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Noc Engineer - Iptv and Broadband
Noc Engineer - Iptv and Broadband
The NOC Engineer is responsible for maintaining the efficient operation of the Digicel fixed line VoIP,
broadband and IPTV network, 24 hours a day, 7 days 1 week by acknowledging and investigating all faults
which occur on the network. He is also responsible for providing first line support for all Engineering teams as
well as Tier 3 support to Customer Care. The NOC Engineer shall drive all Change management, Incident
Management, Fault Management processes and is also responsible for dispatching contractors for all cable
breaks on the network as well as performance of all TV Operations tasks required.
MAIN RESPONSIBILTIES
Experience in and with the fixed broadband, IPTV and VoIP sector would be considered a valuable
asset.
An acceptable combination of academic qualifications and work experience may be considered in
lieu of minimum requirements.