Monica D.

Williams
212 Bluefinch Drive
Little Elm, TX 75068
(918) 409-5171

EDUCATION

Master’s of Business Administration 2/2011

American InterContinental University Hoffman Estates, IL
 Concentration: Human Resource Management
 Relevant Coursework:
 Leadership & Ethics for Managers
 Human Resource Strategy
 Employment Law

Bachelor of Business Administration 2/2010

American InterContinental University Hoffman Estates, IL
 Concentration: Human Resource Management
 Relevant Coursework:
 Human Resource Management
 Human Resource Administration
 Organizational Change

Associate of Arts in Business Administration 4/2008

American InterContinental University Hoffman Estates, IL
 Concentration: Healthcare Administration

PROFESSIONAL EXPERIENCE

 Customer Service Oriented

 Management

 Human Resource Knowledge

 Detailed Oriented

 Computer Knowledge

 Multi-Tasked

Frisco OBGYN (January 2009 – March 2010)

 Medical Administrative Assistant

 Answer phones
 Collect balances or co-pays,
 Scan into EMR(paperless)
 Check people in and out
 Balance payments
 Verify insurance
 Make appointments
 and take care of upset patients

Collins and Reynolds – Tulsa, OK. (2007 – 2009)

Receptionist

 Answer phones
 File, input billing
 Invoices
 gather housing plans
 hand out pay checks
 walk the model homes

Mingo Valley Medical Group – Tulsa, OK.             (July 2008 to October 2008)

      Medical Administrative Assistant

 Work all aspects of front office (check in and out)

 Cashier - collecting payment’s / co-pay’s
 Appointment Scheduling (6 Dr.’s)
 Balancing payments
 and Medical Records

Associated Women’s Specialist – Tulsa, OK.         (December 2006 to July 2008)

      Medical Administrative Assistant

 Work all aspects of the front and back office

 Cashier- collecting payment’s / co-pay’s
 Appointment Scheduling (6 Dr.’s)
 Balancing payments
 Medical Records
 Insurance verification
 Digi chart (Paperless Conversion for charts)
 
Family Medicine Association – Broken Arrow, OK.         (February 2005 to April 2007)

      Medical Administrative Assistant

 Medical Records
 Check in and out
 Cashier
 Balancing payments
 Appointment scheduling (5 Dr.’s)
 Minor Emergency ER
 

Gran Miracle Chiropractic – Tulsa, OK.   (February 2005 to February 2006)

      Chiropractor Assistant

 Worked all aspects of a chiropractors office

 Insurance billing 

 All American Fitness – Tulsa, OK.    (May 2000 to May 2005)

      Receptionist & Supervisor for Day Care Department

Front desk receptionist:

 Answering multi phone lines
 Checking in members
 Monitoring their accounts
 Training of new receptionist.
Supervisor: 
 Handle multi shifts
 Checking in and out children with their parents
 Time sheets for employees
 Making schedules
 Handle call-ins 
 Ordering supplies for the club
 Handling funds for the day care.