Professional Documents
Culture Documents
Operation Management
Operation Management
DrPeters
DRP1.
Total#ofavailableappointmentsperday=2appointments/hrx10h=20.Subtract4
appointmentsforelectronicmedicalrecordkeeping=16availableappointmentsperday.
Actual#ofappointmentsbookedperday=0.75x16=12.Noshows=(1/6)x12=2;therefore
theactual#ofpatientsseenperday=10.
DRP2.
OEE=(18minvalueaddtime/patientx10patients/dayx230days/yr)/(60min/hrvalueadd
timex10hr/dayx260days/yr)=41,400/156,000=0.27.
MySunshineHotel
MH1.
Capacity =150*10
Revgeneratingrooms
Revenue
900
Load
=60*0.01
59.13
Yield
180
EBIT
1500
0.6
19.13
Cost
40
Employees
Material
=60*0.05*10
=1*10
30
10
ROIC
0.064
Capital BuildandFurnish
300
Land
100
200
MH2.
0.0476
AssignTaskstoWorkers
ATW1.
Worker
Task(s)
ActivityTime(sec)
Capacity(unitsperhour)
30
120
25
144
3,4
75
48
5,6
45
80
Thecapacityofthecurrentlineisrestrictedbythecapacityofthestepwiththelongestactivity
time.Therefore,capacity=1/75sec=48unitsperhour.
ATW2.
Worker
Task(s)
ActivityTime(sec)
Capacity(unitsperhour)
1,2
55
65.45
35
102.86
40
90
5,6
45
80
Therefore,capacityoftherevisedline=1/55sec=65.45unitsperhour.
ATW3.
Nomatterhowyouorganizethetasks,maximumcapacityofthelineis65.45unitsperhour,i.e.
atacycletimeof55seconds.
ATW4.
Demand=50units/hr=5/360units/sec
Takttime=1/demand=72sec/unit
ATW5.
Targetmanpower=laborcontent/takttime=175sec/72sec=2.43roundupto3workers