Antonio Clements

2301 W Apollo Rd #525 · Garland, · TX · 75044 · Cell: · 469-371-2569 · clements_family@ymail.com

Experience Memphis Pizza Cafe

August 2007 - February 2010 Restaurant Service Memphis, TN
· Kitchen
· Prep, Cooking
· Service
· Cleaning
· Register
· Taking Orders

Pediatrics East
November 2006 - February 2007 Medical Assistant Memphis, TN
· High Volume Children's Clinic
· Handled Prescriptions for patients
· Give Vaccinations
· Update patient's charts and records
· Review patients pre and post Dr. Visit
· Assisted Dr. whenever needed
· Floated between 5 clinics when in need of extra staff

Cingular Wireless
March 2006 - July 2006 Customer Service Representative Memphis, TN
· Call Center
· Customer Service and Order Entry
· Inbound Calls
· Billing Inquiries
· Returns
· Technical Troubleshooting
· Upgrades and Sales
· Initiating Service
· Email and Internet
· AS400

ePerformax - Sharper Image

April 2005 - November 2005 Customer Service Representative Memphis, TN
· Call Center
· Inbound Calls
· Outbound Calls to return customer's calls
· Customer Service
· Order Entry
· Product Information and Sales
· Dealing with Departments and placing requests for accommodations or changes
· Gift Cards, Credit Cards
· AS400
· Ydrive
· Internet Explorer
· Fax, Copier
 Exxon
February 2001 - February 2002 Sales Associate - Shift Manager Memphis, TN
· Shift Leader to crew of 2-4 employees
· Grounds and Store Upkeep
· Customer Complaints & Requests
· Customer Service
· Cash Register
· Credit Card Machine
· Order Store Supplies, Products, & Gas
· Update Prices & Promos
· Sales

U.S Naval Active Reserves

June 1996 - March 2001 Aviation Boatswain mate Virginia Beach, VA
· USS Nimitz
· Various stations from travel
· Team of 6,000 responsible for launch and recovery of Aircraft
· Perform Maintenance on Flight Deck
· Patrolled No Flight Zones

Education Concorde Career College

Certified Medical Assistant
November 2006 Memphis, TN

· Dean's List x2
· First Aid/ CPR
· ECG
· Phlebotomy
· Cathedras
· Blood Pressure Readings
· Measuring and Administering Vaccinations
· CBC Testing
· Cleaning Lab Instruments
· Preparing Sterile Area

Skills · AS400
· Windows
· Internet & Email
· Typing: 45wpm
· Microsoft Word
· Credit Card Machine
· Cash Register
· Stock: Ordering and Inventory
· Data Entry
· Customer Service - articulate
· Sales
· Technical Troubleshooting
· Quality Control
· Recording and Charts
· ECG
· Phlebotomy
· First Aid & CPR Certified