Samantha Gracey

3351 E 120th Ave #17-203, Thornton CO 80233 Phone: (970) 412-1666

samanthagracey@msn.com

Personal Profile:
Extensive experience and success developing long lasting relationships with positive and
profitable business growth. Well versed in risk management and analysis. Presenter of
Insurance continuing education class. Honest and hard working.

Areas of Expertise:
Risk analysis & evaluation
Management of agent & insured contracts
Customer satisfaction
Loss control management & analysis
Team leadership skills

Employment History:
Commercial Underwriter
Auto-Owners Insurance Company, Westminster CO May 2007-Present
(303) 262-1015
• Negotiated and maintained insurance service agent and individual insurance
policy contracts
• Analyzed insurance risks and applied the proper actuarial rates for profitable
business growth
• Investigated the factors affecting the probability of loss & determined the
appropriate rates to apply
• Evaluated a potential risk, and accepted, rejected or modified the policy contract
according to law or company standards
• Provided extensive customer service to agents and policyholders
• Underwrote policies in all lines of business: including commercial auto, general
liability, property, inland marine, crime, workers compensation and umbrella
• Restored strained agency and company relations by making agency visits and
reinforcing the personal service that builds trust and relationships
Records Image Technician
Tolmar, Inc., Fort Collins CO May 2006-May
2007
(970) 482-5868
• Assured that company documents were scanned and recorded into an electronic
database for retention requirements
• Ensured documents were clear and indexed properly by performing standard
quality assurance, and quality control processes for scanning and indexing
 • Instrumental in implementing Kodak Capture Software for use in Document
Retention
• Created and implemented new database for recording keeping purposes

Records Image Technician

QLT USA, Inc., Fort Collins January 2005 – December
2005
(970) 482-5868
• Assured that company documents were scanned and recorded into an electronic
database for retention requirements
• Ensured documents were clear and indexed properly by performing standard
quality assurance, and quality control processes for scanning and indexing
• Instrumental in implementing Kodak Capture Software for use in Document
Retention
• Created and implemented new database for recording keeping purposes

Education:
Bachelor of Science in Business Administration (concentrating in Finance)
Colorado State University, Fort Collins CO May 2005-December 2006
GPA 3.2
Associates in General Studies
Front Range Community College, Fort Collins CO August 2002 - December 2004
GPA 3.0