Get online

Get ready

In Bristol you can access the

internet for free or even get
courses to help you get
online at:

for

Universal Credit
DontMissOutBristol

Your local library

(either through wi-fi or one
of our computers).
For opening hours visit
www.bristol.gov.uk/
libraries
or call 0117 922 2000

Bristol City Council Citizen

Service Points - drop into
100 Temple Street or visit:
www.bristol.gov.uk/csp to
find your nearest and check
opening hours.

L ocal community
venues see:
www.bristol.gov.uk/
universalcredit

Get a bank account

Get help getting a job

Advance payments

If you dont already have one

you can get a basic account
for free from most high street
banks. Youll just need to take
some ID and proof of address.

Find local opportunities,

training, courses and support
groups at:
www.ways2work.org.uk

If youre entitled to Universal

Credit you may be able to get an
advance payment to help you
manage during the first month.
You will need to prove you are in
financial need.

Find out more at:

www.moneysavingexpert.
com/basicbankaccount
If you have problems getting
a bank account Bristol Credit
Union may be able to help. See
www.bristolcreditunion.org
or call 0117 924 7309

Ways2Work

@Ways_2_Work

www.gov.uk/jobsearch

You can ask for an advance

payment at your Universal Credit
interview, which youll be booked
in for after you finish your online
application. The interview will
take place at a jobcentre.
If youve already had your
interview, you can phone the
Universal Credit helpline.

Universal Credit
helpline
Telephone: 0345 600 0723
Textphone: 0345 600 0743
Monday to Friday, 8am to 6pm

Calls can cost up to 9p/min

from a landline, or 8p - 40p/
min from a mobile. You can
call and ask them to call you
back.
Visit: www.bristol.gov.uk/
universalcredit
or
www.citizensadvice.org.uk/
benefits/universal-credit

Keep track of your

spending

Make the most

of your money

MoneyKit

There are lots of free tools

available to help you manage
your money. Visit:
www.moneyadviceservice.org.uk
For 1:1 advice on budgeting
book a free session with
Pennywise (if youre aged
over 25) on 0117 970 4548
Cashpoint (under 25s)
0117 317 8800
Or talk to your job coach who
can refer you for free personal
budgeting support.

Get some advice

These are the larger advice
services in Bristol:
Avon and Bristol Law
Centre 0117 924 8662
Bristol Citizens Advice
0344 411 1444
North Bristol Advice
Centre 0117 951 5751
St Pauls Advice Centre
0117 955 2981
South Bristol Advice
Service 0117 985 1122
Talking Money
0117 954 3990

Keep up to date
If you are a housing association
tenant your landlord may also
be able to help.
Find more advice services at
www.acfa.org.uk or pop into
your local Bristol City Council
Citizen Service Point to see if
they can help.

To stay up to date on benefit

changes, including
information on benefits for
disabled people, older people
and full time carers, Like our
Facebook page.

DontMissOutBristol

Get money off your

council tax

Money in an
emergency

Bristol City Council funds a

Council Tax Reduction scheme
for households on the lowest
incomes.
To see if you qualify visit:
www.bristol.gov.uk/ctr

If youre struggling to pay for

essentials such as food, gas,
electricity or basic household
goods, you may be able to get
short term help from the local
crisis and prevention fund.
Email: lcpf@bristol.gov.uk
Call: 0117 922 4500
Monday to Friday 8am to 12noon.

www.bristol.gov.uk/lcpf