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Department of Skills Development

Ministry of Human Resources


Level 7&8, Block D4, Complex D
Federal Government Administrative Centre
62530 Putrajaya, Malaysia

OCCUPATIONAL STRUCTURE

Food Processing
Industry

Tel.: 603-8886 5000


Faks: 603-8889 2423/2430
Email: jpk@mohr.gov.my
Website: http://www.dsd.gov.my

MySkills

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Occupational Structure Food


Processing Industry

Department of Skills Development


Ministry of Human Resources, Malaysia
i

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First Printing, 2009


Copyright Department of Skills Development
Ministry of Human Resources, Malaysia 2008
All rights reserved. No part of this publication may be reproduced or
transmitted in any form or by any means, electronic or mechanical
including photocopy, recording or any information storage and
retrieval system, without permission in writing from
Department of Skills Development
Ministry of Human Resources Malaysia
Published in Malaysia by
Department of Skills Development
Ministry of Human Resources Malaysia
Aras 7-8, Blok D4, Kompleks D,
Pusat Pentadbiran Kerajaan Persekutuan
62530 Putrajaya, Malaysia
http://www.dsd.gov.my
Printed by
PERCETAKAN NASIONAL MALAYSIA BERHAD
KUALA LUMPUR, 2009
www.printnasional.com.my
email: cservice@printnasional.com.my
Tel.: 03-92366895 Fax: 03-92224773

Perpustakaan Negara Malaysia

Cataloguing-in-Publication Data

Occupational structure for food processing industry


Bibliography: p. 7
ISBN 978-967-5236-43-3
1. Food industry and trade--Employees--Research--Malaysia. 2. Agricultural processing
industry wokers--Employess--Research--Malaysia.
338.190720595

ii

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TABLE OF CONTENT
No.

Title

Page

Concept and Structure of Malaysian Skill Certification


System

Overview - food processing industry

Conclusion

Reference and source

Executive summary for sub-sectors in food processing


industry

Executive summary of total job titles

11

Food processing industry sub-sector panels for the


development of occupational analysis

14

Summary of Job Title of Food Processing Industry


Subsector (**Critical and non-critical)

16

Chart of sub-sectors and job areas for food processing


industries

43

10

Occupational definition
Quality control
Research and development
Engineering
Frozen chilled food product process - raw material
preparation

45
51
55
58

Frozen chilled food product process - size reduction


Frozen chilled food product process - weighing

71
82

iii

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Frozen chilled food product process - process treatment

90

Frozen chilled food product process - foaming and


sizing

101

Frozen chilled food product process - packaging


Frozen chilled food product process - storage
Dried food product process - raw material preparation

110
121
127

Dried food product process - process treatment


Dried food product process - weighing
Dried food product process - process treatment II
Dried food product process - packaging
Dried food product process - storage
Emulsified food product process - raw material
preparation

137
146
154
164
175
181

Emulsified food product process - weighing


Emulsified food product process - process treatment

190
198

Emulsified food product process - packaging


Emulsified food product process - storage
Crystallized food product process - raw material
preparation

209
221
227

Crystallized food product process - weighing

238

iv

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Crystallized food product process - process treatment


Crystallized food product process -packaging
Crystallized food product process - storage
Paste food product process - raw material preparation
Paste food product process - size reduction
Paste food product process - weighing
Paste food product process - process treatment
Paste food product process - packaging
Paste food product process - storage
Powdered food product process - raw material
preparation

246
262
274
280
291
303
311
323
334
340

Powdered food product process - process treatment I


Powdered food product process - weighing
Powdered food product process - process treatment II
Powdered food product process - packaging
Powdered food product process - storage
Fermented, salted, pickled food product process - raw
material preparation

351
361
369
378
389
395

Fermented, salted, pickled food product process weighing

405

Fermented, salted, pickled food product process (process treatment)

413

Fermented, salted, pickled food product process packaging

425

Fermented, salted, pickled food product process storage

436

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Canned food process - raw material preparation


Canned food process - weighing
Canned food process - process treatment I
Canned food process - process treatment II
Canned food process - packaging
Canned food process - storage
Extruded food product process - raw material
preparation

442
458
466
481
490
501
507

Extruded food product process - weighing


Extruded food product process - process treatment II
Extruded food product process - packaging
Extruded food product process - storage
Bakery and pastry food product process - raw material
preparation

517
525
536
547
553

Bakery and pastry food product process - weighing


Bakery and pastry food product process - process
treatment II

564
572

Bakery and pastry food product process - packaging


Bakery and pastry food product process - storage
Liquid food product process - raw material preparation

586
598
604

Liquid food product process - size reduction


Liquid food product process - extraction and filtration
Liquid food product process - weighing
Liquid food product process - process treatment
Liquid food product process - packaging
Liquid food product process - storage

614
622
631
639
650
662

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Concept and Structure of Malaysian Skill Certification System

TYPE OF SKILL CERTIFICATION

ATTRIBUTES OF COMPETENCIES

Competent in applying a significant range of fundamental


principles and complex techniques across a wide and
often unpredictable variety of contexts. Very substantial
personal autonomy and often significant responsibility for
the work of others and for the allocation of substantial
resources feature strongly, as do personal accountabilities
for analysis and diagnosis, design, planning, execution
and evaluation.

Knowledge
&
Technology

Managerial
Skills

SKM Level 5 - Management Level


(Diploma/Advance Diploma Technology)

SKM Level 4 - Supervisory Level


(Diploma/Diploma Technology)

Core
Abilities

Competent in performing a board range of complex


technical or professional work activities performed in a wide
variety of contexts and with a substantial degree of personal
responsibility and autonomy. Responsibility for the work of
others and allocation of resources is often present.

Supervisory
Skills

SKM Level 3 - Supervisory Level


(Malaysian Skill Certificate)
Competent in performing a broad range of varied work
activities, performed in a variety of context, most of which
are complex and non-routine. There is considerable
responsibility and autonomy and control or guidance of
others is often required.

Skills
&
Job Ability
Development

SKM Level 2 - Operation and Production Level


(Malaysian Skill Certificate)

SKM Level 1 - Operation and Production Level


(Malaysian Skill Certificate)
Competent in performing a range of varied work activities,
most of which are routine and predictable.

Operation
Skills

Competent in performing a significant range of varied


work activities, performed in a variety of context. Some
of the activities are non-routine and required individual
responsibility and autonomy.

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FOOD PROCESSING INDUSTRY


OVERVIEW
Food processing is the set of methods and techniques used to transform raw
ingredients into food for consumption by humans or animals. The food processing
industry utilizes these processes.
The food processing industry forms an important linkage to the agriculture
sector. The growth in the primary food production, together with an expansion
of the food processing industry, will lead to greater synergy, in terms of valueadded creation, product diversification and market expansion. During the period
of the second Industrial Master Plan (IMP2), 1996-2005, the contribution of
the industry, including beverages and tobacco, to the manufacturing output
increased from 6.1 % in 1996 to 9.9 % in 2005. Table 1 shows the profile of
food processing industry in Malaysia in 2003.
TABLE 1 : FOOD PROCESSING INDUSTRY PROFILE
Food Segment

Entity No.

Gross Output
(RM million)

Value Added
(RM million)

Human Resource

Total

2,335

16,793.9

4,405.6

80,493

Manufacturing of ground/milled
products, starch and starch-based
products.

303

2,565.9

469.3

7,267

Manufacturing of dairy products.

41

2,185.3

563.2

4,109

Manufacturing of cocoa, chocolate


and sugar-based products.

66

1,828.1

408.4

6,451

Manufacturing of biscuit, cookies,


bread, cake and other bakery
products.

762

1,717.7

588.5

20,045

Processing and preservation of fish


and fish-based products.

131

1,447.3

320.7

8,879

Processing and preservation of


poultry and poultry-based products.

12

733.2

144.4

2,491

Production, processing and


preservation of meat and meat-based
products.

42

648.9

109.5

3,569

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Food Segment

Entity No.

Gross Output
(RM million)

Value Added
(RM million)

Human Resource

Manufacturing of spices, curry


powder, and sauce including flavor.

97

637.8

211.2

2,709

Manufacturing of macaroni, noodle


and similar products.

258

574.2

167.6

4,684

Manufacturing of coffee and tea.

129

377.0

116.7

2,607

Canning and preservation of fruits and


vegetables.

54

271

67.6

1,919

Others manufacturing and processing


of product.

40

3,807.5

1,238.5

15,763

Source: Kajian Industri Pengilang Tahunan 2003, Jabatan Perangkaan

The expansion of the food processing activities resulted in increased exports


of processed foods from RM2.8 billion in 1996 to RM7.8 billion in 2005. There
is an increasing number of local food manufacturers which have developed
their brands in the domestic market and are venturing into the export market.
These manufacturers, which include small and medium enterprises (SMEs), have
automated their production processes and undertaken own product development.
During the period of the Third Industrial Master Plan (IMP3), competitiveness
to meet domestic demand and increase exports.
The food processing industry comprises cocoa and cocoa preparations,
prepared cereals and flour preparations, processed seafood, dairy products,
prepared and preserved vegetables and fruits, processed meat, sugar and sugar
confectionery excludes edible oils and fats, including margarine and shortening,
which fall under the oil palm-based industry, animal feed and beverages and
tobacco. Manufacturers in the industry broadly comprise two groups, namely,
larger corporations, including multinational corporations (MNCs), and SMEs. The
larger corporations have their own established brands, possess greater financial
resources and apply modern technology, including own-in house research and
development (R&D) facilities.
Based on the findings of the Annual Survey of Manufacturing Industries,
2003 by the Department of Statistics, there were more than 2,000 establishments
involved in the food processing industry. SMEs comprised more than 80% of
the total number of establishments. The largest segment was cereal and flourbased, which produced grain mill products, bakery, and noodles and similar
products. In addition, there were 1,815 food processing projects supported by
the Department of Agriculture, involving about 6,000 rural dwellers. They were
mainly small busineses, producing products such as traditional snacks and
chips, sauces, bakery products, and coconut-based and fish-based products.
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The food industry has also diversified into the production of convenience
foods, including ethnic foods (such as frozen roti paratha and pau) and readyto-cook-saucews, due to changing lifestyles and consumer preference. These
products are exported to countries and regions, such as the USA, Australia, Japan,
Republic of Korea, the European Union (EU), West Asia and the Association of
Southeast Asian Nations (ASEAN). In line with the global expansion of functional
foods, local manufacturers offer a wide range of healthier choices, along with
their regular products. These include vitamin or mineral fortified products,
probiotic products, fish and chicken essences, sea cucumber-based products,
high fibre fruit drinks, chitosan, aloe vera drinks and products using traditional
herbs, such as eurycoma longifolia (tongkat ali, coffee and morinda citrifolia
(mengkudu) juice, as well as wheat grass, probiotic products and ganoderma
products.
Production of food ingredients covers spice products, specialty sauces,
seasonings, flavours and food additives. Spices and herbs are significant
ingredients in the production of sauces and seasonings. Production is undertaken
by SMEs, local companies and MNCs. The food industry is generally less
vulnerable to economic changes in the world. It has been estimated that the
present global retail sales in food product worth US$3.5 trillion and expected
to grow at an annual rate of 4.8 % to US$6.4 trillion in 2020. The main factors
driving demand include:
-

Changes in disposable incomes, lifestyles and demographics, and


increased health consciousness, which influence the demand for
convenience, health and functional foods;

Changes in consumer demand, which compel food manufacturers to


meet specific requirements and preferences at the regional and domestic
levels; and

In addition, global trade liberalisation, through multilateral and regional


trade agreements, will expand market access and world trade in food
products.

These trends will also create opportunities for investments in market expansion
and product development.
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Biotechnology and nanotechnology are emerging technologies in the developed


countries:
-

Biotechnology is closely related to food processing, using microorganisms and enzymes. Modern bio-processing provides opportunities
in agro-industrial development to convert raw materials into valueadded products. These processes are environment-friendly and cost
effective;

Nanotechnology offers vast opportunities, especially in food ingredients.


A number of nano-food products are already available in the market.
Major food companies and nanotechnology start-up companies are
conducting research on the use of nanotechnology to engineer, process,
pack and deliver food. More than 100 applications of nanotechnology in
the food-based industry are in various stages of development; and

The emerging of biotechnology and nanotechnology provides further


potential to create living organisms which were non-existent previously.
This has been viewed as an advancement in the further development
of the food-based industry.

The food processing industry will be expanded and diversified towards


making Malaysia a regional food production and distribution hub, with particular
emphasis on halal products, under the Third Industrial Master Plan (IMP3). It
is the governments objective to make Malaysia the global halal hub for the
production and trade in halal goods and services. It is envisaged that by 2008
Malaysia will be the centre for the production and distribution of halal products
and service, the reference on the halal standard and research and development
(R&D) base for halal matters.
With a majority Muslim population, Malaysia has a ready domestic market for
halal food. Recognized as a modern Muslim nation, Malaysia is well positioned
to be an international halal food hub in the branding, processing and marketing
of halal foods to Muslim populations. Moreover, as early as 2004, Malaysia
has worked out its own halal standard (MS 1500:2004), which meets both the
requirements of the Muslim community and international health and safety
standards. Hence, Malaysia views its certification standard as strength over
other competing countries and hopes it could be recognized as the benchmark
for the global standard. To strenghten all the standards and procedures, the
development of the halal industry has been written into the Ninth Malaysia Plan
(2006-2010).
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CONCLUSION
The food processing industry will continue to be one of the major contributors of
export earnings and employment in the IMP3, 2006- 2020. Through improvement
in technologies, R&D and intensive market promotion, the industry is expected
to expand further into specialized high value added products for niche market.
There is also vast potential for the development of domestic food production
to ensure that Malaysia will be almost fully self-sufficient in food production
by 2020. To transform Malaysia into a production and distribution hub of halal
food products and to upgrade the necessary infrastructure to attract more
traders and investors. The halal food processing industry will progressed by
upgrading the quality of human capital especially in Halal, HACCP and GMP
issues and also establishing Malaysian own processed food brand besides to
facilitate the supply of highly skilled workforce.

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REFERENCE AND SOURCE


Food Processing Technology: Principles and Practice, Second Edition
(Woodhead Publishing in Food Science and Technology) by P J Fellows
Elsevier Applied Science, Boca Raton New York.
Introduction to Food Engineering, Third Edition (Food Science and Technology
International Series) (Food Science and Technology) by R. Paul Singh (Author),
Dennis R. Heldman (Author) New York, Academic Press.
New Food Product Development: From Concept to Marketplace, Second Edition
by Gordon W. Fuller (Author) North American, IFT, Boca Raton.
Miller, Ann R., Trieman, Donald J., Cain, Pamela S. and Patricia A. Roos
(eds.). 1980 WORK, JOBS, AND OCCUPATIONS: A CRITICAL REVIEW OF
THE DICTIONARY OF OCCUPATIONAL TITLES (Final report to the U.S. Dept.
of Labor from the Committee on Occupational Classification and Analysis).
Washington, DC: National Academy Press.
Malaysia Standard Classification of Occupation (MASCO)
Dictionary of Occupation (DOC)
Company profile/Industries & Government
Industrial Master Plan 3 (IMP3 & IMP2), Ministry of International Trade and Industry
Malaysian Industrial Development Authority
Rancangan Malaysia Ke-9
Internet Website:
National occupational classification 2006. Human resources and skills development
Canada. http://www23.hrdc drhc.gc.ca/2001 /e/ generic/ welcome.shtml#about
National Academy of Sciences, Committee on Occupational Classification and
Analysis. DICTIONARY OF OCCUPATIONAL TITLES. Washington, DC: U.S.
http://www.occupationalinfo.org/dot_f5.html
Interprovincial Standards Red Seal Program, Canada. http://www.red-seal.ca/
Site/trades/analist_e.htm
Inter-American Research and Documentation Centre on Vocational Training.
US. http://www.ilo.org/public/english/region/ampro/ cinterfor/temas/complab/
xxxx/7.htm
7

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U.S Department of labor. Bureau of labor Statistics. Occupational Outlook


Handbook. http://www.bls.gov/oco/
Australian Government, Department of Education, Science and Training.
http://jobguide.dest.gov.au/
Job descriptions & job details. Jobs In Processing Of Food, Tobacco And
Related Products .http://www.job-descriptions.org/
Bulletin / Reports

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EXECUTIVE SUMMARY FOR SUBSECTORS IN FOOD PROCESSING


INDUSTRY
Level

SUBSECTOR/LEVEL
1

Chilled and Frozen Food


Products Process

NL
Non-Critical

L1

L2

L3

21

Dry Food Products Process

L5

Total

37
Critical

L4

Non-Critical

14

28
Critical
3

Liquid Food Products Process

Non-Critical

15

1
31

Critical
4

Emulsion Food Products


Process

Non-Critical

13

1
25

Critical
5

Crystalization Food Products


Process

Non-Critical

19

1
31

Critical
6

Paste Food Products Process

Non-Critical

20

1
34

Critical
7

Powder Food Products


Process

Non-Critical

14

1
28

Critical
8

Fermented, Salted and Pickle


Food Products Process

Non-Critical

14

5
26

Critical

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Level

SUBSECTOR/LEVEL
9

Canned Food Products


Process

NL
Non-Critical

L1

L2

L3

18

L5

Total

32
Critical

10 Extruded Food Products


Process

L4

Non-Critical

15

1
29

Critical
11 Bakery and Pastry Food
Products Process

Non-Critical

14

1
25

Critical
12 QC

Non-Critical

1
5

Critical
13 R&D

Non-Critical

1
3

Critical
14 Engineering

Non-Critical

1
2

Critical
Non-Critical

307

Critical
Total

178

29
64

66

14

14

336

10

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EXECUTIVE SUMMARY OF TOTAL JOB TITLES


EXECUTIVE SUMMARY FOR CRITICAL AND NON-CRITICAL JOB TITLES
1. Chilled & Frozen, Canned, Fermented, salted & Pickled Food Products
Process are the most significant and most critical sub-sectors in food
processing industry since it involves major raw materials from meat
and meat products, poultry and poultry products and seafood and etc.
These raw materials mostly involved in Halal issues during preparation
and processing of final product. Fermented, Salted & Pickled Food
Products Process sub-sector involve the issues and problems in new
bioprocessing and biotechnology products such as GMO and nanoenzyme
which require some skill developments as below:

Skills and expertise especially in implementing and auditing the


HALAL concept (including processing) and procedures in food
industry and services.
Skills and expertise in implementing and auditing the HACCP,
GMP and Food Hygiene concept and procedures in food industry
and services.
Certified slaughterer especially in abattoir industry and slaughter
house for halal critical point procedure.
Expertise in food biotechnology and food nanotechnology to cater
the issues and problems in new bio processing and biotechnology
products such as GMO and nano-enzyme and etc.

Therefore, it is recommended that the development of NOSS for level 2-5


for Chilled & Frozen and Canned Food Product Processes Sub-Sectors
from raw material preparation process untill Storage will be given priority
as below:

Level
Level
Level
Level
Level
Level
Level
Level

5
5
4
4
3
3
2
2

:
:
:
:
:
:
:
:

Quality Control Manager


Production Manager
Quality Control Executive
Production Executive
Senior Quality Control Supervisor
Production Supervisor
Quality Control Supervisor
Production Line Leader

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The existing NOSS:


1. There is no existing NOSS related to any Food Processing Industry or
Food Products Industry which are developed by Department of Skills
Development. However the future development of NOSS for Food
Processing Industry need to be developed according to current Food
Processing Industry job profile which highlighted the critical areas.
2. New prospect which need development of NOSS for level 4-5 in food
biotechnology and food nanotechnology areas especially in Fermented,
Salted & Pickled Food Products Process subsector (raw material
preparation and process treatment) as below:

Level
Level
Level
Level

5
5
4
4

:
:
:
:

Quality Control Manager


Production Manager
Quality Control Executive
Production Executive

3. Development Methodology
The development methodology used consist of three methods
1.
Literature search
2.
Idea brainstorming (3 times),
3.
Commitee Meeting/Short Briefing/Discussion (6 Sessions)
4.
Data/Information collecting from food industry
5.
External party review/comment
6.
Draft preparation and presentation
The details of project activities are as follows:

1.

Method
Date
Literature Review & 16th July -11st
Information search: August 2007
- Food Industry
Category
- Food Processing
Category
- Occupational
definition
- Job Title & related
info-iterature
Search

Place

Remarks
With reference to MASCO,
Dictionary of Occupation (DOC)
Company profile/Industries &
Government
Industrial Master Plan 3 (IMP3 &
IMP2), Ministry of International
Trade and Industry,
Malaysian Industrial
Development Authority,
Rancangan Malaysia Ke-9

12

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2.

Idea generation/
Brainstorming
Session
(3 Sessions)

21st July, 04th and Meeting


18th August 2007 Room,
Bangunan
Wawasan,
UKM bangi

- Food Industry Category


- Food Processing Category
- Occupational definition
- OD Job Titles & related
information

3.

Commitee Meeting/
Short Briefing/
Discussion
(6 Sessions)

21st, 28th July,


11st, 25th August,
01st, 08th Sept
2007

Progress discussion about:


- Food Industry Category
- Food Processing Category
- Occupational definition
- OD Job Titles & related
information
- Job Definitions Analysis

4.

Data/Information
22nd JulyFood Industry Data collections was made
collecting from food 26th August 2007
via interviews, phone
industry
conversations, factory visit and
e-mail

5.

External party
review or comment

19thAugust 02nd Sept 2007

6.

Draft preparation

05 August09th Sept 2007

7.

Draft Presentation

17th Sept 2007

Meeting
Room,
Bangunan
Wawasan,
UKM bangi

Feedback and comment from


external party via phone
conversation
- Peparation of OA job titles
and job definitions analysis
documents
- Grammar validation and proof
reading

th

Ministry
of Human
Resource,
Putrajaya

Presentation of Job Title and


Occupational definition for Food
Processing Industry Sector

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FOOD PROCESSING INDUSTRY SUB-SECTOR PANELS


FOR THE DEVELOPMENT OF OCCUPATIONAL
ANALYSIS

1.

HISHAM ARSHAD- MANAGING DIRECTOR JHZ


TECHNOLOGIES SDN. BHD.

2.

MOHD NOOR ABU BAKARTECHNOLOGIES SDN. BHD.

3.

PROF. DR CHE HASSAN CHE HARON- FACULTY OF


ENGINEERING UKM

4.

NIK LUKMAN NIK YUSOFF- PRINCIPAL CONSULTANT,


TEMAN CONSULTANT. (CONSULTANT OF FOOD
PROCESSING TECHNOLOGY)

5.

DR. MAARUF ABD. GHANI- FOOD PROCESSING


TECHNOLOGY, FACULTY OF SCIENCE & TECHNOLOGY,
UKM

6.

AMERUDIN GHAZALI- OPERATION MANAGER, ALIFF


FOOD INDUSTRI SDN. BHD.

7.

SYED ASDI TUAN NGAH- GENERAL MANAGER, IWANI


FOOD SDN. BHD.

8.

NOR ILUNI HAYATI BT. MOHD NOR AZMAN- QUALITY


CONTROL EXECUTIVE, FUJIYA PASTRY SDN. BHD.

DIRECTOR

JHZ

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9.

EN. MOHD FAZLI ABD KADIR- CHOCOLATE


SUPERVISOR KL - KEPONG COCOA PRODUCT SDN.
BHD.

10. A Z A R U D I N O T H M A N - S E N I O R M A N A G E R
ORGANIZATIONAL CAPABILITY HUMAN RESOURCE
PERMANIS SDN. BHD.
11. AHMAD SYUBANI BIN ZIN- ASSISTANT MANAGER
LAKSAMANA USAHA NOODLE PRODUCT SDN.
BHD.
12. MOHD JAFRI HJ. MAJROL- ISO CONSULTANT, TOTAL
ORGANISATION MANAGEMENT CONSULTING SDN.
BHD.

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Summary of Job Title of Food Processing Industry Subsector (**Critical


and non-critical)
A.

CHILLED AND FROZEN FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

THAWING

SHIFTING

CLEANING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

SORTING
OPERATOR

THAWING
OPERATOR

SHIFTING
OPERATOR

CLEANING
OPERATOR

GRADING

PEELING

GRADING
OPERATOR

PEELING
OPERATOR

**CRITICAL

2.0

SIZE REDUCTION
SIZE REDUCTION
CUTTING

SLICING

MINCING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

CUTTING
OPERATOR

SLICING
OPERATOR

MINCING
OPERATOR

CHOPPING

CHOPPING
OPERATOR

**CRITICAL

3.0

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

WEIGHING OPERATOR

**CRITICAL

16

JD129960 teks 1.indd 16

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4.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

COATING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

MIXING
OPERATOR

BLENDING
OPERATOR

COATING
OPERATOR

BREADING

BREADING
OPERATOR

**CRITICAL

5.0

FORMING AND SIZING


FORMING AND SIZING
FORMING
SIZING
PRODUCTION MANAGER**
PRODUCTION EXECUTIVE**
PRODUCTION SUPERVISOR**
PRODUCTION LINE LEADER**
FORMING OPERATOR
SIZING OPERATOR

L5
L4
L3
L2
L1
**CRITICAL

6.0

PACKAGING
PACKAGING
FILLING

CAPPING/SEALING

LABELING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2
L1

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

CAPPING/SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

**CRITICAL

17

JD129960 teks 1.indd 17

3/11/10 9:03:52 AM

7.0

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

STORE KEEPER

L2

NIL

L1

NIL

**CRITICAL

18

JD129960 teks 1.indd 18

3/11/10 9:03:52 AM

B.

DRIED FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

SHIFTING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING OPERATOR

SHIFTING OPERATOR

GRADING

GRADING OPERATOR

PROCESS TREATMENT I
PROCESS TREATMENT I
FRYING

DRYING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

3.0

FRYING OPERATOR

DRYING OPERATOR

ROASTING

ROASTING OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

19

JD129960 teks 1.indd 19

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4.0

PROCESS TREATMENT II
PROCESS TREATMENT II
MIXING

BLENDING

COATING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

5.0

MIXING OPERATOR

BLENDING OPERATOR

COATING OPERATOR

PACKAGING
PACKAGING
FILLING

SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

6.0

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

20

JD129960 teks 1.indd 20

3/11/10 9:03:52 AM

C.

LIQUID FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION

SORTING
L5
L4
L3
L2
L1

2.0

SORTING OPERATOR

SIZE REDUCTION
SIZE REDUCTION
GRINDING
PRODUCTION MANAGER
PRODUCTION EXECUTIVE
PRODUCTION SUPERVISOR
PRODUCTION LINE LEADER
GRINDING OPERATOR

L5
L4
L3
L2
L1

3.0

L5
L4
L3
L2
L1

4.0

L5
L4
L3
L2
L1

RAW MATERIAL PREPARATION


FILTERING
GRADING
PRODUCTION MANAGER
PRODUCTION EXECUTIVE
PRODUCTION SUPERVISOR
PRODUCTION LINE LEADER
FILTERING OPERATOR
GRADING OPERATOR

EXTRACTION AND FILTRATION


EXTRACTION AND FILTRATION
EXTRACTION
FILTRATION
PRODUCTION MANAGER
PRODUCTION EXECUTIVE
PRODUCTION SUPERVISOR
PRODUCTION LINE LEADER
EXTRACTION OPERATOR
FILTRATION OPERATOR

WEIGHING
WEIGHING
PRODUCTION MANAGER
PRODUCTION EXECUTIVE
PRODUCTION SUPERVISOR
PRODUCTION LINE LEADER
WEIGHING OPERATOR

21

JD129960 teks 1.indd 21

3/11/10 9:03:52 AM

5.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

PASTEURIZATION

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

6.0

MIXING
OPERATOR

BLENDING
OPERATOR

PASTEURIZATION
OPERATOR

EVAPORATION

EVAPORATION
OPERATOR

PACKAGING
PACKAGING
FILLING

CAPPING

SEALING/SEAMING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

7.0

FILLING LINE LEADER


FILLING
OPERATOR

CAPPING
OPERATOR

CARTONING

PACKING LINE LEADER

SEALING/SEAMING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

22

JD129960 teks 1.indd 22

3/11/10 9:03:52 AM

D.

EMULSIFIED FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING OPERATOR

CLEANING OPERATOR

GRADING

GRADING OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

3.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

HOMOGENIZATION

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

MIXING
OPERATOR

BLENDING
OPERATOR

HOMOGENIZATION
OPERATOR

EMULSIFICATION

EMULSIFICATION
OPERATOR

23

JD129960 teks 1.indd 23

3/11/10 9:03:52 AM

4.0

PACKAGING
PACKAGING
FILLING

CAPPING

SEALING/SEAMING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

5.0

FILLING LINE LEADER


FILLING
OPERATOR

CAPPING
OPERATOR

CARTONING

PACKING LINE LEADER

SEALING/SEAMING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

24

JD129960 teks 1.indd 24

3/11/10 9:03:52 AM

E.

CRYSTALIZE FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

GRADING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING
OPERATOR

CLEANING
OPERATOR

GRADING
OPERATOR

ROASTING

ROASTING
OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

25

JD129960 teks 1.indd 25

3/11/10 9:03:52 AM

26

JD129960 teks 1.indd 26

3/11/10 9:03:52 AM

L1

BLENDING
OPERATOR

MIXING
OPERATOR

REFINING
OPERATOR

GRINDING
OPERATOR

CONCHING
OPERATOR

TEMPERING
OPERATOR

PRODUCTION LINE LEADER

L2

TEMPERING

PRODUCTION SUPERVISOR

CONCHING

L3

GRINDING

PRODUCTION EXECUTIVE

REFINING

L4

MIXING

PROCESS TREATMENT

PRODUCTION MANAGER

BLENDING

PROCESS TREATMENT

L5

3.0

EVAPORATING
OPERATOR

EVAPORATING

CONCENTRATING
OPERATOR

CONCENTRATING

DISTILLING
OPERATOR

DISTILLING

4.0

PACKAGING
PACKAGING
FILLING

CAPPING

SEALING/
SEAMING

LABELLING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

5.0

FILLING LINE LEADER


FILLING
OPERATOR

CAPPING
OPERATOR

CARTONING

PACKING LINE LEADER


SEALING/
SEAMING
OPERATOR

LABELLING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

27

JD129960 teks 1.indd 27

3/11/10 9:03:52 AM

F.

PASTE FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

GRADING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING
OPERATOR

CLEANING
OPERATOR

GRADING
OPERATOR

PEELING

PEELING
OPERATOR

SIZE REDUCTION
SIZE REDUCTION
CUTTING

SLICING

MINCING

CHOPPING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

3.0

CUTTING
OPERATOR

SLICING
OPERATOR

MINCING
OPERATOR

CHOPPING
OPERATOR

GRINDING

GRINDING
OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

28

JD129960 teks 1.indd 28

3/11/10 9:03:52 AM

4.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

ROASTING

FRYING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

5.0

MIXING
OPERATOR

BLENDING
OPERATOR

ROASTING
OPERATOR

FRYING
OPERATOR

PASTEURIZATION

PASTEURIZATION
OPERATOR

PACKAGING
PACKAGING
FILLING

CAPPING/SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

6.0

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

CAPPING/SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

29

JD129960 teks 1.indd 29

3/11/10 9:03:52 AM

G.

POWDER FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

SHIFTING

CLEANING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING
OPERATOR

SHIFTING
OPERATOR

CLEANING
OPERATOR

GRADING

GRADING
OPERATOR

PROCESS TREATMENT I
PROCESS TREATMENT I
DRYING

GRINDING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

BLENDING SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

3.0

DRYING OPERATOR

GRINDING OPERATOR

SHIFTING

SHIFTING OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

30

JD129960 teks 1.indd 30

3/11/10 9:03:52 AM

4.0

PROCESS TREATMENT II
PROCESS TREATMENT II
MIXING

BLENDING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

5.0

MIXING OPERATOR

BLENDING OPERATOR

PACKAGING
PACKAGING
FILLING

SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

6.0

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

31

JD129960 teks 1.indd 31

3/11/10 9:03:52 AM

H.

FERMENTED, SALTED AND PICKLED FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

GRADING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

SORTING OPERATOR

CLEANING OPERATOR

GRADING OPERATOR

**CRITICAL

2.0

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

3.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

FERMENTING

SALTING

PICKLING

SALTING
OPERATOR

PICKLING
OPERATOR

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

MIXING
OPERATOR

BLENDING
OPERATOR

FERMENTATION
OPERATOR

**CRITICAL

32

JD129960 teks 1.indd 32

3/11/10 9:03:52 AM

4.0

PACKAGING
PACKAGING
FILLING

CAPPING/SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

5.0

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

CAPPING/SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

33

JD129960 teks 1.indd 33

3/11/10 9:03:52 AM

34

JD129960 teks 1.indd 34

3/11/10 9:03:52 AM

**CRITICAL

SORTING
OPERATOR

CLEANING
OPERATOR

GRADING
OPERATOR

CUTTING
OPERATOR

SLICING
OPERATOR

MINCING
OPERATOR

PRODUCTION LINE LEADER**

L2

L1

PRODUCTION SUPERVISOR**

MINCING

L3

SLICING

PRODUCTION EXECUTIVE**

CUTTING

L4

GRADING

PRODUCTION MANAGER**

CLEANING

L5

SORTING

RAW MATERIAL PREPARATION

1.0
RAW MATERIAL PREPARATION

CANNED FOOD PRODUCTS PROCESS

I.

CHOPPING
OPERATOR

CHOPPING

BLANCHING
OPERATOR

BLANCHING

2.0

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

WEIGHING OPERATOR

**CRITICAL

3.0

PROCESS TREATMENT I
PROCESS TREATMENT I
MIXING

BLENDING

COOKING

FILLING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2
L1

COOKING LINE LEADER**


MIXING
OPERATOR

BLENDING
OPERATOR

SEAMING/CAPPING

FILLING LINE LEADER**

COOKING
OPERATOR

FILLING
OPERATOR

SEAMING/CAPPING
OPERATOR

**CRITICAL

4.0

PROCESS TREATMENT II
PROCESS TREATMENT II
STERILIZATION

COOLING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PRODUCTION LINE LEADER**

L1

STERILIZING OPERATOR

COOLING OPERATOR

**CRITICAL

35

JD129960 teks 1.indd 35

3/11/10 9:03:52 AM

5.0

PACKAGING
PACKAGING
LABELING

CARTONING

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

PRODUCTION SUPERVISOR**

L2

PACKING LINE LEADER

L1

LABELING OPERATOR

CARTONING OPERATOR

**CRITICAL

6.0

STORAGE
STORAGE
AMBIENT TEMPERATURE

L5

PRODUCTION MANAGER**

L4

PRODUCTION EXECUTIVE**

L3

STORE KEEPER

L2

NIL

L1

NIL

**CRITICAL

36

JD129960 teks 1.indd 36

3/11/10 9:03:52 AM

J.

EXTRUDED FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

GRADING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING OPERATOR

CLEANING OPERATOR

GRADING OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

3.0

PROCESS TREATMENT
PROCESS TREATMENT
MIXING

BLENDING

EXTRUSION

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

MIXING
OPERATOR

BLENDING
OPERATOR

EXTRUSION
OPERATOR

COATING

COATING
OPERATOR

37

JD129960 teks 1.indd 37

3/11/10 9:03:52 AM

4.0

PACKAGING
PACKAGING
FILLING

CAPPING/SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2
L1

5.0

FILLING LINE LEADER


FILLING
OPERATOR

CARTONING

PACKING LINE LEADER

CAPPING/SEALING
OPERATOR

LABELING
OPERATOR

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

38

JD129960 teks 1.indd 38

3/11/10 9:03:52 AM

K.

BAKERY AND PASTRY FOOD PRODUCTS PROCESS

1.0

RAW MATERIAL PREPARATION


RAW MATERIAL PREPARATION
SORTING

CLEANING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

2.0

SORTING OPERATOR

CLEANING OPERATOR

GRADING

GRADING OPERATOR

WEIGHING
WEIGHING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PRODUCTION LINE LEADER

L1

WEIGHING OPERATOR

39

JD129960 teks 1.indd 39

3/11/10 9:03:52 AM

40

JD129960 teks 1.indd 40

3/11/10 9:03:53 AM

MIXING/KNEADING
OPERATOR

MOULDING
OPERATOR

FERMENTING
OPERATOR

PROOFING/RESTING
OPERATOR

PRODUCTION LINE LEADER

L2

L1

PRODUCTION SUPERVISOR

L3

PROOFING/RESTING

PRODUCTION EXECUTIVE

FERMENTING

L4

MOULDING

PROCESS TREATMENT

PRODUCTION MANAGER

MIXING/KNEADING

PROCESS TREATMENT

L5

3.0

BAKING
OPERATOR

BAKING

COOLING
OPERATOR

COOLING

4.0

PACKAGING
PACKAGING
SLICING

FILLING

SEALING

LABELING

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

PRODUCTION SUPERVISOR

L2

PACKING LINE LEADER

L1

5.0

SLICING
OPERATOR

FILLING
OPERATOR

SEALING
OPERATOR

LABELING
OPERATOR

CARTONING

CARTONING
OPERATOR

STORAGE
STORAGE
AMBIENT TEMPERATURE

CHILLING TEMPERATURE

L5

PRODUCTION MANAGER

L4

PRODUCTION EXECUTIVE

L3

STORE KEEPER

L2

NIL

L1

NIL

41

JD129960 teks 1.indd 41

3/11/10 9:03:53 AM

L.

RESEARCH AND DEVELOPMENT IN FOOD PRODUCTS PROCESS

1.0

PRODUCT PROCESS
PRODUCT PROCESS

L5

RESEARCH AND DEVELOPMENT MANAGER

L4

RESEARCH AND DEVELOPMENT EXECUTIVE

L3

RESEARCH AND DEVELOPMENT ASSISTANT

L2

NIL

L1

NIL

M.

QUALITY CONTROL IN FOOD PRODUCTS PROCESS

1.0

PRODUCT PROCESS
PRODUCT PROCESS

L5

QUALITY CONTROL MANAGER**

L4

QUALITY CONTROL EXECUTIVE**

L3

SENIOR QUALITY CONTROL SUPERVISOR**

L2

QUALITY CONTROL SUPERVISOR**

L1

QUALITY CONTROL ASSISTANTS

**CRITICAL

N.

ENGINEERING IN FOOD PRODUCTS PROCESS

1.0

PRODUCT PROCESS
PRODUCT PROCESS

L5

ENGINEER

L4

TECHNICIAN

L3

NIL

L2

NIL

L1

NIL

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CHART OF SUB-SECTORS AND JOB AREAS FOR FOOD PROCESSING INDUSTRIES

FROZEN &
CHILLED FOOD
PRODUCTS

DRIED FOOD
PRODUCTS

LIQUID FOOD
PRODUCTS

EMULSIFIED
FOOD
PRODUCTS

CRYSTALIZED
FOOD
PRODUCTS
Q.C
PASTE FOOD
PRODUCTS

FOOD
PROCESSING
INDUSTRY
R&D

ENGINEERING

POWDERED
FOOD
PRODUCTS

FERMENTED,
SALTED &
PICKLED FOOD
PRODUCTS

CANNED FOOD
PRODUCTS

EXTRUDED
FOOD
PRODUCTS

BAKERY &
PASTRY FOOD
PRODUCTS

OTHERS

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OCCUPATIONAL DEFINITION

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QUALITY CONTROL

LEVEL 1
QUALITY CONTROL ASSISTANT
LEVEL 2
QUALITY CONTROL SUPERVISOR
LEVEL 3
SENIOR QUALITY CONTROL SUPERVISOR
LEVEL 4
QUALITY CONTROL EXECUTIVE
LEVEL 5
QUALITY CONTROL MANAGER

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Level 1

ccupational definition for QUALITY CONTROL ASSISTANT

A Quality Control Assistant assists in implementing and co-coordinating, through


subordinate, all activities of food production.
The person shall:
1.

Inspection of items to specification.

2.

Updating of test records.

3.

Working to agreed procedures.

4.

Liaising with senior staff when possible problems arise.

5.

Perform any other tasks as and when instructed by the management.

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Level 2

ccupational definition for QUALITY CONTROL SUPERVISOR

A Quality Control Supervisor assists in implementing and co-coordinating,


through subordinate, all activities of food production and responsible for the
quality function of the company.
The person shall:
1.

Inspection, control and supervision according to procedures.

2.

Testing of physical and chemical product quality characteristics.

3.

The quality of work carried out by all personnel in the quality


function.

4.

Ensuring that approved procedures are implemented and maintained


in the quality function and that all staff adheres to these procedures.

5.

To liaise with senior staff on the possible causes of quality related


problems.

6.

To ensure all QC equipments are calibrate and suitable for measuring


use.

7.

Perform any other tasks as and when instructed by the management.

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Level 3

ccupational definition for SENIOR QUALITY CONTROL


SUPERVISOR

A Senior Quality Control Supervisor assists in implementing and co-coordinating,


through subordinate, all activities of food production and responsible for the
quality function of the company.
The person shall:
1.

Inspection, control and supervision according to procedures.

2.

Testing of physical and chemical product quality characteristics.

3.

Assessment and surveillance by performing inspection on incoming


goods.

4.

Raising of correction action requests.

5.

The quality of work carried out by all personnel in the quality function
and that all staff adheres to these procedures.

6.

To liaise with technician and production supervisors on the possible


causes of quality related problems.

7.

Ensuring that corrective actions formulated to prevent recurrence of


defective products are carried out.

8.

Assist in production line quality problem solving.

9.

Ensuring that all documentation relating to the maintenance of quality


is updated and maintained.

10. Perform any other tasks as and when instructed by the management.

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Level 4

ccupational definition for QUALITY CONTROL EXECUTIVE

A Quality Control Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research and
development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

3.

Monitor product realization processes and ensure their effectiveness


and efficiency.

4.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

5.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

6.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

7.

Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.

8.

Perform any other tasks as and when instructed by the management.

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Level 5

ccupational definition for QUALITY CONTROL MANAGER

A Quality Control Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Present food production and other services records and reports.

10. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
11. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
12. Perform any other tasks as and when assigned by the Board of
Directors.
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RESEARCH AND DEVELOPMENT

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
RESEARCH AND DEVELOPMENT ASSISTANT
LEVEL 4
RESEARCH AND DEVELOPMENT EXECUTIVE
LEVEL 5
RESEARCH AND DEVELOPMENT MANAGER

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Level 3

ccupational definition for RESEARCH AND DEVELOPMENT


ASSISTANT

A Research and Development Assistant assists in implementing and co-coordinating,


through subordinate, all activities of food production and responsible for the
R&D activities of the company.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Assist R&D Executive and R&D Manager in the research of functional


ingredients to implement designated new products.

3.

Testing of physical and chemical product quality characteristics.

4.

Raising of correction action requests.

5.

Ensuring that corrective actions formulated to prevent recurrence of


defective products are carried out.

6.

Assist in quality control and production line quality problem solving.

7.

Perform any other tasks as and when instructed by the management.

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Level 4

ccupational definition for RESEARCH AND DEVELOPMENT


EXECUTIVE

A Research and Development Executive assists in planning, implementing


and co-coordinating, through subordinate, all activities of food production and
services, research and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Assist in the research of functional ingredients to implement designated


new products.

3.

Formulate new products utilizing internal bench top prototypes and


pilot plant trials.

4.

Coordinate and facilitate plant trials and new product start up with,
production/operation and co-packers.

5.

Manage and oversee some department functions (e.g. sensory program,


shelf life testing, label legal claims, product specifications, product/
packaging improvement, nutritional labeling).

6.

Support department efforts focusing on products by providing expertise


in the areas of food technology.

7.

Perform any other tasks as and when instructed by the management.

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Level 5

ccupational definition for RESEARCH AND DEVELOPMENT


MANAGER

A Research and Development Manager plans implements and co-ordinates,


through subordinate, all activities of food production and services, quality
assurance and research and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Research and develop of food products and improve the existing


products.

3.

Establish new formulation in accordance to government regulations.

4.

Coordinate with the others department for the preparing of creative


proposal on the idea of product selling point, targeted market and
product related information.

5.

Determine product specification, suitable raw materials, packaging


materials and method of manufacturing.

6.

Arrange for new product real test run in production and product stability
study test.

7.

Prepare product sample and coordinate with others department for


market survey.

8.

Perform any other tasks as and when instructed by the management.

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ENGINEERING

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
NIL
LEVEL 4
TECHNICIAN
LEVEL 5
ENGINEER

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Level 4

ccupational definition for TECHNICIAN

A Technician assists in implementing and co-coordinating, through subordinate,


all activities of food production of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Repairing and servicing the machines in production department.

3.

Handle machines trouble shooting.

4.

Proactively look at the test process and identify ways to improve it.

5.

Perform any other tasks as and when instructed by the management.

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Level 5

ccupational definition for ENGINEER

An Engineer assists in implementing and co-coordinating, through subordinate,


all activities of food production of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Design, develop, test and evaluate manufacturing process.

3.

Analyze manufacturing process, machine capabilities and capacity


including time and work study.

4.

Prepare Manufacturing Process Instruction.

5.

Update process flowchart.

6.

Plan and monitor process yield and ensure machine utilization and
efficiency.

7.

Ensure preventive maintenance is carried out based on Preventive


Maintenance schedule.

8.

Conduct machine/manufacturing process training for supervisors and


operators.

9.

Maintain and improve manufacturing processes, product quality as well


as equipment performance.

10. Perform any other tasks as and when instructed by the management.

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FROZEN CHILLED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
THAWING OPERATOR
LEVEL 1
SHIFTING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 1
PEELING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the sorting


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for THAWING OPERATOR

A Thawing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the thawing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for SHIFTING OPERATOR

A Shifting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the shifting


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cleaning


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the grading


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for PEELING OPERATOR

A Peeling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the peeling


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.
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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of Directors.

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FROZEN CHILLED FOOD PRODUCT PROCESS


SIZE REDUCTION
LEVEL 1
CUTTING OPERATOR
LEVEL 1
SLICING OPERATOR
LEVEL 1
MINCING OPERATOR
LEVEL 1
CHOPPING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for CUTTING OPERATOR

A Cutting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cutting


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for SLICING OPERATOR

A Slicing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the slicing


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for MINCING OPERATOR

A Mincing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the mincing


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for CHOPPING OPERATOR

A Chopping Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the chopping


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

75

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

76

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

77

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.
78

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

79

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

80

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of Directors.

81

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FROZEN CHILLED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the weighing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

83

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

84

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

85

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.
86

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

87

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
88

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

89

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FROZEN CHILLED FOOD PRODUCT PROCESS


PROCESS TREATMENT
LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
COATING OPERATOR
LEVEL 1
BREADING OPERATOR
LEVEL 1
PASTEURIZATION OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

91

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

92

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Level 1

ccupational definition for COATING OPERATOR

A Coating Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

93

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Level 1

ccupational definition for BREADING OPERATOR

A Breading Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the breading
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

94

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

95

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

96

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall::
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
97

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

98

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
99

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

100

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FROZEN CHILLED FOOD PRODUCT PROCESS


FOAMING AND SIZING

LEVEL 1
FORMING OPERATOR

LEVEL 1
SIZING OPERATOR

LEVEL 2
PRODUCTION LINE LEADER

LEVEL 3
PRODUCTION SUPERVISOR

LEVEL 4
PRODUCTION EXECUTIVE

LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FORMING OPERATOR

A Forming Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the forming
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

102

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Level 1

ccupational definition for SIZING OPERATOR

A Sizing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sizing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

103

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

104

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent
for smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

105

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
106

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

107

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
108

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

109

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FROZEN CHILLED FOOD PRODUCT PROCESS


PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING/SEALING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

110

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

111

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Level 1

ccupational definition for CAPPING/SEALING OPERATOR

A Capping/Sealing Operator perform simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

112

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Level 1

ccupational definition for LABELLING OPERATOR

A Labeling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labeling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

113

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

114

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

116

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

118

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

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FROZEN CHILLED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.
122

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.

123

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8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

124

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
125

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

126

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DRIED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
SHIFTING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

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Level 1

ccupational definition for SHIFTING OPERATOR

A Shifting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the shifting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

129

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the grading


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the


management.

130

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

131

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

132

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

133

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

134

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures
(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.
2. Plan food production and other services policy with other
managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services
to other managers and clients.
9. Plan, promote and execute sales and marketing of products.
135

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

136

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DRIED FOOD PRODUCT PROCESS


PROCESS TREATMENT
LEVEL 1
FRYING OPERATOR
LEVEL 1
DRYING OPERATOR
LEVEL 1
ROASTING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FRYING OPERATOR

A Frying Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

138

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Level 1

ccupational definition for ROASTING OPERATOR

A Roasting Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the roasting


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

139

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1. Implement the company Standard Operating Procedures (SOP).
2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

140

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent
for smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

141

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality


management system and to meet the established requirements,
policies, and objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

142

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

143

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.


144

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

145

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DRIED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the weighing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

147

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

148

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

149

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
150

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

151

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

152

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

153

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DRIED FOOD PRODUCT PROCESS


PROCESS TREATMENT II

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
COATING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

155

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

156

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Level 1

ccupational definition for COATING OPERATOR

A Coating Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

157

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

158

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

159

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

160

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9.

Take action (corrective and preventive) to eliminate the cause of nonconformities in order to prevent recurrence and unintended delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

161

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

162

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9. Plan, promote and execute sales and marketing of products.


10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

163

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DRIED FOOD PRODUCT PROCESS


PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

165

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Level 1

ccupational definition for SEALING OPERATOR

A Sealing Operator perform simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

166

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labeling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

167

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

168

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

169

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

170

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

171

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

172

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

173

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

174

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DRIED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Unload goods and check them against order forms.
3. Catalogue or label items with storage details.
4. Place goods in bins and on racks, or stack bulky items on floors.
5. Complete orders by selecting goods from shelves and checking them
off appropriate lists.
6. Obtain details of the location and quantity of items in stock.
7. Record details of received delivery slips, requisitions and invoices.
8. Advise supervisor on stock and re-ordering levels.
9. Supervise the raw materials and packaging materials stock.
10. Supervise finish good stock and reports to management.
11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. Perform any other tasks as and when assigned by the management.

176

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

177

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

178

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

179

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

180

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EMULSIFIED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION
LEVEL 1
SORTING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 1
CLEANING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 2.indd 181

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

182

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cleaning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

183

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

184

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

185

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
186

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

187

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.

188

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

189

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EMULSIFIED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

190

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

191

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

192

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

193

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
194

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

195

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

196

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

197

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EMULSIFIED FOOD PRODUCT PROCESS


PROCESS TREATMENT

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
HOMOGENIZING OPERATOR
LEVEL 1
EMULSIFICATION OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

199

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

200

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Level 1

ccupational definition for HOMOGENIZING OPERATOR

A Homogenizing Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

201

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Level 1

ccupational definition for EMULSIFICATION OPERATOR

A Emulsification Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the breading
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

202

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

203

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

204

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality


management system and to meet the established requirements,
policies, and objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

205

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

206

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

207

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

208

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EMULSIFIED FOOD PRODUCT PROCESS


PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING OPERATOR
LEVEL 1
SEALING/SEAMING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

210

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Level 1

ccupational definition for CAPPING OPERATOR

A Capping Operator perform simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

211

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Level 1

ccupational definition for SEALING/SEAMING OPERATOR

A Sealing/Seaming Operator perform simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

212

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labeling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

213

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

214

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

215

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

216

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

217

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

218

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

219

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

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EMULSIFIED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.
222

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

223

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

224

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

225

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

226

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CRYSTALLIZED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
CLEANING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 1
ROASTING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

228

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cleaning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

229

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management

230

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Level 1

ccupational definition for ROASTING OPERATOR

A Roasting Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the roasting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

231

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

232

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

233

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
234

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

235

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.

236

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

237

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CRYSTALLIZED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR

LEVEL 2
PRODUCTION LINE LEADER

LEVEL 3
PRODUCTION SUPERVISOR

LEVEL 4
PRODUCTION EXECUTIVE

LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

239

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

240

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

241

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
242

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

243

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

244

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

245

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CRYSTALLIZED FOOD PRODUCT PROCESS


PROCESS TREATMENT

LEVEL 1
BLENDING OPERATOR
LEVEL 1
MIXING OPERATOR
LEVEL 1
REFINING OPERATOR
LEVEL 1
CONCHING OPERATOR
LEVEL 1
TEMPERING OPERATOR
LEVEL 1
EVAPORATING OPERATOR

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LEVEL 1
CONCENTRATING OPERATOR
LEVEL 1
DISTILLING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for BLENDING OPERATOR

An Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

248

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Level 1

ccupational definition for MIXING OPERATOR

An Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

249

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Level 1

ccupational definition for REFINING OPERATOR

An Refining Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the refining
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

250

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Level 1

ccupational definition for CONCHING OPERATOR

An Conching Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grinding
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

251

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Level 1

ccupational definition for TEMPERING OPERATOR

An Tempering Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the tempering
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

252

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Level 1

ccupational definition for EVAPORATING OPERATOR

An Evaporating Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the evaporating
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

253

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Level 1

ccupational definition for CONCENTRATING OPERATOR

A Concentrating Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the concentration
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

254

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Level 1

ccupational definition for DISTILLING OPERATOR

A Distilling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the evaporating
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

255

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

256

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

257

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
258

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

259

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
260

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

261

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CRYSTALLIZED FOOD PRODUCT PROCESS


PACKAGING

LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING OPERATOR
LEVEL 1
SEALING/SEAMING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

263

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Level 1

ccupational definition for CAPPING OPERATOR

A Capping Operator perform simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

264

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Level 1

ccupational definition for SEALING/SEAMING OPERATOR

A Sealing/Seaming Operator perform simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

265

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

266

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

267

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

268

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

269

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

270

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

271

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
272

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

273

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CRYSTALLIZED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. Perform any other tasks as and when assigned by the management.

275

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
276

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

277

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.

278

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

279

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PASTE FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
CLEANING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 1
PEELING
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

281

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cleaning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

282

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

283

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Level 1

ccupational definition for PEELING OPERATOR

A Peeling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the peeling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

284

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

285

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

286

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

287

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

288

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other


managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services


to other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
289

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11. Introduce new techniques and products, purchases of new machinery


and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

290

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PASTE FOOD PRODUCT PROCESS


(SIZE REDUCTION)

LEVEL 1
CUTTING OPERATOR
LEVEL 1
SLICING OPERATOR
LEVEL 1
MINCING OPERATOR
LEVEL 1
CHOPPING OPERATOR
LEVEL 1
GRINDING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for CUTTING OPERATOR

A Cutting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cutting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

292

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Level 1

ccupational definition for SLICING OPERATOR

A Slicing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the slicing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

293

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Level 1

ccupational definition for MINCING OPERATOR

A Mincing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mincing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

294

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Level 1

ccupational definition for CHOPPING OPERATOR

A Chopping Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the chopping
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

295

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Level 1

ccupational definition for GRINDING OPERATOR

A Grinding Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the chopping
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

296

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

297

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

298

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
299

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

300

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

301

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

302

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PASTE FOOD PRODUCT PROCESS


(WEIGHING)

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 3.indd 303

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

304

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

305

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

306

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
307

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

308

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

309

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

310

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PASTE FOOD PRODUCT PROCESS


PROCESS TREATMENT

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
ROASTING OPERATOR
LEVEL 1
FRYING OPERATOR
LEVEL 1
PASTEURIZATION OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
mixing activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

312

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
blending activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

313

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Level 1

ccupational definition for ROASTING OPERATOR

A Roasting Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
roasting activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

314

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Level 1

ccupational definition for FRYING OPERATOR

A Frying Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
frying activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

315

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Level 1

ccupational definition for PASTEURIZATION OPERATOR

A Pasteurization Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
pasteurization activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

316

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

317

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

318

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
319

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

320

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

321

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

322

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PASTE FOOD PRODUCT PROCESS


PACKAGING

LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING/SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

324

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Level 1

ccupational definition for CAPPING/SEALING OPERATOR

A Capping/Sealing Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

325

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

326

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

327

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

328

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

329

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
330

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

331

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

332

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

333

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PASTE FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. Organize personnel to enhance skilled and occupational competencies.
13. Perform any other tasks as and when assigned by the management.

335

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.
336

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

337

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

338

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

339

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POWDERED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION
LEVEL 1
SORTING OPERATOR
LEVEL 1
SHIFTING OPERATOR
LEVEL 1
CLEANING OPEARTOR
LEVEL 1
GRADING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 340

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

341

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Level 1

ccupational definition for SHIFTING OPERATOR

A Shifting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the shifting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

342

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

343

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

344

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

345

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

346

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

347

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

348

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

349

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

350

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POWDERED FOOD PRODUCT PROCESS


PROCESS TREATMENT I

LEVEL 1
DRYING OPERATOR
LEVEL 1
GRINDING OPERATOR
LEVEL 1
SHIFTING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 351

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Level 1

ccupational definition for DRYING OPERATOR

A Drying Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the frying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

352

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Level 1

ccupational definition for GRINDING OPERATOR

A Grinding Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

353

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Level 1

ccupational definition for SHIFTING OPERATOR

A Shifting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the roasting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

354

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

355

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

356

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

357

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

358

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

359

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

360

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POWDERED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 361

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

362

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

363

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

364

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures
(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality
management system and to meet the established requirements,
policies, and objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
365

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

366

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

367

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

368

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POWDERED FOOD PRODUCT PROCESS


PROCESS TREATMENT II

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the frying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

370

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

371

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

372

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

373

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
374

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

375

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

376

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

377

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POWDERED FOOD PRODUCT PROCESS


PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

379

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Level 1

ccupational definition for SEALING OPERATOR

A Sealing Operator perform simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

380

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

381

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartooning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

382

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

383

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

384

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

385

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

386

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

387

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

388

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POWDERED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.
390

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

391

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9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

392

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

393

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

394

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FERMENTED, SALTED, PICKLED FOOD PRODUCT


PROCESS RAW MATERIAL PREPARATION
LEVEL 1
SORTING OPERATOR
LEVEL 1
CLEANING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 395

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

396

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the shifting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

397

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

398

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3/11/10 12:40:02 PM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

399

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

400

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

401

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

402

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

403

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

404

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FERMENTED, SALTED, PICKLED FOOD PRODUCT


PROCESS WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 405

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

406

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

407

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

408

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
409

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

410

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

411

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

412

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FERMENTED, SALTED, PICKLED FOOD PRODUCT


PROCESS PROCESS TREATMENT
LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
COATING OPERATOR
LEVEL 1
FERMENTING OPERATOR
LEVEL 1
SALTING OPERATOR
LEVEL 1
PICKLING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 413

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

414

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

415

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Level 1

ccupational definition for FERMENTING OPERATOR

A Fermenting Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

416

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Level 1

ccupational definition for SALTING OPERATOR

A Salting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

417

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Level 1

ccupational definition for PICKLING OPERATOR

A Pickling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the coating
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

418

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

419

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. Organize personnel to enhance skilled and occupational competencies.
7. Perform any other tasks as and when assigned by the management.

420

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

421

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

422

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

423

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

424

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FERMENTED, SALTED, PICKLED FOOD PRODUCT


PROCESS PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING/SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPEARTOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 425

3/11/10 12:40:02 PM

Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

426

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Level 1

ccupational definition for CAPPING/SEALING OPERATOR

A Capping/Sealing Operator perform simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

427

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Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

428

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

429

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

430

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

431

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

432

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

433

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

434

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

435

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FERMENTED, SALTED, PICKLED FOOD PRODUCT


PROCESS STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 436

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. Perform any other tasks as and when assigned by the management.

437

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

438

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

439

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

440

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

441

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CANNED FOOD PROCESS


RAW MATERIAL PREPARATION
LEVEL 1
SORTING OPERATOR
LEVEL 1
CLEANING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 1
CUTTING OPERATOR
LEVEL 1
SLICING OPERATOR
LEVEL 1
MINCING OPERATOR
LEVEL 1
CHOPPING OPERATOR
LEVEL 1
BLANCHING OPERATOR

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LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

444

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the shifting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

445

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Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

446

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Level 1

ccupational definition for CUTTING OPERATOR

A Cutting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

447

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Level 1

ccupational definition for SLICING OPERATOR

A Slicing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

448

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Level 1

ccupational definition for MINCING OPERATOR

A Mincing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

449

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Level 1

ccupational definition for CHOPPING OPERATOR

A Chopping Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

450

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Level 1

ccupational definition for BLANCHING OPERATOR

A Blanching Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

451

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

452

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

453

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

454

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

455

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

456

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

457

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CANNED FOOD PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

459

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

460

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

461

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
462

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

463

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

464

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

465

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CANNED FOOD PROCESS


PROCESS TREATMENT I
LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
COOKING OPERATOR
LEVEL 1
FILLING OPERATOR
LEVEL 1
SEAMING/CAPPING OPERATOR
LEVEL 1
COOKING LINE LEADER
LEVEL 1
FILLING LINE LEADER

JD129960 teks 4.indd 466

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LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 467

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Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

468

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Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

469

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Level 1

ccupational definition for COOKING OPERATOR

A Cooking Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cooking
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

470

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Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator/Filler Mixer operator performs simple manual tasks requiring


physical effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Operate machinery to process as directed.
5. Take samples of product for analysis, records, packaging and
storage.
6. Carry out housekeeping activities in the production area.
7. Acquire personal competencies.
8. Perform any other tasks as and when assigned by the management.

471

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Level 1

ccupational definition for SEAMING/CAPPING OPERATOR

A Filling Operator/Filler Mixer operator performs simple manual tasks requiring


physical effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to seaming/capping
activities.
4. Operate machinery to do such things i.e. tends machine that seaming and
capping package product for particular type and size of packages.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

472

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Level 1

ccupational definition for COOKING LINE LEADER

A Cooking Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP)*.

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators/crews in their absence or when there


is lack of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

473

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Level 1

ccupational definition for FILLING LINE LEADER

A Filling Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP)*.

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators/crews in their absence or when there


is lack of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

474

JD129960 teks 4.indd 474

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

475

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3/11/10 12:40:03 PM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

476

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

477

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

478

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3/11/10 12:40:04 PM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

479

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

480

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CANNED FOOD PROCESS


PROCESS TREATMENT II

LEVEL 1
STERILIZATION OPERATOR
LEVEL 1
COOLING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 481

3/11/10 12:40:04 PM

Level 1

ccupational definition for STERILIZATION OPERATOR

A Sterilization Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the mixing
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

482

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3/11/10 12:40:04 PM

Level 1

ccupational definition for COOLING OPERATOR

A Cooling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the blending
activities.
4. Prepare raw materials for processing and feed them into machines as
directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

483

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3/11/10 12:40:04 PM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

484

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3/11/10 12:40:04 PM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

485

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3/11/10 12:40:04 PM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

486

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3/11/10 12:40:04 PM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

487

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3/11/10 12:40:04 PM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

488

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

489

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3/11/10 12:40:04 PM

CANNED FOOD PROCESS


PACKAGING
LEVEL 1
FILLING OPERATOR
LEVEL 1
SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 490

3/11/10 12:40:04 PM

Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

491

JD129960 teks 4.indd 491

3/11/10 12:40:04 PM

Level 1

ccupational definition for SEALING OPERATOR

A Sealing Operator perform simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

492

JD129960 teks 4.indd 492

3/11/10 12:40:04 PM

Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

493

JD129960 teks 4.indd 493

3/11/10 12:40:04 PM

Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

494

JD129960 teks 4.indd 494

3/11/10 12:40:04 PM

Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

495

JD129960 teks 4.indd 495

3/11/10 12:40:04 PM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

496

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3/11/10 12:40:04 PM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

497

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3/11/10 12:40:04 PM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

498

JD129960 teks 4.indd 498

3/11/10 12:40:04 PM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

499

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

500

JD129960 teks 4.indd 500

3/11/10 12:40:04 PM

CANNED FOOD PROCESS STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 4.indd 501

3/11/10 12:40:04 PM

Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. Perform any other tasks as and when assigned by the management.

502

JD129960 teks 4.indd 502

3/11/10 12:40:04 PM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

503

JD129960 teks 4.indd 503

3/11/10 12:40:04 PM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

504

JD129960 teks 4.indd 504

3/11/10 12:40:04 PM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

505

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3/11/10 12:40:04 PM

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

506

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3/11/10 12:40:04 PM

EXTRUDED FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
SHIFTING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 507

3/11/10 9:09:52 AM

Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

508

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3/11/10 9:09:53 AM

Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cleaning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

509

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3/11/10 9:09:53 AM

Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

510

JD129960 teks 5.indd 510

3/11/10 9:09:53 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

511

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

512

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3/11/10 9:09:53 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

513

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

514

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3/11/10 9:09:53 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

515

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3/11/10 9:09:53 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

516

JD129960 teks 5.indd 516

3/11/10 9:09:53 AM

EXTRUDED FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 517

3/11/10 9:09:53 AM

Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

518

JD129960 teks 5.indd 518

3/11/10 9:09:53 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

519

JD129960 teks 5.indd 519

3/11/10 9:09:53 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

520

JD129960 teks 5.indd 520

3/11/10 9:09:53 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
521

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

522

JD129960 teks 5.indd 522

3/11/10 9:09:53 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

523

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

524

JD129960 teks 5.indd 524

3/11/10 9:09:53 AM

EXTRUDED FOOD PRODUCT PROCESS


PROCESS TREATMENT II

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
EXTRUSION OPERATOR
LEVEL 1
COATING OPRATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 525

3/11/10 9:09:53 AM

Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP)* and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

4.

Operate and clean conveyors and processing equipment related to


mixing activities.

5.

Prepare and sort raw materials for processing and feed them into
machines as directed.

6.

Operate machinery to process as directed.

7.

Take samples of product for analysis, records, packaging and


storage.

8.

Carry out housekeeping activities in the production area.

9.

Acquire personal competencies.

10. Perform any other tasks as and when assigned by the management.

526

JD129960 teks 5.indd 526

3/11/10 9:09:53 AM

Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
blending activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

527

JD129960 teks 5.indd 527

3/11/10 9:09:53 AM

Level 1

ccupational definition for EXTRUSION OPERATOR

A Extrution Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
extrusion activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

528

JD129960 teks 5.indd 528

3/11/10 9:09:53 AM

Level 1

ccupational definition for COATING OPERATOR

A Coating Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP)* and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean conveyors and processing equipment related to
coating activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

529

JD129960 teks 5.indd 529

3/11/10 9:09:53 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1. Implement the company Standard Operating Procedures (SOP).
2. Lead a team of production operator/crew to achieve production, quality
and attendance targets.
3. Prepare daily production reports on output, work in progress, production
percentage and attendance.
4. Take sample of product for analysis records, packaging and
storage.
5. Determine all line-processes comply with manufacturing standards.
6. Determine housekeeping activities in the absence or when there is
lack of manpower.
7. Perform back up for operators in their absence or when there is lack
of manpower.
8. Identify and recommend training needs of production operators/crews
to enhance personnel competencies.
9. Carry out simple services maintenance and/or report any shortcoming
as required.
10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

530

JD129960 teks 5.indd 530

3/11/10 9:09:53 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


wokers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
compentencies.
7. Perform any other tasks as and when assigned by the management.

531

JD129960 teks 5.indd 531

3/11/10 9:09:53 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
non-conformities in order to prevent recurrence and unintended
delivery.
532

JD129960 teks 5.indd 532

3/11/10 9:09:53 AM

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

533

JD129960 teks 5.indd 533

3/11/10 9:09:53 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in
terms of output quality and quantity, cost time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

534

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3/11/10 9:09:53 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

535

JD129960 teks 5.indd 535

3/11/10 9:09:53 AM

EXTRUDED FOOD PRODUCT PROCESS


PACKAGING

LEVEL 1
FILLING OPERATOR
LEVEL 1
SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 536

3/11/10 9:09:53 AM

Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

537

JD129960 teks 5.indd 537

3/11/10 9:09:53 AM

Level 1

ccupational definition for SEALING OPERATOR

A Sealing Operator perform simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

538

JD129960 teks 5.indd 538

3/11/10 9:09:53 AM

Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

539

JD129960 teks 5.indd 539

3/11/10 9:09:53 AM

Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the cartoning
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

540

JD129960 teks 5.indd 540

3/11/10 9:09:53 AM

Level 2

ccupational definition for PACKING LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

541

JD129960 teks 5.indd 541

3/11/10 9:09:54 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

542

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3/11/10 9:09:54 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

543

JD129960 teks 5.indd 543

3/11/10 9:09:54 AM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

544

JD129960 teks 5.indd 544

3/11/10 9:09:54 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

545

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3/11/10 9:09:54 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

546

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EXTRUDED FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
13. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.
548

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

549

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

550

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.

551

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9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

552

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BAKERY AND PASTRY FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR

LEVEL 1
CLEANING OPERATOR

LEVEL 1
GRADING OPERATOR

LEVEL 2
PRODUCTION LINE LEADER

LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE

LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 553

3/11/10 9:09:54 AM

Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the sorting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

554

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Level 1

ccupational definition for SHIFTING OPERATOR

A Shifting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the shifting
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

555

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Level 1

ccupational definition for CLEANING OPERATOR

A Cleaning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

556

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3/11/10 9:09:54 AM

Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the grading
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

557

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

558

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

559

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

560

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9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

561

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

562

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

563

JD129960 teks 5.indd 563

3/11/10 9:09:54 AM

BAKERY AND PASTRY FOOD PRODUCT PROCESS


WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 564

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Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the weighing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

565

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3/11/10 9:09:54 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

566

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

567

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.
9. Take action (corrective and preventive) to eliminate the cause of
nonconformities in order to prevent recurrence and unintended
delivery.
568

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

569

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

570

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

571

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3/11/10 9:09:54 AM

BAKERY AND PASTRY FOOD PRODUCT PROCESS


PROCESS TREATMENT II

LEVEL 1
MIXING/KNEADING OPERATOR
LEVEL 1
MOULDING OPERATOR
LEVEL 1
FERMENTING OPERATOR
LEVEL 1
PROOFING/RESTING OPERATOR
LEVEL 1
BAKING OPERATOR
LEVEL 1
COOLING OPERATOR

JD129960 teks 5.indd 572

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LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 573

3/11/10 9:09:54 AM

Level 1

ccupational definition for MIXING/KNEADING OPERATOR

A Mixing/Kneading Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the frying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

574

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Level 1

ccupational definition for MOULDING OPERATOR

A Moulding Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

575

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Level 1

ccupational definition for FERMENTING OPERATOR

A Fermenting Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

576

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Level 1

ccupational definition for PROOFING/RESTING OPERATOR

A Proofing/Resting Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

577

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Level 1

ccupational definition for BAKING OPERATOR

A Baking Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

578

JD129960 teks 5.indd 578

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Level 1

ccupational definition for COOLING OPERATOR

A Cooling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the drying
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

579

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Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

580

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1. Implement the company Standard Operating Procedures (SOP) and
Good Manufacturing Practices (GMP).
2. Supervise production operators/crews and machinery are competent for
smooth running of production activities and other services.
3. Supervise the work of Production Line Leader.
4. Supervise daily production reports to management.
5. Supervise housekeeping activities in the production area and other
services.
6. O r g a n i z e p e r s o n n e l t o e n h a n c e s k i l l e d a n d o c c u p a t i o n a l
competencies.
7. Perform any other tasks as and when assigned by the management.

581

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

582

JD129960 teks 5.indd 582

3/11/10 9:09:54 AM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

583

JD129960 teks 5.indd 583

3/11/10 9:09:55 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

584

JD129960 teks 5.indd 584

3/11/10 9:09:55 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

585

JD129960 teks 5.indd 585

3/11/10 9:09:55 AM

BAKERY AND PASTRY FOOD PRODUCT PROCESS


PACKAGING

LEVEL 1
SLICING OPERATOR
LEVEL 1
FILLING OPERATOR
LEVEL 1
SEALING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 586

3/11/10 9:09:55 AM

Level 1

ccupational definition for SLICING OPERATOR

A Slicing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

587

JD129960 teks 5.indd 587

3/11/10 9:09:55 AM

Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the filling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

588

JD129960 teks 5.indd 588

3/11/10 9:09:55 AM

Level 1

ccupational definition for SEALING OPERATOR

A Sealing Operator perform simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the capping/sealing
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

589

JD129960 teks 5.indd 589

3/11/10 9:09:55 AM

Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1. Follow the company Standard Operating Procedures (SOP) and Good
Manufacturing Practices (GMP).
2. Store raw materials as directed.
3. Operate and clean processing equipment related to the labelling
activities.
4. Prepare and sort raw materials for processing and feed them into
machines as directed.
5. Operate machinery to process as directed.
6. Take samples of product for analysis, records, packaging and
storage.
7. Carry out housekeeping activities in the production area.
8. Acquire personal competencies.
9. Perform any other tasks as and when assigned by the management.

590

JD129960 teks 5.indd 590

3/11/10 9:09:55 AM

Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cartoning


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the


management.

591

JD129960 teks 5.indd 591

3/11/10 9:09:55 AM

Level 2

ccupational definition for PACKING LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n a s s i g n e d b y t h e
management.

592

JD129960 teks 5.indd 592

3/11/10 9:09:55 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational


competencies.

7.

Perform any other tasks as and when assigned by the


management.

593

JD129960 teks 5.indd 593

3/11/10 9:09:55 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Monitor and guide of subordinates on tasks as per specified food
production activities and other services.
3. Ensure in the development and implementation of the quality management
system and to meet the established requirements, policies, and
objectives.
4. Monitor product realization processes and ensure their effectiveness
and efficiency.
5. Ensure for the discipline, welfare and safety of subordinates.
6. Prepare scheduling food production activities and other services.
7. Ensure in determining, collecting and analyzing of data to determine
the level of the suitability and effectiveness of the quality management
system.
8. Monitor in food production/process and other services improvement,
which shall continually focus upon control and reduction of variation in
product characteristics, and manufacturing process parameters.

594

JD129960 teks 5.indd 594

3/11/10 9:09:55 AM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. P e r f o r m a n y o t h e r t a s k s a s a n d w h e n i n s t r u c t e d b y t h e
management.

595

JD129960 teks 5.indd 595

3/11/10 9:09:55 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1. Ensure compliance with company Standard Operating Procedures (SOP),
Good Manufacturing Practices Plan (GMP) and Food Safety Plan.
2. Plan food production and other services policy with other managers.
3. Plan details of food production activities and other services in terms
of output quality and quantity, cost, time available, and worker
requirements.
4. Approve work schedules to achieve planned food production and
other services targets and direct production and other services control
activities.
5. Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.
6. Direct quality control procedure, ensure statutory requirements and
responsible for factory activities and other services.
7. Collaborate into new and improved value-added production methods
and products.
8. Give advice and information on food production and other services to
other managers and clients.
9. Plan, promote and execute sales and marketing of products.

596

JD129960 teks 5.indd 596

3/11/10 9:09:55 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

597

JD129960 teks 5.indd 597

3/11/10 9:09:55 AM

BAKERY AND PASTRY FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 5.indd 598

3/11/10 9:09:55 AM

Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other services.
12. Organize personnel to enhance skilled and occupational competencies.
13. Perform any other tasks as and when assigned by the management.

599

JD129960 teks 6.indd 599

3/11/10 9:17:20 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

600

JD129960 teks 6.indd 600

3/11/10 9:17:20 AM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

601

JD129960 teks 6.indd 601

3/11/10 9:17:20 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures (SOP),


Good Manufacturing Practices Plan (GMP) and Food Safety Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

602

JD129960 teks 6.indd 602

3/11/10 9:17:20 AM

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of Directors.

603

JD129960 teks 6.indd 603

3/11/10 9:17:20 AM

LIQUID FOOD PRODUCT PROCESS


RAW MATERIAL PREPARATION

LEVEL 1
SORTING OPERATOR
LEVEL 1
FILTERING OPERATOR
LEVEL 1
GRADING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 6.indd 604

3/11/10 9:17:20 AM

Level 1

ccupational definition for SORTING OPERATOR

A Sorting Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the sorting


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

605

JD129960 teks 6.indd 605

3/11/10 9:17:20 AM

Level 1

ccupational definition for FILTERING OPERATOR

A Filtering Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the filtration


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

606

JD129960 teks 6.indd 606

3/11/10 9:17:20 AM

Level 1

ccupational definition for GRADING OPERATOR

A Grading Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the grading


activities.

4.

Prepare and sort raw materials.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

607

JD129960 teks 6.indd 607

3/11/10 9:17:20 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

608

JD129960 teks 6.indd 608

3/11/10 9:17:20 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

609

JD129960 teks 6.indd 609

3/11/10 9:17:20 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

610

JD129960 teks 6.indd 610

3/11/10 9:17:20 AM

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

611

JD129960 teks 6.indd 611

3/11/10 9:17:20 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.


612

JD129960 teks 6.indd 612

3/11/10 9:17:20 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

613

JD129960 teks 6.indd 613

3/11/10 9:17:20 AM

LIQUID FOOD PRODUCT PROCESS


SIZE REDUCTION

LEVEL 1

GRINDING OPERATOR

LEVEL 2

PRODUCTION LINE LEADER

LEVEL 3

PRODUCTION SUPERVISOR

LEVEL 4

PRODUCTION EXECUTIVE

LEVEL 5

PRODUCTION MANAGER

JD129960 teks 6.indd 614

3/11/10 9:17:20 AM

Level 1

ccupational definition for GRINDING OPERATOR

A Grinding Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cutting


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

615

JD129960 teks 6.indd 615

3/11/10 9:17:20 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

616

JD129960 teks 6.indd 616

3/11/10 9:17:20 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

617

JD129960 teks 6.indd 617

3/11/10 9:17:20 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.
618

JD129960 teks 6.indd 618

3/11/10 9:17:20 AM

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

619

JD129960 teks 6.indd 619

3/11/10 9:17:20 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

620

JD129960 teks 6.indd 620

3/11/10 9:17:20 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of Directors.

621

JD129960 teks 6.indd 621

3/11/10 9:17:20 AM

LIQUID FOOD PRODUCT PROCESS


EXTRACTION AND FILTRATION

LEVEL 1
EXTRACTION OPERATOR
LEVEL 1
FILTRATION OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 6.indd 622

3/11/10 9:17:20 AM

Level 1

ccupational definition for EXTRACTION OPERATOR

A Extraction Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cutting


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

623

JD129960 teks 6.indd 623

3/11/10 9:17:20 AM

Level 1

ccupational definition for FILTRATION OPERATOR

A Filtration Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cutting


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

624

JD129960 teks 6.indd 624

3/11/10 9:17:20 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

625

JD129960 teks 6.indd 625

3/11/10 9:17:20 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

626

JD129960 teks 6.indd 626

3/11/10 9:17:20 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.
627

JD129960 teks 6.indd 627

3/11/10 9:17:20 AM

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

628

JD129960 teks 6.indd 628

3/11/10 9:17:21 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

629

JD129960 teks 6.indd 629

3/11/10 9:17:21 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

630

JD129960 teks 6.indd 630

3/11/10 9:17:21 AM

LIQUID FOOD PRODUCT PROCESS WEIGHING

LEVEL 1
WEIGHING OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 6.indd 631

3/11/10 9:17:21 AM

Level 1

ccupational definition for WEIGHING OPERATOR

A Weighing Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the weighing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

632

JD129960 teks 6.indd 632

3/11/10 9:17:21 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

633

JD129960 teks 6.indd 633

3/11/10 9:17:21 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

634

JD129960 teks 6.indd 634

3/11/10 9:17:21 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


nonconformities in order to prevent recurrence and unintended
delivery.
635

JD129960 teks 6.indd 635

3/11/10 9:17:21 AM

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

636

JD129960 teks 6.indd 636

3/11/10 9:17:21 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.


637

JD129960 teks 6.indd 637

3/11/10 9:17:21 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

638

JD129960 teks 6.indd 638

3/11/10 9:17:21 AM

LIQUID FOOD PRODUCT PROCESS


PROCESS TREATMENT

LEVEL 1
MIXING OPERATOR
LEVEL 1
BLENDING OPERATOR
LEVEL 1
PASTEURIZATION OPERATOR
LEVEL 1
EVAPORATION OPERATOR
LEVEL 2
PRODUCTION LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 6.indd 639

3/11/10 9:17:21 AM

Level 1

ccupational definition for MIXING OPERATOR

A Mixing Operator performs simple manual tasks requiring physical effort. The
work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the mixing


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

640

JD129960 teks 6.indd 640

3/11/10 9:17:21 AM

Level 1

ccupational definition for BLENDING OPERATOR

A Blending Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the blending


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

641

JD129960 teks 6.indd 641

3/11/10 9:17:21 AM

Level 1

ccupational definition for PASTEURIZATION OPERATOR

A Pasteurization Operator performs simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the coating


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

642

JD129960 teks 6.indd 642

3/11/10 9:17:21 AM

Level 1

ccupational definition for EVAPORATION OPERATOR

A Evaporation Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the breading


activities.

4.

Prepare raw materials for processing and feed them into machines as
directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

643

JD129960 teks 6.indd 643

3/11/10 9:17:21 AM

Level 2

ccupational definition for PRODUCTION LINE LEADER

A Production Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

644

JD129960 teks 6.indd 644

3/11/10 9:17:21 AM

Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

645

JD129960 teks 6.indd 645

3/11/10 9:17:21 AM

Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality


management system and to meet the established requirements, policies,
and objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

646

JD129960 teks 6.indd 646

3/11/10 9:17:21 AM

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.

10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

647

JD129960 teks 6.indd 647

3/11/10 9:17:21 AM

Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.


648

JD129960 teks 6.indd 648

3/11/10 9:17:21 AM

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

649

JD129960 teks 6.indd 649

3/11/10 9:17:21 AM

LIQUID FOOD PRODUCT PROCESS


PACKAGING

LEVEL 1
FILLING OPERATOR
LEVEL 1
CAPPING OPERATOR
LEVEL 1
SEALING/SEAMING OPERATOR
LEVEL 1
LABELLING OPERATOR
LEVEL 1
CARTONING OPERATOR
LEVEL 2
PACKING LINE LEADER
LEVEL 3
PRODUCTION SUPERVISOR
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

JD129960 teks 6.indd 650

3/11/10 9:17:21 AM

Level 1

ccupational definition for FILLING OPERATOR

A Filling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the filling


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

651

JD129960 teks 6.indd 651

3/11/10 9:17:21 AM

Level 1

ccupational definition for CAPPING OPERATOR

A Capping Operator perform simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the capping/sealing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

652

JD129960 teks 6.indd 652

3/11/10 9:17:21 AM

Level 1

ccupational definition for SEALING/SEAMING OPERATOR

A Sealing/Seaming Operator perform simple manual tasks requiring physical


effort. The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the capping/sealing


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

653

JD129960 teks 6.indd 653

3/11/10 9:17:21 AM

Level 1

ccupational definition for LABELLING OPERATOR

A Labelling Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the labeling


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

654

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Level 1

ccupational definition for CARTONING OPERATOR

A Cartoning Operator performs simple manual tasks requiring physical effort.


The work is carried out individually and under supervision.
The person shall:
1.

Follow the company Standard Operating Procedures (SOP) and Good


Manufacturing Practices (GMP).

2.

Store raw materials as directed.

3.

Operate and clean processing equipment related to the cartoning


activities.

4.

Prepare and sort raw materials for processing and feed them into
machines as directed.

5.

Operate machinery to process as directed.

6.

Take samples of product for analysis, records, packaging and


storage.

7.

Carry out housekeeping activities in the production area.

8.

Acquire personal competencies.

9.

Perform any other tasks as and when assigned by the management.

655

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Level 2

ccupational definition for PACKING LINE LEADER

A Packing Line Leader assists in supervising and directing activities in food


production area. The work is carried out individually and under supervision.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP).

2.

Lead a team of production operator/crew to achieve production, quality


and attendance targets.

3.

Prepare daily production reports on output, work in progress, production


percentage and attendance.

4.

Take samples of product for analysis records, packaging and


storage.

5.

Determine all line-processes comply with manufacturing standards.

6.

Determine housekeeping activities in the production area and other


services carried out.

7.

Perform back up for operators in their absence or when there is lack


of manpower.

8.

Identify and recommend training needs of production operators/crews


to enhance personnel competencies.

9.

Carry out simple service maintenance and/or report any shortcoming


as required.

10. Perform any other tasks as and when assigned by the management.

656

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Level 3

ccupational definition for PRODUCTION SUPERVISOR

A Production Supervisor supervises controls and co-ordinates the activities of


workers involving in food processing industries.
The person shall:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Supervise production operators/crews and machinery are competent


for smooth running of production activities and other services.

3.

Supervise the work of Production Line Leader.

4.

Supervise daily production reports to management.

5.

Supervise housekeeping activities in the production area and other


services.

6.

Organize personnel to enhance skilled and occupational competencies.

7.

Perform any other tasks as and when assigned by the management.

657

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality


management system and to meet the established requirements, policies,
and objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.
658

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

659

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.


660

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10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.

661

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LIQUID FOOD PRODUCT PROCESS


STORAGE

LEVEL 1
NIL
LEVEL 2
NIL
LEVEL 3
STORE KEEPER
LEVEL 4
PRODUCTION EXECUTIVE
LEVEL 5
PRODUCTION MANAGER

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Level 3

ccupational definition for STORE KEEPER

A Store Keeper receives, handle and dispatch goods coming into, or going out
of, stores or warehouses involved in food processing industries.
Store Keeper may perform the following tasks:
1.

Implement the company Standard Operating Procedures (SOP) and


Good Manufacturing Practices (GMP).

2.

Unload goods and check them against order forms.

3.

Catalogue or label items with storage details.

4.

Place goods in bins and on racks, or stack bulky items on floors.

5.

Complete orders by selecting goods from shelves and checking them


off appropriate lists.

6.

Obtain details of the location and quantity of items in stock.

7.

Record details of received delivery slips, requisitions and invoices.

8.

Advise supervisor on stock and re-ordering levels.

9.

Supervise the raw materials and packaging materials stock.

10. Supervise finish good stock and reports to management.


11. Supervise housekeeping activities in the store area and other
services.
12. Organize personnel to enhance skilled and occupational competencies.
13. Perform any other tasks as and when assigned by the management.

663

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Level 4

ccupational definition for PRODUCTION EXECUTIVE

A Production Executive assists in planning, implementing and co-coordinating,


through subordinate, all activities of food production and services, research
and development and sales and marketing of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Monitor and guide of subordinates on tasks as per specified food


production activities and other services.

3.

Ensure in the development and implementation of the quality management


system and to meet the established requirements, policies, and
objectives.

4.

Monitor product realization processes and ensure their effectiveness


and efficiency.

5.

Ensure for the discipline, welfare and safety of subordinates.

6.

Prepare scheduling food production activities and other services.

7.

Ensure in determining, collecting and analyzing of data to determine


the level of the suitability and effectiveness of the quality management
system.

8.

Monitor in food production/process and other services improvement,


which shall continually focus upon control and reduction of variation
in product characteristics, and manufacturing process parameters.

9.

Take action (corrective and preventive) to eliminate the cause of


non-conformities in order to prevent recurrence and unintended
delivery.
664

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10. Ensure for problem-solving and error-proofing process leading to root


cause identification and elimination.
11. Organize personnel and technical development programs to enhance
occupational competence.
12. Perform any other tasks as and when instructed by the management.

665

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Level 5

ccupational definition for PRODUCTION MANAGER

A Production Manager plans implements and co-ordinates, through subordinate,


all activities of food production and services, quality assurance and research
and development of products.
The person shall:
1.

Ensure compliance with company Standard Operating Procedures


(SOP), Good Manufacturing Practices Plan (GMP) and Food Safety
Plan.

2.

Plan food production and other services policy with other managers.

3.

Plan details of food production activities and other services in terms


of output quality and quantity, cost, time available, and worker
requirements.

4.

Approve work schedules to achieve planned food production and


other services targets and direct production and other services control
activities.

5.

Control use of food production plant facilities and other services through
planning of maintenance system, the setting of operating hours and
monitoring replacement of parts and tools.

6.

Direct quality control procedure, ensure statutory requirements and


responsible for factory activities and other services.

7.

Collaborate into new and improved value-added production methods


and products.

8.

Give advice and information on food production and other services to


other managers and clients.

9.

Plan, promote and execute sales and marketing of products.

10. Present food production and other services records and reports.
11. Introduce new techniques and products, purchases of new machinery
and restructuring of staff appointments.
12. Control, direct and monitor food production and other services staff,
organize recruitment of staff, training, development and utilization.
13. Perform any other tasks as and when assigned by the Board of
Directors.
666

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3/11/10 9:17:21 AM

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