William E.

Strattman
132 Mount Vernon Drive
Cincinnati, Ohio 45241
(513)546-3729
stormbringer333@ymail.com

OBJECTIVE
Seeking a management position where my skills and leadership attributes can be utilized in the
increase of profit, customer growth and retention, and people development.

MAJOR ACCOMPLISHMENTS
While being employed with Chipotle Mexican Grill, I attained my goal of promotion to the position
of General Manager. I served in this position from August 2006 to October 2008. While in this
position I always promoted crew and management development and excellence through great
customer service.

EXPERIENCE
Kentucky Fried Chicken (Food, Folks, and Fun)
Cincinnati, Ohio
General Manager
Cincinnati, Ohio
February 2009 to January 2010
I was hired in as a General Manager. I trained briefly at the Fields Ertle location before being
located to the Western Hills location. While working at the Western Hills location my job duties
included: Weekly inventories, ensuring that all company food policies and procedures were being
followed, interviewing of all perspective employees, ensuring that all day to day store operations
were met, I worked closely with the crew to ensure that maximum effort was given to customer
service.

Chipotle Mexican Grill

Cincinnati, Ohio
General Manager
August 2002 to October 2008
While serving as the General Manager of the Tri-County, Western Hills, and Beechmont locations
my job duties included: Budget planning for the entire store for the entire year and to maintain
and achieve all goals directed to our budget. Maintain standards towards the increase of profit
and customer growth, preparing and understanding of our Profit and Loss Statements, teaching
and development of my Assistant Managers, Service Managers, and Kitchen Managers. I also
prepared management and store goals and insured the execution of them through my
management staff. As the Restaurant Manager it was my job to insure that along with my
management staff that we also trained and developed our crew to insure that all proper
procedures were followed and maximum effort was given towards great customer service and the
continued execution of all store goals.

Steak-n-Shake Restaurants
Cincinnati, Ohio
Assistant Manager
April 2001 to June 2002
I worked a flexible schedule as a store manager. Job duties included daily inventories of all food
products. I performed various administrative duties: interviewing and hiring of employees,
ensuring quality customer service during slow and peak periods through interaction with staff and
guests.

Frisch's Big Boy Restaurants

Cincinnati, Ohio
Assistant Manager
July 2000 to March 2001
As the opening store manager my job duties included interviewing and hiring of employee. I
coordinated with other managers to ensure proper staffing of store on both the day and night
shifts. I performed various administrative duties, which included weekly scheduling of staff,
reviewing and sending food and paper good orders three times weekly, continual review and
updating of employee files. I also performed various duties on store's purchase order computer
system daily. Worked closely with employees to ensure proper procedures were followed, while
maximum effort was given to customer care and satisfaction.

Bob Evans Restaurants

Cincinnati, Fairfield and Oxford, Ohio
Assistant General Manager
September 1990 to July 2000
I began my employment as an hourly employee. During this time I accumulated three years of
Kitchen Prep experience, day and night shift bus/ tanker, host and cashier, and day shift grill
cook. I entered management in July of 1994. I was promoted to the position of Assistant General
Manager during May of 1998. As an A.G.M I was directly in charger of the night shift. My job
duties included interviewing and hiring of employees for both the day and night shifts. I was the
immediate supervisor for the entire night crew. I coordinated with the General Manager in the
training and development of other managers, manager-in-training (MIT's) and shift leaders. I
performed weekly store inventories to determine food cost and labor cost percentages. I assisted
in the training of all crew members and I worked closely with them to ensure maximum effort and
attention was given towards customer care and satisfaction.

EDUCATION
Tuskegee University
Tuskegee, Alabama
- Computer Science Major Attended: 1989 to 1990
- Air Force R.O.T.C
The Columbus College of Art and Design
Columbus, Ohio
- Advertising Design Major Attended: 1987 to 1989
- Scholarship Student
Diamond Oaks Joint Vocational School
Cincinnati, Ohio
Mount Healthy High School
Attended: 1983 to 1987
Withrow High School
- Commercial Art
- Participated in V.I.C.A (Vocational Industrial Clubs of America