Caterpillar

C
t ill
Operator
Operator
Training
IPLOCA TrainingMeeting
26October2010 Geneva

RuudA.Kronenburg CaterpillarUniversity
Caterpillar Inc.

 Caterpillar Inc.

Why Does
Operator Training
Matter?
2

 Caterpillar Inc.

Operator Training is a win-win for all stakeholders

Pipeline
Contractors

Safety
y
Operators
Productivity
p
Fuel Consumption
Career & retention
Machine life
Emissions
Customers
Equipment
Uptime
& Community
Manufacturers

 Caterpillar Inc.

Learning
g

Mastery

Fully
Competent

Medium
Competent

Prerequisite
Competent

YEARS
Time

Incompetent

Adult Learning Model

 Caterpillar Inc.

Learning
g
Fully
Competent

Medium
Competent

Prerequisite
Competent

Learning from
Coaching &
Feedback

20%

70%

Formal Learning
Courses, ILT etc.

10%
Incompetent

Learning
through
On-the-Job
Experience

Time
Adult Learning Model

 Caterpillar Inc.

Formal Learning
Courses ILT etc.
Courses,
etc

10%

Learning
L
i from
f
Coaching &
Feedback

20%

Elearning(WBT&CBT)
Simulation
Classroom
ControlledPractice
Classroom
ControlledPractice
Onsiteinstruction
P f
PerformanceAssessment
A
t

OperatorTrainingonwww.cat.com

Caterpillar Inc.

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Caterpillar Inc.

CaterpillarElearning
MostlyFoundationaltraining
Knowledgefocus
Product&Applicationspecific
Alsogeneralearthmoving
Al
l
th
i
WBT&CBT
ExcellentprerequisiteforILT
Excellent prerequisite for ILT
You bought Cat machines for their durability, realiability and
productivity;
d i i get the
h most out off them
h
with
i h e-Learning
L
i
CDs
CD from
f
the
h
same company.

Example:
Track
Track
ktypeTractorinMining&Quarry
i
i i &Q
ElearningCDfrom
CaterpillarEquipmentTrainingSolutions

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Caterpillar Inc.

InstructorledCaterpillarOperatorTraining
Caterpillar&Customersite
Controlledpractice&
Controlled practice &
onthejob
Standard&customized
Certificationoptions
Certification options
Trainthetrainer
Professionaltraining
g
withprovenresults

10

CaterpillarEcoOperator
AnIPLOCA
AnIPLOCAawardwinningprogram.
This
ThiswasfilmedatCaterpillar
was filmed at CaterpillarssMalaga
Malaga
DemoAreainSpain;oneofmany
C
Caterpillar&CaterpillarDealerdemo
t ill & C t ill D l d
locationsaroundtheworld

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Caterpillar Inc.

CatSimulators

PC based simulators for entry level operators

Designed to teach
Controls familiarization
Basic operating skills
Walk around inspection procedures
Provides metrics & progress tracking
Safe & economical training method
Employee screening

VirtualTechnology
l
h l
RealResults.
l
l

12

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Caterpillar Inc.

CaterpillarOperatorTraining&Selection

MotorGraders
Hydraulic Excavators
HydraulicExcavators
OffHighwayTrucks
WheelLoaders
WheelTractorScrapers
TrackTypeTractors

13

 Caterpillar Inc.

Visitusonwww.cat.com
orcontactyourCaterpillar
dealertolearnhowwecan
support you with your
supportyouwithyour
OperatorTraining

14

Where are my operators today..?

Wh
Where
do
d I need
d them
th
to
t go..?
?

How long will it take..?

What type of learning, when..?

H
How
will
ill I measure..?
?

FOODFORTHOUGHT

 Caterpillar Inc.

What if IPLOCA
had a proprietary
Operator Certification
Program?
17

 Caterpillar Inc.

Learning
g

Mastery

Fully
Competent

IPLOCA
LEVEL3
IPLOCA
LEVEL2

Medium
Competent

Prerequisite
Competent

IPLOCA
LEVEL1
Time

Incompetent

Adult Learning Model

18

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IPLOCA
LEVEL1

Caterpillar Inc.

IPLOCACERTIFICATION

- Jobs
Jobsite
te & Equipment
qu p e t Sa
Safety
ety
- Basics of Pipeline applications
- Equipment fundamentals
- Basic Equipment
q p
Operation
p

Formal
Knowledge&Skills
Tests

- Maintenance
- Other.

19

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IPLOCA
LEVEL2

Caterpillar Inc.

IPLOCACERTIFICATION

- IPLOCA
OC Certification
Ce t cat o Level
e e 1
- Advanced Pipeline applications
- Advanced Equipment knowledge
- Advanced Equipment
q p
Operation
p

FormalPerformance,
Knowledge&Skills
Tests

- Other, or maybe just one model

20

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IPLOCA
LEVEL3

Caterpillar Inc.

IPLOCACERTIFICATION

- IPLOCA Certification level 1

- IPLOCA Certification level 2
- TEACH & COACH for Levels 1 & 2

Comprehensive
Exam

- Other.

21

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Caterpillar Inc.

CertificationBenefits
- Consistent standards
- Predictable performance
- Professional recognition
- Career perspective
- Accreditation options

22

 Caterpillar Inc.

CaterpillaranditsDealers
arecommittedtorespondto
youroperatortrainingneeds.
t t i i
d
Caterpillarhashighly
effectivematerials,tailor
madesolutionsandexpert
instructors to support your
instructorstosupportyour
operatortrainingneeds.
A
Anywhereintheworld
h
i th
ld

23

 Caterpillar Inc.

Thank
h k
You
IPLOCA TrainingMeeting
26October2010 Geneva

24