UK STUDENT RECRUITMENT OFFICER

Job Ref: A-586168

Faculty: Student Recruitment and Admissions Office

Location: London

Salary: Depending on qualifications and experience

Grade: 6

Range: 26,527 - 30,728 pa (plus London weighting)

Tenure: Permanent

Hours of work: Full-Time

Interview Date: To be confirmed

Closing Date: 05 August 2014

_____________________________________________________
Informal enquiries to Christine Todd on 0151 794 5926, email: c.todd@liv.ac.uk

Application Procedure
Applications should comprise:
*A completed applicant information form
* A copy of your full curriculum vitae
*A statement indicating the reasons for applying for this post and how your training and experience is relevant.
If you have any particular requirements should you be invited to interview, please make this clear in your
application.

Submitting Applications
Applications may be submitted by e-mail to jobs@liv.ac.uk or by post or in person to: Human Resources
(Recruitment), The University of Liverpool, Hart Building, Mount Pleasant, Liverpool L3 5TQ
ROYAL MAIL Postal Pricing System. Please ensure that postal applications carry the correct postage according to the weight and
measurement of the item, as items with insufficient postage will be held and delayed by the Royal Mail. Details of their pricing system are
available online at www.royalmail.com or from a Post Office branch.

Acknowledgement of Applications
Please note that we are unable to acknowledge postal applications. If you would like an acknowledgement
please enclose a stamped addressed card or envelope, and place it at the front of your application. If you e-mail
your application you will receive an automated acknowledgement.

Shortlisting and Interviews

Shortlisting and interview arrangements are the responsibility of the recruiting department. Please contact
Christine Todd on 0151 794 5926, email: c.todd@liv.ac.uk if you have a query after the closing date.

Outcome of Applications
Vacancies at the University often attract a large number of candidates and it is not always possible to respond
individually to every application. If you have not heard from the recruiting department by mid September 2014
please take it that your application has not been successful.

Job Ref: A-586168

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Asylum & Immigration

The University will comply with the Immigration, Asylum and Nationality Act 2006, which requires all employees
to provide documentary evidence of their legal right to work in this country prior to commencing employment.
Please be aware that you will be required to bring your passport (and visa if applicable) to interview so that it can
be copied and verified by a member of the Selection Panel. For posts requiring a recognised degree level or
equivalent qualification, and where there is no suitable UK or European Economic Area candidate, the University
will take the necessary steps to secure UK Border Agency permission for a foreign national to take up
employment.
Should a candidate require a Certificate of Sponsorship in order to take up a post they will need to meet the UK
Border Agency Tier 2 Points Based Criteria. A self assessment tool can be found on the UK Border Agency
website at: www.ukba.homeoffice.gov.uk/pointscalculator.ukba.homeoffice.gov.uk/tor
A candidate may also be required to undertake an English Language test prior to commencing work at the
University.
Details
of
Home
Office
approved
tests
can
be
found
at:
www.ukba.homeoffice.gov.uk/sitecontent/newsarticles/pbsapprovedenglishlanguage
Further information on the eligibility criteria for Certificates of Sponsorship can be found at:
www.ukba.homeoffice.gov.uk/employers/points
Diversity and Equality
The University of Liverpool is committed to diversity and equality of opportunity. All employees and applicants
for jobs will be considered on their abilities and will not be discriminated against on the grounds of age,
caring responsibilities, colour, disability, employment status, gender, gender identity, marital status,
nationality, race or ethnic origin, religion or belief, sexual orientation, socio-economic status or any other
irrelevant distinction. Training is available to support career progression within the University.
Two Ticks Disability: Guaranteed Interview Scheme (GIS)
The University of Liverpool is committed to the employment of disabled people, and as part of our
commitment, we guarantee to interview all disabled applicants who meet the essential criteria for a post and
consider them on their abilities. If your disability prevents you completing the application form by the specified
closing date, or when the vacancy closes early, due to a high volume of applications, please call the
Recruitment Team to discuss alternative arrangements.
To apply for a post under the disability GIS, you must disclose your disability (as defined by the Disability
Discrimination Act, 2005), and mark X in the yes box on the Equal Opportunities Employment Form. This
form must be returned with your application form. Full details of the scheme are available at
www.liv.ac.uk/hr/organisational-development/Two_Ticks.htm
Accessibility
If you require copies of documentation in alternative formats, for example, large print or Braille, please
contact jobs@liv.ac.uk or telephone 0151 794 6771.
If you have any other requirements which will help you access the application or interview process or
employment opportunities at the University of Liverpool, please let us know by contacting jobs@liv.ac.uk or
telephone 0151 794 6771.
Pension
The Occupational Pension Scheme associated with this appointment is the Universities Superannuation
Scheme (USS). You are encouraged to familiarise yourself with the full particulars of the scheme which can be
found here.
GG/02/07/14

Job Ref: A-586168

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STUDENT RECRUITMENT AND ADMISSIONS OFFICE (SRAO)

UK STUDENT RECRUITMENT OFFICER
GRADE 6

ROLE OVERVIEW
This is an exciting role in the Universitys central Student Recruitment and Admissions Office
(SRAO) to work within the UK Recruitment Team delivering student intake numbers to meet
challenging targets for the recruitment of UK students at undergraduate and postgraduate
levels.
Based at the University of Liverpools London Campus, you will support the work of the UK
recruitment team with target feeder schools and colleges in London and the South East.
You will be an enthusiastic, highly organised individual who will become an outstanding
ambassador, raising the profile of the University and encouraging appropriately qualified
students to apply. You will work with prospective students, parents, supporters and influencers
to communicate complex information about higher education and market the unique selling
points of the University, the city and each programme.
The main focus of the role is on the recruitment of UK undergraduate students and you will
account manage the Universitys relationships with target schools and colleges implementing
the Schools and Colleges Recruitment Strategy and contributing to the on-going development
and implementation of the postgraduate recruitment plan.
RESPONSIBILITIES
Reporting to the Education Liaison Manager, you will take responsibility for delivering
undergraduate and postgraduate student intake number targets from the UK. This will be
achieved through the implementation of the Schools and Colleges Recruitment Strategy and
the continued development and implementation of a postgraduate recruitment strategy.
Through the development and management of relationships with key target schools and
colleges, prospective students and their supporters, you will drive applications from
appropriately qualified students and contribute to the conversion of those applicants into
registered students at the University of Liverpool.

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DUTIES
Take responsibility for the implementation and delivery of the Universitys Schools and
Colleges Recruitment Strategy contributing to the development and evaluation of the
strategy each year.
Be responsible for a set number of target schools and colleges in London and the South
East, developing and managing the relationship with teachers, advisors and students in
order to drive applications to the full range of undergraduate programmes at the University.
Ensure that recruitment targets as specified in the Schools and Colleges Strategy are met,
assisting academic departments to meet their individual recruitment objectives.
Research, develop, deliver and continually update a range of presentations for students and
parents at schools and colleges around the country. These presentations could be on a
range of topics such as: student finance, the application process (UCAS or PG), personal
statements, the benefits of higher education and the key selling points of the University of
Liverpool.
Represent the University of Liverpool at London and South East recruitment events and
national higher education or careers events.
Monitor the effectiveness of the relationship with target schools and colleges through the
analysis of recruitment data.
Organise student recruitment inward visits in London including campus tours, open
evenings and schools relations visits.
Represent the University at postgraduate recruitment events internally, locally and
nationally.
Oversee Marketing Suite (print and digital) ensuring recruitment information for prospective
students is relevant and up to date, liaise with the Marketing Communications Team in
SRAO as appropriate.
Interrogate, interpret and report on data relating to recruitment activities to inform strategy
and review plans.
Regularly update knowledge of developments within the HE sector, qualification changes,
changes to the portfolio of programmes and entry requirements.
Monitor changes to student finance regulations.
Have a working understanding of policy and practice for widening participation in England.
Build relationships with key stakeholders including a range of staff within schools, colleges
and university departments.
Play a key role in the organisation and delivery of events in London for key stakeholders,
including an annual London-based conference for teachers and career advisors.
Utilise the departments CRM (customer relationship management) and events software to
promote, manage and report on events and conferences.
Promote events and conferences using digital communications and social media ensuring
all correspondence and communications are appropriate and distributed correctly.
Play a key role in the implementation of plans for the recruitment of students through
Clearing.
Make offers on undergraduate degree programmes to Clearing applicants.
Travel extensively to build effective relationships and support recruitment activity.
Assist the Events Team in the co-ordination and delivery of London-based events including
open days and applicant discovery days.
Participate in regular team meetings (via teleconference, Skype) with the Enquiries and
Fulfilment Function and Marketing Communications Team in SRAO, as SRAO liaison,
highlighting any relevant issues for action.
Undertake any other duties as may be required by the Education Liaison Manager, Head of
UK Recruitment or the Director of SRAO.
Job Ref: A-586168
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EMPLOYEE SPECIFICATION-Shortlisting Criteria

Post Title: UK Student Recruitment Officer

Salary: 26,527 - 30,728 pa (plus London weighting)

Division: Student Recruitment and Admissions Office

Job Ref: A-586168

Attributes
1. EXPERIENCE

2. EDUCATION
QUALIFICATIONS
TRAINING
3. SKILLS, GENERAL
AND SPECIAL
KNOWLEDGE

No.

Desirable Criteria - Identified from

CV/Supporting Statement/ References/ Interview

1.1

Experience of school liaison/student recruitment

1.2
1.3
2.1

Relevant work experience in a marketing/recruitment orientated role

Relevant work experience gained in an education environment
Degree level education or (equivalent professional qualification or relevant
professional experience) in a relevant subject area

3.1

Knowledge of the higher education sector and the issues and complexities of
student recruitment
Knowledge and understanding of the UCAS application process, the range
and level of pre-university qualifications
Excellent interpersonal and teamwork skills
Outstanding communication skills both written and verbal and the ability to
address communication appropriately to the target audience
Outstanding presentation skills including the ability to speak to large groups
of people of varying ages, backgrounds and abilities
Able to manage complex workloads, multi-tasking and prioritising accordingly
Excellent time management and organisational skills
Excellent IT skills, including the use of databases, PowerPoint, Word, Excel,
email and the internet
Networking and influencing skills
Initiative and a creative, flexible, problem-solving approach
Ability to work and independently exercise judgement and decision making
that has impact on others
Commitment to customer service principles and practice
Ability to work effectively in a busy and pressured environment and to meet
deadlines
Ability and willingness to undertake significant travel within the UK working
unsociable hours (evenings and weekends)
Highly motivated and target driven
A full, clean UK driving licence
Attention to detail and accuracy

3.2
3.3
3.4
3.5
3.6
3.7
3.8

4. PERSONAL
ATTRIBUTES AND
CIRCUMSTANCES

Essential Criteria - Identified from

CV/Supporting Statement/ References/ Interview

3.9
3.10
4.1
4.2
4.3
4.4
4.5
4.6
4.7

Experience of school liaison/student recruitment in a

Higher Education Institution
Marketing training
Analytical and evaluative skills to contribute to
strategy development
Awareness and understanding of customer
relationship management
Knowledge of the regulations for student finance
Management and leadership skills to manage student
ambassadors
Counselling skills to work with students seeking
advice about their study options

Ability to display exhibition stands and materials in an

attractive fashion

Job Ref: A-586168

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