Professional Documents
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Commerce Takaful HPRTT Process Flow
Commerce Takaful HPRTT Process Flow
No
Customer
SBB
HQ
CL/CT
Process Descriptions
1.
2.
No
Yes
3.
5.
0.5 day
0.5 day
( subject received
the complete
document)
0.5 day
0.5 day
Immediate
4.
ETAT
6.
2 days
7.
0.5 day
1 day
8.
9.
10.
1 day
1 day
END OF PROCESS
If Non Standard, U/W to request customer to do medical check up at appointed panel clinic. Refer to process B
No
Cust/SBB
Branches
SBB HQ
CL/CT
Process Descriptions
1.
0.25 day
3.
Non
Standard
5.
6.
0.25 day
Immediate
0.5 day
1day
NO
YES
11.
4.
10.
1 day
(subject to appt. made
btw CTB and customer)
2.
7.
ETAT
Immediate
1 day
12.
1 day
13.
2 days
END OF PROCESS
TOTAL : 9 days