Professional Documents
Culture Documents
Source: Grubb and Ellis CB Richard Ellis Spaulding and Slye Economics R Ha It
Source: Grubb and Ellis CB Richard Ellis Spaulding and Slye Economics R Ha It
modest quantity of Class B office space from adjacent submarkets, largely in the form of space to accommodate small
professional service uses and selected associations and nonprofits not requiring or, with revenues incapable of supporting,
a downtown location. New office workers in the corridor will
represent an additional source of daytime and evening market
support for retail uses and as such, the expenditures of new
office workers have been utilized in the development of the
retail potentials presented later in this report. Our forecasts
for office market potential are presented at the end of this
section.
80.0%
60.0%
40.0%
20.0%
0.0%
-20.0%
1997
1998
1999
East End
2000
2001
Union Station
Source: Grubb and Ellis; CB Richard Ellis; Spaulding and Slye; Economics
R
hA
i t
DOWNTOWN/LOGAN SUB-MARKET
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
63
2002
Share of
SubRegion
Units
84,500
20.4%
Area
District of Columbia
2012
Share of
SubUnits
Region
96,500
21.2%
2002 - 2012
Change
Units Percent
12,000
14.2%
415,000
100% 455,000
100%
40,000
9.6%
$1,200
7,550
7,500
$1,100
$900
$800
7,250
Units
$700
1996
1997
1998
1999
2000
2001
7,274
7,274
7,274
7,360
7,360
7,360
7,514
$600
Rents
7,300
7,150
$1,000
7,400
7,200
Inventory
7,450
7,350
1996
1997
1998
1999
2000
2001
$734
$753
$776
$851
$986
$1,048
$1,057
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
64
Rents
10.0%
9.0%
8.0%
7.0%
6.0%
5.0%
4.0%
Vacancy Rates
3.0%
2.0%
1.0%
0.0%
Vacancy Rate
1996
1997
1998
1999
2000
2001
2.6%
2.0%
0.5%
1.2%
0.9%
0.6%
4.0%
Net Absorption
140
120
100
Units
Our analysis of apartment rental rates in the submarket reveal solid and accelerating rent growth
during the five year period between 1996 and 2002.
While rent growth has slowed since the end of 2000,
rents remain healthy.
Average unit rents have increased from around $730
in 1996 to $1,070 in 2002. This represents average annual rent growth of around seven percent far
exceeding that which can be attributed to inflationary
pressures of between two and three percent.
80
60
40
20
0
1996
1997
1998
1999
2000
2001
2002
(3Q)
Methodology
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
65
Office
Rental
Apartment
11,600,000
14,000
East End
Union Station
Estimated Multi-Family Market Share:
Downtown/Logan
Estimated Adjacent Market Potential
East End
Union Station
Downtown/Logan
Less Available Commited Space/Units
Net Sub-Market Market Potential
60%
10%
N/A
N/A
N/A
45%
6,960,000
1,160,000
N/A
1,400,000
6,720,000
N/A
N/A
6,300
2,000
4,300
2.5%
168,000
2.0
1.9
670
15%
645
3.0
4.9
970
The table provided herein presents a summary of the findings of the market analysis and estimates of net new supportable space and units in the corridor over the next ten
years or so. The preliminary planning targets are intended
to help illustrate the redevelopment potential. In preparing land use and development plans for the corridor, it is
important that aggregate totals of development for each
land use do not substantially exceed that which is capable
of being supported by the market. The planning targets are
therefore intended to act as a reasonable envelope of supportable development.
Retail Market Analysis
Introduction and Methodology
ERA has examined the market supportable retail potential
for the H Street Corridor. We have developed estimates for
retail space potentials by major retail category under three
scenarios:
Existing Conditions and Productivity Rates (2002).
The purpose of this scenario is to illustrate the quantity
of space that is capable of being supported by the market
under existing conditions and what are reported to be typical rent levels for retail space in the H Street Corridor. This
scenario assumes the existing mix of retail uses, resident
and worker expenditure potentials and productivity rates
which have been adjusted to reflect existing market conditions in the corridor. ERA notes that the lower-than-market
rental rate averages (which range from approximately $8
to $12 per square foot) do not represent the level of sales
or rental revenue that would warrant significant investment
in H Streets retail commercial structures. In other words,
many of the current retail tenants can be considered to be
under-performing according to industry standards.
Another way to express our evaluation of current condi-
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
66
The retail market potential of the planning area is established by examining the expenditure potential generated
from two major sources: expenditures of residents in the
primary and secondary trade areas and customers that have
been calculated as an inflow factor. The estimated market
share is based upon the evaluation of several economic factors: the strength and mix of retailing within the trade area,
the proximity of other retailing centers to the trade areas,
and the economic characteristics of the residents of the
area.
raphies, access and driving times, competitive locational patterns and population distribution and density characteristics.
These trade area definitions consider the Corridors locational characteristics, including access and visibility; market
competition facing existing retailers along the H Street Corridor; and the existing mix and quality of retail offerings in
the corridor. ERA has defined the primary trade area as
the area comprised of the six census tracts that border H
Street, NE. Subject tracts are shown in Figure 1 and generally defined below.
2002
2012
Primary
Secondary
4,801
28,684
5,518
31,684
2002-2012
Change
717
3,000
2000-2012
% Change
14.93%
10.46%
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
67
2002
2012
2002-2012
Change
2000-2012
% Change
$
$
67,480
63,790
$3,274
$1,858
5.10%
3.00%
$308,249,804
$372,329,694
$1,776,452,340 $2,021,115,235
$2,084,702,143 $2,393,444,929
$64,079,890
$244,662,896
$308,742,786
20.79%
13.77%
14.81%
64,205
61,932
$
$
$62,270,000
$26,018,590
$5,439,120
$93,727,710
$66,193,909
$43,955,089
$16,788,330
$126,937,329
$326,690,000 $342,876,397
$103,629,780 $157,907,605
$5,037,720
$38,362,899
$435,357,500 $539,146,902
Employees
Expenditures
Per Employee
Corridor
Capture
Rate
Office
Retail
Industrial
TCPU
Government
1,420
9,952
739
1,093
1,765
$2,500
$1,200
$1,000
$1,000
$2,000
50%
70%
70%
70%
60%
$1,775,000
$8,359,680
$517,300
$765,100
$2,118,000
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Total Expenditures
14,969
$13,535,080
N/A
N/A
N/A
N/A
N/A
N/A
10%
20%
70%
100%
N/A
N/A
N/A
N/A
$1,353,508
$2,707,016
$9,474,556
$13,535,080
10,828
19,336
54,140
84,304
5,414
9,668
27,070
42,152
Distribution by Category:
GAFO
Convenience
Eating and Drinking
Total
Variable
Total
Low
High
Expenditures Productivity Productivity
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
68
(Square Feet)
2012
2002
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total (4)
Low Productivity
181,000
108,000
64,000
353,000
High
Productivity
91,000
54,000
32,000
177,000
High Productivity
(1)
160,000
94,000
49,000
303,000
(1) Based on 2002 Mid-Atlantic sales per square foot averages from International Council of Shopping
Centers' Monthly Mall Merchandise Index.
(2) General merchandise includes general merchandise stores, apparel stores, and furniture stores.
(3) Convenience includes groceries, personal services, stationery, drugs/sundries, books and magazines,and
tobacco.
(4) Includes space supported by new workers and residents
Source: Claritas Inc.; Economics Research Associates, October 2002.
Inflow
H Street is a major, heavily trafficked arterial with approximate average daily trip estimates of 24,000 cars. As such, we
believe retail uses along the corridor are capable of capturing
a significant proportion of their total retail sales from customers who reside outside the trade area. Again, we have applied
higher inflow rates to the 2012 forecast due to the increase in
the resident and worker expenditure base and the improved
competitive image of the corridor as a result of public and
private investment in the corridor during the next ten years.
The impact of higher inflow rates will be an increase in the
total expenditure base and therefore supportable space in the
corridor.
Supportable Space and Composition
Supportable space is a function of total sales potential divided
by average sales productivity rates per square foot for each
major retail category. The chart below provides a breakdown
of the supportable size of all three retail categories and existing and future sales productivity and investment scenarios.
For the existing, low productivity scenario, we have utilized
sales productivity rates of between $125 per square foot for
GAFO stores and $175 for eating and drinking establishments.
Based on an existing retail inventory of approximately 370,000
square feet, the results of the analysis indicate that at present, the retail uses in the corridor are achieving similar sales
productivity rates as reflected in the high levels of vacant and
marginal space and current achievable rents of between $8
- $12 per square foot.
As previously noted, we do not believe that such rents warrant significant private investment in the retail building structures along H Street. In other words, the retail businesses
along H Street are under-performing according to industry
standards. Since improving the quality of the urban fabric
along H Street is a central goal of the planning effort, the supportable square footage indicated in this scenario should be
viewed in conjunction with that indicated in the existing, high
productivity scenario. This illustrates the gap between existing
space estimates and those capable of achieving rents at a level
that can support private investment in the corridor.
In the existing, high productivity investment scenario, we
have assumed industry standard sales volumes of between
$250 for GAFO businesses and $350 per square foot for
eating and drinking establishments. The resultant supportable space estimate is approximately half that which currently
exists in the corridor. We therefore believe that in order to
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
69
modest. Issues such as the total number of theater attendees and the popularity of the venue in drawing numbers of
patrons would have a major effect on how much additional
retail demand is created.
For example, if the 550 seats in the two theaters are programmed to have performances on 100 nights per year and
were 75 percent occupied (a very successful attendance rate
for non-commercial theater), and using a capture rate of 20
percent (the percentage of all food and beverage expenditures available anywhere to theater goers which might be
captured by restaurants along H Street) the total amount of
retail supported would be less than 500 square feet of space
(assuming an average expenditure of $15 per person). Even
if the number of performance nights, the capture rate, and the
expenditure levels were doubled, the theaters would still only
support about 2,500 square feet of space.
This is not to discount the importance of attracting theater
patrons to H Street in the evenings; the theaters would be
very positive activating uses for the area. But it should be
noted that the economic spin-off for restaurants is not strong
enough to solely generate enough business to carry the
required investment and operating costs for a food and beverage location; they constitute a very good complement to
other markets, but the other markets are critical if the restaurants are to be economically feasible.
Implications of Development on Large Sites at Both
Ends of the Corridor
Part of the planning and economic viability issues for H Street
concerns the potential and impact of the large sites at the
ends of the corridor the Hechinger site and the proposed
air rights development at Union Station, Station Place. A
number of stakeholders at the Design Charrette suggested
that it would be beneficial to the area (and would provide
missing product lines and values) if one or more Big Box
retailers (large format retail stores selling a large assortment
of consumer products such as electronics, linens and housewares, or other lines; examples include stores such as Target
or Best Buy) could be recruited to a location along H Street.
ERA reviewed preliminary plans for Station Place as well as
discussed the build-out potential for the Hechinger site. After
consideration of both sites, ERA concluded the following:
These recovered sales, largely from District of Columbia residents from Capitol Hill and other neighborhoods in NE and
NW Washington, would attract more people driving to the
destination Big Box stores along the H Street corridor, increasing the level of exposure for locally owned and Mom-and-Pop
businesses located in the more pedestrian-oriented central
portion of H Street. While it may be argued that destination
retailers may not generate sales in specialty shops and restaurants on the same trip as their Big Box visit, the exposure
could foster another shopping trip later as more and more
customers become familiar with the H Street corridor. Therefore, the benefits of introducing/recruiting Big Box retailers to
H Street is less direct, but would build customer traffic from
other parts of the area which would be less likely to come to
H Street at all without the Big Box destinations.
With regard to the potential linkage between the central
pedestrian retail zone of the Corridor with the Station Place project,
ERA is concerned that the walking distance inside the project
from central H Street, combined with the grade change up
the Bridge from the street level below, will act as discouragements to the expectation of an easy flow of pedestrian
shoppers between Station Place and the central (most active,
pedestrian oriented) core of the H Street corridor.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
70
Appendix Table 1
Co r e Tr ad e Ar ea
1990
83.1
2000
Population
2,346
2,243
Households
Family Households
Percentage Family Households
Average Household Size
1,078
378
35%
N/A
1,162
383
33%
1.92
Race
Whit e
Black
American Indian, Eskimo, Aleut
Asian or Pacific Islander
Other
Hispanic Origin
57%
41%
0%
1%
1%
2%
60%
34%
0%
3%
1%
3%
11%
10%
Male
Female
48%
52%
Income
Median Household Income
Average Household Income
Per Capita Income
43,298
51,897
23,847
Change
83.2
2000
1990
Change
-4%
1,964
8%
1%
830
354
43%
N/A
885
346
39%
2.08
0%
-20%
50%
89%
69%
45%
54%
45%
0%
1%
1%
2%
55%
40%
0%
2%
1%
3%
10%
8%
-13%
-25%
13%
9%
52%
48%
4%
-12%
52%
48%
66,550
74,353
38,519
54%
43%
62%
45,357
56,880
24,038
1,956
84.2
2000
1990
Change
1990
Change
0%
2,763
2,139
-23%
7%
-2%
1,080
389
36%
-
1,114
342
31%
1.84
3%
-12%
-
540
353
65%
-
499
327
66%
2.95
3%
-10%
-67%
88%
36%
25%
21%
77%
0%
1%
1%
2%
22%
71%
0%
2%
1%
3%
-17%
-29%
-9%
40%
13%
0%
4%
95%
0%
0%
1%
2%
4%
92%
0%
1%
2%
3%
13%
12%
3%
30%
10%
15%
14%
17%
6%
-14%
23%
14%
51%
49%
-3%
2%
55%
45%
45%
55%
-36%
-6%
47%
53%
67,868
79,674
36,049
50%
40%
50%
23,696
39,432
15,413
31,484
42,882
22,333
33%
9%
45%
Housing Units
1,237
1,254
1%
930
950
2%
1,181
1,245
5%
Vacant
159
103
-35%
100
61
-39%
101
114
13%
Vacant percentage
13%
8%
11%
6%
9%
9%
Owner-occupied
511
609
19%
481
515
7%
349
418
20%
Owner-occupied percentage
41%
49%
52%
54%
30%
34%
Renter-occupied
567
553
-2%
349
370
6%
731
696
-5%
Renter-occupied percentage
46%
44%
38%
39%
62%
56%
Note: Where percentages are shown (Race, Age, and Gender), the percent change in units, not composition, is shown in the Change column.
1,714
84.1
2000
35,156
38,114
12,008
666
126
19%
362
54%
178
27%
1,506
1990
85
2000
Change
-12%
3,666
3,209
-12%
-8%
-7%
1,178
733
62%
-
1,129
673
60%
2.81
-29%
-15%
400%
60%
145%
50%
5%
93%
0%
1%
1%
2%
5%
92%
0%
1%
1%
3%
-15%
-14%
-38%
9%
8%
29%
26%
14%
-1%
-15%
22%
14%
26%
13%
3%
-16%
48%
52%
-9%
-15%
50%
50%
48%
52%
-16%
-9%
43,333
61,127
20,254
23%
60%
69%
650
165
25%
336
52%
163
25%
27,708
33,417
10,738
-2%
31%
1,394
216
15%
661
47%
517
37%
-7%
-8%
35,225
43,880
15,438
1,390
261
19%
671
48%
458
33%
-4%
-8%
Table 3
27%
31%
44%
0%
21%
2%
-11%
Appendix Table 2
Pr im ar y Tr ad e Ar ea
Housing Units
Owner Occupied
Renter Occupied
Vacant
83.1
1276
623
550
103
83.2
921
497
363
61
84.2
1199
372
713
114
84.1
696
381
147
168
85
1389
677
451
261
48
599
231
104
42
51
119
82
0
0
29
530
186
7
78
36
48
7
0
0
31
457
124
32
14
129
101
311
0
0
0
606
38
43
0
9
0
0
0
0
$740
$806
$480
$229,400 $227,200
$143,800
Units in Structure
1, detached
1, attached
2
3 or 4
5 to 9
10 to 19
20 to 49
50+
Mobile home
Boat, RV, Van
Median rent
Median house value
86
27
7
6
14
Total
5508
2557
2230
721
District
274,845
101,216
147,122
26,507
75
1109
88
16
50
38
7
0
6
0
3
24
0
0
0
0
0
0
0
0
186
3325
667
202
184
263
275
400
6
0
36,331
72,668
8,304
21,944
21,735
28,429
20,585
64,362
203
284
$599
$522
$625
$577
$108,800
$103,200
$98,800
$157,200
Food
Food at home
Food away from home
Alcoholic beverages
Core
Distribution Amount
Secondary
Distribution Amount
7.2%
4.3%
0.8%
$4,315
$2,550
$466
7.3%
4.3%
0.8%
$4,186
$2,457
$456
0.9%
1.6%
0.5%
0.8%
0.5%
$535
$973
$303
$504
$295
0.9%
1.6%
0.5%
0.9%
0.5%
$510
$928
$296
$490
$275
Health Services
2.3%
$1,351
2.2%
$1,270
Automotive
1.7%
$1,000
1.7%
$960
4.7%
$2,788
4.7%
$2,705
Home Furnishings
3.6%
$2,142
3.6%
$2,068
28.9%
$17,222
28.9%
$16,600
$59,621
$57,510
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
71
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total
126,937,329
(Investment Productivity)
Capture
Rates
12.5%
20.0%
20.0%
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
43,024
45,346
37,972
126,342
Expenditure
Potential
$342,876,397
$157,907,605
$38,362,899
Total
539,146,902
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total
93,727,710
Capture
Rates
5.0%
15.0%
15.0%
Inflow
5%
5%
5%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
18,524
24,340
29,524
72,387
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Expenditure
Potential
$62,270,000
$26,018,590
$5,439,120
Capture
Rates
7.5%
7.5%
7.5%
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
116,890
48,064
9,342
174,296
Expenditure
Potential
$342,876,397
$157,907,605
$38,362,899
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total
539,146,902
Capture
Rates
5.0%
5.0%
2.0%
Inflow
5%
5%
5%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Capture
Rates
N/A
N/A
N/A
Inflow
5%
5%
5%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
72,185
29,682
2,308
104,174
Total
Expenditure
Potential
$409,070,306
$201,862,695
$55,151,229
$ 666,084,230
Capture
Rates
N/A
N/A
N/A
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
159,914
93,410
47,313
300,637
Note: Secondary Trade Area approximates a ten minute drive time, less the primary trade area.
Retail Category
General Merchandise (2
Convenience (3)
Meals and Beverages
Total
Expenditure
Potential
$405,146,397
$183,926,195
$43,802,019
$ 632,874,612
Supportable
Space
90,708
54,022
31,831
176,561
(1) Based on 2002 Mid-Atlantic averages from International Council of Shopping Centers' Monthly Mall Merchandise Index.
(2) General merchandise includes general merchandise stores, apparel stores, and furniture stores.
(1) Based on 2002 Mid-Atlantic averages from International Council of Shopping Centers' Monthly Mall Merchandise Index.
(3) Convenience includes groceries, personal services, stationery, drugs/sundries, books and magazines,and tobacco.
(2) General merchandise includes general merchandise stores, apparel stores, and furniture stores.
Source: US Census Bureau; Claritas Inc.; Economics Research Associates, November 2002.
(3) Convenience includes groceries, personal services, stationery, drugs/sundries, books and magazines,and tobacco.
Source: US Census Bureau; Claritas Inc.; Economics Research Associates, November 2002.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
72
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total
126,937,329
Capture
Rates
12.5%
20.0%
20.0%
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
43,024
45,346
37,972
126,342
Retail Category
GAFO (2)
Convenience (3)
Meals and Beverages
Total
539,146,902
Capture
Rates
7.5%
7.5%
7.5%
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Capture
Rates
N/A
N/A
N/A
Inflow
12%
12%
12%
Productivity/
Sq. Ft. (1)
$250
$280
$350
N/A
N/A
N/A
Supportable
Space
116,890
48,064
9,342
174,296
Retail Category
General Merchandise (2
Convenience (3)
Meals and Beverages
Total
Expenditure
Potential
$409,070,306
$201,862,695
$55,151,229
$ 666,084,230
Supportable
Space
159,914
93,410
47,313
300,637
Note: Secondary Trade Area approximates a ten minute drive time, less the primary trade area.
(1) Based on 2002 Mid-Atlantic averages from International Council of Shopping Centers' Monthly Mall Merchandise Index.
(2) General merchandise includes general merchandise stores, apparel stores, and furniture stores.
(3) Convenience includes groceries, personal services, stationery, drugs/sundries, books and magazines,and tobacco.
Source: US Census Bureau; Claritas Inc.; Economics Research Associates, November 2002.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
73
A P P E N D I X B - M E R C H A NT A N D C O N S U M E R S U RV EY S A N D S U M M A R I E S
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
74
Office of Planning
Business
Name:
Owner Name:
Address:
Address:
Property
Owner:
1. What is your type of Business:
Address:
Take-out restaurant
Retail-mens clothing
Sit-down eatery
Non-profit/social services
Retail-womens clothing
Grocery-no liquor
Church
Retail-sporting goods
Grocery-liquor sale
Entertainment
Retail-shoes
Liquor store
Dry cleaner/Laundromat
Retail other:
Arts/cultural related
Electronics
2. Size of Business:
Square feet
Yrs.
Months
Yrs.
Months
Yrs.
Months
Full-time
Part-time
Own
Rent
Yrs.
Yrs.
Remaining
AM to
Yes
No
or
$ Per year
Yes
No
Affordable rent
Yes
No
Yes
No
Yes
No
Website
City newspaper
Very poor
Early AM
AM
Afternoon
PM
Cleanliness
Churches
Safety
Radio
Other
Poor
Average
Good
Excellent
Parking
No
% Drive
Yes
No
% Walk
6c. Have you used the services of the H Street Community Development Corporation?
(If so, which?)
Family business
Community newspaper(s)
Schools
Yes
$ Per month
PM
M to
Increased
Remained stable
Declined
0-20%
21-44%
50% or more
51% or more
50%
% Bike or taxi
Street
Parking lot
Government Services
(OPTIONAL)
Race of business owner.
Black
White
Asian
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
75
demand periods.
7. An estimated 67% of businesses do not have a current business
plan. 62% of renters do not have a business plan, and 71% of
owners do not.
8. 67% of business do not have electronic accounting systems.
62% and 71% of renters and owners, respectively, do not.
9. 52% of all businesses indicated that they have access to a
computer at their business. 64% of owners have computer
access onsite while only 38% of renters have access.
10. 41% of businesses accept credit card purchases. 54% of
renters accept credit cards while 71% of owners do not. This
variation may relate to the age of the business as well as the
type of business.
Sales and Customer Base
11. Of the nine owners reporting annual sales information,
sales average approximately $475,000. For the four renters
reporting, the average is just over $293,000.
12. 43% of businesses report that over 50% of their customer
base comes from the local neighborhood. 22% estimate that
half of their customers are local residents while 35% believe
that less than half are area residents.
13. Over the last 3 to 5 year period, businesses old enough
to report indicate that their customer base has primarily
remained stable (44%). 28% report an increase. 11% of
businesses report declining customer bases. Review of
customer base dynamics by age of business was largely
consistent as business between 3 and 5 years, 5 and 10, 10 and
20, 20 and 30, and over 30 years old, predominantly reported
a stable customer base.
14. 60% of businesses reported that less than 20% of their
customers could be considered new business.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
76
H Street NE
Consumer Survey
H
EM
U
H Street NE Revitalization
DC Office of Planning
For more information on the H
Street NE Revitalization Plan
please contact
DC Office of Planning
801 N. Capitol Street, NE - 4th Floor
Washington, DC 20002
Phone: 202-442-7600
Fax: 202-442-7637
Karina.ricks@dc.gov
Derrick.woody@dc.gov
FM
PS
CS
H - for H Street, NE
U - for Union Station
M - for the Hechinger Mall
DC - for elsewhere in DC
O - for outside the District
If you do not purchase, leave the line blank.
Retail Items
___ Everyday clothing
___ Specialty clothing (hats, hip-hop)
___ Shoes
___ Home furnishings (furniture, etc.)
___ Hardware items
___ Music (tapes, CDs, etc.)
___ Books and magazines
___ Health products (prescription
drugs, drug store items, etc.)
___ Specialty retail (antiques, jewelry,
etc.)
Food Sales
___ Groceries
___ Convenience shop items (soda, etc.
___ Carry-out or delivery food
___ Eat-in or sit down restaurant food
___ Alcohol purchases (take home)
___ Specialty foods (nutritional suppliments, fresh fish, etc.)
Services
___ Beauty services
___ Financial services (banking, etc.)
___ Legal or health services (doctor,
lawyer, dentist, etc.)
___ Automotive services
___ Contracting services
___ Entertainment (movies, dancing,)
H Street NE
Consumer Survey
H Street NE Revitalization
DC Office of Planning
Thank you for participating.
RETURN SURVEY TO:
DC Office of Planning
801 N. Capitol Street, NE - 4th Floor
Washington, DC 20002
Phone: 202-442-7600
Fax: 202-442-7637
Karina.ricks@dc.gov
Derrick.woody@dc.gov
Please describe what you would like to see on the H Street corridor or your vision for the street:
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
77
Outside DC
Other DC
Not identified
home zip
104
159
20003
12
20002
14
245
534
Other DC
20003
Not identified
20002
30%
Not identified
2%
Work zip
94
105
20003
13
20002
14
308
Work location
18%
21
29
149
162
106
47
20
20%
9%
4%
4%
5%
20002
Not identified
Age of respondants
Under 18
18 - 24
20%
28%
25 - 34
35 - 49
50 - 64
Over 65
Not identified
Gender
179
339
16
Gender
3%
34%
Male
Female
Not identified
63%
Under $10,000
$10,000 - $25,000
$25,000 - $50,000
$50,000 - $100,000
Over $100,000
Not identified
Annual Income
38
64
150
147
80
55
10%
7%
15%
Last Visit
286
56
50
94
23
25
Under $10,000
$25,000 - $50,000
$50,000 - $100,000
18%
28%
4% 5%
Over $100,000
Not identified
Last Visit
Today
This Week
Last Week
9%
54%
10%
* Note 10 "nevers" comment on H Street with familiarity and respond that their frequency of visits to H Street is "rarely" indicating
they have probably been to H Street before
Work
Shopping/running errands
Waiting for the bus
Church
Visiting/hanging out
Browsing/looking around
Eating lunch/dinner
Exercising/passing through
Not identified
Other:
Hair
DMV
Other
Total responding
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
No response
Annual Income
12%
$10,000 - $25,000
28%
Today
This Week
Last Week
Several weeks ago
Never
Not identified
Frequency of Visits
34%
Daily
Not identified
25%
9%
Time of Visit
12%
17%
Mornings
Work/School time
Noontime/lunchtime
31%
15%
10%
Afternoon
Evening
Weekends
Not identified
6%
20003
30%
Male
Female
Not identified
6%
Weekly
Other DC
3% 2%
Age
Time of Visit
63
161
34
54
81
93
48
Mornings
Work/School time
Noontime/lunchtime
Afternoon
Evening
Weekends
Not identified
Outside DC
57%
Under 18
18 - 24
25 - 34
35 - 49
50 - 64
Over 65
Not identified
16%
19%
Outside DC
46%
3%
Outside DC
Other DC
Home residence
19%
Frequency of Visits
179
133
102
88
32
Daily
Weekly
Once or twice a month
Rarely
Not identified
Never
Not identified
Work
Shopping/running errands
Church
Visiting/hanging out
Browsing/looking around
Eating lunch/dinner
Exercising/passing through
Not identified
Other:
Purpose of Visit
Everyday CSpecShoeHome ite HardMus Boo Hea SpecGrocCon TakeRestAlco SpecBea bankHea auto Con entertainm
367 305 357
335 345 355 334 358 318 361 334 348 340 267 318 329 336 324 294 238 325
15 9 13
0 0 23 38 3 3 1 8 20 27 8 4 3 4 1 2 0 42
230 183 210
268 165 180 155 135 212 148 74 67 145 90 132 103 95 120 183 141 148
4 4 3
7 14 3 6 24 0 48 12 4 0 0 7 7 2 1 0 1 3
38 32 40
10 47 37 12 45 17 20 65 83 10 23 16 94 43 7 14 3 5
80 77 91
50 119 112 123 151 86 144 175 174 158 146 159 122 192 195 95 93 127
168 230 178
200 190 180 201 177 217 174 201 187 195 268 217 206 199 211 241 297 210
Total responding
400
350
300
250
200
150
100
50
0
Ev
er
yd
ay
Cl
Sp
ot
ec
hin
ial
g
Cl
ot
hin
g
Sh
Ho
oe
s
m
e
ite
Ha ms
rd
wa
re
M
us
ic
He
Bo
alt
ok
h
s
su
Sp
pp
ec
lie
s
ial
tyr
et
ail
Gr
oc
Co
er
nv
en y
ien
Ta c e
ke
Re -ou
t
sta
ur
an
t
A
Sp
ec lcoh
ol
ial
ty
Be
fo
au
od
ty
s
se
rv
ice
s
ba
He
nk
alt
ing
h
se
r
vic
au
Co
to
es
nt
s
ra
cti ervic
ng
es
s
en ervi
ce
te
s
rta
in m
en
t
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
78
4%
Union Station
3%
Outside DC
2%
Hechinger Mall
H Street
Elsewhere in DC
Special Clothing
Special Clothing
9
Union Station
Outside DC
183
Hechinger Mall
4
H Street
32
61%
Elsewhere in DC
77
0%
13
210
3
40
91
Home items
0
268
7
10
50
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
Home items
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
80%
Food Purchases
Grocery
0%
Union Station
Outside DC
40%
Hechinger Mall
H Street
Elsewhere in DC
H Street
Elsewhere in DC
Music
Unio 23
Outs180
Hec
3
H St 37
Else 112
1
148
41%48
20
144
Grocery
Union Station
Outside DC
Hechinger Mall
H Street
Union Station
Outside DC
Hechinger Mall
H Street
50%
Elsewhere in DC
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
10%
1%
Books
37%
Union Station
4
95
2
43
192
28%
1%
Union Station
Outside DC
Hechinger Mall
H Street
auto services
Unio 2
Outs183 32%
Hec
0
H St 14
Else 95
Elsewhere in DC
1%
auto services
Union Station
Outside DC
Hechinger Mall
H Street
62%
5%
13%
Elsewhere in DC
0%
Hechinger Mall
H Street
Elsewhere in DC
46%
0%
4%
2%
1%
Health supplies
Health supplies
Unio 3
41%
Outs135
Hec 24
H St 45
Else 151
13%
Alcohol
Unio 8
Outs 90
Hec 0
H St 23
Else 14654%
Union Station
38%
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
Health
services
37%
1
120
1
7
0%
195
2%
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
entertainment
entertainment
39%
Unio 42
Outs148
Hec
3
H St 5
Else 127
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
45%
2%
1%
Alcohol
3%
34%
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
Specialty foods
Unio 4
Outs132
Hec 7
H St 16
53%
Else 159
Union Station
Outside DC
61% Mall
Hechinger
H Street
Elsewhere in DC
13%
Health services
7%
Rating
Very Poor
Poor 100%
Average
90%
Good
80%
Excellent
Very Poor
Variety
81
115
134
50
27
70%
Poor
Average
Good
Excellent
60%
2%
22%
Convenience
Union Station
4%
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
19%
Union Station
Outside DC
Hechinger Mall
H Street
50%
Elsewhere in DC
Union Station
Outside DC
Hechinger Mall
H Street
57%
Elsewhere in DC
Outside DC
5% 2%
Take-out
20
19%
67
4
83
1%
174
Banking
banking
H Street
Elsewhere in DC
6%
1%
Hechinger Mall
51%
9%
Specialty foods
H Street
Elsewhere in DC
29%
Outside DC
13%
1%
60%
1%
0%
Music
0%
Convenience
8
74
12
42%
65
175
Union Station
Outside DC
Hechinger Mall
Union Station
Elsewhere in DC
6%
Contracting services
Elsewhere in DC
2%
32%
Books
Unio 38
Outs155
Hec
6
H St 12
Else 123
0%
Contracting services
Unio 0
Outs141
Hec 39%
1
H St 3
Else 93
H Street
4%
11%
Shoes
59%
15%
Hechinger Mall
6%
Shoes
25%
Union Station
Outside DC
Hechinger Mall
11%
H Street
1%
Elsewhere in DC
Outside DC
Beauty services
Beauty services
3
103
31%
7
Union Station
94
Outside DC
122
Hechinger Mall
50%
40%
30%
20%
10%
0%
Take-out
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
8%
Restaurant
Unio 27
Outs145
46%
Hec 0
H St 10
Else 158
Restaurant
Union Station
Outside DC
43%
Hechinger Mall
H Street
Elsewhere in DC
24%
Pa
Ne
rk
ig
in
hb
g
or
ho
od
Pr
id
e
4%
48%
1%
Tr
an
sit
Union Station
Outside DC
Hechinger Mall
10%
H Street
Elsewhere in DC 1%
Union Station
Union Station
Outside DC
Hechinger Mall
37%
H Street
Elsewhere in DC
Sa
fte
y
3%
25%
14%
Hardware
Q
ua
Pe
lity
rs
on
al
Co
m
fo
rt
Ap
pe
ar
an
ce
Cl
ea
nl
in
es
s
Fr
ie
nd
lin
es
s
63%
SERVICES
Hardware0%
0
Unio 34%
Outs165
Hec 14
H St 47
Else 119
Co
st
Union Station
Outside DC
Hechinger Mall
H Street
Elsewhere in DC
Everyday
Clothing
1%
Everyday Clothing
10% 15
Union Station
230
Outside DC
Hechinger Mall
4
H Street
22%38
Elsewhere in DC
80
Va
rie
ty
RETAIL ITEMS
3%
0%
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
79
A P P E N D I X C - N O N - P R E F E R R E D ST R E ET S E CT I O N A LT E R N AT IV E S
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
80
Pedestrian
Vehicular
Advantages
Advantages
Maintains three travel lanes (two traffic and one light rail)
to accommodate peak traffic.
11 travel lanes vs. 10 travel lanes could potentially increase
traffic capacity by approximately 4%.
Light rail could play a significant role in reducing vehicular
traffic demands.
Disadvantages
Transit
Parking
Advantages
Advantages
Disadvantages
Disadvantages
Permanent curbside travel lanes along H Street eliminate
convenient parking spaces.
1 Valley
Disadvantages
Average infrastructure construction capital cost per mile
for light rail is $34.8 million vs. $680,000 to $13.5 million
for bus rapid transit.3
Light rail vehicle speed is generally slower than that for bus
rapid transit.4
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
81
Pedestrian
Vehicular
Advantages
Maintenance of three (3) travel lanes needed (two traffic
and one light rail) to accommodate peak traffic demands.
Light rail could play a significant role in reducing vehicular
traffic demands.
11 traffic lanes vs. 10 traffic lanes could potentially increase
traffic capacity by approximately 4%.
Disadvantages
Inability to use a third traffic/turning lane as a travel lane in
the peak direction during rush periods.
Potential growth in the H Street and North Capitol Street
corridors may cause a need to keep three traffic lanes in the
peak direction during weekday commuter peak periods.
Transit
Advantages
Disadvantages
Removal of curbside parking lanes eliminates any buffer
betweenthesidewalkpedestrianzoneandprivatevehicletrafficin
travel lanes.
Two additional 11 travel lanes need to be traversed
to reach other side of street, which increases risk of
pedestrian/vehicular conflicts.
Two travel lanes need to be crossed to reach mid-street
light rail station platforms.
Parking
Advantages
Light rail would reduce the vehicular parking demands in
the corridor with less private vehicle dependency.
Advantages
Ability to maintain local bus service similar to current bus
service in addition to light rail.
Two dedicated lanes each carrying four-car light rail trains
with 450 passengers every five minutes has seven-and-ahalf times (7.5X) the ridership capacity as conventional bus
service with 60-passenger buses at the same interval.
Because dedicated rights-of-way separate light rail vehicles
from other traffic, light rail can operate faster and with
greater schedule reliability than local bus service.
Light rail provides user-friendly service that enhances access
throughout the H Street corridor and also to other key
areas in the city.
Light rail on a dedicated transit lane is generally perceived
by the public as a more attractive transit mode than
conventional bus service in mixed traffic lanes.
Disadvantages
Permanent curbside travel lanes along H Street eliminates
convenient parking spaces.
Disadvantages
Average infrastructure construction capital cost per mile for
light rail is $34.8 million vs. $680,000 to $13.5 million for
bus rapid transit.
Light rail vehicle speed is generally slower than that for bus
rapid transit.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
82
Disadvantages
10 travel lanes are narrower than the 11 minimal width
considered acceptable for bus turning movements.
A 10 track would require narrower light rail vehicles than a
12 track (less space in light rail vehicles).
One dedicated transit lane reduces the frequency and
capacity of light rail.
A disabled light rail vehicle on a single track could significantly
cripple light rail service in the corridor.
Average infrastructure construction capital cost per mile for
light rail is $34.8 million vs. $680,000 to $13.5 million for
bus rapid transit.
Light rail vehicle speed is generally slower than that for bus
rapid transit.
Pedestrian
Advantages
Increase in sidewalk space from 10 to 12 provides more
pedestrian space on heavily used sidewalks.
Full-time parking lanes on street provide a protective buffer
between the pedestrian and moving traffic zones.
Permanent curbside parking lanes effectively creates a
narrowertravellanezonethatmustbecrossedtoreachtheother
side of the street.
Private vehicles entering and leaving curbside parking spaces
helps slow down private vehicles in adjacent travel lanes.
10 travel lanes helps reduce private vehicle driving speeds
making for safer pedestrian street crossings.
Mid-street light rail station platforms provide pedestrian
refuge islands.
Disadvantages
Two travel lanes need to be crossed to reach mid-street
light rail station platforms.
Parking
Advantages
No parking eliminated within the study area during peak or
non-peak times.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
83
Pedestrian
Vehicular
Advantages
Maintain three travel lanes (two traffic and one light rail)
needed to accommodate peak traffic demands.
Light rail would play a significant role in reducing vehicular
traffic demands. 11 travel lanes vs. 10 travel lanes could
potentially increase traffic capacity by 4%.
Advantages
Disadvantages
Transit
Advantages
Parking
Advantages
Disadvantages
Inability to use a third traffic lane as travel/turning lane in the
peak direction during rush periods.
Disadvantages
One dedicated transit lane reduces the frequency and
capacity of light rail.
A disabled light rail vehicle on a single track could significantly
cripple light rail service in the corridor.
Average infrastructure construction capital cost per mile for
light rail is $34.8 million vs. $680,000 to $13.5 million for
bus rapid transit.
Light rail vehicle speed is generally slower than that for bus
rapid transit.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
84
Advantages
Pedestrian
Advantages
Transit
Parking
Advantages
Advantages
Parking is added within the study area during peak and nonpeak times.
Disadvantages
Disadvantages
10 travel lanes are narrower than the 11 minimal width
considered acceptable for bus turning movements.
10 dedicated bus rapid transit lane is narrower than the 11
McCormick Rankin International, Bus Rapid Transit, A Creative Solution for Some of
Todays Urban Transportation Problems, November 2000. pp. 8-10.
8 United States General Accounting Office, Bus Rapid Transit Shows Promise,
Washington, DC., 2001. pp. 17.
H S T R E E T N E S T R AT E G I C D E V E L O P M E N T P L A N
85
Disadvantages
10 travel lanes are narrower than the 11 minimal width
considered acceptable for bus turning movements.
Buses operating in mixed traffic lanes are generally slower
and have less schedule reliability than vehicles on an
exclusive transit lane.
Older bus models with steps at entrance take longer to
board and disembark than generally low-floor light Rail or
bus rapid transit cars.
Pedestrian
Advantages
Increase in sidewalk space from 10 to 12 provides more
pedestrian space on heavily used sidewalks.
Full-time parking lanes on street provide a protective
buffer between the pedestrian and moving traffic zones.
Permanent curbside parking lanes effectively creates a
narrowertravellanezonethatmustbecrossedtoreachtheother
side of the street.
Private vehicles entering and leaving curbside parking
spaces helps slow down private vehicles in adjacent travel
lanes.
10 travel lanes helps reduce private vehicle driving speeds
making for safer pedestrian street crossings.
Disadvantages
An extra travel lane in either direction during peak
periods creates an additional 10 of private vehicle travel
space that a pedestrian needs to cross, increasing risk of
pedestrian/vehicular conflicts.
No mid-street transit platforms to serve as pedestrian
refuge islands.
Parking
Advantages
No parking eliminated within the study area during peak
or non-peak times.
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