Professional Documents
Culture Documents
Kronos F Aqs
Kronos F Aqs
Kronos F Aqs
Note to managers: In addition, several policies have also been updated and will go into effect,
Sunday, Feb. 23. This is a result of an in-depth analysis of pay practices and will ensure greater
consistency throughout the organization. Managers/employees who are in job classifications
affected will be contacted by Human Resources. Managers and supervisors with questions
should contact their HR Business Partner.
We already have Kronos. What is changing from what we currently have? Why is it important
for our managers and employees to take advantage of training? Business units currently using
Kronos are using older or legacy versions. Although similar in look and feel, the functionality
of the new version contains many features that are not available in the versions currently in
use at these business units. These include robust scheduling features, modules that require
employees and managers to approve time, and automated time off requests, to name a few.
Also, the newer version to which we are migrating is web-based. Current users who have
already gone through training are finding it very beneficial. Paired with new and improved
processes, taking advantage now of the training in the updated application will save managers
significant time down the road.
Why did Henry Ford get Kronos? Kronos plays a key role in consistent, accurate time tracking,
shift scheduling, absence management, data entry and approval processing. It is a significant
investment in information technology and, similar to Project Helios/Epic and HAP 2.0, will result
in improved efficiency and consistency System-wide.
Business unit-specific information about obtaining new badges is available on the Essential
Facts sheet for each business unit.
Will I be able to use either a time clock or a PC or just one or the other? Non-exempt
employees are expected to use time clocks. If a clock is not available, an employee may use a
PC as an alternative. Individual department managers will determine whether their employees
will use time clocks or a PC. Both options will be available.
I will be signing in and out using my PC which means I will need access to Employee Self
Service. How can I get my Employee Self Service user name and/or password? Contact the IT
Help Desk at 248-853-4900, toll free at 1-888-871-4770 or send an email to helpdesk@hfhs.org.
Is there online support from Kronos while in the application? Yes. Click the Help link in the
upper right corner and choose the topic that best fits your question. Or, use the Search feature.
What can I do at the time clock or PC? You will be able to:
View your schedule
View CTO/PTO balances
View and approve time
Request time off
How do I take out time for lunch or a break? Kronos automatically deducts 30 minutes for
lunch/meal breaks for shifts 6.5 hours or longer.
What if I cannot take lunch or I have an interrupted lunch? When you clock out for the day,
answer No when asked if you received a lunch break.
What if I forgot my ID badge? Employees are required to wear their ID badges at all times while
on duty. If an employee forgets his/her ID badge, the employee needs to notify the supervisor
or designee before the start of the shift and write the IN and OUT times on the Exception Log
on the day of the event. A forgotten ID badge counts as a missed punch.
What is the Kronos Exception Log and where is it kept? The Kronos Exception Log is where you
will record missed swiping/signing in or swiping/signing out. Departments decide where to keep
their Exception Log. Managers and timekeepers should share this information with their
employees.
What if I forget to swipe/sign in or swipe/sign out? Complete an entry in the Kronos Exception
Log.
When do I need to approve my time and obtain manager approval? Employees are expected
to review and approve their time by the end of the pay period and can do it on a daily basis.
Manager approval can take place anytime after the last shift in a pay period and up to noon
Monday prior to pay day.
What happens if I do not approve my time and/or receive manager approval by the
deadlines? According to Kronos policy, employees are expected to approve their time.
Employees will be paid whether or not they approve their time; this is to ensure that the payroll
process is not stopped. Managers are expected to loop back to the employee to resolve the
issue; HR will also follow up with managers.
TRAINING
How do I get trained in how to use Kronos? All managers/timekeepers/schedulers and
employees will learn more about Kronos and how to use it. Reminders about when to register
for training will be communicated through Business Unit newsletters and emails when each
areas go-live date draws near. Training for Henry Ford Macomb Hospitals, Henry Ford West
Bloomfield Hospital, and Greenfield Health Systems is currently underway.
RESOURCES
Who can I contact if I have a problem swiping/signing in and out/using Kronos? This will vary
by business unit; details are being shared through a variety of communications. Managers can
access business unit-specific information on Managers Zone on Manager and Employee Self
Service on HR Connect.
MISC.
What is the difference between approving and signing off on time worked? Each employee
approves their own time, indicating that she/he is satisfied that the time recorded reflects
actual time worked. After employees have approved their time, their manager also approves
their time. Only Payroll signs off on time worked; this means everything is in order for HFHS
to pay the employee.
Where can I find the Henry Ford Kronos Timekeeping Policy? Go to http://henry.hfhs.org and
search for Kronos Timekeeping and Exception Time or search using Kronos as the key word.