JANUARY 2015

Process Solutions

Issue No. 158

The GUARDIAN newsletter is published for, and proprietary to, customers worldwide with a current Benefits Guardianship (BGP) contract. To visit our website, go to http://www.honeywellprocess.com
and select Login. If not yet registered, complete registration on login page (access will be provided within 24 hours of registration.)

In this issue of the Guardian Newsletter:

Application Service News

Application Service News

New Year Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Blending and Movement Automation
Did you know that . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

We wish to extend New Year Greetings and to wish all of our Advanced
Application Benefit Guardianship Program (BPG) customers continued
success in 2015. The New Year will bring new challenges for everyone and
Honeywell will continue to look for opportunities to grow and improve the
products and services we provide to our valued customers.

Use of Triggers in BMA Movement Automation . . . . . . . . . . . .1

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UniSim Operations Suite

UniSim Operation R430 Support of CDA Protocol
for Safety Manager Simulation . . . . . . . . . . . . . . . . . . . . . . .2

Blending and Movement Automation

UniSim Operations Suite R430 Patch Releases . . . . . . . . . . .4

Did you know that trigger elements in Movement Automation can be used
to start or stop sequences automatically? Triggers are a special type of
Blending and Movement Automation (BMA) element. They are used to monitor
configurable conditions and when those conditions are satisfied, the trigger
commands the associated task sequence to perform a path state transition
(e.g. lineup, throttle flow, full flow, gravity flow, stop flow, closeout).

UniSim Operations Suite R410 Patch Releases . . . . . . . . . . .4

Use of Triggers in BMA Movement Automation

Safety Manager CDA UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

UniSim Training Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operator Training Simulator Software Updates available . . . .4

UniSim Design Suite

Using Excel to set compressor curves in
UniSim Design model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Operations Excellence
Intuition Operations Logbook . . . . . . . . . . . . . . . . . . . . . . . . .5
Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Current & Upcoming Product Releases . . . . . . . . . . . . . . . .11
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Triggers are Blending and Movement Automation (BMA) equipment elements;

they are an equipment type of their own because they fulfill the unique function
of monitoring configurable conditions, and when these conditions are
satisfied, the triggers are able to command path state transitions. They
represent internal software entities, instead of physical equipment in the field.
Trigger elements are designed to mimic the behaviour of task monitoring
conditions, with some differences. Conditions including Date/Time, Tank
Level, Tank Volume, Tank Limit, Stop Gauge Level or Volume, Task Status, and
more, may be configured on a trigger element. The conditions Task, Operator,
Target Volume and Target Flow, that may be assigned to tasks and sequences,
do not apply to triggers.
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Blending and Movement Automation

Blending and Movement Automation

Triggers are associated with task sequences, either manually during order
creation or through association with other elements in the piping network.
In both cases the triggers appear as associated elements on the path as soon
as path selection has been completed.

contact your Honeywell Account Manager or your local Application Support

office.

There is no limit to the number and type of possible triggers that can be
associated to a path. Multiple simultaneous conditions are supported. A path
could for example have a single start full flow trigger and several stop flow
triggers.

The Americas: rac.support@honeywell.com

Trigger monitoring occurs at the same time as the sequence start and stop
condition monitoring. The first condition that is met will be acted upon. For
example, say that a sequence is configured with a stop condition that will
stop flow at a specific date and time, and the same sequence includes a
trigger that is configured to stop flow on a high tank level. If the identified
tank reaches its high level before the stop condition date and time, the
sequence is stopped.
In the same manner as in task monitoring, where individual monitoring
conditions can be set up as non-persistent (once off) or persistent (repeatedly
triggering on every rising edge of the condition becoming true) triggers can
be persistent or non-persistent.

Application Support Contact Information:

Europe, Middle East and Africa: bma.support.emea@honeywell.com
Asia Pacific: bflex.support.ap@honeywell.com
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UniSim Operations Suite

UniSim Operation R430 Support of CDA Protocol for Safety Manager
Simulation:
Since UniSim Operations R430, the Safety Manager emulation supports
connecting to Experion Server and Experion simulation controllers through
CDA protocol for display, peer to peer and notifications via CEE adapter. CDA
protocol support provided in emulation will be similar to the support provided
by real Safety manager controller:

Non-persistent trigger conditions monitor until a rising edge is followed by

a falling edge. The trigger is set to MET at the rising edge and set to
NOTMET at the falling edge, as shown in Figure 1 below. A non-persistent
trigger can be restarted by clicking the START button on the Trigger Detail
or change zone.

To configure the adapter model for both the CEE Interface and SM CDA, it is
necessary to merge the contents of DCS adapter file generated by Safety
Manager Toolkit with the DCS adapter file generated by CEE Toolkit.
The value of the CDACommunication should be set to SMandCEE in the
DCS adapter file.
Note that by default Safety manager translation will set the
CDACommunication to SMOnly, when used along with CEE interface, this
value has to be changed to SMandCEE

Figure 1 Edge Triggering of Triggers and the Effect of Configuring

Persistence
Triggers can be preconfigured as part of the normal Movement Automation
configuration procedures.
They can also be fully reconfigured from the Trigger Detail - Conditions tab,
if access is provided. Standard Experion Asset based security determines
who can see and access a trigger's configuration.
For more information on triggers, or any of the BMA applications, please
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Following are the possible values:

SMOnly Adapter model is used only for SM CDA protocol

support, CEE interface features will not be enabled
CEEOnly Adapter model is used for CEE interface only, SM CDA
features will not be enabled
SMandCEE Adapter model is for both CEE interface and SM CDA
If entry is not configured, system will consider as CEEonly by default.
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UniSim Operations Suite

UniSim Operations Suite

An example CEE adapter configuration file containing entries CEE interface
support and multiple SM emulations is displayed below:

Alarm Type Filter:

Select the required alarm type and choose the required filter
name. For example, Select Filter type as Off Normal Priority and
Filter Name as All to filter all DI points configured with Off Normal
Alarms. Choose Filter name as High to view all Off Normal alarms
configured with High priority:

Safety Manager CDA UI

The adapter UI will display the current values and alarm configuration details
of the points. Alarm configuration such as Trip points, priority can be changed
using the UI.
Trip point change will get effected immediately and alarm priority change will
get effected in the next alarm generation. If the Model contains multiple safety
manager emulations, each safety manager will be represented in one tab.
Filters available in UI and points can be filtered by point types, alarm priorities
and block name. Also sorting can be done columns Block name, Point type
and Forced.
Point Type Filter:
Select the filter type as Point type and choose the required filter
name. For example choose filter name DI to view all DI points:

Block Name Filter:

This filter is to filter the points by its name. Block name filter can
be combined (AND) with Point type and Alarm priority type filters
also.
For example, entering *BO00* in Block Name field will filter all the
points containing BO00.
Selecting filter type as point type and filter name as AI will list out
all AI point types. If Block name field is entered as *BO00*, it will
list out the all AI points containing BO00 in block name.

Block Type Filter

Point Type Filter

Continued

Alarm Type Filter

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UniSim Operations Suite

UniSim Operations Suite

Note: Safety Builder application is needed for setting CDA protocol
support. A Safety Builder license must be purchased separately and it is
not part of UniSim Operations. Please refer to the Safety Manager FSC
Toolkit Guide for further references.
For further details on CDA Protocol for Safety Manager please contact your
local OTS Support Team.

Article submitted by Andrea Mancini, OTS ATS EMEA Team Lead

UniSim Training Courses:
The following UniSim training courses are provided through Honeywells
Automation College:
UniSim Design:

PDS-4526: Fundamentals - Process Modelling Using UniSim Design

PDS-4527: Advanced - Process Modelling Using UniSim Design
PDS-4528: Fundamentals - Dynamic Modelling Using UniSim
Design Suite
UniSim Operations:

OTS-0001: Fundamentals - UniSim Instructor Operation

OTS-0002: Fundamentals - UniSim Configuration Implementation
OTS-0003: Fundamentals - UniSim Run Time Graphics Using
HMIWeb Implementation
OTS-0004: Fundamentals - UniSim System Manager Administration
OTS-0006: Fundamentals - UniSim Experion Implementation
For schedules and more details about these training courses on simulation
or other Honeywell products, go to
https://www.honeywellprocess.com/en-US/training/Pages/default.aspx.

Under some conditions, UniSim training courses can also be provided at

the customers site as appropriate.
Operator Training Simulator Software Updates available
Operator Training Simulator Software Updates are now available for
currently
UniSim Operations Suite R430 Patch Releases...
UniSim Operations Suite R430 patch 3 was released on Sept 15, 2014.

The main corrections are described below for the different functions:
DCS and PLC:

USO:

CentumVP DCS - events converted to scenario corrected.

CL execution sequence in USO revised.
CS3000 FFAO GCB PV, RSV, MV, and OUT registers with CSV value
updated.
Dual Centum VP interfaces encountering snapshot load errors been
resolved.
Support SIMFFD blocks in CEE Toolkit and adapter.

Crash when activating multiple evaluations simultaneously

resolved.
Load specific version of USD when launching an OTS been added.
R430 installed on a machine that previously contained R410 patch
11 been fixed.
RTG shows out-of-memory error after running for 22 hours
resolved.
SCADA: Parameter is from STATION not captured in USO event
monitor when scenario is played.
Simulation Server download fails if download takes more than 5
minutes been corrected.
Simulation Server doesn't not show any models or exercises for
certain users resolved.
USO Toolkits:

LMS:

CS3000 interface fails to start due to unavailability of DLLs fixed.

DeltaV: Translation when Serial IO Card has a Device definition but
no DST been corrected.
Delta V: AI point missing in the output files corrected.
Diasys Netmation Adapter Toolkit Implementation.
SCADA: Toolkit Engine Execution been fixed.

SCORM activeX requires DCOM dynamic port.

SCORM: Reduce security risk by removing this dependency.
SCORM: Error when new user first downloads a simulation from the
simulation server.
SCORM LMS can't contact USO dispatcher from ActiveX control.
UniSim Operations Suite R410 Patch Releases...
UniSim Operations Suite R410 patch 16 was released on Sept 29, 2014.
The main corrections are described below for the different functions:
DCS and PLC:
ProSim Bridge Step takes longer after saving a snapshot.
Modify MarkVI Adapter to support MarkVIe controllers
USO:
Not possible to change SPHILM/LOLM from DCS resolved.
XNODE CIMPP revised.
USO Toolkits:

Centum VP Translation fails when TagRef and FcsRef databases

have a mismatch.
Modify MarkVI to support MarkVIe controllers.
For information on UniSim Operations, please contact your Honeywell
account representative or email your regional UniSim / OTS Support centre
OTS Support addresses:

Allow ShadowPlant models to load a customized

DsmDllWithSlibs.dll revised.
Confirmation message displayed when exiting USO under
Simulation Server mode added.
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ots.support@honeywell.com for North America & South America regions;

ots.support.emea@honeywell.com for Europe, Middle East region, and
Africa regions;
unisim.support.ap@honeywell.com for Asia Pacific region.
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UniSim Design Suite

UniSim Operations Suite

Newsletter Articles
We aim to provide articles of interest to the UniSim Operations user
community. If you have any feedback or have suggestions for topics to
cover here please feel free to contact us; we value your input.
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UniSim Design Suite

Using Excel to set compressor curves in UniSim Design model...
When working with a single stage compressor for a basic simulation model,
entering compressor curve is a very straight forward process. However, when
the model grows in complexity with multiple compressors system in multiple
trains, the process becomes cumbersome and time consuming.
This months article looks at a solution of linking UniSim Design to Microsoft
Excel using OLE Automation and setting the compressor curves. The purpose
of this solution is to illustrate an example of automating the steps of entering
the compressor curves while reducing human errors. It can be very useful
when new set of compressor curve data are provided by the vendor and the
model needs to be updated; thus, increasing overall efficiency and
productivity. The solution can be customized according to the users
preferences and requires knowledge of VB(A) and OLE Automation.

Also, UniSim Design Type Library and OLE Automation must be selected
for the link between UniSim Design and Excel to function properly. This is
achieved by opening the Visual Basic window under the Developer tab,
and then selecting Tools->References, as seen below. The Developer tab
may need to be activated in Excel Options from the file menu. The available
references are not sorted alphabetically and may require searching for it
within the list. If the UniSim Design Type Library is not available in the list,
simply add it by clicking on the Browse button and searching for the file
named unisimdesign.tlb in the path similar to the one provided below. As
seen below, RXX0 represents the UniSim Design version installed on your
machine and may vary.
C:\Program Files (x86)\Honeywell\UniSim Design RXX0

The solution macro illustrated in this article may be found in Solution 311 in
the UniSim Design Knowledgebase,

UniSim Design Simulation Case

The UniSim Design application must be open for this solution to work. One
may start with a previous model or simply create a blank simulation case.

Once these settings are configured, the setup is complete and we are ready
to create a Compressor UnitOp and set the curves by executing the macro.
Simply, press Go button and the data is then transferred to UniSim Design
case by creating a new compressor named Stage 1 in the Main Flowsheet
environment. If a compressor with the name Stage 1 already exists in the
Main Flowsheet, the macro overrides any curves with the data from the Excel
file.
Once a case has been opened, the Excel macro handles rest of the process.
When the solution macro is downloaded on the local hard drive, open the
Excel file.

Excel and UniSim Design Interface

In order for the Excel file to run macro embedded in the solution, security
settings must be configured to enable the macros, if not already set by default.
If macros are disabled when the file is opened, a security warning is displaced
on top left section of the screen. A screenshot is provided below to show how
macros are set to enable from the Options button.
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UniSim Design Suite

UniSim Design Suite

Sub-flowsheet Functionality

We invite any feedback through the normal support channel.

If desired, a simple modification to code allows setting the compressor curves

in a Sub-flowsheet environment. First, create a Sub-flowsheet in the UniSim
Design simulation case and then implement the below code. Please note that
a complete validation of the code may be required; however, the key code
for this objective is presented below.

For information on UniSim Design, please contact your Honeywell account

representative or email the ATS UniSim Support Team:
unisim.support@honeywell.com

Create a Sub-flowsheet in the simulation case (make sure to use

the Sub-flowsheet Tag instead of Name when modifying with the
optional macro)
Declare another variable in Visual Basic
Dim usdSubFlwSht As UniSimDesign.Flowsheet 'Declare an object
Find the code and modify (Sub-flowsheet Tag is TPL1 in this
example)

Also visit the UniSim Design Suite Web Page or the UniSim Design Suite
Support Centre.

Newsletter Articles
We aim to provide articles of interest to the UniSim Design user community.
If you have any feedback or have suggestions for topics to cover here please
feel free to contact us; we value your input.
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Operations Excellence
Intuition Operations Logbook ..
Set usdSubFlwSht = usdCase.Flowsheet.Flowsheets.Item("TPL1")
Set usdComp = usdSubFlwSht.Operations.Add(strCompName,
"Compressor")

Executive Summary
Shift handover is a common source of revenue loss and safety incidents in
process plants. Catastrophic accidents around the world have been attributed
to discontinuity of tasks and personnel following operator shift changes. Both
economic and regulatory pressures demand substantial improvement in the
shift handover process.
In the operation of an industrial site, a large number of events must be
documented, together with the operator actions performed. This kind of
documentation is obligatory in many plants, and is typically referred to as an
operator shift log book. Still, today, it is often a paper document or page in a
book filled out manually by the operator during or near the end of his or her
shift.
Even with ad hoc or standalone logging techniques such as spreadsheets,
retrieval of information about past shift events is very time-consumingand
detailed analysis of data for optimizing operations, workflows and safety
measures is nearly impossible.

Article submitted by Sumit Pandya, UniSim Design NA Support Team

with acknowledgement to James Martin, Team Lead, UniSim Design
EMEA Support Team
Note:
This Automation example has been created by Honeywell as an example of
what can be achieved through the object architecture of UniSim Design. This
example is provided for academic purposes only and as such is not subject
to the quality and support procedures of officially released Honeywell
products.
Users are strongly encouraged to check performance and results carefully
and, by downloading and using, agree to assume all risk related to the use
of this example.
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A new breed of electronic operations shift logbook is now bringing reduced

risk, greater effectiveness and substantial savings to the process industries.
This tool helps personnel across the plant work together to achieve greater
operational reliability. The electronic log consolidates information from
different sources to provide a consistent and up-to-date view of key process
data, problems, operating plans and the shift log.
Background
The industrial world has long recognized that discontinuities of shift handover
are among the most common and potentially serious sources of problems.
These can range from minor impacts on operational efficiency to the most
serious safety incidents; all incur corresponding levels of economic cost.
Shift handover occurs when one team of operators goes off duty and an
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Operations Excellence

Operations Excellence

incoming team takes ownership of the plant for the following shift. During
this period, the incoming shift must be made fully aware of the plants status,
including any incidents. A comprehensive view of the process will include
many different kinds of information, such as safety logs, operational records,
lab information, etc. The necessary transfer of information can be performed
both by a review of the shift handover log, or, preferably, a face-to-face
meeting between outgoing and incoming shift workers.
Based on reports from high-profile incident investigations, coupled with
Abnormal Situation Management (ASM) Consortium research on effective
shift handover, failures of communication or misunderstanding at shift
handover are to blame for many industrial accidents. Incidents often take
place during maintenance work or in the implementation of changes. In many
cases, they occur within the first hours after the next shift has started.
The ASM Consortium has identified the need for a more comprehensive
approach to shift handover in plants with complex operations and processes.
Information in manually prepared shift logs often is limited in usefulness, and
as a result, whiteboards, post-it notes and change sheets are common ways
of enhancing communicating and coordinating across shifts. However, these
communication mechanisms suffer from a lack of structure and permanence.
Examples of Industrial Accidents
Several industrial incidents emphasize the importance of effective logging
and shift handover. On July 6, 1988, a large fire and explosion on the Piper
Alpha offshore platform killed 165 and destroyed the facility. A relief valve
on the platform was removed for service and a blank had been loosely
installed in its place. This information was not recorded in the control room
or maintenance logs. During shift handover, the status of the pump work was
discussed, but no mention was made of the relief valve work. Upon restart,
the pump leaked, producing a flammable hydrocarbon cloud.

Todays Operating Challenges

Ideally, the pre-defined sheet of an operations logbook ensures consistent
data collected at defined, scheduled times. Too often, however, the logbook
is a collection of disparate data and notations maintained by a supervisor or
manager, with little or no ability to share information up and down the chain
of command within the organization (See Fig. 1).
Plant information relevant to the shift handover process can include:

Permit to work status

Alarm defeat logs

Emergency shutdown device (ESD) defeat logs

Controller mode status

Sample logs such as lab results

Defective equipment log

Night order book

Unit and factory standing instructions/orders

Work order log

Shutdown job folders

Operating instructions

Material handling guides

Production, operations, and safety incident logs

Besides content for shift handover logs, there is also contextwhat data
should be included in daily reporting? Ideally, clear boundary lines should be
drawn between different units within a plant containing several product lines.

A more recent incident occurred at a refinery in Texas City, Texas, on March

23, 2005. Fifteen people were killed and over 170 injured as the result of a
fire and explosion in the plants isomerization unit. The explosion occurred
when a flammable vapor cloud formed following liquid overflow from the
blowdown stack during operation of the raffinate splitter. Among the root
causes of the accident were a failure to log pertinent information, as well as
an informal and unstructured shift handover process
Collectively, these and other incidents suggest there is a need for a more
efficient way to guarantee the next shift gets the information needed for
shared situational awareness. Crucial data and insights may be obtained from
laboratory results, managers, engineers, supervisors, field operators,
maintenance personnel, business planners and schedulers.
In addition to safety considerations, the details of work-in-progress are not
always accurate conveyed during shift handover, and thus tasks are often
repeated from the beginning. This results in wasted time and material. As
such, effective tools for shift handover are also needed to help with executing
operational tasks.
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Figure 1. Operations logbooks are often a collection of disparate data and

notations maintained by a supervisor or manager.
Problems with Existing Approaches
Most process plants already have a shift handover logging application of
some sort, but they frequently make use of ad hoc or standalone data logging
tools such as spreadsheets, e-mail or custom databases. Ad hoc tools may
provide only limited access to daily operating information for the rest of the
organization, or be inconsistently applied. In addition, homegrown solutions
can be difficult to keep up-to-date when the process changes. And such tools
may not be suited to following through on problems once identified.
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Operations Excellence

Operations Excellence

Because personal spreadsheets are generally not subject to the same rigid
control standards as other IT applications, errors and omissions can occur,
impacting the accuracy of information used to implement shift handover
procedures. Without a central data repository, different individuals may apply
different data as the basis for reporting and decisions.
In a typical scenario, a plant relies on a manual system to manage its shifts,
using hand-written reports logged in hardcover books. This process is not
only time-consuming, but it can be unreliable, with readings for critical
processes such as tank levels and ratios often not recorded accurately. Issues
like defeated alarms and details on plant status and situations can also be
missed. Plus, the logbook may not always be accessible between shifts, and
being manual, it has no backup in the event of loss or damage, so the risk
of data loss is high.
Some shift handover logs are no more than simple notebooks that operators
complete during their shift. These have obvious and serious limitations, such
as illegible handwriting, the difficulty of searching through a mass of entries
across numerous books to find a particular entry, and the inability to identify
or correlate common or recurring issues.
More advanced shift handover systems use some type of electronic logbook,
which overcomes the illegibility problem and can provide limited search
capabilities. However, these are generally stand-alone applications, which
do not enable information to be shared across networks or used as a corporate
resource. Search provisions are often simple text-matching functions that
cannot access the latent intelligence in the accumulated information,
inhibiting the ability to identify related problems or recurring issues.
The requirements for an effective operations logging solution include: open
connectivity with plant information systems, real-time process data
reconciliation and validation, an efficient and friendly user environment, low
maintenance requirements and full automation capability.

that puts advanced operations logging capabilities within the reach of all
types of end usersfor both large and small implementations. It is part of a
comprehensive operations management suite currently under development
by Honeywell.
Provided on a new, streamlined platform, this control system-independent
application builds on Honeywells experience in the operations management
arena and can be tightly integrated with additional tools for plant operations
monitoring, setting daily operating instructions and analyzing alarm
performance.
Intuition Operations Logbook helps industrial facilities transition from laborintensive legacy spreadsheets, word documents or paper logbooks to an
automated and standardized system for facility-wide data collection, analysis
and reporting. Employing versatile Microsoft SQL Server technology, the
software can be used to keep a detailed record of events during an operator
shift. It delivers user-configurable shift summary reports to enable effective
shift handover and an intuitive, blog-style interface to capture operator
comments and notes about daily operations, replacing ad hoc paperwork and
spreadsheets.
Intuition Operations Logbook provides operations staff with a common,
browser-based window to access and enter information related to various
plant operations. Information from a wide range of data sources, including
plant databases, process historians, maintenance management systems and
MES/ERP systems, is automatically brought together to give operators,
supervisors and engineers a consistent, up-to-date view of key operating
data, problems, operating plans, the shift log and more. The software can
also be integrated with an alarm management system to provide an overview
of alarm activity during a shift.The operations logging tool is designed to
address questions such as:

What comments and observations were recorded today or during

the last shift?

What comments and observations have been recorded about a

topic such as environmental issues for a particular unit?

What happened during a shift and what does the incoming team
need to know in order to operate safely and effectively during the
next shift?

What are the safety, process, design and environmental limits, and
are these limits being honored when operating plans are drawn
up?

What did the operators observe while executing the plan?

Finding a Better Solution

Improving operational reliability requires a team effort by operators, engineers
and various specialists in a process plant. These people will benefit from
software tools that help ensure the facility is always operated within the right
limits and each new team of operators fully understands what is happening,
and what activities remain to be done.
Leading automation suppliers like Honeywell Process Solutions have
developed a new breed of tools to enable an effective shift handover process
at modern industrial sites. These solutions, designed to capture and
aggregate key data from across the plant and make it available through a
web-based user interface, enable efficient and reliable shift handover work
processes to reduce errors, avoid incidents and improve operational
effectiveness.
Honeywells Intuition Operations Logbook is powerful and versatile software
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Honeywells software lets operators enter comments and prepare shift

summary reports, often used to facilitate an effective, structured shift
handover. It allows comments or notes to be entered from a variety of places.
The system automatically records the name of the user who entered or last
edited a comment and the time of the change.
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Operations Excellence

Operations Excellence
Benefits for Process Facilities
The new generation of electronic operations logbooks can substantially
eliminate the deficiencies of current shift handover management systems,
and deliver significant economic benefits in operational efficiency and risk
reduction. The advantages available to process plants come from a variety
of sources, including:

Figure 2. Intuition Operations Logbook provides a common, web-based

window to access and enter information related to various plant
operations.

Reduced number and severity of incidents

Lower operating and maintenance costs through increased asset

reliability

Better safety and environmental compliance

Increased production through learning from and avoiding incidents

Automatic documentation of the state of the plant for shift

handover

Reduced time for analyzing disturbances

Easier evaluation of messages for diagnosis and optimization

purposes

Simple collection and maintenance of plant know-how

Better identification of weak points and opportunities for

optimization

Typical Plant Application

A common objective in the process industries is to improve reliability, and
reduce the number and severity of incidents. In addition, plants are seeking
to extend asset life and increase margins through better fidelity to the
operating plan. Solutions such as Honeywells Intuition Operations Logbook
can assist control room and field personnel by providing quick access to a
host of valuable information from all corners of the operation.
For example, using the electronic log, an operator reviews the highlights of
a shift just ending with another operator. The outgoing operator brings up the
shift report he recently filed via the logbook application. He points to a
comment about a pump repair, and another notation about a feedstock change
planned for the next shift. He looks to the instruction, where flow and
temperature target changes are highlighted, and sees the planner wrote that
a lineup change is needed.
The operator returns to the shift report and points out the key operating
parameters for the unit, and how they have been stable for the day. He then
shows the result of the last alarm enforcement report, which indicates the
outgoing operator changed some alarm limits for the pump that was repaired
with a note the limits should be changed back when the repair is complete
(See Fig. 3).

Even experienced operators can make mistakes if the information they have
is incomplete or difficult to understand. A well-designed electronic logbook
helps solve this problem by enabling a structured shift logging and handover
program. Operators record what they do, and everyone can see what really
happened in the plant.
IT professionals will also appreciate how tools such as Intuition Operations
Logbook work as part of an integrated plant information system. They help
satisfy a number of crucial IT requirements:

Minimizes administration costs with a web user interface

Reduces costs by taking advantage of built-in integration with other

operations-related applications

Accesses process data from plant historians

Implements a robust, role-based security mode

Summary
Todays advanced operational logbook tools are designed to capture and
make data accessible across an industrial organization to a wide variety of
users. They can replace the myriad of paper logs, spreadsheets and disparate
databases and integrate information from many different sources in one
location. Providing a sound structure for operator logging, based on key
categories of situational information, is the answer to optimizing the
effectiveness of shift handovers.

Figure 3. Using the electronic log, an operator can review the highlights of
a shift just ending with another operator.
Continued

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Many key benefits result from a structured shift handover solution. These
include:

Ability to quickly find relevant information (e.g., comments logged

Continued

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Operations Excellence
by an operator dealing with the same situation in the past);

Saved time in terms of capturing data and pulling information

together for the shift summary report;

Improved reliability/reduced downtime; enhanced communications

across all organizations at the site, not just operations;

Improved regulatory compliance (where applicable) given

automated recording and archiving of reports in a format that is not
editable;

Consistent situational awareness for all users; and improved data

for process improvement activities and incident forensics.

References
1. Plocher, T., Shanqing Y., Laberge, J., Thompson, B., Telner, J., Effective
Shift Handover, Engineering Psychology and Cognitive Ergonomics. Web.
2011.
2. Nimmo, I., Effective Shift Handover Is No Accident, Chemical Processing.
Web. 28 June 2006.
3. Intuition Operator Logbook- Whitepaper.pdf
Support Services
Intuition Operations Logbook comes with worldwide, premium support
services through our Benefits Guardianship Program (BGP). Helping improve
and extend the benefits applications deliver, BGP safeguards your software
investment.
For More Information
Learn more about how Honeywells Intuition Operations Logbook can help
improve your operational effectiveness, visit our website
www.honeywellprocess.com/software or contact your Honeywell account
manager.

Courses

Honeywell Process Solutions

Following is a partial listing of courses available. For these and other course

Honeywell 1250 West Sam Houston Parkway South Houston, TX 77042

offerings, please visit the Automation College website

www.automationcollege.com or call 1-800-822-7673 or 1-602-293-1864.

Honeywell Control Systems Ltd, Honeywell House Skimped Hill Lane

Bracknell RG12 1EB
Shanghai City Centre, 100 Junyi Road Shanghai, China 20051

UniSim Design - please visit the UniSim Design Suite Support Centre
http://unisim.supportportal.com/link/portal/4238/4738/ArticleFolder/142/Training

www.honeywellprocess.com
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Uniformance - Click here to access Uniformance course offerings...

e-Learning Courses - No Travel Needed - Click here to access our
e-learning offerings..
Proposed BMA Maintenance Training course dates scheduled for 2014. See
Blending and Movement Automation section of this newsletter for more
details Or contact the Automation College.
Following is a partial listing of courses available. For these and other course
offerings, please visit the Automation College website.
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10

Current & Upcoming Product Releases

Contact Information

Advanced Applications:

Please indicate company, site location and products covered by your Benefits Guardian program. To contact product
service groups directly, choose from the listing below:

Asset Management
Asset Manager R410
Field Advisor R201
Intelatrac - withdrawn July 2013
Advanced Alarm Management (AAM)
Alarm Configuration Manager (ACM) R321

Americas Support Centre Contact Information

Advanced Alarm Management

UserAlert (UA) R321

1-800-822-7673

Advanced Planning and Scheduling (APS)

rac.support@honeywell.com

+1- 289-333-1500

Solutions Support (BMA/OM&S)

rac.support@honeywell.com

+1-289-333-1500

Business FLEX - Planning & Scheduling

rac.support@honeywell.com

+1-289-333-1500

or via TAC +1-800-822-7673

Documentation & Enforcement

Business FLEX / Intuit - Production Management

Alerts & Notifications

Advanced Planning and Scheduling (APS)
BLEND
RPMS
SAND
ASSAY
Production Analyst

& Operations Management

Loop Scout Service
Solutions Powered by Matrikon
OM Pro Support
Operator Training Simulation (OTS) Support
OptiVision Help Desk

OM Pro 321

1-800-822-7673

alarmscout@honeywell.com

Blending and Movement Automation

Alarm and Event Analysis (AEA) R321

DynAMo Alarm Suite R110
Metrics & Reporting

opshelp@honeywell.com

Alarm Scout Service

Integrated suite includes Advanced Alarm Management R321 products and Business FLEX R242 products: Alarm
Configuration Manager, UserAlert, Alarm and Event Analysis, Operating Instructions, Operations Logbook,
Operations Monitoring, Limit Repository.

UniSim
UniSim Design Suite R430
UniSim Operation Suite R410
TurboSuite
Turbo Suite
Documint/DocuMint Rx
Documint 2.0A4
Documint Rx1.1
Business FLEX 242
Ongoing support for Uniformance PHD 215, PHD 300, PHD 310 and PHD 320 as well as PI and other OPC HDA-compliant
historians
Many customer requested enhancements primarily to Operating Instructions, Operations Logbook and Operations
Monitoring.
Blending and Movement Automation (BMA)
Blend Performance Monitor New
Experion Blend Controller
Experion Ratio Controller New
Inventory Monitor
Movement Automation
OpenBPC
BMA 400.1
BMA 401.1 (released November 2012)
Energy Dashboard 241
Integrated suite to calculate and monitor actual and target energy use. May include Operations Monitoring, Profit
Sensor Pro, UniSim Design, and Workcenter.
Workcenter
Web-Based Visualization Analysis Solutions
Workcenter Release 242
Loop Management and Alarm Management Service - Scout Suite
Scout Suite R310 released January 2010
(Scout Suite is the collective name for Loop Scout & Alarm Scout services)
Loop Scout
Alarm Scout
Solutions Powered by Matrikon
Matrikon Well Performance Monitor
OptiVision
OptiVision Release 540
Web Order Services R540 Order Entry/Status
OptiVision R540 for Pulp
OptiVision R540 for Tissue
Quality OptiMISER 550
OptiVision Production Cost Monitoring R540
Profit Suite
Release R430.1 - current release w/64-bit support
Release R412.1 - current release w/64-bit support
Release R411.1 - current release w/64-bit support
Uniformance
Advance Formula Manager Release 201, R202 - contact support
Uniformance PHD
Release 320
Release 310, 300 also supported
Uniformance Process Studio
Release 310
Release 310, 300 also supported
Enterprise Collaboration
Intuition Executive R230
Intuition KPI R110
Intuition Operations Management
Intuition Operations Monitoring (IOM) R100
Intuition Operations Logbook (IOL) R100
Operational Insight
Release 361
Production Manager
Release 8.0

POMS
Profit Suite Support

support@honeywell.com

+1-403-216-2870

loopscout@honeywell.com

+1-800-822-7673

productsupport@matrikon.com http://support.matrikon.com
support@honeywell.com

1-800-822-7673

optihelpgroup@honeywell.com

+1-513-595-8944

Support_USA@poms.com

1-703-793-4450

apc.apptech@honeywell.com

1-800-822-7673

support@honeywell.com

+1-403-216-2870

Technical Assistance Centre (TAC) Americas

Uniformance Help Desk
UniSim Support
Workcenter

+1-403-216-2870

OTS.Support@honeywell.com

1-800-822-7673
UniSim.Support@honeywell.com

1-800-822-7673

support@honeywell.com

+1-403-216-2870

Asia Pacific (AP) Technical Assistance Centre (TAC) for Advanced Solutions contacts
Advanced Process Control Support

apc.support.ap@honeywell.com

Blending and Movement Automation

Solutions Support
Loop Scout Service
Solutions Powered by Matrikon
OptiVision Help Desk
UniSim Support
UniSim Operations Suite (USO)
Manufacturing Execution Solutions

bma.support.ap@honeywell.com
loopscout@honeywell.com
productsupport@matrikon.com http://support.matrikon.com
p3its_oncall@honeywell.com

+ 358 20752 2300

unisim.support@honeywell.com
unisim.support.ap@honeywell.com
bflex.support.ap@honeywell.com

(Includes APS, BMA, MES, OMPro, AAM and Uniformance PHD)

Honeywell Asia Pacific regional GCCC hotlines:
Australia
GCCC.Pacific.HPS@Honeywell.com
China:

1 300 301 135

400-820-0386
800-820-0237
India:
1-800 2335051
Indonesia:
0018-03-440-212
New Zealand
0800 855 663
Malaysia:
1 800-812-674
Pacific (outside Australia and New Zealand) :
+65 6787 1788
Philippines:
1-800-1441-0223
Singapore:
6823-2215
Taiwan:
0800-666-051
Thailand:
0018-004-415-283
Europe and Middle East and Africa, (EMEA) Technical Assistance Centre (TAC) for Advanced Solutions contacts
AMS Leader, EMEA - Michele Bargiacchi
michele.bargiacchi@honeywell.com
Loop Scout Service
loopscout@honeywell.com
Solutions Powered by Matrikon
productsupport@matrikon.com http://support.matrikon.com
OptiVision Help Desk
p3its_oncall@honeywell.com
+ 358 20752 2300
EMEA Advanced Solutions Helpline
+32 (0)2 728 2200
Advanced Planning & Scheduling
aps.support.emea@honeywell.com
Advanced Process Control
apc.support.emea@honeywell.com
& Optimization
Blending & Movement Automation
bma.support.emea@honeywell.com
MES BusinessFlex, OMPro and AAM
mes.support.emea@honeywell.com
Operator Training Simulation
ots.support.emea@honeywell.com
UniSim Support
unisim.support@honeywell.com
Production Control Centre
kunde@honeywell.com
+47 6676 2180
1-800-822-7673
Automation College
www.automationcollege.com
For general inquiries emal
globalacmarketing@honeywell.com
Experion, BusinessFLEX, OptiVision, Profit, Uniformance and UniSim are registered trademarks of Honeywell
International Inc.
2014 Honeywell International Inc.
For More Information
For questions, comments or archived copies of the Guardian newsletter, please contact Elaine Harris at
elaine.harris@honeywell.com or via telephone +1-289-333-1216.
Automation & Control Solutions
Process Solutions
Honeywell
1860 W. Rose Garden Lane Phoenix, AZ 85027
Tel: 800-822-7673
www.honeywell.com/ps

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11