Chapter 5 Exam

Which utility, when run at regular intervals, is the most effective at protecting user data should there be a system failure?
ASD
Automatic Update
Backup
Personal Firewall
Restore Point
Xcopy

2A technician needs to install Windows XP on a new computer. The hard drive needs two partitions. At which point in the Wi
installation process should the technician partition the hard drive?

The technician will be able to create the partitions when the F7 key is pressed after the product key has been entered
The technician will be able to create the partitions at the start of the installation process.
The technician will be able to create the partitions as the final step in the installation process.
The technician will have to create the second partition once the installation process has finished.

A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to
repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?
Recovery Console
Windows Disk Manager
msconfig
fix /mbr

4Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating sys
ACAPI
API
IRQ
PnP

A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installe
Run HWINFO.EXE to verify that all devices are listed.
Use the Windows XP Msconfig utility to prove that all the devices are operational.
Use the Windows XP Testall utility to confirm that the devices are operational.
Use the Device Manager utility to ensure that all the devices are operational.

A user in a large manufacturing company uses a PC that is connected to the company network. Where should the user loo
server attached to the network?
My Network Places
Control Panel
Connect To
My Computer

7A user installs a new sound card driver in a computer that is working properly. After installing the driver for the new sound c
computer fails to boot. Which quick fix can the user implement to return to the previous working state?
boot to Emergency Recovery State
boot to Last Known Good Configuration
boot to Recovery Console
boot to Start Windows Normally

A technician has many new computers to set up. The technician completely configures one master computer and makes a
hard drive. This image is then installed on the other computers. What is this process called?
disk array
disk copying
disk cloning
disk mirroring
disk multiplexing

9While performing preventive maintenance, a technician notices that the operating system is missing updates. How can the
enable automatic updates?
Run the Sysedit utility from the command line.
Run the Autoupdate utility from the command line.
Run the Automatic Updates utility from the Control Panel.
Click the Update icon in the System Tray.
Right-click My Computer and then choose Advanced > Updates.

10 When booting the Windows XP operating system, which file will be read to find the path to the boot partition?
AUTOEXEC.BAT
BOOT.INI
NTBOOTDD.SYS
NTDETECT.COM
11

Which set of related files store all the settings of a Windows XP installation?
Registry
Control Panel
.ini
HWINFO.EXE

12A user reports that a Windows XP system is unable to boot properly. How can the technician advise the user to boot into S
In Device Manager, right-click Windows XP, and then choose Properties > Safe Mode.
Click Start > Reboot > Safe Mode.
Reboot the system and press Del or F2 depending on the system.
Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode.

13

A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issu
Windows XP utility will check the file system for errors?

Attrib
Chkdsk
Fdisk
Format

14As a user attempts to boot the computer, the message "NTLDR is missing" is observed on the screen. What will result fro
situation?
The operating system will fail to load.
The BIOS setup utility will start automatically.
The computer will reboot continuously.
The initial self-test will fail to load.

15 In which two situations should a technician create a restore point? (Choose two.)
before an operating system update
before installing a new device driver
once a month
before formatting the hard disk
after moving viruses to the virus vault for quarantine
before adding another partition to the hard drive

16

A technician is attempting to create multiple partitions on a hard disk. This will allow for storing the operating system and d
separate partitions. What is the maximum number of primary partitions per hard drive that is supported by Windows XP?
1
2
4
16
32

17A technician needs to upgrade the operating system on a computer from Windows 2000 Professional to Windows XP Pro
When the technician inserts the XP disc in the computer, the setup wizard fails to start. Which command can be used to s
upgrade?
install
winxp
winnt32
xp

18

A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action s
taken to upgrade the file system to NTFS?
Format all the existing files with the NTFS File tool.
Create a new NTFS partition and copy the files into the new partition. The existing partition can not be changed.
Run the Microsoft Convert utility.
Overwrite the FAT32 file system with NTFS. Files will automatically be added to the new file system.

19Which technology was developed to simplify the installation of new hardware?

AGP
HAL
IRQ-and-DMA
OSR2
PnP

20

Refer to the exhibit. Which file is flagged for backup?

File1.txt
File2.txt
File3.txt
File4.txt

21 Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware
tested with Windows XP?
the Microsoft Compatibility Assistant
the Windows XP Hardware Compatibility List
the Microsoft Knowledge Base
the Windows XP manual