National Book Development Board Citizens Charter

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National Book Development Board

Citizens Charter
VISION
The National Book Development Board is the leading catalyst for building a culture of
reading and authorship, as well as an environment for the growth of the book
publishing industry towards making it globally competitive.

MISSION
To promote the continuing development of the book publishing industry, with the
active participation of the private sector, to ensure an adequate supply of affordable,
quality- produced books not only for the domestic market but also for export.

PERFORMANCE PLEDGE
We, the officers and employees of the National Book Development Board, commit to:
Serve the general public and our stakeholders with utmost efficiency, courtesy and
promptness during our agencys regular working hours (Monday to Friday, 8:00am to
5:00 pm, with no noon break) and during special events, such as exhibits, fairs,
seminars, workshops and conferences, regardless of whether these activities are set
within or outside our agencys regular working hours;
Ensure strict compliance with service standards, implementing rules and regulations
and laws we have been tasked to uphold, with explanations on any deviation from
them;
Respond to complaints about our services at the soonest possible time through our
complaints and assistance desk, and take the proper corrective measures; and
Value every citizens comments and suggestions, and be considerate and sensitive
to their needs, particularly those with special needs, such as the differently-abled,
pregnant women, and senior citizens.

FEEDBACK AND REDRESS MECHANISMS


Comments, suggestions, inquiries and complaints may be addressed through any of
the following means:
1. Personnel or officer at the NBDB Front Desk
2. Through email at helpdesk@nbdb.gov.ph
3. Through the Forums link of the NBDB website (www.nbdb.gov.ph)
4. Through mail or courier at the following address:
The Executive Director
National Book Development Board
Unit 2401 Prestige Tower, F. J. Ortigas Jr. Ave.,
Pasig City, Metro Manila, Philippines 1605

FRONTLINE SERVICES
Type of Frontline
Service

A. Registration of
Book
Publishers,
Printers and
Related
Establishments,
and Authors

Fees

Forms

Pls. see
attached list

NBDB Form
1
(Publishers,
Sellers, etc.)

B. Tax and Duty


1% of total
Free Importation
estimated
of Raw Materials taxes/duties
to be
waived plus
processing
fee
C. National
Processing
Textbook
fee P200;

NBDB Form
2 (for
Authors)

Application
form

Processing
Time (Under
normal
circumstances
per
transaction)
15 days (new
registration)
10 days
(renewal)
Details as in
IRR of RA
8047
See flow chart

Persons In
Charge

Project Devt
Officer I
(PDO I) and
III /
Accreditation
and
Incentives
Division (AID)

PDO III/AID

Details as in
IRR of RA
8047

Filing form

Dependent on
case filed

PDO I/AID

Review Service
(NTRS)

P20,000 if
needed

D. National Book
Awards
(receiving
entries)

None

Application
form and
other
requirements

E. National Book
Development
Trust Fund
(receiving
entries)
F. Application for
incentives for
book publishing
under EO 226

None

Application
form and
other
requirements

P500

Application
form and
other
requirements

Please refer
to timeline of
activities as
determined
announced as
call for entries
is made
Refer to IRR
of RA 9521

PDO III / AID

10 days

PDO III / AID

PDO III / AID

A.

Registration of Book Publishers, Printers and Related Establishments, and


Authors

Schedule of Availability of Service:


Monday to Friday
8:00 a.m. 5:00 p.m. without noon break
Who May Avail of the Service?
All persons and enterprises engaged in book publishing in any of the following
classifications shall register with the National Book Development Board:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
m.
n.

Author
Book Illustrator/Designer/Lay-Out Artist
Book Importer
Book Industry Association
Book Publisher
Book Printer
Book Seller
Book Translator
Book Editor
Literary Agent
Manufacturer of Raw Materials
E-Book Wholesaler/Retailer
E-Book Publisher
E-Book Importer

What Are the Requirements?


For New Registrants:
Corporation/Partnership
1. Articles of Incorporation
2. SEC Certificate of Registration
3. Company Profile
4. Companys Board Resolution
5. Business Permit
6. List of Skilled Personnel
7. List of Published Books with ISBN/ISSN
8. List of Books Imported and how much worth in the past year
9. List of Contacts and Suppliers of Imported books
10. List of Machineries & Equipment
11. Latest Financial Statement
12. O.R. for the Filing Fee
13. Sample Copies of Books Published/Produced in the previous year
Sole Proprietorship
1. DTI Certificate of Registration
2. Business Permit
5

3. Company Profile
4. List of Skilled Personnel
5. List of Published Books with ISBN/ISSN
6. List of Contacts and Suppliers of Imported Books
7. List of Books Imported and how much worth in the past year
8. List of Machineries & Equipment
9. Latest Financial Statement
10. O.R. for the Filing Fee
11. Sample Copies of Books Published/Produced in the previous year

For Renewal
Corporation/Partnership
1.
2.
3.
4.
5.
6.
7.
8.
9.

Amended Articles of Incorporation


Business Permit
Updated List of Skilled Personnel
Updated List of Published Books with ISBN/ISSN
Updated List of Books Imported and how much worth in the past year
Updated List of Machineries & Equipment
Latest Financial Statement
O.R. for the Filing Fee
Sample Copies of Books Published/Produced in the previous year

Sole Proprietorship
1.
2.
3.
4.
5.
6.
7.
8.

Business Permit
Updated List of Skilled Personnel
Updated List of Published Books with ISBN/ISSN
Updated List of Books Imported and how much worth in the past year
Updated List of Machineries & Equipment
Latest Financial Statement
O.R. for the Filing Fee
Sample Copies of Books Published/Produced in the previous year

Duration: 10 15 days
How to Avail of the Service:
Step Applicant/Registrant

Applicant submits
application form
and requirements in
duplicate

Service
Provider

Duration of
Activity (Under
Normal
Circumstances)
1 day

Officially
receives the
application
form and the
6

Person In
Charge

Fees

Form

AID
Personnel

P100.00
Filing Fee
for all new
applicants/

NBDB
Form
1 or
Form

requirements
from the
applicant
2

registrants

Checks and
verify if the
documents
are complete

Immediately

If
requirements
are
incomplete

Inform
applicant of the
deficiency/ies
and return the
application
form and the
submitted
requirements.
Applicant
completes the
requirements
and re-submits
the application.
Immediately

Registrants pays to
NBDB Cashier the
corresponding nonrefundable
registration fee and
present the Official
Receipt to the
attending staff of
AID

AID
processes
and
evaluates
the
application
within 15
days from
the date of
filing

AID
Personnel

P1,000.00
for entities;
P300.00 for
Authors;
P500.00 for
Book
Illustrators,
Designers,
Lay-out
Artists,
Translators,
Editors,
Literary
Agents
with 3-Year
term
registration
Person in
charge
recommends
action/finding
to Division
Head

AID
endorses the
application
to the
Executive
Director and
prepares the
appropriate
Certificate of
Registration
and
transmittal
letter for the
Executive
Directors
endorsement
to the NBDB
Chairman
If the
Boards
decision is
not
favorable,
AID drafts
disapproval
letter and
endorse to
the
Executive
Director for
signature
and sends
copy of
letter to the
applicant
Applicant
may in turn
file with the
NBDB
Governing
Board a
letter of
appeal within
15 days from
receipt of the
disapproval
letter.

Immediately

The
Governing
Board
renders
decision on
the appeal
within 30
days from
receipt
thereof.
The Office of
the
Governing
Board drafts
letter
regarding
the decision
and
endorses it
to the
Secretariat
for
coordination
with the
applicant. If
decision is
favorable,
applicant
may
resubmit
application.
6

After the
NBDB
Chairman
signs the
certificate
the
document is
returned to
AID for
release

AID informs
the registrant
that their
Certificate of
Registration
is ready for
9

Immediately

pick-up
8

The
Certificate of
Registration
is released
to the
applicant

Immediately

End of Transaction

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B.

Duty Free Importation of Raw Materials

Schedule of Availability of Service


Monday-Friday
8:00.m. 5:00 p.m. without noon break
Who May Avail of the Service?
Persons and entities duly registered with and accredited by the NBDB
What are the Requirements?
(1st Importation)
1. Application Letter
2. Duly accomplished and notarized NBDB Application Form;
3. Pro-Forma Invoice/Price quotation from Supplier;
4. Quantity and Sufficient Description of Raw Materials to be used Publication;
5. Formula used in Computing the Paper Requirements including percentage for
spoilage allowance
6. Corresponding production schedule per title;
7. Justification as to the reasonable necessity of the raw materials to be
imported;
8. Computation of taxes and duties to be waived with tariff heading and duty rate
indicated
Requirements Needed for the Liquidation of the Importation of Tax and Duty-Free
Raw Materials (Succeeding Importation)
1.
2.
3.
4.
5.

Summary Report on Usage of Paper Imported Tax Free


Certification/Proof of Books Printed/Deliveries
Bill of Lading
Commercial Invoice
BOC Import Entry & Internal Revenue Declaration

Duration: One (1) year from date of approval of application to import raw materials
tax- and duty-free
How to Avail of the Service:
Step Applicant/Registrant

Applicant shall file


an application with
the NBDB and shall
pay a nonrefundable fee

Service Provider

AID shall accept


application for validation

AID shall notify


registered paper
supplier/manufacturers
of the application which
11

Duration of
Activity (Under
Normal
Circumstances)
1 day

1 day

Person in
Charge

Fees

AID
P1,000.00
Personnel

shall be acted upon as


follows: If paper
supplier/manufacturer
do not respond w/in
three (3) days from
receipt of notice (the
local manufacturer is
given three (3) days to
respond), it shall be
deemed that the raw
materials being applied
for importation are not
available locally and
NBDB shall issued a
Certificate of NonAvailability.
If paper supplier/
manufacturer respond
within said period, the
NBDB shall refer the
matter to both the
applicant and the
supplier/manufacturer.
If the local paper
manufacturer did not
respond within three (3)
days, NBDB will issue a
Certificate of NonAvailability of the paper
being imported.
NBDB Executive
Director shall endorse
the application the
Governing Board for its
consideration.

If the application is
approved, the NBDB
Executive Director shall
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1 day

1 day

Deliberation of
the application
for tax and
duty-free
importation will
depend on the
availability of
the NBDB
Governors to
attend the
Board Meeting.
In special
cases, the
Secretariat
may request for
a special board
meeting.
Will depend
upon the
applicant for

endorse the same to the the completion


Dept. of Finance (DOF) of requirements
upon compliance with
for submission
the ff:
to DOF
a. posting of a
performance security
bond in favor of NBDB
for a period of one (1)
year in the amount o
100% of the taxes and
duties to be waived in
the following order of
preference i, Cash, ii.
Managers check iii.
Bank Draft iv. An
Escrowed bank v,
Chattel or real estate
mortgage, callable on
demand security bond
issued by GSIS or
NBDB-accredited
insurance
company/bank/financial
institution, or vi.
Corporate guarantee
(subject to NBDBs
evaluation and
acceptance); b. payment
of a processing fee
equivalent to one
percent (1%) of the total
taxes and duties to be
waived but not to
exceed Two Hundred
Thousand Pesos
(P200,000.00)
Upon receipt of the
1 day
approved application
from the NBDB, the
DOF shall: a. process
the application for tax
and duty-free
importation of raw
materials; or b. return
the application to NBDB,
which shall require the
applicant to complete
the requirements within
ten (10) working days
from receipt of notice, if
13

the DOF deems that the


requirements are
inadequate.
The DOF shall endorse
the approved application
to the Bureau of
Customs (BOC)

Applicant shall post


the bond required
by the BOC

10

The BOC shall furnish


the NBDB copes of
documents regarding
the release of imported
raw materials for
monitoring purposes
Subject to faithful
performance/compliance
and submission of status
report by the applicant,
the performance security
will be released after
NBDBs monitoring
assessment, and
issuance of a Certificate
of Compliance and
Completion

11

12

13

The importer, after


6 months from date
of importation, shall
provide NBDB with
a status report duly
certified by an
accountable officer
on the usage of raw
materials:
1. In case another
application for
importation is filed
within the six month
period from date of
last importation, the
applicant shall file
with the NBDB a
status report on the
previous
importation.
The NBDB shall verify
such status report
before processing the
14

1 day

new applications for


importation. The status
report, shall serve as
basis for verifying
whether or not there is
compliance with the
sworn statement earlier
filed.
End of transaction

C.

National Textbook Review Service

(NOTE: The NTRS is a project that was made possible through a Congressional
Initiative within the 2009 General Appropriations Act.)

TIMELINE FOR IMPLEMENTATION

Activity
Consultation with
COCOPEA for
the selection and
short listing of
schools (High
School
Textbooks)
Approval of the
short list by the
NBDB Governing
Board
Coordination with
short listed
schools to
acquire list of
books used
Coordination and
MOA signing with
Centers of
Excellence
(COEs )
Procurement and
distribution of

Aug

Sept

2009
Oct

Nov

15

Dec

Jan

2010
Feb
Mar

April

textbooks
Evaluation of
textbooks
Submission of
results to the
NBDB Governing
Board for
deliberation
Dissemination of
evaluation results
to publishers/
authors
concerned,
schools selected
and COCOPEA;
Publication of
evaluation results
Consultation with
COCOPEA for
the selection and
short listing of
schools
(Elementary
Textbooks)

D.

National Book Awards

(NOTE: The administration of the National Book Awards is a joint activity with the
Manila Critics Circle under a Memorandum of Agreement signed in 2008. The
program has received grants from the National Commission for Culture in the Arts for
2008 and 2009.)

TIMELINE FOR IMPLEMENTATION

ACTIVITY
Submission of
nominations

Submission of
nominated works
for pre-screening
to literary
organizations or

APR

MAY

JUN

Noon,
30th

1st
week,
or as
soon
as
16

2010
JUL
AUG

SEPT

OCT

NOV

professional
organizations/
university
departments

publishers
submit
require
d # of
copies

Pre-screening
process

30 days after
nominated works
are submitted

Submission of
shortlisted
nominated titles
for judging

Not
later
than
30th

Judging process
& determination
of winner in each
category

Not later than


30 September

Preparation of
Certificates of
Recognition for
Finalists;
Commission of
Trophies for
Winners

Until 31
Octobe
r

Awards Night

2nd or
3rd
week

E. National Book Development Trust Fund (NBDTF)


Activity
Call for entries
according to
categories
opened
Deadline of
submission of
entries

1st Q

2nd Q

May 30

17

3rd Q

4th Q
October

Pre-screening
and 1st
deliberations by
advisory
committees
Submission of
recommendations
for NBDTF
grantees
Announcement of
grantees
Monitoring of
manuscript
writing progress
Submission of
100% of
manuscript
Publication of
manuscript

July to
October

November to
December

December

One year from time grant is awarded

January 30 of the following year

Within 2 years from time grant is awarded of manuscript is 100%


completed

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Procedures in Filing of Complaint


1.
2.
3.
4.

Client files a COMPLAINT to PACD Officer of the Day or through the website:
Requirements for filing complaint:
Notarized complaint in triplicate copies;
Certified True Copies of Documentary Evidence, if any;
Affidavits of Witnesses, if any;
Certificate of Non-Forum Shopping
Fee: None
Responsible Officer: PACD Officer of the Day
Duration: ten (10) minutes

Investigation parties may be called for a conference


Fee: None
Responsible Officer: Head of Agency (HOA) or Deputized Investigating Officer (DIO)
Duration : thirty (30) days from receipt of Complaint

If conducted by DIO : After conduct of Investigation, the


DIO shall issue an Investigation Report within ten (10)
days from termination of investigation stating the findings
of fact, the evidence received/presented, and the
recommendation.

If conducted by HOA : After conduct of


investigation, the HOA shall issue a decision
on the complaint within twenty (20) days from
termination of investigation OR within ten
(10) days from receipt of the Investigation
Report.

Filing of Motion for Reconsideration (MR) aggrieved party may file an MR within ten (10) days from receipt of
decision on the complaint with the PACD Officer of the Day.
Fee: None
Responsible Officer: PACD Officer of the Day
Duration: ten (10) minutes

Decision on the MR
Fee: None
Responsible Officer: HOA
Duration: fifteen (15) days from receipt of the MR

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