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Job Satisfaction Models PDF
Job Satisfaction Models PDF
Job Satisfaction Models PDF
7, September 2014
AbstractThe Automobile industry is one of the major industries for countrys economic development. The
main objective of this study is to assess the factors which are responsible for influencing employees job
satisfaction. This paper aims to study relationships in between fair compensation and job satisfaction,
supervisor support and job satisfaction, working environment and job satisfaction and Job Security and job
satisfaction. The result revealed that salary is the most important factor for influencing job satisfaction of
employees. Apart from salary, it has been found that the influence of supervisor support, healthy working
environment, high JS level, proper work-life balance, career opportunities and promotion, proper training and
development opportunities are also very important factors for determining employees job satisfaction. Data
have been collected from 100 respondents by visiting the authorised service workshops of ten automobile
manufacturers. The result of this study shows that the job satisfaction level of employees is average and it calls
for management attention towards enhancing the employee job satisfaction level. This paper presents
relationship between various factors and puts forth suggestions for improving employees job satisfaction
level.
KeywordsAssam; Compensation; Employees; Job Satisfaction; Supervisor Support.
AbbreviationsJob Security (JS).
I.
INTRODUCTION
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
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II.
LITERATURE REVIEW
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
III.
CONCEPTUAL FRAMEWORK
Compensation
Work environment
Supervisor support
Job Security
Job Satisfaction
Employee
motivation
(Dependent variable)
Figure 1: Research Model
Compensation
H1
H2
H4
Job
Security
Employee Job
Satisfaction
Supervisor
Support
H3
Working
Environment
Figure 2: The Research Model Depicts that Employee Job
Satisfaction is Dependent on Some Factors like Compensation,
Work Environment, Supervisor Support and Job Security
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
IV.
RESEARCH METHODOLOGY
V.
5.1. Correlation
Source: Primary data
Table 1: Pearsons Coefficient of Correlation Matrix for all Factors in the Study
Factors
D-1
D-2
D-3
D-4
D-5
D-6
D-7
D-8
D-9
D-10
D-11
D-12
D-13
D-14
D-15
D-16
D-1
1
D-2
.537**
1
D-3
.637** .751**
1
D-4
.573** .717** .735**
1
D-5
.608** .461** .574** .396**
1
D-6
.683** .690** .612** .526** .540**
1
D-7
.418** .603** .602** .489** .514** .616**
1
D-8
.233* .310** .414** .230* .335** .375** .523**
1
D-9
.315** .541** .401** .563** 0.152 .588** .501** .333**
1
D-10
.303** .460** .526** .497** .300** .409** .544** .541** .587**
1
D-11
.322** .231*
.228* .276** .212* .427** .362** .478** .690** .466**
1
D-12
.464** .420** .556** .490** .500** .542** .514** .546** .368** .541** .508**
1
D-13
.390** .447** .412** .450** .230* .534** .543** .564** .448** .609** .472** .614**
1
D-14
.632** .283** .441** .278** .432** .439** .345** .365** .494** .472** .631** .457** .352**
1
D-15
.321** 0.047
.244*
.218* .284** .220*
0.173 .509**
0.11
.199* .388** .594** .315** .393**
1
D-16
.406** .559** .624** .543** .391** .583** .451** .366** .354** .454** .377** .793** .583** .288** .352**
1
** Correlation is significant at the 0.01 level 2-tailed.
* Correlation is significant at the 0.05 level 2-tailed.
N=100, D-1= Compensation, D-2=Training and Development opportunity, D-3=Career opportunities and Promotion, D-4=Reward and Recognition, D-5= Work
life balance, D-6= Working environment, D7=Performance appraisal, D-8=On the job interview, D-9=Leadership, D-10=Distributive justice D-11=Supervisor
support, D 12=Autonomy, D-13=JS, D-14=Job satisfaction, D-15= Leave policy, D-16= Role clarity.
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
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Df
98
Sig. (2-tailed)
.602
98
.822
98
.381
98
.895
98
.562
98
.433
98
.328
98
.171
98
.322
98
.598
98
.293
98
.006*
98
.359
98
.644
98
.001*
98
.013*
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
Table 7: Difference in Various Factors Depending on the Educational Qualification of the Employees in Automobile Service Workshops
N
Mean
Std. Deviation
F
Sig.
56
18.07
4.107
8.855
.000**
UG
40
18.70
3.220
Graduation
D-1
4
10.50
1.732
PG
100
18.02
4.002
Total
56
21.79
4.434
.007
.993
UG
40
21.75
3.462
Graduation
D-2
4
22.00
1.155
PG
100
21.78
3.961
Total
56
17.82
3.134
.318
.729
UG
40
18.10
2.520
Graduation
D-3
4
17.00
1.155
PG
100
17.90
2.837
Total
56
13.29
2.138
.548
.580
UG
40
13.30
2.503
Graduation
D-4
4
14.50
.577
PG
100
13.34
2.253
Total
56
13.00
2.141
3.880
.024*
UG
40
14.00
1.840
Graduation
D-5
4
12.00
1.155
PG
100
13.36
2.057
Total
56
15.75
2.567
5.023
.008*
UG
40
16.60
1.985
Graduation
D-6
4
13.00
1.155
PG
100
15.98
2.408
Total
56
10.82
1.664
.037
.964
UG
40
10.90
1.919
Graduation
D-7
4
11.00
.000
PG
100
10.86
1.729
Total
56
7.18
1.266
1.084
.342
UG
40
7.10
1.057
Graduation
D-8
4
8.00
.000
PG
100
7.18
1.167
Total
56
24.50
3.374
.955
.388
UG
40
23.75
3.103
Graduation
D-9
4
25.50
.577
PG
100
24.24
3.213
Total
56
3.82
.664
1.833
.165
UG
40
3.55
.876
Graduation
D-10
4
4.00
.000
PG
100
3.72
.753
Total
56
15.21
2.325
1.193
.308
UG
40
14.55
1.768
Graduation
D-11
4
15.00
.000
PG
100
14.94
2.083
Total
56
7.00
1.595
3.206
.045*
UG
40
7.75
1.891
Graduation
D-12
4
8.50
.577
PG
100
7.36
1.738
Total
56
11.04
2.080
.537
.586
UG
40
10.80
2.614
Graduation
D-13
4
12.00
1.155
PG
100
10.98
2.278
Total
56
11.61
2.432
3.851
.025*
UG
40
10.85
1.545
Graduation
D-14
4
9.00
1.155
PG
100
11.20
2.146
Total
56
3.36
1.182
8.053
.001**
UG
40
3.80
.992
Graduation
D-15
4
5.50
.577
PG
100
3.62
1.170
Total
56
11.25
2.849
2.507
.087
UG
40
12.35
2.940
Graduation
D-16
4
13.50
.577
PG
100
11.78
2.887
Total
Source: Primary data
*Significant level at <0.05 **<0.01
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
VI.
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VII.
CONCLUSION
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
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QUESTIONNAIRE
Instructions: Mark the applicable blocks with an X.
1. Gender
Male
Female
2. Qualification
UG
Graduation
PG
3. Age (Years)
20-30
30-40
40-50
50-60
above 60
4. Tenure with the present organisation
Less than 1 year
1-5 years
5-10 years
10-15 years
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Above 15 years
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
5. Consider each statement and please indicate (tick up to which extent you are satisfied with the following statements:
Sl
Extremely
Disagree Neutral Agree
Extremely
Statements
No
Disagree 1
2
3
4
Agree 5
I am happy with my current salary and future earning
1
potential.
2
I have a comfortable personal workspace.
I am happy with the other allowances given to me apart
3
from my base salary.
The training sessions are very useful for gaining of
4
knowledge.
I am happy with the annual increment provided by my
5
organisation.
Apart from orientation programme & product training,
6
training on employees personal growth is also given.
Training sessions are boring, not up to the mark,
7
unplanned and too lengthy.
8
You have been given proper chances of development.
I am satisfied with the promotion policy & process of the
9
organisation.
I am happy with career progression with the organisation
10
so far.
Lots of career opportunities are there in my present
11
organisation if I do well in my job.
12
Favouritism is seen while giving promotions.
I am aware of reward system practiced in the
13
organisation.
I am satisfied with the space available for lunch and
14
breaks.
Separate policy of work-life balance is there in the
15
organisation.
I always miss family functions due to my heavy
16
workload.
I am satisfied with the bonuses or incentives available to
17
me.
I am satisfied with my surrounding environment and
18
general layout of the office.
Right amount of Recognition is given for work
19
accomplishment.
20
Fair performance appraisal is done in your organisation.
21
I am not clear about performance appraisal procedure.
22
On the interview is conducted in your organisation.
On the job interview is a great tool for employee
23
retention.
24
I am fully satisfied with my job.
25
Job satisfaction is there in terms of monetary value.
26
Job satisfaction is there in terms of non-monetary benefit.
27
Your leader carries a good relation with you.
He helps you to maintain parity between your personal as
28
well as professional goals.
Your leader encourages you to achieve the organizational
29
goal.
30
You are satisfied with your leader.
31
Your leader is good listener.
32
Distributive justice is present in your organisation.
33
Supervisor support is always there for doing the job.
34
Your relationship with your supervisor is good.
Your supervisor is the main reason for which you are not
35
satisfied working in your present organisation.
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The SIJ Transactions on Industrial, Financial & Business Management (IFBM), Vol. 2, No. 7, September 2014
6. Is job security there in your organisation? How do you rate the job security level of your organisation?
Worst (1)
Poor (2)
Good (3)
Very good (4)
Excellent (5)
7. Give rating according to weightage given by you for your job satisfaction with the organisation.
Sl
no
1
2
3
4
5
6
8
9
10
Particulars
Not at all
important (1)
Not very
important (2)
Neutral
(3)
Somewhat
important (4)
Very Very
important (5)
Compensation
Reward and Recognition
Career opportunities and
promotion
Work-Life balance
Work environment
Supervisor support
Leadership
Autonomy
Job Security
8. For which factor, you want to continue your employment with the present organisation?
Salary
Supervisor Support
Working Environment
Job Security
9. Is there any communication gap exist between you and your manager?
Always
Never
Sometimes
10. For improving job satisfaction of employees in your organisation, what suggestion do you want to give?
...............................................................................................................................................................................................................
Thanks and regard
Bidyut Bijoya Neog
Bidyut Bijoya Neog is a research scholar
pursuing her Ph.D from University of
Science and Technology, Meghalaya. She
has over 3.6 years of corporate experience
and 1.6 years of academic experience. Her
research
interest
includes
marketing
management, human resource management
in organisations. She has presented a paper
titled A study on the Quality Function
Deployment Tool in the Radiology and Pathology Laboratories of
Hospitals in All India Seminar on Risk Assessment and Quality
Management in March 2006.
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