Professional Documents
Culture Documents
Solution Overview
Solution Overview
Channels of interaction
Product master
Organization management
Territory management
Items Categories
Activity management
Partner processing
Status Profile
Actions
Interface Overview
IC Business Role
Logical Links
Layout Profile
Technical Profile
Component Workbench
MARKETING
Introduction
Marketing Calendar
Marketing Analytics
Product Proposal
Lead Management
SALES
Opportunity Management
Copying control
Quotation Management
Order Management
Visit Planning
Contract Management
Status Management
Transactions processing
Partner processing
SERVICE
Objects
Service Plans
Warranty
Case Management
E-COMMERCE (INTERNET SALES)
Introduction
Product catalog
Product proposals
Top n products
Cross selling
Up selling
Down selling
CUSTOMER INTERACTION CENTER (WEB CLIENT)
IC Web functions
Communication Architecture
Alert Modeling
Scripting
Category Modeler
MOBILE SALES
Introduction
Administration console
Client console
Concepts of Middleware
Administration Console
Adapter Objects
BDoc Modeler