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District Retail Store Manager HR in New Orleans LA Resume Mary Sue Krajcer
District Retail Store Manager HR in New Orleans LA Resume Mary Sue Krajcer
Phone: 504.833.8616
Email: msk11413@yahoo.com
Metairie, LA 70005
AREAS OF EXPERTISE
Employee Development
Financial Analysis
Strategic Planning/Analysis
Cost Control
Team Building
Sales Strategies
Merchandise Information Systems
Mentoring Skills
PROFESSIONAL E XPERIENCE
JCPENNEY CORPORATION, METAIRIE, LA
STORE MANAGER LAKESIDE SHOPPING CENTER
1989-2006
2000 2006
Essential representative tasked with managing a 230,000 square foot, 3 floor Macys retail store, with annual
volume of $45 million, while managing the professional development of 19 executives and 250 associates.
Progressed from Group Manager to Group Manager II to Vice President/Store Manager during tenure.
Facilitated communication during temporary closing, in 2005, including outreach into other communities to
ensure a direct line of communication for clarify of benefits, support and employment opportunities.
2007 -2008
Successfully oversaw the re-opening of a formerly closed 163,000 square foot retail store by utilizing intense
corporate operational training.
Guided annual store volume of $17 million, while engineering the professional development of 8 executives and
140 associates.
Contributed to organization recruiting seminars for hiring prospective associates.
2007 2014
2008-2014
Defined Operational processes, improved productivity and heightening merchandise presentations, resulting in a
progression in sales performance by 50%.
Administered various organizational changes that included: reducing staff by 35%, facilitated innovative
employee training programs and re-construction and renovation of 40% of store floor plans.
Awarded the 2009 Top Sales Performance Award due to a 9.7% increase in total sales
1998 2000
Negotiated the eliminated of part-time night positions by re-organizing status of staff modules in order to
increase coverage during peak hours and key promotional event days, resulting in streamlined hour utilization,
increased retention, improved customer service and morale among staff.
Generated payroll and four-wall maintenance initiative that resulted in increased EBIT results of more
than 2 %.
Resume, Page 2
1995 1998
Served as Regional monitor for credit solicitation program, alongside Corporate training programs.
Improved staff positioning and sales productivity by maintaining and continuing staff development.
1989 1995
Essential representative tasked with management of all staff relations, schedules, performance reviews, customer
service standards, training, hiring and professional development and asset protection standards.
Partnered with store manager in all presentation standard decisions, along with hiring, training and professional
development programs.
Collaborated with Loss Prevention Manager in asset protection programs, alongside the Operations Manager in all
four-wall expense initiatives, hour utilization, payroll initiatives, merchandise movement and profit-saving
initiatives.