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Sales and Distribution Questionnaire

Instructions

This questionnaire is a tool that you can use to collect information about your business that will be useful for tailoring the R/3 System to you
work with this document. Enter your answers in the fields after the questions, usingthe
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key to move from field to field. You may save and later change your answers in thisquestionnaire just as you would with any other Word docu
1 Enterprise Structure
1.1 SD Corporate Structure
What selling entities (SalesOrganizations) are responsible for establishing terms of sale?

To what markets (distribution channels)do you sell? (Retail, Wholesale, etc).

What product divisions (product lines)do you have?

What sales offices do you have? ASales Office is a physical locationresponsible for sales within a givengeographical location (optional).

What sales groups do you have? Theseare groups of people responsible for processing sales of certain products or services (optional).

Do you have more than one sales person responsible per customer?

What warehouses, production sites(Plants) do you have?

What are the storage locations at eachPlant?

Within each plant, what are the areasfrom which you ship? For example,different loading docks that shipdifferent types of materials or a Fed

2 Master Data
2.1 Logistics BusinessPartners
What kinds of business partners do youhave?
Sold-ToShip-ToBill-ToPayer Prospective CustomersCompetitorsSales PartnersForwarding AgentOne Time Customers
Do customers have multiple ship-tosand payers?Yes NoIf yes, how do you choose?
Invoice-To partnerPayer partner
Do you have vendors that are alsocustomers?Yes NoPlease define the structure of your current customer numbering:

2.2 SD Business Partners

SAP Customer Hierarchies definecomplex buying structures within asingle company and allow different pricing for each hierarchy. Do your
owncompany?Yes NoDefine the following optional Marketing information that can be attached to your customers.Industry Sectors for Custo

Customer Classifications?

Nielson IDs?

1997 SAP Technology, Inc.2

Sales and Distribution Questionnaire

Legal Status?

Define the following optional Sales information breakdowns that may be used for reporting.Customer Groups:

Sales Districts:

Define the following optional Delivery information.Delivery priority levels. Also,explain the allocation process:

Customer Calendars:

Customer Goods ReceivingHours:

Define the following information that will pertain to your billing documents.Define your Billing Schedule:

Customer Terms of Paymentand cash discounts you offer:

Customer Incoterms? These aredelivery terms you offer your customers (i.e., FOB):

Do you record contact-personinformation for your customers?

Do you record sales employeeinformation in your customer table?

Do you record customers who are placed on a Table of Denial, therebydenying deliveries to them?Yes No
2.3 Logistics Material

Do you record status information onyour material records that wouldsuggest a material should be blockedfrom sales stages?For example, blo
aYes No

1997 SAP Technology, Inc.3

1. Explain the SAP system landscape?

2. Explain the org structure in detail?

3. List the different company codes, plants, purchasing organization and storage locations used?

4. Are there any central purchasing organization used?

5. How many storage locations are used in a plant and are they material specific?

6. What are the different purchasing groups used and are they related for specific plants or materials?

7. Do some parts of your organization branches, departments, warehouses, production facilities, etc. observe different public holidays than the rest of your or

8. Are the days of the week that are working days different in some parts of your organization? (e.g. one production facility operates seven days a week; all the o

9. How many types of vendors are there like service, local, imports or one time created under different account groups?

10. What is the approx volume of the vendor master?

11. Are there any instructions / information that you include in purchasing documents for certain vendors but not others?

12. Do your vendors offer discounts for prompt payment (e.g. 1% cash discount within 10 days; 30 days due net)?

13. Are Inco terms specified in your purchasing documents (e.g. FOB Singapore, CIF San Francisco)?

14. Do you use vendor evaluation?

15. Which criteria are used to compare the vendors (ex: price, quality, on time delivery, quantity reliability)?

16. List all the material types including any Z material types being used?

17. What is the approx volume of the material master?

18. How the materials are valuated depending on the material types (Standard price / MAP price)

19. Is the value of a material the same throughout the company, or can the value of the same material be different in different plants (e.g. the book value of a w

20. List the different material groups being used in your organization?

21. Is split valuation active?

22. At a given plant, can the same material have more than one valuation price? (Ex: a) Different batches of the same material have different valuation prices b)

23. Is material ledger active?

24. Are the materials batch managed and at what level it is activated?

25. When making a withdrawal from stock, how do you select which batch to use? Describe the method(s) you use?

26. Do you use various different units of measure to manage materials in your organization? (e.g. each, pieces, kilos, pounds, gallons, boxes,)

27. List the unit of measure you use?

28. At what level is the valuation maintained?

29. Is the quota arrangement being used to apportion the purchase volume of certain materials among several vendors? If yes how is the quota allocation done

30. Is source list being used? If yes how it is created?

31. Do you use fixed vendors for some materials?

32. Is the info record used and how is it created / updated?

33. How is the material requirements planned?

34. What type of MRP is used?

35. List all the purchasing documents being used like PR, Quotation, RFQ, Contracts, Scheduling Agreement, and PO?

36. How are the PRs created (manually or automatic from MRP)

37. What are the different types of PR being used?

38. Do you invite several vendors to quote prices, terms and conditions in a tender / bid / request for quotation process?

39. Is the quotation comparison done in SAP?

40. What types of contracts are used in your organization?

41. List all the types of Purchase orders being used?

42. Is there any approval process for any purchasing document?

43. List all the parameters that control the approval for each purchasing document?

44. Do you purchase any materials from vendors on a consignment basis? If yes, in which purchasing documents?

45. Is subcontracting purchase used in any of the plants (i.e., you issue material components to a vendor who processes them into different materials for you)?

46. Do you ever issue purchase orders to a vendor with instructions that the items be supplied directly to a customer (the ordered items are not received by your company)?

47. Do you issue purchase orders for external services?

48. Do you use the process of Stock transport to transfer the materials from one plant to other in inter or intra company level and what is the PO document types used for them?

49. Do you normally accept over deliveries from your vendors? If yes, you would normally (by default) tolerate over deliveries of up to what percentage?

50. Are there different tolerance limits for different materials?

51. Can the materials you purchase be subject to different tax rates depending on the material purchased, the plant for which the material is purchased, the materials country and/or s

52. How are the purchasing documents transmitted to the vendors?

53. Do you use EDI to exchange purchasing documents with your vendors?

54. Do you use Reminders / Urging letters for the vendors?

55. List all the purchasing documents that are printed?

56. Related to inventory management which of the following are used?

Goods Receipt
Goods receipt from vendor with reference to purchase order.
Goods receipt from production
Goods receipt from customer returns
Goods receipt into inspection, considered part of inventory
Goods receipt into inspection (not considered part of inventory yet, i.e., no accounting postings)
Goods receipt from subcontracting vendor with reference to subcontracting order (consumes components issued to vendor)
Other, describe
Goods Issue
Goods issue to customer (Sales)
Goods issue for production
Goods issue for consumption (e.g. issue to cost center)
Returns to vendor
Goods issue to subcontracting vendor with reference to subcontracting order
Goods issue to scrap
Goods issue for sampling
Other, describe
Transfer Postings
Transfer to different company
Transfer to different plant
Transfer to different location
Material to material transfer
Other, describe
57. When a goods movement takes place, do you print a hard copy of the document evidencing the movement?

58. Are negative stocks allowed in your organization?

59. Is automatic storage location creation allowed in any of the plants?

60. How are the material reservation created? (manually / automatically)

61. Are there any materials which are subject to quality assurance?

62. Which method of Physical inventory is used? (Cycle counting / Sampling)

63. Describe briefly how you verify vendor invoices for goods or services purchased?

64. List the types of taxes that appear on a vendors invoice?

65. Of the following which of the variances are used for invoice verification?
Quantity variance
PO price variance
Delivery date variance
Invoice value exceeds
Quality control
Any other
66. Do your randomly block vendor invoices for payment and on what criteria?

67. Are the debit/credit memos used in LIV?

68. Is the Automatic settlement process (ERS) used?

69. What are the various user-exits that are used and for what purposes for any of the process discussed above?

70. List all the different outputs you use for any of the above discussed processes?

71. List any other developed process being used not covered above in MM Module?

72. Which medium is used to send the outputs print out or email or fax or some other?

73. Do you have following documents?

As-is To-Be document
Business blue print
User manual
Configuration documents
Test cases used for testing your system
Any other documents (Please specify)
74. Are you using any Work Around? (Please Specify)

75. How many Z-Developments are their in your system? (Specify the T. codes & Use)

76. Do you have any core team for MM Module?

77. Are you using any workflow triggering in your business process?

78. Are you using bar-code / RFID system and any interface with SAP?

79. Do you use any other interfaces to transfer data to or from SAP?

80. What is the number of MM module users in your organization?

ility, the day after Thanksgiving is a working day, although everywhere else it is a holiday)?

s value is $0.97)?

bought. When produced in house, the material is valued at standard price, but when purchased it is valued at moving average price)