Professional Documents
Culture Documents
BNK Lhbib
BNK Lhbib
PREFACE
Theory and practice completes the cycle of human instinct quest for
knowledge and his need to solve day-to-day problems systematically.
THE VISION
THE MISSION
THE PHILOSOPHY
Excellence in Service
Quality Performance
Product Innovations
INTRODUCTION
Banking background in Pakistan
At the time of independence there were 487 offices of scheduled
banks in the territories of Pakistan. The Reserve Bank of India was
the only bank to settle the problem of coinage, currencies and
exchange etc. There were 19 non- Indian foreign banks with the status
of small branch offices, which were engaged solely in export of corps
from Pakistan, while there were only 3 Pakistan institution i.e. Muslim
commercial bank, Habib bank LTD, and the Australasia bank.
to
agriculture,
trade,
commerce
and
industry
and
Bank Alfalah
Bank Alfalah during the past five years, has assumed a brand new
identity plied with a spurred vision and revived commitment, following
the privatization of H.E.C.B in 1997. Since then the Board and the
Management of the bank have implemented strategies and policies to
carve a distinct position to carve an instinct position for the bank in
the market.
The bank was acquired by the Abu Dhabi Consortium, which is headed
by Shaikh Nahyan Bin Mabarak Al-Nahyan, a prominent business
professional of the ruling family of Abu Dhabi and the Minister of
Higher Education and Scientific Research, (Govt. of UAE). Other
members of the Consortium include Royal Family members and leading
businessmen of UAE. The consortium owns 70% of the shares while
the Govt. of Pakistan has retained the remaining 30% of the banks
shares. The financial and managerial strength of Abu Dhabi Consortium
has greatly enhanced the credibility of the bank in Pakistan and is
reflected in the banks improved performance in all the spheres of
banking.
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The Management
(Chairman)
(Chief Executive)
Organizational Structure
All the affairs of Bank Alfalah are run by the Board of Directors,
headed by the Chairman and Chief Executive, who are responsible for
all matters happened in the company i.e. profits, plans strategies,
losses and employee satisfaction etc.
Management Structure
Chairman
Manager
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Senior Clerk
Junior Clerk
COMPANY ANALYSIS
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Within the first year (1998) their Deposits grew up by 31%, Advances
by 44%, Trade Finance by almost 100% and the total assets by 35%.
The banks position has still improved in the year 2002.
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2001
2000
Growth
(Billions)
(Billions)
Equity
1.631
0.901
51
Deposits
30.207
20.482
47
Imports
26.658
13.228
102
Exports
25.261
16.757
51
Profit before
524.164
400.350
31
310.612
215.350
44
Total Assets
40.098
28.855
39
Advances
20.220
16.357
24
Tax
Profit after
Tax
1. Current Ratio
Current Ratio =
Current Assets
13
Current Liabilities
Year 2000
Year 2001
Rupees in 000
7,390,481
8,090,672
6,654,962
7,731,087
1.11
1.05
Total Debt
Share Equity
Year 2000
Year 2001
Rupees in 000
27,136,530
37,938,411
900,680
1,361,292
30.128
27.869
14
Total Debt
Total Assets
Year 2000
Year 2001
Rupees in 000
28,854,632
40,098,095
27,136,530
37,938,411
1.06
1.56
Bank Alfalah believes that humans are their most valuable assets. In
the pursuit to impart sound technical skills to their staff, the Training
and Development Center continues to offer programs in several skill
areas. The banks training and business philosophy is geared to provide
professional, personalized and efficient services to the clients at all
times. The bank is making its own positive contribution to the services
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Technology Analysis
ENVIRONMENTAL ANALYSIS
Branch Network
17
The bank, at the end of 2002 plans it, that this figure of 38 branches
would reach to 45.
Following are the cities in which branches of Bank Alfalah are present.
1.
Bahawalpur
2.
Faisalabad
3.
Gujranwala
4.
Gujrat
5.
Hyderabad
6.
Islamabad
7.
Karachi
8.
Lahore
9.
Multan
10.
Mardan
11.
Mingora
12.
Peshawar
13.
Quetta
14.
Rawalpindi
15.
16.
Sahiwal
17.
Sukkur
18.
Sargodha
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19.
Sialkot
Services
The Banks performance over the passing years seems to improve even
when faced by challenging economic conditions. This has been the
result of the banks highly prioritized product portfolio, specifically
tailored to suit the discerning needs and preferences of customers.
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Collection Facility
The bank provides collection facility from any of the 35 branches.
One can transfer funds from collection accounts from any of the
branches to his / her main account on daily basis without any time
delays and at very nominal rates. In places where Bank Alfalahs
branches are not available, the bank facilitates funds transfer
through strategic alliance with their correspondent banks.
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Competitors
1.
2.
3.
Union Bank
4.
United Bank
5.
6.
Citibank
7.
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8.
Faysal Bank
9.
10.
11.
12.
Indus Bank
13.
Soneri Bank
14.
15.
Bank of Punjab
16.
17.
Metropolitan Bank
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I had to report at 9.00 am sharp and was given a warning that, if I was
late for 3 days, I would be fired. It was applicable for all other
employees. The bank timings were 9.00 am to 5.00 pm for all other
employees, but I am thankful to the manager, who relaxed me and I
was allowed to leave at 1.30 pm due to my classes of the summer
semester.
The overall staff was quite cooperative and friendly, and everyone
treated me very well. But at the same time, there was a very strict
policy about punctuality as well as discipline.
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2. Remittance Department
The next 10 days of my internship were in the remittance
department. Here, my duty was to remit amounts. I was responsible
for remitting amounts to different accounts, which were received
from foreign countries.
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25
It is a universal truth that every thing in this world has its own bright
and dark sides. It is the case with Bank Alfalah. During my Internship,
I found a number of good things in addition to a few problems.
The first day I entered the bank I was informed that on being late for
three days in a month, an employee is fired. Every one has to report at
9.00 am sharp. Any one coming late is warned and is fired after three
days.
Solution
The problem is quite serious, i.e. the rule is quite rigid and there is no
leniency anywhere. A person can have any problem, and at anytime. No
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27
FINDINGS
Following are the findings that I obtained during my internship.
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Findings
Following are the findings that I obtained during my internship.
9. The bank maintains a very strict policy about punctuality.
10. Internees are treated very well.
11. Up till now Bank Alfalah is offering the lowest mark up rates in car financing.
12. The bank has remarkably escalated from 3 to 35 branches within Pakistan.
13. The management continuously strives to minimize absenteeism in employees.
2001
2000
Growth
(Billions)
(Billions)
29
Equity
1.631
0.901
51
Deposits
30.207
20.482
47
Imports
26.658
13.228
102
Exports
25.261
16.757
51
524.164
400.350
31
310.612
215.350
44
Total Assets
40.098
28.855
39
Advances
20.220
16.357
24
Technological Analysis
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Services
Besides being focused on Corporate and Investment Banking business, Bank Alfalah is
now entering into Consumer Banking area. In addition to tailor made products to meet
customers requirements, Bank Alfalah offers the following services to its clients:
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To meet short-term liquidity requirements, the bank offers Current Finance Facility to
meet working capital requirements. A special relationship officer is assigned to look after
corporate accounts to ensure smooth and efficient functioning.
Structured Financing
The bank has a dedicated team of thorough professionals providing tailor made financing
solutions. In adherence to requested requirements the team provides cost and time
effective solutions ranging from Equity Consultation, Finance through Capital Markets in
the form of TFCs and Debentures, Underwriting and Warehouse Indirect Financing
through Project Financing and Syndication.
Collection Facility
The bank provides collection facility from any of the 35 branches. One can transfer funds
from collection accounts from any of the branches to his / her main account on daily basis
without any time delays and at very nominal rates. In places where Bank Alfalahs
branches are not available, the bank facilitates funds transfer through strategic alliance
with their correspondent banks.
Sort Term / Medium Term Fund Placement
To optimize returns on ones surplus funds, the bank offers competitive rates for which
they have products that provide returns on daily product basis. In addition, profit is paid
on a monthly basis that can boost ones annualized rate of return.
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On line banking
ATM
Personal loans
Lockers
Internet banking
Car Financing
Technological Analysis
Technological developments are opening up new vistas of solutions for distributing
traditional financial products. Concurrently, rapid change in customer preferences has
resulted in major shift from manual to automated services.
Information technology today, is all pervading in the corporate world. During the year
2000, Bank Alafalah made heavy investments towards enhancing its capabilities in the
area of automation and information technology. The bank is well positioned to meet
client needs, with improved competitive advantage.
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