2015

CEOBroadBasedFeedback(BM=BoardMembers,DR=DirectReports)
STRATEGIC:Developmentofalongtermandshorttermbusinessplan

4.36

FollowingstabilityofthegovernanceboardandthesuccessfulrenegotiationoftheUseAgreementCVGisnowfocusedon
strengtheninglongandshorttermobjectives.VerysatisfiedwiththeprogressCVGismaking.PlanningappearstobestrengthofCVG
management.Exceptionaljobfocusinganddeliveringwithexcellencetheshorttermbusinessgoalsandscorecardmetrics.(BM)

SpendmoretimeonlongtermstrategicplanningandcontinuetoactivelyinvolvetheBoardinthatprocess.Communicatelongterm
plantothebusinesscommunity.(BM)

CandaceisverycommittedtothecontinuedsuccessoftheAirportandstressestostaffthattheAirportmustcontinuetoevolve,
change,andreinventitselftocontinuetobeanassetandjeweloftheregion.Sheisresultsorientedandcontinuestoguide/coachher
leadershipteamtorisetothechallengetocompletekeypriorityprojectsinlinewithCVGsStrategicPlan.Shecreatedanexcellentgo
forwardplanincludingattractinglowcostcarriers,expandingDHLsoperation,movingKCABoffices,creatingademolitionplanfor
outdatedinfrastructureandestablishingafutureplanforaCONRAC.(DR)
FINANCIAL:Balancedbudget,financialsoundness,cashflow

4.91

CVGhasaverysoundfinancialpictureand,behindCandacesleadership, isinanexcellentpositiontocompete.Thereisamindseton
exceedingplanandthatseemsengrainedthroughoutthemanagementteam.CVGisinthebestfinancialconditionwehavebeeninfor
manyyears.(BM)

Candacewillbechallengedoverthenextyeartodemonstratetheabilitytoproactivelymanagetherevenue/expensesunderthenew
UseAgreement.(BM)
OPERATIONAL:Focusesgoalsonreconfigurationofairservice/useagreement,operationalexcellence,safety
4.82
andmaintenancegoals
ThiswasapivotalyearforCVG.Excellentleadershipledtoasuccessfulnegotiationofthenewuseagreement,executingtheplanfor
demolitionofobsoletefacilities,relocationtonewoffices,FAAcertificationandmanyotheroperationalandsafetyadvances.(BM)

CandacehasprioritizedOperationalExcellenceanditsevidentinourresults(SkyTraxAwards).Shedidasuperbjobleadingthe
negotiationsofournewUseAgreement.Herthoughtleadershipwasinstrumentaltogettingthedealdone.Notably,herinvolvement
oftheBoardthroughouttheprocesswasexcellent.(BM)

ShehasabroadunderstandingoftheAirport(doesnttakelongtobringheruptospeedonanyissue)andduetoherbroad
understandingshehastheabilitytosortthroughmessagingandcometoherownconclusionsonplansofaction.(DR)
STAKEHOLDERRELATIONS:Customersatisfaction,communityrelations,governmentrelations

4.64

ThisisstrengthofCandace.Sheisveryhighlyregardedbythebusiness/politicalcommunity.Relations(community/government)have
neverbeenstrongerunderherleadership.ShesuccessfullyleveragesourcommunitytobeambassadorsforCVG.(BM)

BestRegionalAirport5yearsinarowspeaksvolumes.Also,DHLexpandingitsoperationsisanindicationofsatisfactionwiththe
operationsandteamatCVG.(BM,DR)

WeencourageCandacetostriveforahealthybalancebetweenthecommunityrelationseffortsandinternalCVGissues.Community
involvementisimportantbutresourcesandthereforedollarsmustbeutilizedandfocusedonCVGissues.(BM)

OneofherstrengthsispromotingCVGinthecommunityandchangingtheconversationabouttheAirport.Shemaintainsapositive
reputationinthecommunityandcultivateseffectiverelationshipswithpublicofficials,businessleadersandotherrelevantstakeholders.
Itisofferedthatsherespectfullyandcarefullysortthroughsuggestions/recommendationsfromstakeholders(boardmembers,staff
andbusinesscommunity)forCVGanditsfuture.(DR)

2015

HUMANCAPITALDEVELOPMENT:Rightleadershipteaminplace,managementprocessesinplace,healthy
4.64
organizationclimate
CVGshumancapitalisahugepointofdifferenceforCVG.Candaceisconsistentlyrecognizedasatopmanager.Sheisaservant
leaderandconsistentlyputstheneedsofheremployeesbeforeherself.Herteamperformsataconsistent/highlevel.(BM)

CVGhasaleanandveryqualifiedstaffwithhighmorale.Veryhealthyorganizationclimatewhichpromotescollaboration.(BM)

Candacehasacandoattitudeandencouragesherdirectreportstocontinuetomovethingsforwardandcommunicatethevision/plan
oftheairportthroughouttheorganization.Shehasanexcellentabilitytorelatetoindividualsatalllevelsoftheorganization.Assuch
weencouragehertospendmoretimewithfrontlinestaff.Itisacknowledgedshehasabusyscheduleandafewminutesspent
amongsttheemployeesonaninformal,unplannedbasiswouldbeveryvaluabletocontinuethehighmoraleoftheorganization.(DR)

Candacehasahighdegreeofbusinessethicsandmaintainsanevencomposure,regardlessoftheissuesandchallengespeoplebringto
her.Shedoesnotmicromanageworkeffortsanditisappreciated.ShehasavisionforCVGanddoesagodjobofgettingotherson
boardandfindingoutwhattheyneedtobesuccessful.(DR)

ItisofferedforCandacetotakeamoredirectleadinprioritizingcompetingworkefforts.Continuetoholdteam
buildingsessionswiththeexecutiveleadershipteamandeffortsforsuccessionplanning.Providemorecoachable
conversationswithexecutiveteamofferingdirectandtransparentguidance.(DR)

OVERALLSCORE:4.67
Comments:CandacerepresentsCVGveryeffectivelyinthecommunitythroughherinvolvementincommunitypresentationsandher
recognitionasaleader.ThisisevidencedbyhernominationastheChairofSkywardandasaBoardmemberofACI.Asfurther
evidence,shewasrecognizedthisyearwithtwoawardstheOutstandingWomanofNorthernKentuckyandtheYWCACareer
WomanofAchievement.SheisencouragedtocontinuehereffortstosharethegoodnewsoftheAirport.

OneofCandacesstrengthsisthatshelooksforopportunitiestorecognizeherstafffortheirinvolvementinthesuccessoftheAirport
whichisanimportanttraitofagoodleader.Thisisamotivatorforthestaffandisdemonstratedbytheyearsofserviceandtenureof
seniormanagement.

CandacehasmadegreatstridesthispastyearonhowsheengagedandutilizedtheBoard.Anopportunityforimprovementistoview
theBoardasapartner,teammemberandsupporterastheAirportcontinuestothrive.Thereistheperceptionthattheboardand/or
committeechairsareinformedofimportantdevelopmentslateinthegame.Consideranannualboardretreat.Beopentodiscuss
suggestions.ItisrecognizedthatsheistheCEOandthereisawealthofknowledgeontheBoardthatcouldcomplimentherefforts.

WecautionagainstovercommitmenttocommunityactivitiestothedetrimentofCVG.RatherseecontinuedcommitmentstoAirline
Industryforuseoftime.Sheisbalancingthesecommitmentswellandweencouragesuchbalanceinthefuture.

ItsessentialforCVGtothinkbig.Notattheexpenseofeverydayexcellence,justbelievemoreofCandacestimeshouldbespendon
identifyinggamechangingopportunitiesandfocusingonourbestbetstoachievemajorwins.

VeryconfidentthatunderCandacescontinuedleadershipCVGwillcontinuetogrowandthrive.Thecommunity(businessand
individuals)supportherefforts.Shehasanexcellentrelationshipwiththesignatoryandnonsignatoryairlinesandweseecontinued
andwellplannedgrowthforCVG.