dental laboratory in Boston in 1887.
The establishment of the commercial dental laboratory led quickly to the
training of apprentices and thus the dental laboratory technician
The Necessary Skills
Good candidates for careers in dental technology usually possess good
eye-hand coordination and color perception, dexterity in using small
instruments, the patience to attend to minute detail and an interest in
learning the underlying material science.
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Country
India
United kingdom
Qualifications
required
Diploma for 2 academic years
(D.D.T-diploma in dental
technology)
Candidate must have passed at
least matriculation examination of
a recognized university.
Registered with GDC
Completion of a course approved
by GDC such as:
1) BTEC National Diploma in Dental
Technology (or)
2) BSc (Hon) degree in Dental
Technology
Education and training through a
two-year program at a community
college, vocational school,
technical college, university or
dental school.
Graduates of these programs
receive either an associate degree
or a certificate (certified by
National Board for Certification in
Dental Laboratory Technology)
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degree are automatically entitled
to register with the Dental
Technicians Board in order to
practice as Registered Dental
Technicians.
Opportunities for postgraduate
study for the Postgraduate
Diploma in Dental Technology
(PGDipDentTech), and the Master
of Dental Technology (MDentTech)
and Doctor of Philosophy (PhD)
degrees.
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Duties:
Oral examination.
Prophylaxis.
Topical fluoride application.
Advice on dietary fluoride supplements.
Administration of local anesthetics.
Cavity preparation and placement of amalgam filling in primary
and permanent teeth.
Pulp capping.
Extraction of primary teeth.
Individual patient instruction in tooth brushing and oral hygiene.
Classroom and parent-teacher dental health education.
Referral of patient to private practitioners for more complex
services, such as extraction of permanent teeth, restoration of
fractured permanent incisors and orthodontic treatment.
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Because of this system works well in New Zealand it does not mean that
it would work for any other country because New Zealand is a small
country and one with advanced social services.
Operating auxiliaries with functions similar to those of the New Zealand
School Dental Nurse are employed in a number of other countries, many
of which have started their own training schools.
In Saskatchewan, a Canadian province and the only place in North
America where someone other than a dentist may legally drill and fill
the teeth, the nurses receive direct supervision during the first two
months and then work with a more experienced dental nurse for the third
month. If the performance is found to be satisfactory, then they work
without direct supervision. The dentist does the initial examination and
meets each nurse at least once a week.
Dental Nurses are presumed to provide care at less cost than dentists.
They are less expensive to train than the dentists and their salaries are
similar to those of physical therapists and school teachers.
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2. Dental Hygienist
Dental hygienist is an individual who has completed an accredited dental
hygiene education program and an individual who has been licensed by
the state board of dental examiners to provide preventive care services
under the supervision of a dentist.
Functions that may be legally delegated to the dental hygienist are based
on the needs of the dentist, the educational preparation of the dental
hygienist and state dental practice acts and regulations but always
include at a minimum scaling and polishing of teeth.
Tasks performed are-:
Educate and council children and adults on dental health and
plaque control, oral hygiene and nutrition
Patient screening procedures, such as assessment of oral health
conditions, review of health history, oral cancer screening ,head
and neck inspection and dental charting and taking blood pressure
and pulse
Removing deposits and stains from the teeth by scaling and root
planning
Giving LA for dental procedures
Assist in prevention and control of dental carries
Select and use appropriate fluoride treatment and polish tooth
restorations
Taking and developing dental radiographs
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Removing sutures
Monitoring of nitrous oxide
Removing and replacing ligature wires on orthodontic appliances
Applying pit and fissure sealants and desensitizing agents
REGISTERED RESTORATIVE ASSISTANT IN EXTENDED
FUNCTIONS
May perform any duties that a dental assistant may perform
Perform following duties under direct supervision; Cord retraction of gingiva during impression
Taking impression on cast restoration
Formulating indirect patterns for endodontic post and core
castings
Fitting trial endodontic filling points
Drying canals previously opened by the dentist
Testing pulp vitality
Removing excess cement from subgingival tooth surface with a
hard instrument
Fitting and cementing stainless steel crowns
Placing class 1 3 and 5 non metallic restorations
Taking face bow transfers and bite registration
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Frontier Auxiliaries
It refers to the community of nurses and former dental assistants who are
provided training to work in rural areas which are distant to public or
private dental clinics.
In developed countries dentists remain in urban areas and are too
distant making it difficult for inhabitants to receive regular
comprehensive care or emergency pain relief.
They are trained to provide services like:
1. Simple dental procedures
2. Basic dental health education
3. Organizing fluoride rinse programs
4. Simple denture repairs
5. First aid can be rendered in case with pain
In 1981, 1 week training program was conducted for frontier auxiliaries
in Alaskan communities, 40 or more miles away from the nearest dentist.
2 years later case reports from the community showed that large no of
simple dental health problems had been solved and references had been
made to urban dentists for elective work.
NEW AUXILIARY TYPES
Expert committee on auxiliary dental personnel of who (1959) suggested
2 new types of dental auxiliaries
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Same benefits are derived by the patients and the providers of the
service.
Development of dental practice along this line has been seen in
many places across India.
Due to extreme shortage of dentists in India in the preindependence period as noted by the Bhore Committee,
suggestions were made by the committee on of which was to train
the dental hygienists.
The Mudaliar Committee in 1959 also recommended training of
dentists, dental hygienists and dental mechanics.
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Health care delivery systemIt is based on the principle of health for all through primary health
care approach which is foundation of rural health care. According
to national family health survey conducted by ministry; 1/3rd
population is in urban area and 2/3rd in rural. The poor mainly are
concentrated in the rural areas esp. in the north, and mainly
practice agriculture (according to World Bank). They are less
literate and have less access to oral health care facilities,
subsequently suffering most from oral diseases.
Health care system is affected by infrastructure deficiency and
variation in quality of services provided. Since independence, India
never had oral health status data and this proved a great problem
for Indian policy makers in assessment of oral health services.
Integrated network is present to provide different levels of care to
populationDental college/medical college(tertiary care)
District hospital
Primary health centre
Subcentre(rural dispensary)
Rural health has around 1,36,815 subcentres, around 26,952
primary health centres and 3708 community health centres.
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Conclusion
India is the 7th largest country in the world. Need of the hour is to
develop an effective dental care delivery system which is equitably
distributed, with a well qualified , dedicated work force for which
these levels of supervision are a must.
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References
Soben Peter, Essentials of Public Health Dentistry 5th Ed, Arya
Publications, Chapter 19, Pg- 476-485
CM Marya, Textbook of Public Health Dentistry, Jaypee Publications,
Chapter 17, Pg- 213-219
Nicola Ursula Zitzmann, Edgar Hagmann andRoland Weiger. (18 JUN
2007). Clinical Oral Implants Research. Available:
http://onlinelibrary.wiley.com/doi/10.1111/j.16000501.2007.01435.x/abstract. Last accessed 11th October 2014.
Dental technician/dental technologist Retrieved from
http://www.nhscareers.nhs.uk/explore-by-career/dental-team/careers-inthe-dental-team/dental-techniciandental-technologist/