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Microsoft SQL Server Migration Pays Big Dividends For SAP/ERP Customers
Microsoft SQL Server Migration Pays Big Dividends For SAP/ERP Customers
Server Migration
Pays Big Dividends for
SAP/ERP Customers
Quantified savings
for customers transitioning
from competitive databases
Migrating an SAP/ERP environment to Microsoft SQL Server
can reduce unplanned downtime by over 20%, cut IT labor
costs by nearly 25%, and cut ongoing software support costs
up to 85%. Migration from competitive databases is made
easy by tools, best practices, and certified SAP migration
specialists. Payback is as short as nine months, with ongoing
annual savings of 30%-37% possible.
Authored by:
Wipro Technologies
Product Strategy & Architecture Practice (PSA)
February 2008
Copyright Wipro Ltd. 2008. All rights reserved. No portion of this study can be used or reproduced without permission of the author. Information is based on best available resources. Opinions reflect judgment at the time and are
subject to change.
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Table of Contents
Executive Summary
Introduction
The Bottom Line: Strong Payback from Migrating SAP/ERP Environments to Microsoft SQL Server
Reduction in Downtime
10
13
Ongoing Costs
13
Migration Costs
14
14
Project Outcomes
15
Low Risk
15
15
15
15
16
Summary
17
18
20
23
24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Executive Summary
In this study, Wipro consultants collected data from 68 companies running SAP on a variety of hardware and database
platforms. We additionally performed in-depth analysis on five companies who had migrated from a competitive platform
to Microsoft SQL Server.
Large SAP
Implementation
$1,140,345
$11,956,652
$298,160
$1,882,445
Net Benefits
$842,185
$10,074,206
$574,030
$7,343,298
15
74%
137%
As shown in Figure 1, the case for migration is compelling. Migration from the Oracle database running on a UNIX-based
platform to Microsoft SQL Server can yield an Internal Rate of Return1 (IRR) of 74% to 137% while simultaneously lowering
unplanned downtime and increasing system performance. The study found that the larger the SAP/ERP implementation,
the larger the percentage of savings. The major savings drivers are shown in Figure 2. A picture of the costs and savings
over five years is shown in Figure 3.
Impact
Savings Driver
IT Administration Labor
20-25% savings
IT Incident Management
Labor
20-25% savings
Software Support
61-86% savings
Infrastructure Optimization
Best Practices
Downtime reduction
of 20% or more
IRR is the discount rate often used in capital budgeting that makes the net present value of all cash flows from a particular project equal to zero. Generally speaking, the higher a
project's IRR, the more desirable it is to undertake the project. A 10% discount rate was used in all NPV calculations.
page 1 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Medium Scenario
$1,000,000
$900,000
$800,000
$700,000
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
$0
Large Scenario
$10,000,000
$9,065,023
$864,561
$8,000,000
$6,000,000
$4,000,000
$298,160
$2,000,000
$1,882,445
$0
Migration Costs
Implementing Infrastructure Optimization (IO)2 best practices of database mirroring, clustering, and rules-based system
monitoring can further reduce downtime and lower costs. These three capabilities are included at little or no additional
cost as part of Microsoft SQL Server 2005 and Windows Server 2003.
By leveraging external expertise and embracing migration best practices, migration projects are both low risk and modestly
priced. All the migration projects studied were viewed as completely successful, both operationally and financially.
Migration costs are typically repaid within 10 to 15 months.
In summary, migration of an SAP/ERP landscape3 to Microsoft SQL Server provides a rapid return on investment and
persuasive ongoing cost savings. Organizations will receive the greatest savings from reductions in IT labor costs and
ongoing software support fees. Savings are not the only motivation to migrate. The resulting landscape is more reliable
and scalable, with less unplanned downtime. Implementing Infrastructure Optimization best practices can provide even
greater returns.
Our recommendations are:
When an SAP/ERP landscape is 18 to 24 months out from a major inflection point in the system lifecycle
(such as a hardware refresh), begin researching migration to the Microsoft SQL Server platform. Visiting
reference sites is an easy way to gain knowledge and confirm suitability.
Call on certified SAP migration specialists as well as Microsoft and hardware vendor support to ensure a
cost-effective and low-risk migration. Use the migration best practices described in this paper to ensure
smooth implementation.
2
3
icrosofts Infrastructure Optimization Initiative is a series of models for improving operations, based on best practices that reduce cost or improve business performance.
M
Process improvement related optimization models are available from both industry and academia. See www.microsoft.com/io for more details
An SAP landscape includes the entire system architecture of an SAP implementation, including hardware platform, operating system, database, storage, networking, etc.
It is typically a three-tier architecture.
page 2 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Introduction
Enterprise Resource Planning (ERP) systems are the nervous system of an organization, tracking and coordinating vital
operational support. They move products, place orders, assist in decision-making, track projects, and support numerous
industry-specific needs. Implemented primarily in the 1980s and 1990s, most organizations have their ERP environments
firmly in-place and under control. The task now turns to optimizing the management of these environments by lowering
costs, improving reliability, and, for many companies, scaling for system growth.
As companies approach an inflection point in their ERP system lifecyclewhether it is the need for a hardware refresh,
significant capacity increase, or merger-driven database consolidationthey often re-evaluate their hardware and database
choices. Many of these companies have found that migrating their SAP/ERP landscape from a competitive database and
platform to Microsoft SQL Server 2005 and Windows Server 2003 enables them to meet all their optimization goals.
To understand this movement in more detail, Wipro conducted an extensive survey of SAP/ERP customers, probing costs,
reliability, and migration experiences. The results provide a convincing story of the benefits of migrating an SAP/ERP
landscape to Microsoft SQL Server software running on industry-standard hardware. This paper provides a framework for
estimating SQL Server migration ROI along with baseline metrics for typical organizations:
Migration costs are paid back within 10-15 months, Internal Rate of Return (IRR) ranging from 74%-137%
Reduction in annual database and tools support costs of up to $1.1 million are
possible for large installations
23%
page 3 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Scenarios
Medium
Large
Company Size
540
4800
1.9
5.9
Concurrent Users
76
960
Named Users
299
5,800
Characteristics
As with any complex system, there are many factors that influence the cost of an SAP/ERP landscape, including industry,
geography, size of company, and so forth. There is no one size fits all model. In response, we took the approach of creating
a stalking horse, by which we mean a starting point to explore the benefits, costs, risks and paybacks of transitioning
an SAP/ERP environments to Microsoft SQL Server. In fact, we created two stalking horsesone dubbed the Medium
scenario, the other the Large scenario. The key attributes of these scenarios are shown in Figure 4. These are roughly
based on the 20th and 80th percentiles in our survey data. These scenarios should be used as a suggested starting point
for looking at Microsoft SQL Server migration in your organization, and should be modified to reflect your particular
situation.
4
5
Moving ERP to SQL Server Yields Substantial Savings, Wipro PSA Practice, 2004
TCO Benefits of SQL Server, Wipro PSA Practice, 2004
page 4 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Medium Scenario
$1,000,000
$900,000
$800,000
$700,000
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
$0
$(100,000)
Large Scenario
$10,000,000
$9,065,023
$864,561
$8,000,000
$593,390
$4,540,900
$6,000,000
$4,000,000
$298,160
$185,748
$2,000,000
$1,882,445
$0
$1,255,304
$627,142
$265,911
$112,411
$5,259
$(2,000,000)
5 Year NPV
of Savings
Migration
Cost*
Migration
Cost*
$4,475,384
$48,740
5 Year NPV
of Savings
* Assumes migration timed to coincide with server hardware refresh cycle. Lower priced Windows hardware creates a net
savings in hardware expenditures; these are counted as a "hardware cost avoidance" benefit in the NPV.
Labor
Software
Hardware
Appendix A provides more detail on the data, model scenario attributes, and methodologies used in this paper.
Figure 6 shows a detailed breakdown of the costs savings by category, and the drivers behind the savings.
Some highlights to note:
Labor costs are both the largest expense, and the greatest area of cost savings. It is clear that in order to
reduce your ongoing costs to any great extent, you have to reduce your IT labor expense.
Database and tool software are the next biggest cost, especially in the Large scenario. The savings
percentages are very significant here.
Total annual savings are 30% to 37%. The larger the system,
the greater the proportion of savingsannual savings of over
$228,000 and $2,400,000 respectively.
page 5 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Medium Scenario
Large Scenario
Microsoft
SQL
Server
Oracle/
Unix
Savings
%
Savings
Microsoft
SQL
Server
Incident
Mgt Labor
213,572
281,167
67,595
24%
1,522,552 2,153,942
631,390
29%
Admin Labor
198,748
263,007
64,259
24%
1,636,117 2,014,820
378,703
19%
Database
Support
30,113
70,464
40,351
57%
180,850
787,224
606,374
77%
Test/Dev Lab
Labor
64,171
83,115
18,944
23%
491,599
636,724
145,125
23%
Database
Tools
Support
14,520
14,520
100%
491,040
491,040
100%
Training
18,914
24,651
5,737
23%
139,307
181,967
42,660
23%
Base
Platform
(HW and OS)
17,876
34,540
16,663
48%
40,237
136,275
96,039
70%
Total
543,394
771,464
228,069
30%
Oracle/
Unix
Savings
%
Savings Cost Driver
37%
Lowered Ongoing Costs examines annual operating cost savings available when moving to a
Microsoft SQL Server landscape from an Oracle/UNIX landscape.
Migration Best Practices summarizes the optimal approach to ensure a low-risk, cost-effective
migration to Microsoft SQL Server.
page 6 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Medium Scenario
$800,000
$7,000,000
$700,000
30%
lower costs
$600,000
$500,000
$400,000
Large Scenario
$771,464
$651,940
$543,394
$495,405
$300,000
$6,000,000
37%
lower costs
$5,000,000
$4,000,000
$4,010,662
$3,000,000
$3,789,575
$6,401,992
$4,987,453
$2,000,000
$200,000
$1,000,000
$100,000
$0
$45,490
$2,499
SQL Server/
Windows
$115,637
$1,385,610
$205,015
$0
$3,887
Oracle/Unix
IT Labor
Software
$16,072
$28,929
SQL Server/
Windows
Oracle/Unix
Hardware
Reduction in downtime
Lower salary costs
Less complex administration
Microsoft SQL Server and Oracle Database: A Comparative Study on Total Cost of Administration, Alinean, Inc. May 2006
http://www.alinean.com/PDFs/Alinean-MicrosoftAndOracleTCAStudy.pdf
page 7 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Reduction in Downtime
Downtime
200
180
160
120
60
40
20
Oracle/
Unix
SQL Svr/
Win
Medium
Unplanned
Oracle/
Unix
Large/Complex
Planned
$40,000
67
61
SQL Svr/
Win
30
28
147
135
100
80
39
36
140
$20,000
$0
source: Payscale.com
Microsoft
SQL Server
Oracle
database
Disaster recovery spending How much is enough? Tom Pisello, CEO and founder of Alinean http://www.alinean.com/Newsletters/2004-1-Jan.asp Jan 2004
TCO Benefits of SQL Server, Wipro PSA Practice, 2004
page 8 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Medium Scenario
$140,000
$1,600,000
$120,000
$1,400,000
$14,520
$100,000
$70,464
$80,000
$60,000
$1,200,000
$800,000
$787,224
$600,000
$40,000
$400,000
$30,113
$200,000
$30,653
$-
$15,377
$-
$491,040
$1,000,000
61%
lower costs
$20,000
Large Scenario
85%
lower costs
$180,850
$107,346
$24,165
Microsoft
SQL Server
Oracle/Unix
Database Tools
Microsoft
SQL Server
Database
Oracle/Unix
Operating System
Figure 10. Differentials in software licensing costs are especially pronounced in the Large scenario.
Operating system support costs are lower in the Microsoft SQL Server environment. But the biggest cost differentials
are in the database and database tools support and maintenance costs. The reason stems from the fact that annual
database support costs are based on a percentage (usually 20-25%) of the initial license costs. Thus, differences in initial
database licensing costs reverberate through the years as differences in support costs. The side bar entitled Navigating
the Complexities of Database Licensing provides an introduction to this topic. The base price Microsoft SQL Server licensing
is less expensive ($25,000 vs. $40,000 per processor for an Enterprise Edition license). But the real cost differences come
from the add-ons and multipliers that are present in the Oracle database licensing regime. These differences are especially
noticeable in the Large scenario, as Oracles per-core processor charges make their presence felt. A fault-tolerant system
with standby servers would see an even bigger differential.
page 9 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
While the IO initiative is beyond the scope of this paper, the research for this paper uncovered patterns in top performing
organizations. These patterns have been used to formulate a set of best practices for managing an SAP/ERP landscape.
Best practices are vendor-agnostic and apply equally to UNIX and Windows, Oracle databases and Microsoft SQL Server.
In SAP/ERP environments, best practices reduce costs or unplanned downtime and correspond to recommended
system architectures or management processes. This research identified three best practices that were used by the best
performing organizations to reduce unplanned downtime.
Database Mirroring: Mirrored SAP/ERP databases that provide
a hot spare
Server Clustering: Clustered database and SAP/ERP servers that
provide an on-line spare
Rules-Based Monitoring: Automated monitoring software linked
to a rule-based system that automatically and proactively remediates
issues before unplanned downtime occurs
10
To learn more about the important subject of Infrastructure Optimization, see www.microsoft.com/io
page 10 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Figure 11 compares the use of the three best practices against unplanned downtime. Interpreting Figure 11 should be
done cautiously. The metrics shown are simple correlations based on a single variable in a complex system. The metrics
should be used as a source of directional information and not for estimating the expected value of the best practices.
Estimating the impact of a best practice would require a sample size much larger than what is available in this research.
The takeaway from the figure is that better performing organizations use these best practices and others to reduce
unplanned downtime.
Annual Unplanned Downtime Hours
Best Practice
Yes
No
% Improvement by
adopting practice
25.9
39.5
34%
Clustering (n=68)
26.4
32.9
20%
*Rule based
System Monitoring (n=26)
20.5
27.6
26%
* Rule based system monitoring is benchmarked against organizations that also monitor but use manual
remediation. Rule based monitoring is based on a subset (n=26) of the 68 organization sample.
Figure 11. Implementation of best practices can reduce unplanned downtime.
All SAP/ERP landscapes will benefit equally from these best practices and, in fact, the sample used in Figure 11 represents
the full sample of 68 organizations across all databases and platforms. The difference between platforms and vendors
has less to do with the value of the best practices and more to do with the cost and difficulty in implementing them. As
shown in Figure 12, the advantage of the Microsoft SQL Server environment is that much of the enabling technology
comes bundled with the database or server license. Organizations running Windows and SQL can implement all three
best practices with products available from Microsoft, reducing integration headaches. In the Oracle/Unix environment
the solution would require products from multiple vendors. In most cases, the mixed vendor approach increases costs and
makes it more difficult to standardize on a single vendor architecture across the organization.
Best
Practice
Intel or AMD/
Windows/SQL
Cost
Sun/Solaris/
Oracle
Cost
Comment
Database
Replication/
Mirroring
Included with
Microsoft SQL
Server license
$0
Included with
Oracle 10g
$0
Available at no
cost from both
vendors.
Clustering
Included with
Windows Server
2003 EE and SQL
Server 2005 EE
$0
Sun Cluster /
Oracle
Real Application
Clusters
$26,000/
Processor
$20,000/Processor
(Oracle)
System Center
Configuration
Manager 2007*
$1307 for
SCCM2007
$426/Server
$0/SQL Agent
HP OpenView
for UNIX,
Management
Server for Solaris,
and HP Oracle
Software
$37,978 for
HP OV
Rule-based
System
Monitoring
$6,000/Processor
(Sun)
$427/Server
Agent
$1,419/Oracle
Agent
* System Center Configuration Manager 2007 is a renamed and extended version of the former Microsoft Operations Manager (MOM).
Figure 12. It is easier and less costly to implement SAP best practices in a Microsoft SQL Server landscape.
page 11 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Microsoft SQL Server 2005 contains several significant enhancements to support Infrastructure Optimization, as outline in
the paragraphs below. (See Appendix C for a full description of Microsoft SQL Server 2005 improvements).
Database Mirroring. Database replication has been enhanced in Microsoft SQL Server 2005 and is important to
SAP/ERP because of its ability to create an on-line spare database in the event that the primary database or database
server fails. SQL Server 2005 database mirroring streams transaction logs to a mirror server and a backup database. If
the primary database should fail, the system will automatically reroute connections to the backup database. Failover
time is measured in seconds.
Clustering. Microsoft Windows Server and SQL Server 2005 also have a clustering solution built into the core
products at no extra charge. Clustering reduces downtime by providing redundant hardware. Failover clustering
creates fault-tolerant virtual servers that provide fast failover in the event of a database server failure. In SQL Server
2005, support for failover clustering has been extended to SQL Server Analysis Services, Notification Services, and SQL
Server replication. This solution requires certified hardware, and failover is transparent to users and applications since
IP addresses are redirected away from failed equipment.
Rules-Based Monitoring. The third best practice, rule-based system monitoring, is made available in Microsoft
environments through System Center Configuration Manager 2007 (formerly Microsoft Operations Manager). One
implementation of SCCM 2007 can be used across an entire Windows Server infrastructure, monitoring all systems. For
SAP/ERP, SCCM 2007 has special counters available through the SQL Server Management Pack that monitor specific
database services, database health, replication, database mirroring and other key functionality. There is also a healthy
Microsoft partner ecosystem that provides monitoring agents and analysis packages for specific SAP/ERP modules
and applications. SCCM 2007 monitors the SAP/ERP databases and is programmed with a set of rules that trigger
actions when a failure is imminent. As a result, unplanned downtime is significantly reduced. Rule based monitoring
through SCCM 2007 is especially valuable in that it also ensures the health of database mirroring used in the first
best practice.
Reducing unplanned downtime with best practices requires an investment whether the solution is from Microsoft or a
number of other vendors. Determining if these best practices make sense for a specific organization depends on the cost
of the solution verses the cost of the unplanned downtime. Since the cost of unplanned downtime is unique to every
organization and measured in revenue and productivity loss, all unplanned downtime metrics in this paper are presented
in hours. Each organization will need to attach a dollar value to each unplanned hour of downtime, and then make a
business case for the best practices. When building a business case for a migration to Microsoft SQL Server, organizations
should include the costs and benefits of these best practices in the business case. ROI can change significantly if these
best practices are made part of the equation.
page 12 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
DB2/UNIX
Database
Operating System
Hardware
IBM System p5
Figure 13. Products used in scenario evaluation (both Medium and Large).
Medium
Large
$269,410
$2,167,494
$1,087,234
$12,122,042
Net Benefits
$817,824
$9,954,549
$577,458
$7,183,642
14
10
IRR
84%
118%
As was the case with the Oracle/Unix scenarios, our DB2/UNIX scenarios showed compelling reasons for organizations to
migrate to Microsoft SQL Server instead of refreshing their UNIX-based hardware. Payback is 10 to 14 months, with an IRR
of 84% to 118%, as shown in Figure 14. The two biggest differences between the DB2 and Oracle cases were:
DB2 licensing costs and hence ongoing support costs are even more expensive
IBM POWER5-based hardware is at least 50% more expensive than hardware in the other scenarios,
providing greater cost avoidance potential during migration
Ongoing Costs
Software support and IT labor savings were the major sources of savings from migration, just as they were in Oracle-based
environments.
IBMs DB2 licensing is based primarily on the total number of cores. It also is adjusted using a PVU (processor value unit)
factor, which tends to be higher for faster processor cores. Totaled DB2 pricing is 124% higher in the medium sized
organization and 162% higher in the large organization vs. Microsoft SQL Server. It was also more expensive that Oracles
price. Database tools doubled the base license costs. Licensing costs required for the testing and development labs were
also very significant in both scenarios.
Continued on next page
page 13 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Continued from previous page
Migration Costs
Costs to migrate to the SQL Server/Windows platform from the DB2/UNIX platform were essentially the same as migrating
from the Oracle/UNIX platform.
Cost to purchase Intel or AMD processor based hardware was significantly less (50%+ savings) than purchasing the
IBM POWER5-based hardware with roughly equivalent performance.
page 14 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Project Outcomes
Interviewees told us three major concerns theyd had at the start of the migration project: risk, cost, and reliability. Heres
how these concerns played out over the course of their projects:
Low Risk
We learned from interviewees that with proper planning, risk is very low. Without exception, projects ran to schedule,
with virtually no problems. Most companies said there was nothing they would do differently next time. One interviewee
expressed absolute amazement at how smoothly the project had run. SAP/ERP database migration is a well-understood
technology area with deep vendor expertise, strong migration support tools, and well-honed methodologies. External
migration specialists were called on for every project, and were deemed central to the projects success. The actual
migration itself was completed over a two to three day weekend. The migrated systems ran well from day one, with
only minor tweaks needed afterwards.
Migration labor costs are predictable and reasonable. Support was strong from both hardware vendors and Microsoft
engineers throughout the migration, reducing the amount of internal labor and expertise required. Typical migrations
averaged 100-350 days of labor, typically spread over six to twelve months. Internal labor accounted for 60 to 80% of
the total, with the rest coming from external SAP migration specialists, hardware vendors, and Microsoft.
In all cases, the new platform was more reliable and higher performing than the one it replaced, often by a significant
margin. Most interviewees used reference accounts to assure themselves of its capabilities ahead of time. One
performed a Proof of Concept test with the help of its hardware vendor and Microsoft.
Appendix B contains additional detailed information on typical project schedules, detailed tasks, and project roles in an
SAP/ERP migration project.
page 15 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Migration Costs
from Unix/Oracle to Windows and Microsoft SQL Server
$2,500,000
$2,000,000
$1,882,445
$1,500,000
$627,142
$103,380
$1,000,000
$626,924
$500,000
$298,160
$0
$112,411
$13,755
$56,993
$115,000
Medium
Software Costs
Training
$525,000
Large
Internal Labor
External Labor
6. Consider migrating a less critical SAP/ERP system first, to build internal IT understanding, and ease user
concerns. Follow-on migrations will be less costly and perceived as less risky.
7. Set the project calendar far in advance and stick to the dates. Include time for extra trial migrations
should they be needed. A two- or three-day weekend is enough time do the migration and go live for
databases under six terabytes.
8. Since six terabytes is a practical limitation to the amount of data that can be migrated over a
three-day downtime window, it makes sense to start a proactive migration project 12 to 18 months
before this point is reached. Migration is still feasible for databases larger than six terabytes, but it
is a more complex, incremental process.
page 16 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Summary
Migration of an SAP/ERP landscape to Microsoft SQL Server provides attractive ROI and compelling ongoing cost savings.
Look for the greatest savings from reductions in IT labor costs and ongoing software support charges. The resulting
landscape is more reliable and scalable, with less unplanned downtime. Implementing Infrastructure Optimization best
practices can further reduce unplanned downtime and provide even greater returns.
Recommended Next Steps:
When an SAP/ERP landscape is 18 to 24 months out from a major inflection point in the system
lifecycle, begin researching migration to the Microsoft SQL Server platform. Visiting reference sites
is an easy way to gain knowledge and confidence in the results.
Call on certified SAP migration specialists, as well as Microsoft and hardware vendor support to
ensure a cost-effective, low-risk migration. Use the Migration best practices described in this paper
to ensure success.
Investigate Infrastructure Optimization best practices, analyzing which can provide the highest
level of payback for your organization.
page 17 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Appendix A.
Data Sources and Methodology
The data used in this paper was obtained via a survey of 68 companies running SAP/ERP on a variety of landscapes, using
the screening parameters shown in Figure 16. Size ranged from $600 million revenue with 1,500 employees to $45 billion
revenue with 100,000 employees. Over 90% of the companies were US-based.
Screening Criteria
Range
Database Size
500GB-2000GB
1-6 million
SAP architecture
3 or 4 tier
SAP Modules
Database
Industry
In interviews lasting over an hour, we collected data on hardware, software and support services, configurations and costs,
as well as various categories of IT labor, downtime, SLA goals and more. The surveys were performed during December 2007
and January 2008. We backed up the quantitative information from the telephone surveys with qualitative information
from outside Subject Matter Experts (SMEs), prior Wipro research11, 12 , and publically available case studies.
Two divisions of Wipro have extensive experience in SAP/ERP and in Microsoft SQL Server, and we probed their experience
as well.
To understand migration costs and best practices, we performed detailed, 1.5 hour qualitative and quantitative interviews
specifically to learn more about the migration process and costs. We talked with five project leaders (and often additional
members of their team) that had migrated their companys SAP/ERP landscape to Microsoft SQL Server within the last
12 months. This information, along with input from SAP migration SMEs, was used to develop the section on migration.
11
12
Moving ERP to SQL Server Yields Substantial Savings, Wipro PSA Practice, 2004
TCO Benefits of SQL Server, Wipro PSA Practice, 2004
page 18 of 24
Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
To reduce differences caused by varying business designs and processes, we pulled a subset of 38 consisting only of
Manufacturing companies, 16 of which were running on Microsoft Windows with Microsoft SQL Server; another 16 were
running an Oracle database on a UNIX-based system, with the remaining six running other databases. The core of the
analysis in this paper is focused on these Oracle database and Microsoft SQL Server Manufacturing industry respondents,
though data from the other interviews was used to deepen and further illuminate the findings. Figure 17 shows a detailed
breakdown of the surveyed companies, broken down by industry and database.
Composition of Surveyed Organizations (n=68)
Other DB
4
Other DB
6
Oracle
16
Microsoft SQL
9
Oracle
17
Microsoft SQL
16
Manufacturing (N=38)
Non-manufacturing (N=30)
The major cost elements in each category are shown in Figure 18.
Category
Description
Hardware
Software
IT Labor
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Appendix B.
13
Typical Migration Project Plan
From the SAP migration experts we talked to, we received detailed information on typical project structures, tasks, roles,
etc. We include it here as a starting point for understanding the migration process. If you are considering a migration
to Microsoft SQL Server, we strongly recommend contacting Microsoft and your hardware vendorthey have deep
expertise in this area, and provide excellent support.
Typical project flow
Planning: 10-15% of total effort
Infrastructure Preparation: 12-20%
Training: 10-12%
Migration: 45-55%
Preparation
HW Partner
Export/Import
1. Test Migration
2. Test Migration
- Sizing
- HW Order
Export / Import
Migration Partner
Test Phase
- Staffing
- Project planning
- SAP contracts
Switch over to
new landscape
Technical Tests
Final Migration
Application Tests
Support during
first days
Support
Optimization
Timeline
(typically 6 to 18 months)
13
Information in this section was sourced primarily from Microsofts SAP expertise centers
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Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Source
Task
Project Manager
Typically Internal
SAP Technical
Migration Specialist
External
External
Database Architect(s)
Internal or External
Other Specialists
Internal and
external
Basis team
Usually internal
Internal
End Users
Internal
Testing
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Appendix C.
Features of Microsoft SQL Server 2005
Feature
Description
Database Mirroring
Extend log shipping capabilities with the database mirroring solution. You will be
able to use database mirroring to enhance availability of your SQL Server systems
by setting up automatic failover to a standby server.
Online Restore
With SQL Server 2005, database administrators are able to perform a restore
operation while an instance of SQL Server is running. Online restore improves the
availability of SQL Server because only the data being restored is unavailable;
the rest of the database remains online and available.
Online Indexing
Operations
Fast Recovery
Standards-based
Information Access
SQL Server
Management Studio
SQL Server 2005 includes SQL Server Management Studio, a new integrated suite
of management tools with the functionality to develop, deploy, and troubleshoot
SQL Server databases, as well as enhancements to previous functionality.
Dedicated Administrator
Connection
Snapshot Isolation
Snapshot Isolation (SI) level is provided at the database level. With SI, users
can access the last committed row using a transitionally consistent view of the
database. This capability provides greater scalability.
Data Partitioning
Data partitioning is enhanced with native table and index partitioning that
enables efficient manageability of large tables and indexes.
Replication Enhancements
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Microsoft SQL Server Migration Pays Big Dividends for SAP/ERP Customers
Appendix D.
About Wipro Product Strategy & Architecture Practice
Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic
objectives of our clients. Wipro has more than 40 centers of excellence that create solutions around specific needs of
industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality
frameworks and service delivery innovation. Wipro is the Worlds first CMMi Level 5 certified software services company and
the first outside USA to receive the IEEE Software Process Award. Wipro has a large range of SAP service offerings, including
Consulting, Implementation, Rollout, Upgrade, Basis Support, System Support and Maintenance, and SAP NetWeaver.
The Wipro Product Strategy & Architecture (PSA) Practice is a division of Wipro Technologies, a global technology services
division of Wipro Ltd. (NYSE-WIT). Wipros PSA Practice has more than 10 years experience in researching, analyzing and
documenting the business value of technology solutions. Wipros PSA practice helps enterprises and technology vendors
develop innovative and effective product and IT strategies that enable them to expand their market opportunities,
extend their competitive advantage and economize their business operations. In addition to consulting with technology
vendors, practice consultants and technologists work with global enterprises and service providers in architecting and
implementing large-scale systems. This practical hands-on experience gives Wipros PSA Practice consultants and technical
architects first-hand knowledge that informs their business analysis work.
For further information, contact info.psa@wipro.com or visit www.wipro.com/pes/services/psa
Copyright Wipro Ltd. 2008. All rights reserved. No portion of this study can be used or reproduced without permission of the author.
For additional reproduction rights and usage information, go to www.wipro.com. Information is based on best available resources.
Opinions reflect judgment at the time and are subject to change.
Other names and brands may be claimed as the property of others.
Printed in USA
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