HIBS - HII INSURANCE BROKING SERVICES

E m ploye e I ns u ra n c e B e n e f i t s
Making Intelligent Choices - Reliable Support Infrastructure

Insurance Means Ability to Service

Why Health Insurance ?

Better Benefits
Reduced Premiums
Best Claims Support

Ensuring employees can bank

WHY US.....
WEB BASED POLICY
ADMINISTRATION
SYSTEM
Self service employee enrollment
Automated updates on claims
Ease in tracing claims status
Increased employee
communication
Reduced HR Work-load
Greater control and Transparency
IN-HOUSE CALL CENTER
No reliance on external TPA /
Insurer Call Center
100 % call recording / IVR / ADC
Guaranteed & Robust support
Measurement of case closure
times and call trends
Increase in employee
communication and SLAs for case
closures
ONLINE WEB-BASED MIS
Claims Record
TAT Reports
Claims MIS & Analysis
Key Reports - 75 other reports
Advanced Data Analytics on
claims trends across your
company and in industry
GUARANTEE ON
EXPECTATIONS
( PUNCHLINE)
Feedback on 100 % support
requests
Second Medical Opinion Services

upon a third party to pay for

unexpected healthcare expenses
rather than depleting their own
savings or worse borrowing
money to pay at hospitals
To overcome reduced ability to
earn due to sickness or disability

As a progressive company, you are

driven to provide Peace of Mind to
your employees. We know that !
Our Research suggests that there
is a need for:

100

100

100
We have been serving some of the
top most companies in India having
a cumulative strength of 200,000
covered members. What keeps us
ahead in this business is the
continuos focus on providing inputs
that will help you and your
employees make better decisions in
their healthcare choices and get
assistance when ever there is an
event that requires benefits to be
disbursed

Strong People Expertise and

Technology support
Pan India - 24 X 7 availability
Ability to drive premiums down
with risk carriers
Data driven Analytics - cutting
edge research for Management
information
Acute understanding of todays
healthcare challenges
A proven background of many
years - having a track record and
credibility

Employee Insurance Benefits is our

area of Focus and Expertise.

We also know that you need a

strong partner to fulfill your
intentions on providing the best
employee insurance program that
you pay for.

Including our other business, our

group has handled over 300,000
claims since inception giving us the
best expertise to resolve any claim
related issue for our clients.

We have the ability to deliver all

the above and more. Thats
fundamentally our Value
Proposition.

Identification of Best in Class

doctors and appointment with
Heard to reach specialists
PEOPLE PROTECTING PEOPLE

WWW.HIBSPROTECT.COM

HIBS - HII INSURANCE BROKING SERVICES

Companies Want Strong Partners

Thought Leadership

REPORTING

9%
11%
12%

38%

31%
2011
2009
2007

2010
2008

300
225

We have been helping our clients find answers and establish practices
which deliver on some of the most important deliverables in the area of
Employee Insurance Benefits:

Does our insurance program completely align with our Employee

Benefits Philosophy ?

What is offered by other companies in our industry ? What are the

current Industry Standards ?

Is the Price Right ? Can we get a lower price / better benefits ?

What in case there is a difference in what we bargained for and

what we got ? Have the fine prints been read and understood ?

What are the Service Levels for claims payments and how will they
be transparently monitored ?

How do we set up a strong employee communication program ? It

needs to be Accurate, 24 X 7 and Reliable

How will the policy Administration be done ? New employees

joining / leaving, Reconciliation of Funds, Data Management - We
need a robust and well proven online system

Web based MIS available for the employee and to the Management
with different levels of role based access ?

Can we have access to online tools and reports to monitor and

measure the policy performance on parameters like claim ratios,
TATs on claims, Claim Status and other reports on various
parameters ?

Premiums are known to be increasing year-on-year, is it possible to

control them ?

Can we possibly get all the above with a single intermediary ?

150
75
0

Self

Son

Father

Claims Experience Y 2
Claims Experience Y 1

HIBS - HII INSURANCE BROKING SERVICES

Indias Premier Employee Benefits Insurance Broking

40000

Contact us:

30000

+919810409014

20000

+919899989800

10000

Mail to us: Explore@HIBSProtect.com

0
2007

2008

2009 2010

Claimed Amount
Passed Amount

PEOPLE PROTECTING PEOPLE

WWW.HIBSPROTECT.COM

HIBS - HII INSURANCE BROKING SERVICES

Few of our Testimonials

Rohit Rajput
Director with Crestcom
( Learning Curve Corporation )
Manoj Gupta

.....(HII).... is a very reliable and rock solid .....(with) deep knowledge of the
insurance business from the top and ground realities too. Trust in them to take
care of you, because they deliver when the chips are down and you need your
insurance to deliver
.....(their).... expertise is well accepted by peers , the noticeable aspect about
this team is their humbleness, keenness for customer delight and resolution.

VAS, Airtel
Prashant Thakur
HR Ops Head, Bharti Airtel

I thank you from bottom of my heart that you have always been on my side
during my hard times whether my wife was hospitalized twice during
pregnancy or I was hospitalized due to dengue or my son was hospitalized
twice. In all those cases , I never bothered about my mediclaim. You were
always there to help more than an agency to help Airtel employees, even more
than friends and colleagues even in my case more than my family members.
And this is not my feedback as an individual. The same is the feedback for
more than 500 cases for employees and relatives for over three
years(Cashless and reimbursement) of MO Delhi employees when I was a
part of Delhi Circle. Be it at 12 at midnight or 4 am in morning, numerous concalls with the employees whether at day or night, you've handled all of them
with your indefatigable energy and enthusiasm.

Koustav Mitra
HR Veteran from Coca Cola, Convergys,
Electrolux Kelvinator
Subhasis Mahapatra
Health Insurance Head ( Major General
Insurance Company)

Manish Trehan
COO - Carzsonrent
(Was With Airtel)

Chhavi Bansal
Was with Hewitt

HII stand for great customer centric service , as a service provider they are
extremely personalized in their service delivery. The best part is the expert
knowledge that they have in the area of Health services and Health Insurance
& is un-paralleled
Enterprise-HII have the Fundamental Underlying Principles on Business which
ensures Fulfillment of Promises, Continuity of Relationships, & Solutions for
the entire spectrum - ranging from 'Basics' to 'Complex'.
His Software is just amazing that answers/solves all day-to-day issues. The
staff at HII is prompt & perky, & use their anticipatory skills to manage affairs.
And they sure have the EDGE to fit into the Future Health Scape of the
Country!
I would strongly recommend that any organization looking for a Health
Consultant for their people would do well to heed this advice. Hire (HII)...team
immediately. I have personally experience their services on more than one
occasion for my elderly parents and his team has dealt with them utmost care
and sensitivity. They completely take away your worries and leave you to
concentrate in dealing with the patient. Great service with a brilliant attitude !!
Last year when I went thru a tough phase of my life, HII went beyond their limit
of finding good doctors for my Daughters treatment, helping me out in
insurance extension, interacting with the Hewitt Insurance service provider for
a seamless transition from One insurance company to another one, getting me
affordable rates in Hospital when my insurance got over...
I would always recommend his organization who displayed a humane nature
of their personality in comparison to any other health insurance organization.

Rajkamal Singhal
Finance Controller. Lava Mobile

We have been associated with HII for past one year and the experience
has been really good. From the inception collecting employee database
for mediclaim policy , negotiating with the insurance company till
settlement of claims for employees overall life cycle has been managed
very professionally and efficiently. The faith of management has been
so strong that we are not looking out for competitive quotes from
other brokers considering the quality of service and personal touch
Would wish.... HII all the best for growing multi folds in coming years

PEOPLE PROTECTING PEOPLE

WWW.HIBSPROTECT.COM