Professional Documents
Culture Documents
EMEA Welcome Package - Security Booklet - Ethics Compliance - CIV Avril 2015 PDF
EMEA Welcome Package - Security Booklet - Ethics Compliance - CIV Avril 2015 PDF
EMEA Welcome Package - Security Booklet - Ethics Compliance - CIV Avril 2015 PDF
Introduction
The purpose of this document is to introduce the Alcatel Lucent visitor to IVORY
COAST, the pre-arrival requirements, procedures to be followed after arrival and the
dos and donts of in country living.
It will also give a short history and basic information on IVORY COAST
This welcome package and policy document replaces all previous documents in this
regard and will be introduced with immediate effect.
Pre-arrival Checklist.
The IVORY COAST office of Alcatel Lucent has identified a number of suitable hotels
and secured areas where to live in the country. The hotels have been selected to
accommodate various budgets and where possible to group people for ease of security
and transport. Please ask Christiane KOUASSI for the list of Hotels prior to your arrival
to allow her to make the necessary reservations.
Any requests for hotel reservations at one of the Alcatel Lucent approved
hotels. Please state your budget amount.
7. If for any reason the company representative is not at the airport, or if you
cannot find him, please contact immediately the ALU WCA CIV office or the
following phone numbers :
8.
1. Alcatel-Lucent Car Dispatcher phone number +225 08 135 908
2. Pierre-Nol BONI (acting security manager & logistic) phone number
+225 08 08 59 12.
3. Stephane EPONOU ( GPM & Branch Manager) phone number +225 08 08
46 56
4. Alpin VERLET ( Country Senior Officer WCA) number +225 09 140 327
PM Optic & IP
Orange 2G,3G,4G
PMO
KAM YOOMEE
KAM Orange
Didier EKRA
Laurent AUTRIC
Prisca DIBLE DOGO
Thomas DUDOUT
Mifolo NAHOUA
The following morning, to get a driver to go to Alcatel-Lucent office, you can call at
any time:
or
They will manage and send you a vehicle to take you to the Alcatel Lucent office.
Transport Policy
All ROAD transport after arrival will be handled by the local Vehicle Dispatch Centre.
Contact number:
Car Dispatcher
Pierre-Nol BONI
: +225 08 08 59 12
Dedicated vehicles will be affected to you for the execution of your task, in
correlation with your DPS or contract. In cooperation with the specific Project
/ Rollout Manager or LPM, Management will decide which vehicles will be
allocated to you.
It is strictly forbidden to use affected vehicles for private trips outside ABIDJAN
area.
For all the trips, a car with a driver will be affected to you.
If for any reason you require transport outside the times between 08:00 and
22:00 you must inform your local project manager or Pierre-Noel BONI (security
interface) and wait for their formal approval before any action.
Plan issued by the GPM/LPM and validated by local SEC manager if any.
NOTA: Furthermore, refer to EHS guidance issued by our CEO on 05 DEC 2008
regarding the obligation to provide safe working conditions for the workers on ALU
sites.
To ensure that available bandwidth is used for the purpose intended it is necessary to
implement an internet usage policy.
No voice over IP connections will be allowed during normal office hours or when
additional hours are worked.
Surfing the net will be limited to work related research and not for private use or
leisure.
Working hours.
Normal office hours are between 08:00 and 18:00 daily from Monday to Friday and it
is expected that you will be at the office or place of work between these hours.
However your task might require extra working hours or working shifts outside the
normal hours.
Due to the local political situation, you must refer to your local project manager or
Jerome KADIO ( HR manager) for additional information.
If the workload demands working Saturdays and Sundays you might be asked to do so in
full agreement with your Line Manager and in respect of local/national labour laws.
There will be a break when the workload allows such a break or when your Local
Program Manager sees it fit.
It is strictly recommended to have a formal approval from the local security
management before going to work somewhere.
Incident Reporting
All unusual incidents must be reported immediately by cell phone to:
- Your Local Program Manager or your Project Manager for Technical aspects
- Pierre-Nol BONI (The local security Manager, tel + 225 08 08 59 12) or Jrme KADIO
(The local HR Manager, tel +225 07 87 55 98) or Stephane EPONOU (Branch Manager +
+225 08 08 41 36) for Security aspects.
This call must be followed up by a written report.
Depending on the severity of the incident, they will report it to Management.
Area : 322.463 sq km
Population: 21,1 million inhabitants
Languages
French is the official national language, taught in grade schools, used in courts of law
and by most newspapers and some radio broadcasts. Nearly of 60 ethnic languages
are used in the country. MALINKE, AKAN, MANDE and KROU, are the significant native
languages spoken.
Position in Africa
HIV/AIDS
HIV (Human Immune-deficiency Virus) develops into AIDS (Acquired Immune Deficiency
Syndrome), which is a fatal disease. Any exposure to blood, blood products or body
fluids may put the individual at risk. The disease is often transmitted through sexual
contact or dirty needles - body piercing, acupuncture, tattooing and vaccinations can
be potentially as dangerous as intravenous drug use. HIV and AIDS can also be spread
via infected blood transfusions, but blood supplies in most reputable hospitals are now
screened, so the risk from transfusions is low. If you do need an injection, ask to see
the syringe unwrapped in front of you, or take a needle and syringe pack with you.
Fear of HIV infection should not preclude treatment for any serious medical
conditions.
Most countries have organisations and services for HIV-positive folk and people with
AIDS. For a list of organizations divided by country, plus descriptions of their services,
see www.aidsmap.com.
Yellow Fever
Yellow fever is transmitted through the bite of an infected mosquito. There is an
effective vaccine against yellow fever, so if you have been immunised, you can
basically rule this disease out. Symptoms of yellow fever range from a mild fever
which resolves over a few days to more serious forms with fever, headache, muscle
pains, abdominal pain and vomiting. This can progress to bleeding, shock and liver and
kidney failure. The liver failure causes jaundice, or yellowing of your skin and the
whites of your eyes - hence the name.
There's no specific treatment but you should seek medical help urgently if you think
you have yellow fever.
Malaria
This serious and potentially fatal disease is spread by mosquito bites. If you are
travelling in endemic areas it is extremely important to avoid mosquito bites and to
take tablets to prevent this disease. Symptoms range from fever, chills and sweating,
headache, diarrhoea and abdominal pains to a vague feeling of ill-health. Seek
medical help immediately if malaria is suspected. Without treatment malaria can
rapidly become more serious and can be fatal.
If medical care is not available, malaria tablets can be used for treatment. You should
seek medical advice, before you travel, on the right medication and dosage for you.
If you do contract malaria, be sure to be re-tested for malaria once you return home
as you can harbour malaria parasites in your body even if you are symptom free.
Travellers are advised to prevent mosquito bites at all times.
The main messages are: wear light-coloured clothing; wear long trousers and longsleeved shirts; use mosquito repellents containing the compound DEET on exposed
areas (prolonged overuse of DEET may be harmful, especially to children, but its use is
considered preferable to being bitten by disease-transmitting mosquitoes); avoid
perfumes and aftershave. Use a mosquito net impregnated with mosquito repellent
(pyrethrum) - it may be worth taking your own.
Treatment
The Alcatel-Lucent office in IVORY COAST has made special arrangements with the
following units of care for emergency treatments:
Polyclinic AVICENNES
10
Alternatively please ask Christiane KOUASSI (+225 20 22 15 07) or Pierre Noel BONI
( +225 08 08 59 12) or Jrme KADIO (+225 07 87 55 98) for the latest list of
recommended hospitals, clinics and treatment centres.
Weather Overview.
Ivory Coast has a heady tropical climate tempered by altitude/dryness/moisture, with
tops of more than 1000 meters (3281 ft). February to April are the hottest months,
with the heat lingering around 29C (84F) during the day. The rainy seasons in the
south are from April to August and from October to November, the wettest month
being jully. In the north the wet season is from May to September.
11
In All Cases
Stay calm.
Place yourself under safe conditions.
Try to join either Alcatel Lucent, the Consular authorities or our security
consultants.
Report your position.
Emergency Numbers
1
(+225 08 08 59 12)
Firemen : 180
12
Passport Number ..
Family members (name)
ALU Department .
Date of Arrival .
Date of Departure
..
LPM
.
LOCAL RESIDENCE
Area .
Address .
Level
GPS
..
INTERNATIONAL INSURANCE POLICY NUMBER
Company .
Contact (s)
.
Contract Number
CONTACT PERSON IN CASE OF EMERGENCY
Name / Relationship
.
Ethics Compliance
The CSO/HR/GPM/Security Manager would like kindly to remind you that ALU has an
Ethics compliance policy in line with United Nations and European Union policies with
regard to human rights which must be respected by all ALU employees along with ALU
sub-contractors. Any witness of an offence to those fundamental rights/ethics should
immediately take the appropriate action to correct the ethics breach and report
through the chain of command depending on the seriousness of the breach. . Cf
08Jul2008
Compliance Alert Global Human Rights Policy and Corporate Social Responsibility
in Purchasing Policy
Thank You for your understanding and co-operation.
Stephane EPONOU
GPM/ Branch Manager
Pierre-Nol BONI
Acting Security Manager
13
Acknowledgement
I __________________________________ hereby acknowledge receipt of the AlcatelLucent France Ivory Coast Branch Welcome Security Package and confirm that I
have read the document, that I understand the content and that I will adhere to the
policies at all times.
Signed: _____________________________
Place:_______________________________
Date: _______________________________
14