Customer Support

92500 55500
Us: hotelservices@yatra.com

Dear PUNIT,

Congratulations! Your Hotel Booking is Confirmed

Booking Reference Number - 05080519239
Please find your Hotel Voucher attached with this email.

Hotel Details

Hotel Confirmation Number: YAT0002260288

OYO Rooms Sakinaka

Mumbai
Check-in
Wed

19

Check-out
Fri
2 Nights

Aug

21

1 ROOMS FOR 2 NIGHTS

ROOM TYPE

Room 1 - 1 Adult

Deluxe Room

Aug

Checkin Time:12-00 PM Checkout Time:11-00 AM

INCLUSIONS
Complimentary Wi-Fi Internet, Breakfast

HOTEL ADDRESS: Rani Arcade, Shamsudeen Nagar, Magan Nathuram Road, Mumbai 400072
PHONE: 91-00-9313931393

Guest Details
Mr. PUNIT SINGAL

Payment Details
Per Room Per Night

Rs. 2,099

x1 Room x2 Nights

Rs. 4,198

Fees & Taxes

Rs.25

Total Amount

Rs.4,223

Yatra Discount on above

Rs. 1,045

Total Yatra Amount paid

Rs. 3,178

eCash Redeemed (-)

Rs.0

New eCash Earned (+)

Rs.72

Available Balance

Rs.0

Cancellation Policy
No refund if you cancel this booking. You might be charged upto the full cost of stay (including taxes &
service charge) if you do not check-in to the hotel.
Y

Hotel Booking Terms and Conditions

In these terms, "customer" and "you" refers to a Yatra.com customer who has transacted with Yatra, "we" and
"Yatra" interchangeably refers to Yatra Online Pvt. Ltd.
All cheques/demand drafts in payment of bills must be crossed "A/C Payee Only" and drawn in favour of Yatra
Online Private Limited.
Late payment interest @24% per annum shall be charged on all outstanding bills after due date.
All taxes and charges shall be applicable on actual basis.
Your booking details shall be sent to the respective hotel. Yatra does not guarantee the facilities booked by you.
Normally check in time is 12 pm and check out time is 10 am. However we will advice you to confirm the check in
and check out time directly from the concerned hotel. Early check in or late check out shall be subject to availability
and may be chargeable by the hotel. Please contact the hotel directly for early check in or late check out.
According to government regulations, a valid Photo ID has to be carried by every person above the age of 18
staying at the hotel. The identification proofs accepted are Driving License, Voters Card, Passport, Ration Card.
Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card
The amount paid for the room does not include charges for optional services and facilities (such as room service,
mini bar, snacks or telephone calls). These will be charged at the time of check-out.
Your special request would be passed on hotel and those shall be subject to the terms and conditions of the
concerned hotel. We shall not be liable for any discrepancy in such services or in the performance or consequences
of such services.
Any special offer being provided by Yatra shall be governed by the specific terms and conditions of such special
offer as displayed on the Website.
If you use any promotion code at the time of booking, terms and conditions of such promotion code as displayed
on the Website or as provided with such promotion code shall apply.
Amendments/Cancellations of booking can only be made by Yatra. The hotel cannot modify your booking or
process refunds for bookings made at the special Yatra rates.
Such amendments/cancellation of booking shall be according to the respected hotel policy. Please read the hotel
policy before booking.
If the booking is cancelled, the refund amount due will be processed to your bank within 72 hours. Sometimes the
concerned bank may take longer before the credit is reflected in your account. Refund will be issued in the name of
the person in whose favour the receipt was issued.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the
payment was received. For all other cases, refund will be made by Account Payee Cheque only.
In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact
details provided in this regard, then the hotel reservation selected by you will stand cancelled and Yatra would not be
liable for any charges/expenses incurred by you, either directly or indirectly in this regard.
On booking, you may earn "Yatra Miles", which can be redeemed according to the terms and conditions relating to
Yatra Miles.

Gala dinner charges extra: Gala dinner charges which are applicable for Christmas and New Year dates would
be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests
posing as a couple. Yatra will not be responsible for any check in declined by the hotel due to the aforesaid reason
and Yatra.com shall not be able to process any refund.
On cancelling your hotel booking, you'll be charged a standard cancellation fee of Rs. 250 per booking over and
above the hotel's own cancellation charges.
Terms and conditions for Offer Bookings
Yatra Online Private Limited ("Yatra") offers a special discount, at its sole discretion, to its customers
("Customer") on domestic hotel booking ("Offer") from Yatra?s website www.yatra.com ("Website"), by using the
promo code as given in the respective advertisement ("Promo Code").
Validity of the Offer: the Offer shall be valid till the offer period as given in the respective advertisement.
The offer extended can be availed by the Customer making a full payment on purchase at Website.
Customers have to submit correct Promo Code in the promo code field on payment page of the Website. The
amount of discount received will reflect on next step on Website.
The Offer shall be valid on the hotels selected by Yatra on its sole discretion only.
Bookings made by using the Promo Codes would not be eligible for any kind of refund, cancellation and
amendments. Any cancellation made on "My Bookings" section of Website will not be entertained. No cancellations
calls will be entertained at the Yatra's service/call center.
For the bookings made by using the Promo Codes, no name and date change requests shall be valid and 100%
booking amount shall be forfeited upon cancellation.
The Offer can be modified or withdrawn by Yatra without assigning any reasons thereof.
This Offer is not valid for split bookings where Customer makes multiple bookings to avail multiple discounts. The
Promo Code can be used only once by a Customer. Multiple bookings made by the same Customer using the
Promo Code can be cancelled by Yatra in its sole discretion and the amount paid shall be forfeited.
The Offer is not valid for hoteliers, travel agents, commercial operators or their relatives. Any booking found under
this category, would attract immediate cancellation and the amount paid would be forfeited.
The Offer shall be subject to the availability of inventory under the Offer.
Giving any false information of the Customer like name, address, mobile number and email would be treated as
misrepresentation and would be liable to cancellation.
In the event of any misuse or abuse of the Offer by the Customer, his/her bookings would attract immediate
cancellation without any notification to the Customer, however decision of Yatra management would be final.
All bookings made by the Customer will be subject to availability of the rooms at the time of booking and will be
governed by the standard Terms & Conditions as mentioned on the Yatra Website www.yatra.com and standard
terms & conditions of the hotel.
In case of any conflict or interpretation of the terms and conditions of the Offer, Yatra's management decision
shall be final.
The discounts offered under the Offer cannot be clubbed with any other offer or discount extended by Yatra as
part of any other arrangement.
Pictures of hotels/rooms shown in the communication sent to the Customer either through mailers or advertised
on our website or in any third party platform, are for pictorial representation only and may not bear a resemblance to
the actual hotel/room.
Hotels offered under this Offer are subject to availability & Yatra shall not be liable for non-availability.
All Government levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Customer as
applicable at the time of booking.
Customers are not bound in anyway to avail the Offer. Any such participation is voluntary.
Yatra reserves the right to modify or change any of the terms and conditions applicable to the Offer at any time
without prior notice.
Any disputes, whatsoever regarding any aspect of the Offer shall be handled in the jurisdiction of the competent
courts at Gurgaon, Haryana only.
For more information on your booking, call us at 92500 55500. Please mention the Yatra Reference Number
provided above to retrieve your booking.
Courts at Gurgaon, Harayana shall have exclusive jurisdiction over any disputes.
For any query or clarification, please write to us at hotelservices@yatra.com.

Confirmation details have been also sent to: SMS: +91 8860636627

Wishing You a Happy Journey!

Yatra.com

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