Mark Robertson

109 Latham Dr.

Warner Robins, GA. 31088
(478) 542-4408

Objective:

• My objective is to obtain a position with exceptional benefits and opportunity for

advancement. I am looking for a position that will allow me to utilize my
knowledge, training, skills and abilities.

Education:

• Northeast High School

Macon, GA. Studies:
General

Professional Experience:

Old Navy-Macon, Warner Robins October 2008-July 2009

(Loss Prevention Officer)

My Responsibilities are:
1. Contribute to shortage reduction and investigations.
2. Work with store personal to identify inventory shortage.
3. Identify employee theft and assist with internal investigations.
4. Recover assets and make safe apprehensions.
5. Train employees on policy and procedures.
6. Work with management on ensuring operational compliance of policy.
7. Train employees and management on robbery and burglary procedures.

Marshalls-Macon GA. June 2007-October 2008

(Loss Prevention Officer)

My Responsibilities are:
1. Responsible for detecting and correcting any loss of company assets.

2. Ensure critical equipment, such as CCTV, is functioning properly.

 3. Make internal and external apprehensions.
4. Build strong partnerships with law enforcement and community agencies who
are involved with your store

Kohl’s Department Stores- Macon GA. Feb 2007- June 2007

(Loss Prevention Officer) – Distribution Center
My Responsibilities are:
5. Responsible for the investigation and detection of associate and vendor
activity.
6. Responsible for detecting and correcting any loss of company assets.
7. Assist in implementing and maintaining awareness programs relating to
shortage, theft prevention, inventory control and safety.
8. Conduct audits on operational procedures and quality control concerns.

Target Corporation - Warner Robins, GA. Jun 2004 – Feb

2007 (Assets Protection Specialist)

My Responsibilities are:
• Maximize Safeness
1. Respond to crisis situations. Partner with Leader on Duty to resolve crisis
and return to Business as Usual.
2. Ensure critical equipment, such as CCTV, is functioning properly.
3. Gather, retain and communicate safeness issues with Executive AP and
investigations team.
4. Minimize risk to guests, team members and self during apprehensions.

• Minimize Theft and Fraud

1. Make internal and external apprehensions.
2. Demonstrate good judgment in apprehension situations.
3. Make productive merchandise recoveries when appropriate.
4. Collect and document theft and fraud intelligence; communicate
intelligence with Executive AP and investigations team.

• Cultivate Partnerships
1. Build strong partnerships with law enforcement and community agencies who
are involved with your store.
2. Cover safeness, theft and fraud topics with team members during store
huddles.
3. Influence all team members to adopt AP mission, expanding the reach of the
AP team.
• Develop a Great Team
1. Embrace the speed is life and fast, fun and friendly values.
2. Provide recognition to store team members for supporting the AP mission.
3. Provide a clean, safe shopping and working environment for our guests and
 team members.
4. Train new team members through the use of company-sponsored
programs.
5. Be friendly, positive, helpful and team-oriented; show respect for all team
members and guests; be willing to learn new skills to help the store, the team
and myself.
6. Report to work for all shifts, on time; returning to work on time from all
meals and breaks.
7. Support the safety culture; work within training and safety guidelines,
avoid shortcuts and notify supervisors of all unsafe conditions.
8. Support the shortage culture; understand how operational procedures impact
shortage; avoid shortcuts and notify supervisors of any concerns.

Walmart Supercenter # 1076 - Macon, GA. Apr. 2000 - Nov.

2003. (Loss Prevention Associate)

My responsibilities are:
1. Perform company audits to detect and minimize loss.
2. Perform physical security duties.
3. Detected and resolved internal and external theft.
4. Installed and maintained CCTV equipment.
5. Reduced company shortage by enforcing company policy and procedures to
reduce associate errors.
6. Trained new loss prevention and store employees in policy and procedure.
7. Maintained a professional relationship with local law enforcement.

References:

• Available upon request.