Social Learning

Jumpstart
Collaborative Performance
for the Enterprise

RWD Education Day

March 11, 2010

Wednesday, March 17, 2010

 Social Media vs. Email

Solutions That Perform™

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Wednesday, March 17, 2010

 Social Media vs. Search

Solutions That Perform™

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Wednesday, March 17, 2010

 Social Media

Source: flickr.com/photos/briansolis/

Solutions That Perform™

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Wednesday, March 17, 2010

 Source: freephotos.com

Social
Wednesday, March 17, 2010
 Source: freephotos.com
Media
Wednesday, March 17, 2010
 Social Media

Source: flickr.com/photos/briansolis/

Solutions That Perform™

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Wednesday, March 17, 2010

 Source: flickr.com/photos/randa/

Collaborative Performance

Solutions That Perform™

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Wednesday, March 17, 2010

 Why Collaborative Performance?

To work together, especially

Collaborative in a joint intellectual effort.

The execution or accomplishment

Performance
of work, acts, feats, etc.

Solutions That Perform™

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Wednesday, March 17, 2010

 Integrated Job Performance Model

Solutions That Perform™

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Wednesday, March 17, 2010

 The Trouble with Training Events

Training Training
Event Event

Solutions That Perform™

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Wednesday, March 17, 2010

 Entropy Happens

Solutions That Perform™

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Wednesday, March 17, 2010

 Organizational Clarity

Solutions That Perform™

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Wednesday, March 17, 2010

 Organizational Clarity

Process
Centered
Collaboration

Communities Communities
of of
Practice Interest

Solutions That Perform™

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Wednesday, March 17, 2010

 Information channels

Internal Influences External Influences

Company Blogs
Collaboration Community
Social Media

News
Training Best Practices
HR Industry Trends
Corporate Comms

Forums
Newsgroups
Supervisor Informal
Mentor Coaching

Solutions That Perform™

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Wednesday, March 17, 2010

 Information consumption

Company Community
Workarounds
Collateral Tasks Advice
Tips & Tricks
Job Descriptions Interpretation
Answers
Environmental Data Judgment
Support
Long Term Goals Coaching
20 Perspective
Appraisals Ability
Requirements 20 Experience
Policies Knowledge Context
Announcements Effort
Skills Opinions
Regulations New Approaches
Company Direction Assistance
Procedures News
Solutions That Perform™
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Wednesday, March 17, 2010

 Then

Solutions That Perform™

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Wednesday, March 17, 2010

 Now

Solutions That Perform™

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Wednesday, March 17, 2010

 Then

Solutions That Perform™

Page 19 | Copyright © 2010 RWD Technologies, LLC. All rights reserved.

Wednesday, March 17, 2010

 Now

Solutions That Perform™

Page 20 | Copyright © 2010 RWD Technologies, LLC. All rights reserved.

Wednesday, March 17, 2010

 spalmer@rwd.com
@scottpalmer

Social Learning
Jumpstart
Collaborative Performance
for the Enterprise

RWD Education Day

March 11, 2010

Wednesday, March 17, 2010