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HRM 500 Midterm Exam
HRM 500 Midterm Exam
HRM 500 Midterm Exam
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The policies, practices, and systems that influence employees behavior, attitudes, and
performance constitute:
materials management.
labor laws.
human resource management.
equal employment opportunity.
supply chain management.
Which of the following responsibilities is specifically associated with the HR function of support
for strategy?
Human resource planning and forecasting
Wage and salary administration
Discipline
Developing an HR information system
Developing employee handbooks and company publications
Which of the following refers to the process of getting detailed information about jobs?
Policy creation
Job orientation
Job rotation
Supply chain management
Job analysis
Which of the following refers to the process through which an organization seeks applicants for
potential employment?
Orientation
Work analysis
Training
Recruitment
Job design
The process by which the organization attempts to identify applicants with the necessary
knowledge, skills, abilities, and other characteristics that will help the organization achieve its
goals is referred to as _____.
performance management
selection
work analysis
orientation
compensation
_____ is a planned effort to enable employees to learn job-related knowledge, skills, and
behavior.
Training
Compensation
Performance appraisal
Recruitment
Selection
The HR function of _____ involves acquiring knowledge, skills, and behavior that improve
employees ability to meet the challenges of a variety of new or existing jobs, including the client
and customer demands of those jobs.
recruitment
selection
development
employee relations
personnel policy
The process of ensuring that employees activities and outputs match the organizations goals is
called _____.
employee development
performance management
job analysis
supply chain management
career planning
_____ refers to the use of quantitative tools and scientific methods to analyze data from human
resource databases and other sources to make evidence-based decisions that support business
goals.
Workforce analytics
Career development
Task analysis
Conjoint analysis
Performance management
Under the principle of employment at will, the employer may terminate employment:
immediately after written notice.
after two weeks notice.
only if the employee voluntarily resigns.
at any time without notice.
only if he cannot show just cause.
The process that helps the human resource department to forecast the organizations needs for
hiring, training, reassigning employees along with handling or avoiding layoffs is known as
_____.
evidence-based HR
An organizations ability to profit without depleting its resources, including employees, natural
resources, and the support of the surrounding community is called _____.
social media optimization
high-performance management
sustainability
substitutability
supply chain management
The parties with an interest in the companys successtypically, shareholders, the community,
customers, and employeesconstitute the _____ of a company.
management
market
personnel
stakeholders
strategic partners
The right of employees to know the nature of the job they are being hired to do and the
obligation of a company not to deceive them in this respect is mainly reflective of the basic
Kantian right of _____.
free consent
privacy
freedom of conscience
due process
freedom of speech
Which one of Kants basic human rights is violated when a supervisor requires an employee to
do something that is unsafe or environmentally damaging, in spite of the employee clearly
objecting to the order?
If people believe their rights are being violated, they have the right to a fair and impartial
hearing. This reflects the basic human right to:
privacy.
freedom of conscience.
lifetime employment.
due process.
free consent.
Which of the following is a standard that human resource managers must satisfy for HRM
practices to be ethical?
Human resource practices must result in the greatest good for the largest number
of people.
Employment practices must respect employees right of lifetime employment.
Employment practices must limit the application of the principle of employmentat-will as it is unfair to employees.
Managers must treat employees as family.
Managers must always maintain that customers are right.
Which of the following statements best explains the term labor force?
All the people willing and able to work
All the permanent employees of an organization
All the adult members of a population
All the people who have contracts to work at the company
All the temporary workers of an organization
Which of the following statements about the composition of the U.S. labor force during the next
decade is true?
The largest proportion of the labor force is expected to be in the 16- to 25-year
age group.
For the first time ever, the number of workers under 40 years of age will exceed
the number of workers 40 years of age or older.
The labor force is expected to grow at a greater rate than at any other time in U.S.
history.
Despite a small increase in the number of young workers, the overall workforce
will be aging.
The total cost of labor in the United States would considerably decrease.
Which of the following skills are more actively sought by U.S. employers today?
Physical strength
Mastery of particular machinery
Ability to perform routine tasks
Ability to work with a tool
Interpersonal skills
Which of the following defines organizations with the best possible fit between their social
system and their technical system?
Holistic management systems
High-performance work systems
Total quality management systems
Supply chain systems
Workforce analysis systems
Which of the following is a trend that is seen in present day high-performance work systems?
Employee empowerment in decision making
Mismatches in technical system and social system
Centralized decision making
Increase in individual assignments
Reduced reliance on knowledge workers
_____ refers to full involvement in ones work and commitment to ones job and company.
Employee selection
Job enlargement
Employee appraisal
Job specialization
Employee engagement
Which of the following terms describes a company wide effort to continuously improve the way
people, machines, and systems accomplish work?
Total quality management
Optimal performance system
Business reengineering
High-performance work system
Performance management
When two companies join forces and become one entity, it is referred to as a(n):
joint venture.
merger.
take-over.
strategic alliance.
acquisition.
acquisition
consolidation
strategic alliance
joint venture
When an organization undertakes a complete review of its critical work processes to make them
more efficient and to be able to deliver higher quality, it is engaging in:
offshoring.
codetermining.
greenfield venturing.
outsourcing.
reengineering.
Home Needs is a consumer goods company who provide the option of door-to-door delivery.
They have partnered with a packaging company for transporting their goods to the customers.
This practice of having another company to provide one of the services of the company is known
as _____.
outsourcing
reengineering
cause marketing
disinvesting
downsizing
Which of the following is the reason why more organizations are looking overseas to hire
talented people?
Lack of demand for their products in the U.S.
Governmental pressure
Poor quality of labor in the U.S.
Low cost of labor in foreign countries
Lack of technology in the U.S.
A(n) _____ provides insight into business trends and patterns and helps businesses improve
decisions.
shared service center
electronic performance support systems
Internet portal
application service provider
business intelligence system
A system in which employees have online access to information about HR issues and go online
to enroll themselves in programs and provide feedback through surveys is termed as:
data mining.
payroll automation.
social facilitation
cloud computing.
self-service.
The relationship between employer and employee can be thought of in terms of a(n) _____, a
description of what an employee expects to contribute in an employment relationship and what
the employer will provide the employee in exchange for those contributions. Unlike a written
sales contract, this is not formally put into words.
union bond
psychological contract
employee contract
legal agreement
offer letter
Employees realize that many companies are no longer able to provide long-term employment
security. Instead, the employees now want:
employability.
increased pay.
written employment contracts.
additional benefits.
less demanding work.
_____ are employed directly by a company for a specific time, specified in a formal agreement
between the company and the workers.
On-call workers
Part-time workers
Temporary workers
Independent contractors
Contract company workers
The use of independent contractors, on-call workers, temporary workers, and contract company
workers, collectively constitute:
alternative work arrangements.
outsourcing.
offshoring.
consolidation.
high performance work systems.
According to the Equal Pay Act of 1963, men and women performing the same job cannot have
differences in pay on the basis of _____.
quality of production
sex
education
seniority
merit
Which of the following is true about Title VII of the Civil Rights Act of 1964?
The act permits employers to retaliate against employees participating in a
proceeding against the employer.
The act applies to organizations with 15 or more employees.
The act protects employers from an employees opposition to an alleged illegal
employment practice.
The act permits employers to hire job applicants belonging exclusively to a
particular nationality.
The act permits employers to hire an individual based on his gender and race in
the absence of a BFOQ.
Which of the following categories is NOT covered by Title VII of the Civil Rights Act of 1964?
Age discrimination
Gender discrimination
Discrimination on the basis of nationality
Religious discrimination
Racial discrimination
Which of the following is true about Age Discrimination in Employment Act (ADEA)?
ADEA permits an employer to reduce the fringe benefits to all employees over
40.
ADEA permits companies to lay off older workers when the economy is slow.
ADEA favors the idea of coercing employees to accept early-retirement
incentives.
ADEA recommends early-retirement incentive programs wherein employees
agree not to sue the company for ageism.
ADEA outlaws making employment decisions based on a persons age being over
40.
Which of the following terms refer to an organizations active effort to find opportunities to hire
or promote people in a particular group?
Disparate impact
Reasonable accommodation
Adverse impact
Reverse discrimination
Affirmative action
Vocational Rehabilitation Act of 1973 was introduced to enhance employment opportunity for
_____.
older employees
minors
individuals with disabilities
minorities
women
Which of the following individuals will NOT be covered under the Americans with Disabilities
Act?
An individual with cancer in remission
An individual with a history of heart disease
An individual who is deaf and blind
An individual who is subject to substance abuse
An individual with a history of mental illness
Which of the following is true about the Americans with Disabilities Act?
It classifies a person, who needs ordinary eyeglasses or contact lenses to perform
each major life activity with little or no difficulty, as disabled.
Which of the following is true about the Civil Rights Act of 1991?
It prohibits violators from paying compensatory damages.
It requires violators to pay punitive damages that specifically cover emotional
pain and suffering.
It limits damage claims to attorneys fees and costs.
It limits the maximum punitive damages allowed, depending on the size of the
organization.
It limits the maximum punitive damages to $50,000 for all organizations even if
the discrimination was intentional.
An employee leaves an organization for three years to fulfill military duties. Which of the
following observations is true of the employers obligation to reemploy the worker under the
Uniformed Services Employment and Reemployment Rights Act?
The employer is not obligated to reemploy the worker.
The employer should implement an early-retirement incentive program for the
employee.
The employer must reemploy the worker but is exempted from providing him any
fringe benefits or retirement benefits.
The employer must reemploy the worker with the same seniority and status.
The employer must reemploy the employee with a lower pay scale to compensate
for the loss of his absence.
An individual wishing to file a complaint with the EEOC or a similar state agency must file the
complaint within _____ days of the incident.
30
7
14
180
360
_____ refers to an agreement between the EEOC and an organization that the organization will
cease certain discriminatory practices and possibly institute additional affirmative-action
practices to rectify its history of discrimination.
Letter of indemnity
Consent decree
Good faith bargaining
Judicial estoppel
Trust agreement
_____ is the set of guidelines issued by the EEOC and other agencies to identify how an
organization should establish a recruitment process that is free and fair.
Code of Federal Regulations
Equal Opportunity Legislation and Policy
Uniform Guidelines on Employee Selection Procedures
EEO-1 Report
Uniform Commercial Code
Which of the following refers to a comparison of the race, sex, and ethnic composition of the
employers workforce with that of the available labor supply?
Applied behavior analysis
SWOT analysis
Utilization analysis
Content analysis
Job analysis
_____ refer(s) to a plan identifying the ways in which for how the organization will meet its
diversity goals.
Utilization analysis
Disparate impact
Affirmative action
Action steps
Diversification
Differing conduct toward individuals, where the differences are clearly based on the individuals
race, color, religion, sex, national origin, age, or disability status is termed as _____.
disparate treatment
disparate impact
reverse discrimination
reasonable accommodation
affirmative action
_____ refers to a condition in which employment practices are seemingly neutral yet
disproportionately exclude a protected group from employment opportunities.
Corrective action
Disparate impact
Reasonable accommodation
Disparate treatment
Affirmative action
When an individual is promised a positive outcome for submission to sex, or threatened with a
negative outcome for failure to submit to sex, this is referred to as _____.
undue hardship
disparate impact
reverse discrimination
quid pro quo harassment
adverse impact
Which of the following is the most comprehensive U.S. law regarding worker safety?
OSH Act
Civil Rights Act of 1991
Rehabilitation Act of 1973
Thirteenth amendment
Fourteenth amendment
Under OSHAs Hazard Communication Standard, organizations must have _____ for chemicals
that employees are exposed to.
material safety data sheets
standard operating protocols
white papers
EEOC 1 forms
action reports
The process of analyzing the tasks necessary for the production of a product or service is termed
as _____.
break-even analysis
ergonomics
industrial engineering
utilization analysis
work flow design
_____ are the activities that a teams members engage in to produce a given output.
Work processes
Task identities
Job analyses
Group dynamics
Ergonomic activities
Job descriptions generally contain all of the following components EXCEPT _____.
the details of pay and benefits attached to the job
the job title
a list of essential duties
the details of the tasks involved
a brief description of the responsibilities
A _____ is a list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an
individual must have to perform a particular job.
job scope
job definition
job rotation
job specification
job evaluation
Carla Warne is an HR executive looking for a new job. She comes across an advertisement in a
newspaper seeking applications for the post of an HR manager. The advertisement exclusively
highlights requirements such as strong communication skills, excellent teamwork, and leadership
skills. These requirements constitute the _____.
Ability
Responsibility
Skill
Knowledge
Personality traits
The _____ Questionnaire is a standardized job analysis questionnaire containing 194 questions
about work behaviors, work conditions, and job characteristics that apply to a wide variety of
jobs.
Conjoint Analysis
Fleishman Job Analysis
Work Flow Design
Position Analysis
Utilization Analysis
Which of the following job analysis methods requires subject-matter experts to evaluate a job in
terms of abilities required to perform the job?
Position Analysis Questionnaire
Work Sampling Technique
Fleishman Job Analysis System
Conjoint Analysis Technique
Participatory Observation Technique
Which of the following HR activities is similar to analyzing a job that does not yet exist?
Work redesign
Career development
Job evaluation
Human resource planning
Selection
_____ involves assessing the relative dollar value of each job to the organization in order to set
up fair pay structures.
Career planning
Job rotation
Performance appraisal
Training
Job evaluation
The process of defining how work will be performed and what tasks will be required in a given
job is known as _____.
job rotation
job design
job enrichment
job extension
job evaluation
Which of the following models was developed by Richard Hackman and Greg Oldham to
describe ways to make jobs more motivating?
The Motivation-Hygiene Model
The Cognitive Dissonance Model
The Situational Leadership Model
The Push and Pull Model
The Job Characteristics Model
In terms of the Job Characteristics Model, feedback refers to the extent to which _____.
a person receives clear information about performance effectiveness from the
work itself
performance appraisals are perceived as transparent and fair by employees
employees are given the authority to make decisions
a job requires a variety of skills to carry out the tasks involved
a job requires a variety of skills to carry out the tasks involved in the job and its
duties
In which of the following scenarios will workers be less motivated to perform the job?
When the job allows individuals to take autonomous decisions about the job
When a person receives clear information about performance effectiveness from
the work itself
When the job has minimal impact on the lives of other people
When the job requires completing the whole piece of work from beginning to end
When the job requires a variety of skills to be performed
Which of the following job design techniques involving the addition of decision-making
authorities to a job is credited to Frederick Herzberg?
Job sharing
Job extension
Job enlargement
Job enrichment
Job rotation
According to Herzbergs two-factor theory, which of the following factors would motivate
individuals the most?
Share in company stock
Fringe benefits in the job
Periodic bonuses
Meaningfulness of a job
Salary and allowances
Which of the following statements is true with regard to work flow analysis?
Inputs and outputs are the two stages that represent the complete work flow cycle.
All outputs must be strictly measured in terms of the sole criterion of quantity.
Outputs may be tangible or intangible products of different work processes.
Information cannot be considered to be an input as it is not tangible.
Quality standards are not a key criterion in the process of work flow analysis.
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