Indian Restaurant Congress is the leading Business & Knowledge platform for the restaurant, fast- casual, OSR, Hotel food services & contract catering sectors. Driven by leading edge market analysis, this year’s conference is titled “Disruption Reshaping the Restaurant Industry” & will explore the core theme of Consumer Shifts & the Innovation Imperative for the Food Service Industry.
The conference will provide delegates with fresh ideas on how to explore new avenues of business development & growth, how to retain existing customer & meet the needs of millennial generation, menu innovation & how to future ready your business.
With contributions from over 60+ industry thought leaders from Indian & International market, the programme will deliver pertinent & actionable business insight, inspirational thinking and case examples of models & distinctions between short term and more enduring consumer mega trends.
Indian Restaurant Congress is the leading Business & Knowledge platform for the restaurant, fast- casual, OSR, Hotel food services & contract catering sectors. Driven by leading edge market analysis, this year’s conference is titled “Disruption Reshaping the Restaurant Industry” & will explore the core theme of Consumer Shifts & the Innovation Imperative for the Food Service Industry.
The conference will provide delegates with fresh ideas on how to explore new avenues of business development & growth, how to retain existing customer & meet the needs of millennial generation, menu innovation & how to future ready your business.
With contributions from over 60+ industry thought leaders from Indian & International market, the programme will deliver pertinent & actionable business insight, inspirational thinking and case examples of models & distinctions between short term and more enduring consumer mega trends.
Indian Restaurant Congress is the leading Business & Knowledge platform for the restaurant, fast- casual, OSR, Hotel food services & contract catering sectors. Driven by leading edge market analysis, this year’s conference is titled “Disruption Reshaping the Restaurant Industry” & will explore the core theme of Consumer Shifts & the Innovation Imperative for the Food Service Industry.
The conference will provide delegates with fresh ideas on how to explore new avenues of business development & growth, how to retain existing customer & meet the needs of millennial generation, menu innovation & how to future ready your business.
With contributions from over 60+ industry thought leaders from Indian & International market, the programme will deliver pertinent & actionable business insight, inspirational thinking and case examples of models & distinctions between short term and more enduring consumer mega trends.
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reshaping the
restaurant
Industry
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RESTAURANT RESTAURANT
CONGRESS 2015 AW.
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Biggest Leadership
Forum on Restaurant Businessindian
Restaurant
Congress 2015
Now in its fifth year the Indian Restaurant congress
isthe leading Businessand Knowledge platform for
therestaurant,fast-casual, QSR, hotel food services
‘and contract catering sectors.
‘The Indian Restaurant Congress is akey date in the
foodservice calendar where more than 300 senior
executives from the branded & chain storerestaurant
sector will gather to debate, discuss celebrate, share
and network across the two cays. Driven by leading:
edge market analysis, this year's conference is titled
“Disruption Reshaping the Restaurant Industry”
and will explote the core theme of Consumer Shifts
snd the Innovation Imperative for the food service
industry
‘The conference will provide delecates with fresh
Ideas on how to explore new avenues of business
development & growth, how to retain existing.
Customers & meet the needs of millennial generation,
menu innovation and how to future ready your
business,
With contributions from over 60 + industry thought
leaders from Indan and intemational market, the
programme will deliver pertinent and actionable
business insight inspirational thinking and case
examplesof moder day disruptivebrands and
business modelsand distinctons between short term
and moreenduring consumer mege trends.
Food Grocery Supply Chain &
Specialist Operators Logistics
New age |
start-ups is
helping
restaurants
with deliveries
getting better
‘Sunil Kapur,
Chaitmen, K Hospitality Corp:
Conference Chairindian Restaurant Congress 2015
1am honoured to be the Chair for 2015 Indian Restaurant
Congress, and | am looking forward to exchanging ideas on
how wecan continue to grow and evolve the Indian
restaurant industry.
Continuous improvement & innovation are business
imperatives that every restaurateur needs to imbibe into their
‘operating ethos. Bullding a strong and passionate team who
are constantly looking to exceed the expectations of our fast
evolving guests is increasingly becoming a challenge for
numerous restaurant companies, and therefore platforms lke
the Indian Restaurant
‘ongress'are a must attend fornew as
well as seasoned restaurateurs to meet and share ideas to
help take the Industry ahead.
{ strongly believe ourbusiness is built around relationships
and trust, and the product we create is in reality one that
‘aters to the heart and emotions of our customer. Its
Important that we all work to build a stronger end unified
restaurant industry that willbbenefit not only the companiesin
1, but ukimately all stakeholders, partners and most
Importantly the consumers aswell
uw oy ow [Ullt
Shopping Center
Developers
Retailers& — Packagi
Distributors
cater
Companies ManufacturersThe New
Technology
sector
Gaurav Marya
Chaliman, Franchise india
‘Technology, cuture, commerce and Food have evolved at progressively
iferential rates in the food service and Restaurant industry inthe last
three years then in last twenty and is now giving rise to seams of
disruption in the status quo. These seams provide both opportunities
And threats in the competitive sphere of Food Business, Mary once
immutable brands are experiencing Unique challenges to their
relevance and profitability. The food service sector and gourmet food
retail are reflecting these dynamics as market share shifts along these
seams of disruption.
‘The Indian Restaurant Congress will examine a number of macro forces
‘that are stimulating change in the World of Food Business, A taxonomy
ofinnovation and moder food service wil explore cues'on the right
‘business mode! -whether tobe led by the supply chain or tech, the
environment that drives the millennial consumer with the Facus on
building disruptive brands and business models and dlstingtishing
betwieen fads more enduring consumer mega tends
a OS) @
poeta a
Sees eae meanPullupachair.
Take ataste.
Comejoinus.
Lifeisso
endlessly —
delicious.”
‘uthReich, y 5
FOODRUPTION
‘aking
tends, mer
THE FUTURE OF FOOD REINVENTING TRADITION
WHAT'S ON THE MENU? FEEDINGTHE INDIAN BELLY-
FOOD TRENDS OF TODAY AND TOMORROW HOW PEOPLE CONSUME
How consumers eat at a restaurart- quafty,
consistency, food safety
Lost recipes making a comeback in
five tar monu
Bringing back brealfast menu
atthe restaurant
Understanding the cultureand
cuisine of a region
Sneak Peak 2015 Dietary Guideline: Getting
the dietian and food services to connect
Foodruption
7
anise
Hotel)
gi
8% Brands/Chains
"306 standalone Restaur
59 Brands/Chains
2013 2018
The secord session will explore how 'tiaditional
food concepts can innovate and adapt to
changing consumer eating habits without losing
authenticty anda genuine linkto its care brand
values.
This session will cover the following micro toples:
‘menu innovation, customer retention, technology
and authenticity. With bostin-cass case studios
from brands across INDIA
Serving an ecectic palate and maintaining
desirefor authenticity in consumer's foodand
dining preferences,
The latest trends in food, ingredients,
traveland pop culture
Masterchef playing # keyrole in advertising
and promoting individual cuisine
(On the go foods grabbing customers
‘opportunity
Looking for cheap and affordable dining
Playing with the local flavours- using locally
sourced ingredients
$1.3bn
Sizecf Indian gourmetfood
industry, growingat
20%
annually
41%
of Indian food market
constitutesoftresh perishable
dairy- BCG
21.34%
CAGR of organic food market
(2012-2016)INNOVATING
INTO NEW MARKETS
EXPANDING FROM 'LOCAL'TO'N
NURTURING GROWTHW/TH PROFITABILITY
When restaurant concepts pursue rapid growth,
they often struggle to maintain the culture and
brand experience that drove thee early success.
Find out how several premier restaurant chains use
e-Jearing to ensure their unique culture is cared
through to each new location Clscover the impact
that technology-tased talent development can
hhave on guest experienc, and how it helps
segment leaders deliver on their brand promise
each and every dy.
+ Balancing skils and ownership asa franchisee
+ Why foreign brands are keen on sharing
franchisee opportunity when extending
beyond geographical boundaries
How to create a win win situation for both
franchisee and franchisor?
+ will focus on new location trends, location
Impacts on purchasing and location trend
forecasts, The New Future of Mall
Gastronomy’
The first session ofthe day will provide a360
pan-European overview ofthe current market
landscape. This session will cover the
following micro topics: identifying current
consumer trends, exploring new tusiness
‘opportunities, expanding into new
‘geographical markets, differentiation and
entrepreneuralism,
LOCATION...LOCATION...
LOCATION: IT'S BEYOND
PLACING YOUR BRAND, IT'S
GETTING THE RIGHT
BUSINESS DONE
Getting the right combination of high street.
malls & food courts
+ Why non-traditionallocations are getting
How Fod brands have repliced rea giants in
«Weed cout-dning ore dne- how do
landlords view restaurant tenants individually?
2015-16 CAPITAL
CONNECTION - PUTTING IN
PERSPECTIVE INVESTMENT
STRATEGIES AND OUTLOOK
FOR FOOD BUSINESSES
Bootstrapped vs VC-backed restaurant
bussiness in the fong term
Finding the right balancein valuations for
restaurants and food tech start-ups
Refranchising company stores to promote
growth -aninvestor outlook.
Evaluating the state of private equity
investing in franchisees
Evaluating the anatomy of the bank:led Loan
Exit outlookamongst PEsand early-stage
backers
ART AND SCIENCE
OF WORKFORCE
MANAGEMENT
Building team with atitude and aptitude
How successful teams arebuilt to last
The labour-force composition: How to
gainfully employ Gen Y
Stop talking start conversing - How managers
and staffcan strengthen custorner
engagement
Implementing leadership development
programme for women
23.8 lakhcr.
expected size of indian
food business
by 2017 from
2.04 lakhcr.
in2015
60%
market still
unorganised
Solong as you
have foodin
your mouth,
you have
solvedall
questions for
thetime being.
Fronzhotha y y
$2.8 billion
size ofindian gourmet food
marketbyend of 2015 from
currentsize of
$1.3 billion
6
largest food&grocery.
market globallyisindia,
70% sales
‘of which comes from retail
Bikanervala Foods,
TRready toeat,and
ITC's Kitchens of india,
‘amongst increasing
indian food brands selling
from primeshelfspace
offoreign retailchains
77%
QsRand Casual
—» dining constitutes
inoverallmarketIfanything is
goodfor
pounding
humilityinto
you
permanently,
it'sthe
restaurant
business
‘Anthony Soirdain
A360 MARKETING
APPROACH FOR
RESTAURANT BUSINESS
Local store marketing: making your restaurant
locally relevant
Managing customers feedback and
‘engagement on Social media
+ Ticking out the right parameters from the
brand matrix
Mobile Is Calling: Use of mobile payments and
mobile wallets
Increasing layalty operations, getting mest of
the biz done
Boosting CustomerInsights with Behavieral
Data,
Integrating Local Store Marketing and
National Advertising for Winning Results
WESTERN BRANDS
UNFOLDING SUCCESS
IN INDIA
The science of investing and the art of
‘managing international food brands in India
Getting the bezt locations and partners ready
+ Why Delhi-NCR over ather metros?
+ Indian regulatory puzzle for global companies
+ What strategies make you earn your break
evenearly?
‘Addressing the Operational Impacts of Multi-
Channel Ordering
‘Age wise(men-women) consumption of food
(ieritions)
there
»>«[oaaaodboaaoapas
“fd
° 30400
FEEDING THE FUTURE
GETTINGTHE INDUSTRY AND CONSUMER
TOBEALIGNED
What it Takes to Comect With Millennials
+Traditional restaurants replaced by Theme
based restaurants
Casual dining/fact casual picking up the fast
food race
How are customers choosing yourrestaurants
over others
How your brand image & design can make
your concept more successful
Facts, Trust, and Transparency: Navigating
Consumer Desires in the Ere of Tow Much
Information|
Service That Racks: How ta Create 3
Differentiated Experience
How Technology and Entertainment Can
Connect People and Enhance Your Brand
NEW GAME NEW RULES
ECONOMICS OF INDIAN RESTAURANT
INDUSTRY IN 2015 AND BEYOND
How consumer's food palate is changing the
Industral growth
Food:tech players getting investors attentions
Brands Focusing on building local supply
chain
50% Indians
areeatingoutatleast
8times
‘every month
5-25
yearsagegroupis more
‘open toeating out
Fast Casual and healthy food
cafesfastcatching upSupply chains
can'ttolerate
even 24hrof
disruption. Soif
youlose your
Pplaceinit —
because of wild
behavioryou
couldlosealot.
THE DIGITALRESTAURANT — BUILDING —NE EFFICIENT ltwould belike
THEDINING BXPERIENCE. SUPPLY CH. ouring
THE PeelonowrH MULTIPLER MANAGEMENT OUTING
‘he Future offood Deliver Systems andthe “Viabilty of early delivery of products in india cementdown
«Diy Resuts fom mobile poe + Latestinmovatonsin warehousing and ORR REN OTE
; Melucciccncqcstend ¢ Eaanr has wells
technology convergence Teele
“(Ge epg orl ol ny 59
FLASH TALKS WITH START-
UPS INNOVATION IN
RESTAURANT BUSINESS
Wits @oKiNG?
from productlaunches and new service
rollouts to state ofthe industry trends and
‘operator case studies will be covered in these
nine new agenda elements. Be sure to
participate in these high eneray presentations
and take away better business solutions.
+ Meals on Wheels: Food trucks and food-on.
the-go heating up the industry
+ food-tech players- The curated meal service
+ WhenHealthis wealth
Innovation focused on time and price saving
60%
around saleof brands
$125 like Domino's, Pizza Hut®& KFC
million comes through orlinechannel
raisedby
focatech
usinesses
tillNov2014 150+ ‘i
4. consumer $1 billion
foodtech Valuation ~Zomato firstto
companies. _enterindiasfoodtech
inindia unicorn club
Foodpanda.in acquired Just
Fat india tostrengthe
itsIndia presenceINDIAN
RESTAURANT
CONGRESS 2015
‘5th national convention on business of restaurant
WHO SHOULD ATTEND?
‘TheindianRestaurant Congress will bring together
festaurant industry representatives from QSR,
Casual Dine, Cafes, Fine Dine, Hotel Restaurants
and other stakeholders from the Food & Beverages
supply ang utilities industry including
RESTAURANTEURS
+ Chain store/standalone restaurant owners
+ Multi-unitrestaurant franchisees
+ Brecutive Chels
+ FRB Directors
+ Professionals managing operations
finance & marketing; SCM functions
+ Investors/entrepreneuts looking to start/diversify
a restaurant business
RESTAURANT INDUSTRY PRODUCT/
SERVICE/SOLUTION PROVIDERS
+ Food manufacturers & ingredient and raw
‘materia private label suppliers
+) Menu R&D experts
+ Processors and packers
+ Bankers financial institutions
+ Angel, PE, VC investors
+ Supply chain and logistic providers
+ Retail design and shop fit fms
+ Trade associations and trade press
+ Commercial Real Estate/Shopping Malls
+ Government bodies
+ Food sesvice suppliers/consultants
INAUGURAL SESSION
[NEW GAME NEW RULES: ECONOMICS OF INDIAN RESTAURANT INDUSTRY IN 2015,
ANDBEYOND
+ How consumer’ foo palate changing te indus growth
owe tec payers geting investors atatons
{ands Focsing on bldg local soppy chain
SESSION 1
FEEDING THE FUTURE
cetera Comer oe
(What atest Connec Wh Mien
5 Gating iting upthe at foadnce
{How arecutomersenosing your restaurants ver others
‘nese Row yo oan io
+ Facts Teast and Transparency Navigating Consume estes inthe of Too Much formation
Seevie That Rocks: How to Create a DiferentiatedExperenceto Deliver Sesainable Results
How Technology and En
SESSION 2
INNOVATING INTO NEW MARKETS
Expanding on Loca to Nationst-nurtuing growth wih rota
Wher restaurant concepts purse rapid growth thy olen sruggle to manta the clue an tran
learning to eraure ther unique cure camed through to rach newlocation. Discover the impa:t
shah baud et delopmertan tw ngs exc anon hepa
Season ighights
asncing lille and canerhip as franchisee
‘geographic boundries
+ Howto crete a winin stuston for bet anchisee andtranchiser?
New futureot Wal Grtonomy
+ Theft senion ofthe dy i provides 360 pan European overview of the curent market
[undvenpe tN seesenwlcore te flowing mcr opts Kenting carer connemer res
esi ncn oppotntes ogandng mane geogohia mae feertatn
LUNCH
NETWORKING
SESSION 3
LOCATION... LOCATION... LOCATION: IT'S BEYOND PLACING YOUR
BRAND, ITS GETTING THE RIGHT BUSINESS DONE
Session Highlights
Gating thet conbinationo high eet: mals feodcourts
1 Why non tadtonallbeations sr gettg prominence?
* How Food ands hare repiaced etal sits nals?
18 food curt ding oie dne how do landlords view restaunt ents indy?
SESSION 4
300 MARKETING APPROACH FOR RESTAURANT BUSINESS
otal store marketing makingyourresurant lll relevant
Masoging customers feedback ond enggerenton Soc media
Tieding out the right rameters tom the banda
Mates Calg: Uses mabe payment nd mob wales
Increasing bya operations geting mot of th biz dare Boosting Customer neg ith
Bevovora Dat, iteating Local Store Marketing and National Aswertsingtor Waning Ress
SESSION 5
2015-16 CAPITAL CONNECTION - PUTTING IN PERSPECTIVE
INVESTMENT STRATEGIES AND OUTLOOK FOR FOOD BUSINESSES
+ Fain henight tne nvuatlon orn anoad tech stor.
Enluntng ne sore prvateeqy mestngintanchses
Eveline anatomy ofthe bank e.aan
SESSION 6
WESTERN BRANDS UNFOLDING SUCCESS IN INDIA
Session Highlights:
The icence of investing and the art fan
Gating the es tcatane and partners
5 hy DaNCR oer ather mevos?
Indanvegultry pul fr gal companies
1 What statis make you ear your breakeven ay?
+ Adsressng he Opeatinalinpocsof Mult Channel Ordering
OPENING AWARDS CEREMONY
“timings subject to enKEY TAKEAWAYS
Moga trends in menu innovations consumer
convenience & healthy eating out.
+ Exposuire to the dynamic interaction of food
service
customer mindset! and/operator strategy.
+ Ways to achieve quality. consistency and food
safety in chain restaurant opeations.
Identifying the growth drivers and business
‘opportunity
In restaurant sector.
+ Understanding the scope of technology.
eployment
ina conventional restaurant design.
+ Network with HNIs, PE VC and funding bodies,
+ Collaboration opportunities for restaurant
franchisors andfranchisees,
+ Comparing two business growth strategies ~
Compary owned vs, Franchise stores.
+ Lean best practices for vendor selection
process
SESSION 1
‘THE FUTURE OF FOOD: WHAT'S ON THE MENU?
Food trends of today and tomorrow
Session Highlights
ow cosumerstat ata estauant- quality conssteey ood tty
Loe recps making» cometacknfve tar mend
fringing back xeakist men at he restaront
{Sneak Peak 2015 Dietary Guideline: Geting the dietan and fed services toconnect
SESSION 2
REINVENTING TRADITION
Feeding the Indian belly -how people consume
‘The second sesonvlexpler how Yactlona food conepts an Inovae and aap to changing
“Tis sesion wil everthe flowing mir topics menu novation, customer rtenton technology
With Destin clase ate stds rom bands cress NDIA
‘Sesson Mohiioht
Svan elec palate and martaning dsr for authentic in consumer food and ning
+ Theta ends fod reer wavel nd pon ate
Maser payng a keyren scertsng and proating inhaling
{On theqo foods grabbing castomes opportunity
1 Lokinaforcheso and erable dina
{playing th thea fave using local tourced ingens
SESSION 3
{he DIMA RESTAURANT: HOW TEGINOLOGY is CHANGING TH
SESSION 4
BUILDING AN EFFICIENT SUPPLY CHAIN MANAGEMENT
Session Hghlights
iii of ery delivery produc in ini 247 sees)
1 Latest ovations in wareousing and cochan tennology
{Managing shel ace
LUNCH & NETWORKING
SESSION 5
ART AND SCIENCE OF WORKFORCE MANAGENENT
Sine
SESSION 5
FLASH TALKS WITH START-UPS INNOVATION IN RESTAURANT
BUSINESS: What's Cooking?
fom prod aunenes and sic roltt sate ofthe dy ends and oer ae
+ ans Wheel Food eke dao an the-g eng Up the ity
+ Kechter
2 Imonaton os ontine an ore ing
Call: Himanshu: 08595350505
For Conference