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Review 14.1
Review 14.1
Review 14.1
plays as part of the overall organizational strategy to establish and maintain global
leadership. The strategic role that operations management plays in successful
organizational performance can be seen clearly, as more organizations move toward
managing their operations from a value chain perspective.
Section Outline
I.
The Importance of Operations Management
II.
How Do Service and Manufacturing Firms Differ?
A. How do we improve productivity?
B. What strategic role does operations management play?