Ch 15 Busi Comm.

Study online at quizlet.com/_19m79i

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

1. Well-informed job
candidates know that the first
step in the employment
process is

D. assessing their
interests and
qualifications.

2. Job seekers should ask

themselves questions such as
Do I want to work for someone
else or be my own boss and
Would I rather work for a
large or small company

A. identify their interests.

3. Job seekers should ask

themselves questions such as
What technology skills can I
offer and Do I speak, write, or
understand another language
to

B. evaluate their
qualifications.

4. Which of the following

statements about the changing
nature of jobs is least accurate

D. Because new
technologies can spring
up overnight making
today's skills obsolete,
employers try to hire
people into jobs with
focused descriptions.

12. Despite the abundance of online

job boards, most candidates find jobs
through

D. networking.

13. The "hidden" job market

B. accounts for as
many as 75
percent of all
positions
available at any
given time.

14. Caitlin is starting a new job

search. What is the best advice you
can give her about preparing her
rsum

C. Prepare a
customized
rsum for every
position she
applies for.

15. Because it quickly reveals a

candidate's education and
experience record, most recruiters
favor a(n)

C. chronological
rsum.

16. The goal of a rsum is

A. winning an
interview.

17. William, after many years working

as an office manager, wants to change
his career to computer sales. Because
he does have some significant sales
experience from many years ago, he
should prepare a

D. functional
style rsum.

18. A chronological rsum style

would be best for which of the
following candidates

C. Jessie, who
has advanced
from an entrylevel position to
department
manager for her
current employer

19. Vanessa has just finished college

and has limited work and intern
experience. Which rsum style
should she consider

A. Functional
rsum

20. An effective rsum style for older

job seekers who want to downplay a
long job history is the

B. functional
rsum.

21.

21. The most effective rsums

C. emphasize
skills and
achievements
aimed at a
particular job or
company..

22.

22. When preparing your rsum,

A. always begin
with your name,
address, and
telephone
number.

12.

13.

14.

15.

5. Gwen is looking for her first

job after graduating from
college. Where will she most
likely find a position

C. With a small company

6. The average worker between

ages 18 and 38 in the United
States today

C. will spend an average

of 6.6 years at any one
job.

7. Hal will be graduating soon

and wants to determine his
career path. Which of the
following should he do

D. Hal should do all of

these.

8. Which of the following is

the best way to learn about a
specific career

B. Take a summer job,

internship, or part-time
position in the field.

9. Which of the following

statements about searching
for a job electronically is most
accurate

C. Many listings on
online job boards are
outdated.

10. Laura will be graduating

soon and wants to use the
Web to conduct her job
search. What will probably be
her best source for finding a
job online

C. Specific corporate Web

sites.

11. Which of the following is

an example of a niche
employment Web site

B. HealthCareerWeb.com

16.

17.

18.

19.

20.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

23. Select the statement

that best describes the
main heading portion of
a rsum.

A. Begin your rsum with your

name, address, and phone
number.

24. Select the statement

that best describes the
career objective portion
of a rsum.

C. A career objective can

disqualify a candidate if the
stated objective doesn't match a
company's job description.

25. Which of the

following is the best
career objective for a
rsum

D. A human resources position

assisting your company with
employee recruitment, selection,
background checks, and inhouse training

26. Laney has decided to

add a bulleted list of her
most impressive
qualifications to her
rsum. What is this list
called

A. Summary of qualifications

27. Select the statement

that best describes the
summary of
qualifications portion of
a rsum.

B. A summary of qualifications
makes your rsum easier to
read.

28. Which of the

following statements
about the education
section of a rsum is
incorrect

B. Include a list of all college

courses taken since most
employers want this
information.

29. Which of the

following statements
about the work
experience section of a
rsum is most accurate

A. List only jobs that you think

will help you win the targeted
position.

30. Which of the

following statements is
most effective for a
rsum

C. Reconciled general ledger

accounts daily with 100 percent
accuracy.

31. Dale wants to ensure

that his job duties are
easy to read. What
should he do

B. Place them in a bulleted list.

32. Which of the

following statements
uses an action verb to
highlight an aptitude

B. Mastered QuickBooks Pro

accounting software in 20 hours
with minimal instruction.

33. Select the statement

that most accurately
describes a rsum.

D. Consider including hobbies

or interests, such as
photography or hiking, because
they may catch the employer's
attention or serve as
conversation starters.

34.

35.

36.

37.

38.

39.

40.

41.

42.

43.

44.

45.

34. Select the statement that

most accurately describes
references.

B. Do not include personal

or character references.

35. Because of today's

technologies, you may need
three versions of your
rsum. Which of the
following is not one of these
versions

B. A rsum that's been

professionally typeset by a
specialist

36. Erica was told that her

rsum will be scanned when
it is received. What should
she do to maximize
scannability

B. Put her name on the

very first line.

37. Engleberto knows that his

rsum will be scanned. What
should he do to maximize
"hits" as his rsum is
scanned

D. All of the above.

38. What is the most accurate

statement about plain-text
rsums

B. A plain-text rsum
may also be called an
ASCII rsum.

39. An e-portfolio is

C. a collection of digitized
materials that give a
snapshot of the
candidate's performance,
talents, and
accomplishments.

40. Select the correct

statement.

D. Because it's probably

the most important
message you'll every write,
your rsum must be
perfect.

41. Which of the following is

considered unethical on a
rsum

D. All of the above.

42. Which of the following is a

purpose of a customized
cover letter

A. To gain an interview.

43. What is the biggest

mistake job seekers make
when writing cover letters

C. Making them sound too

generic

44. A cover letter is most

appealing if it

A. begins by addressing
the reader by name.

45. The best opening for a

solicited cover letter is

C. John Grant of your

legal department
suggested that I apply for
the finance manager
position that is currently
vacant.

46.

47.

48.

49.

46. Which of the following

statements is inaccurate
regarding the opening in a
cover letter for an
unsolicited job

D. Be vague about the type of

position you're seeking so that
you might be considered for a
variety of jobs.

47. The body of a cover

letter should

A. promote the candidate's

qualifications.

48. Which is the best

statement to include in
the body of a cover letter

C. In my certificate program I
have learned the listening,
conflict resolution, and
communication skills that will
make me immediately effective
as one of your customer service
reps.

49. The best closing

statement for a cover
letter is

D. To add to your staff an

experienced bookkeeper with
proven analytical skills, call
me at 727-1330 to arrange an
interview.

50. Which of the following

is the best advice for a
cover letter that
accompanies a rsum
sent via e-mail or by fax

A. Take the time to prepare a

professional cover letter to
accompany your rsum sent
electronically.

51. The employment

process begins with
searching the open job
market.

FALSE

52. To identify your

interests to help you
choose a career, ask
yourself questions such as
How would I describe the
perfect job, boss, and
coworkers

TRUE

53. Companies today are

employing fewer people in
permanent positions.

TRUE

54. Most college graduates

today will find positions
with large corporations.

FALSE

55. People who learn

quickly and adapt to
change will always be in
demand, even in today's
ever-changing world of
work.

TRUE

56. Probably the best way

to find a job online is to
visit a large job board
such as Monster.com.

FALSE

57.

58.

59.

60.

61.

62.

63.

64.
50.

51.

52.

53.

54.

55.

56.

65.

66.

67.

68.

69.

70.

71.

72.

73.

74.

57. Classified ads in local and national

newspapers remain the best source of
information about available jobs.

FALSE

58. Prepare a special rsum that is

customized for every position you want.

TRUE

59. Prepare a rsum only when you're actively

in the job market.

FALSE

60. The most popular rsum format is the

chronological rsum.

TRUE

61. Recent graduates with skills but limited

work experience should probably prepare a
rsum using the chronological format.

FALSE

62. Headings such as Computer Skills and

Accounting Experience are most commonly
found on functional rsums.

TRUE

63. A rsum should always be one page in

length.

FALSE

64. All rsums contain standard parts

arranged in an established order.

FALSE

65. To make sure that a potential employer can

identify the document, always include the word
Rsum above the main heading.

FALSE

66. To make your rsum look more

professional, include your work e-mail
address in the main heading.

FALSE

67. The Summary of Qualifications section that

lists your most impressive accomplishments
and qualifications replaces the Education and
Experience sections.

FALSE

68. Including your GPA in the Education

section of your rsum is required.

FALSE

69. Items in the Work Experience section of a

rsum should be listed in reverse
chronological order on a rsum, starting with
your current or most recent position.

TRUE

70. When describing your work experience, be

specific and quantify as many
accomplishments as possible.

TRUE

71. Successfully managed a marketing

department that achieved its sales goals all
four quarters of the past fiscal year. The
preceding expression uses an action verb.

TRUE

72. Don't include any foreign languages you

know on your rsum because doing so might
reveal your nationality.

FALSE

73. Include the names of at least three

references directly on the rsum.

FALSE

74. It is important to provide both personal

and professional references when applying for
a position.

FALSE

75.

76.

77.

78.

79.

80.

81.

82.

83.

84.

85.

86.

87.

88.

89.

90.

75. Although the first reader of your rsum

will be human, your rsum may later be
scanned by a computer.

FALSE

76. To make your print-based rsum look

most professional, use a preformatted
template.

FALSE

77. A scannable rsum should focus on

keywords that will maximize recognition by the
scanner.

TRUE

78. The first line in a scannable rsum should

be your name.

TRUE

79. Prepare a plain-text rsum for pasting

into online rsum bank submission forms.

TRUE

80. Digitized e-portfolios are used only by job

candidates in fields such as art and graphic
design.

FALSE

81. Because a rsum is expected to showcase

your strengths, you should puff up your
rsum with some inflated work history or
educational experience.

FALSE

82. Include a cover letter with your rsum

only if the employer requests one.

FALSE

83. Addressing your application letter to the

Human Resources Department or Hiring
Manager will make your letter most appealing
to the employer.

FALSE

84. If an employment position has been

announced and applicants are being solicited,
you can write your cover letter using a direct
approach.

TRUE

85. Unsolicited letters of application should

use a persuasive opening that will convince the
person to read on.

TRUE

86. In the body of a cover letter, make general

statements about your qualifications such as, I
am a reliable employee.

FALSE

87. Conclude a cover letter by asking

confidently for an interview.

TRUE

88. Use expressions such as I hope in the

closing of your cover letter to sound polite.

FALSE

89. Serious job candidates send a professional

cover letter even if the rsum is submitted
online, via e-mail, or by fax.

TRUE

90. Make activities and outcomes the subjects

of sentences in your cover letter to avoid "I"
domination.

TRUE

91.

92.

93.

94.

95.

96.

97.

98.

91. Evaluate your

____________________
by asking such questions as
What technology skills can I
offer

and Do I communicate well

in speech and in writing?
qualifications

92. Developing contacts with

friends, acquaintances, and
professionals in your
chosen career field is known
as

____________________.
networking

93. Many companies don't

announce their openings
publicly, resulting in the
____________________
job market.

hidden

94.
____________________
rsums emphasize
employment history and
work well for candidates
who have experience in
their field of employment.

Chronological

95.
____________________
rsums highlight a job
candidate's
accomplishments and skills
rather than focusing on past
employment.

Functional

96. Employers favor the

____________________
rsum format, partly
because they're most
familiar with it.

chronological

97. The main

____________________
of a rsum contains your
name and contact
information.

heading

98. Position in public

relations that requires
creativity, time management
skills, and excellent
communication to create
press releases, answer
constituent inquiries, and
represent the organization
at charitable functions is an
example of a career
____________________.

objective

99. A(n) ____________________ of qualifications, which appears near the top of a rsum, should
include three to eight bulleted statements that prove you are the ideal candidate for the positions.

summary

100. On a rsum, describe your work experience forcefully and persuasively by using
____________________ verbs, such as designed, calculated, and managed.

action

101. You should have a separate list of ____________________. This list consists of instructors and
previous employers who are willing to answer inquiries regarding your qualifications for employment.

references

102. Prepare a(n) ____________________ rsum that can be read by automated applicant-tracking
software.

scannable

103. To maximize "hits" on your scannable rsum, focus on specific ____________________ that
describe skills, traits, tasks, and job titles.

keywords

104. A(n) ____________________ rsum is an electronic version suitable for e-mailing or pasting into
online rsum bank submission forms.

plain-text
or
ASCII

105. A(n) ____________________ is a collection of digitized materials that provides viewers with a
snapshot of a candidate's performance, talents, and accomplishments.

eportfolio

106. The ____________________ letter introduces the rsum and highlights your strengths by focusing
on reader benefits.

cover

107.

107. A(n) ____________________ cover letter is written when an employer has advertised a job opening.

solicited

108.

108. Unsolicited cover letters should use the ____________________ pattern of organization.

indirect

109. You will use the ____________________ of your cover letter to promote your qualifications for the
position.

body

110. A cover letter should motivate action in the closing paragraph by asking for a(n)
____________________.

interview

99.

100.

101.

102.

103.

104.

105.

106.

109.

110.