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How to Use

Jinky_Tolentino_How to Use Yesware.pdf

Enter yesware.com on your


browser

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Then the Yesware Home page opens

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Click Install to Gmail

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Then click Add to Chrome

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Then Yesware is downloaded

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Then Yesware has been added to


Chrome

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Click Activate now

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Then Yesware asks for access to


your Gmail Account

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Scroll down and click Accept

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Yesware is activated

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After you install Yesware and


refresh Gmail,

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youll see the Yesware Dashboard at


the top of your Inbox.

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After you use Yesware for a bit,

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Click Events

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And Recent Events and Tracking


activities

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Or as a Summary of Events for


Recent Emails

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Youll see Whos opened your


message

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At what Time

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what that Subject Title was

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Click All Events

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To show the Device used

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and Location information

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And the Recipient

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When you Compose an email,

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Click Compose

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And this window opens

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And youll see the Yesware toolbar

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Enter the Recipients name

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Then the Subject

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Click Sans Seriff

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To change the Font

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Click on the space to close the


Font

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Click Tt to change the text size

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Click B for Bold text

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Click I to slant your text

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Click U to underline your text

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Click the A dropdown

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To select Text Color

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Or Background Color

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Click here to Align your text

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You may Align text to the right

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Or Align text to the Center

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Or Align text to the Left

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Click Number a List

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to number a list

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Click here for Bullets on List

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Put a Bullet below a number

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Click Indent to left

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Indent to Left

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Or click Indent More

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Indent more

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Use this to Qoute

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And this to
Remove Formatting

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Click Template

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and this gives you access to your


Template menu

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Click New to create New


Templates

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And this window opens

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You can search by templates, titles,


subjects and bodies

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Click Ok Thanks to close the


yellow box

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Click x to close the window

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Or use the templates that you


recently used

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Or use your Favorite templates

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Or click ALL Templates

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And this window opens

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You can organize your template by


Category

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Click x to close the window

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Click Track

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Here you can change your


Tracking Preferences

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Click Change Preferences

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Enable Tracking Options

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Then click Save and Reload Gmail

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Check CRM

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to enable Yesware to send this email


to CRM

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Then click Save and Reload to


Gmail

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Click Remind

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to set reminders

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Select the Time and Date to Set


Reminders

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Then click Confirm

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Click Later

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to set emails to be scheduled at a


later date

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After you have picked a time to


send the email

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Click Confirm

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Click Cancel to close the


Schedule window

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You can also Attach files

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Insert a Photo

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Insert a Link

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And Insert an Emoticon

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And more options here

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Then click x to Save and Close

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Or Delete

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Going to your account setting


on Yesware.com, click Yesware

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Then click My Account

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To show you more detail on


Tracked emails, detailed Reports

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A place to Rename Template


Categories

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And features to
Manage your Team

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If youre a Salesforce.com user

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You can connect Yesware and


Salesforce

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This sets up a rich integration

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That automatically logs your email


activities

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Against your contact lead


account and opportunity records
within
Salesforce

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If youre not a Salesforce.com


User

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Youll have a Prospect Sidebar

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Where you can


Add your Prospects

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And track them within Gmail

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You can set up Yesware to sinc


your emails into your CRM

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Click Yesware

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And click Preferences

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Then this window opens

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Enable the Compose Toolbar to


track your messages

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And send them to Salesforce

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and the Inbox Dashboard is this


part here

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Where you see your most


Recent Tracking Activity

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Collapse it and Expand it as you


need it

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And the 3rd option is the


Event Notification

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This is a Pop-up notification


thats youll receive

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once a Tracking Activity has


occured

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so youll see when people have


Opened your messages

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Or clicked on your Links

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Then go to your compose options,

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then youll see this

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This is where ALL your Tracking


Preferences will be

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Turn On Track Opens and Track


Links

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So youll know when messages


were opened and clicked
links

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Sender Events and Colleague


Events are both pop-ups

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generated by Sender and


Colleague

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You have the option to


Turn it Off

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if receiving too many emails


which creates too much noise

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And put your CRM email


address in this field

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The BCC to CRM can also be

disabled

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Because you have a full


Salesforce immigration.

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Yesware will automatically sinc


your outgoing messages into
your CRM

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But without
Full Salesforce immigration
you have no need for this

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And finally the


Salesforce section

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Click the Salesforce button to have


it authenticated

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It will ask you for some


permissions and have to
authenticate your account

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Once Salesforce is set up

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The BLUE Salesforce button


turns Green

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Enable both Salesforce Sidebar


and Send to Salesforce

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For you to get the most out of


the immigration

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Then hit Save and Reload to


refresh all your settings

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Then you should be ready to


use Yesware

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Those are the Basics to get you


started.

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