The key responsibilities include:

PRODUCT SUPPORT ENGINEER

Company Description

Catapult empowers elite coaches globally with scientifically-validated metrics for the
advancement of athlete performance. The company engineers wearable technology
that provides objective information behind athlete risk, readiness and return to play.
Born out of the Australian Institute of Sport (AIS) and a scientific research
organisation, Catapult now works with over 500 elite teams and institutes around the
world and is based in Australia, the US and the UK.
Culture is a key part of how we deliver company success and we believe that a set
of shared beliefs, values and practices will guide our journey and help us to create a
company we love.
Our company beliefs include these key commitments:
We obsess over clients, not competitors.
We are unreasonably selective about our peers.
We are a perpetual work in progress.
We believe in educating our clients, not exploiting them.
We believe in work plus life, not work versus life.
We move quickly to innovate our space.
We expect everyone to make Catapult better every day.
We believe we are shaping sport.
Job Description

Unlike Catapults low-touch marquee wearable technology, ClearSky, the first wireless
local positioning system for elite sport, requires initial installation in a sporting venue
by a Product Support Engineer.
Reporting to our Director of Business Operations, this full-time Chicago-based
position will be Catapults North American hardware expert. Driving all ClearSky
demonstrations, installations and technical support, and with an intimate knowledge of
all Catapult products, the Product Engineer will be an integral part of the evolution of
wearable technology in elite sport.
With the demand for ClearSky with Catapult clients around North America, the
Product Support Engineer position will be well placed to potentially manage a team of
engineers in the near future and may assist in global demonstrations and installations.

Expert knowledge of all Catapult products.

North American lead for installing, troubleshooting and supporting ClearSky Catapults local positioning system.
Coordinate technology developments with research and development team in
Melbourne.
Client support responsibilities for Catapult North American ClearSky clients.
Maintaining respectable and educational relationships with Catapult clients.
Collate all ClearSky feedback and issues from clients and relay to Australian R&D
and support team.
Improve and secure the technologys quality and reliability.
Effectively communicate the flow of information from a local positioning system.

Desired Skills and Experience:

Graduate engineer in Computer Systems or Electrical/Electronics.

Have general IT troubleshooting skills.
General hardware diagnostic skills.
Knowledge of with RF technologies and modulation techniques.
Knowledge of GPS and MEMS, and their inherent sources of interference.
Experience using a Spectrum Analyser.
Ability to keep poise in stressful situations while working with professional and
collegiate sports teams.
Available on-call for emergency client situations away from the office.
Remain up to date with the latest Catapult innovations and the value of new
technologies in order to help support the entire Catapult team.
Be an effective communicator, both written and verbal, with highly developed
relational and interpersonal skills.
Experience with software development and data integration.
Be able to travel up to 50% of the time, potentially spending an initial two-week
training period in Australia, and multiple extended trips with clients.

If you feel you have the potential to join the Catapult team and to fulfill this
demanding, but highly rewarding position, please send your resume and a cover letter
to us_careers@catapultsports.com stating Ref: PEUS.
We look forward to working with you!