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Trane Learning Resourcers Jan - 2015 PDF
Trane Learning Resourcers Jan - 2015 PDF
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Learning Management System and is accessible on Mobile devices and can be played
on multiple Internet browsers. This course is FREE to you and your employees.
Whatever their specific heating and cooling needs, people trust Trane to provide reliable,
efficient solutions. Trane Ductless Systems allow you to create a comfortable indoor
environment in spaces where adding ductwork might be impractical or too expensive, or
not as efficient as a ductless option. The objectives of this course are listed below.
Log in to the Trane Learning Management System using your ComfortSite username and
welcome as the password. Search for Ductless.
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The SkillSoft eLearning Library includes over 2,000 Business Skills and Desktop Skills
courses. SkillSoft is an industry leader in providing eLearning courses to businesses
throughout the world.
With each SkillSoft Subscription ($75 per user), you will receive unlimited access to
thousands of SkillSoft courses offered on the Trane Learning Management System for
one full year from the date of activation. To download the full catalog of available
courses, click here or log in to ComfortSite > Training Center > SkillSoft Catalog.
Instructions for how to find the courses and buy the $75 one year subscription are here.
Examples of courses offered are below.
Introduction to Sales
Developing Strong Customer Relationships
Don't Only Go for the Big Fish
Solution Selling: Mastering the Essentials
Connecting Customers and Solutions
Essential Selling Skills: Closing the Sale
Customer Interactions
Communication Skills
Conflict, Stress and Time Management
Customer Service in the Field
Customer Service over the Phone
The Angry Caller: What's Your Plan?
Identifying and Managing Customer Expectations
Log in to the Trane Learning Management System and search for courses under the
category Business Skills.
Safety
Equipment Selection
Installation Basics
Communicating System Basics
Overview of the IVSC (Integrated Variable
Speed Control)
Overview of the CDA (Communicating Display Assembly)
System Start Up & Commission
Sequence of Operations
Alerts & Troubleshooting
Warranty Repair Process for the IVSC
Software Upgrades
Log in to the Trane Learning Management System and search for Variable Speed.
Contact your local Distributor or DSO to understand the requirements to sell
Variable Speed Outdoor products in your local market.
Log in to LMS