Professional Documents
Culture Documents
Jeffrey G. Montgomery 103 Casey Street Fox
Jeffrey G. Montgomery 103 Casey Street Fox
Montgomery
103 Casey Street
Fox Lake WI 53933
920.763.5954 (Mobile)
statefan1@hotmail.com
Insurance Claims Manager with extensive knowledge and experience in commercial and personal lines claims resolution.
Highly developed policy interpretation, litigation management, claims analysis, quality assurance and problem solving skills
have led to development of highly effective claims management process. Excellent communication skills complement
managerial capabilities.
PROFESSIONAL EXPERIENCE
Esurance
2007 - Present
Litigation Claims Manager
Responsible for successfully opening new regional branch office in March 2007. Responsible for all aspects of office
opening, including but not limited to staffing, training, facilities, implementation of claims process and ongoing claims
handling. Established litigation claims handling guidelines. Established approved defense & coverage counsel preferred
vender list. Implemented procedural changes recognized as areas of opportunity from the national claims audit.
Direct staff development, facilitating and implementing change in process to split commercial and personal lines litigation
claims handling. Implemented procedural changes recognized as areas of opportunity from the national claims audit.
Improved overall claims allocation to create balance and equity among commercial claims litigation specialists.