APPS DAILY DIGITAL WALLET SURVEY

1. Name _______________________________
2. Age____

Gender

3. Mobile no ____________________________
4. Occupation___________________________
5.

Do you use a
o PC/desktop wallet
o Mobile wallet
o Both
o None

6. Tick all the wallet names you are aware of

Paytm
Ongo
Mobikwik
Redbus
Quick wallet

Oxigen
Shoppers stop
UTS Mobile Ticketing
Jabong
ITZ cash

Momoe
PayUMoney
Citrus
State Bank Buddy
Citi MasterPass

ICICI Pockets
HDFC Chillr
LIME
Freecharge
Ola wallet money

Other ___________________

7. What do you use your wallet for (Please tick the appropriate usage)
Service Category

Usage 1

Usage 2

Usage 3

Recharge

Prepaid

Postpaid

DTH

Bill payments

Prepaid

Postpaid

DTH

Transportation

Uber

Ola

auto

Entertainment

Hungama

Gaana

Games

Rummy

Candycrush

UTP

Ticketing

Bookmyshow

irctc

redbus

Food restaurants

Dominos

McDonalds

Food ordering

Food panda

swiggy

zomato

Retail shopping

Quikwallet

Fashion shopping

Myntra

E-Commerce

Flipkart

Snapdeal

Amazon

Groceries

Grofers

Instafresh

Travel

Oyo

ZO rooms

Health & Beauty services

Practo

P2P services

Paytm

Education

Ebooks

Makemytrip

Oxigen

Petrol pumps
Others (please mention)________________________________________

Usage 4

Taxi

Metro

APPS DAILY DIGITAL WALLET SURVEY

8. I am willing to use wallet for services (Please tick the appropriate)
Category
Recharge
Bill payments
Transportation
Entertainment
Games
Ticketing
Food restaurants
Food ordering
Retail shopping
Fashion shopping
E-Commerce
Groceries
Travel
Health & Beauty services
Education campuses
Petrol pumps
Toll plaza
Fees at schools
Daily milk
Entry fees at museums
State transport
Stationary shops
Paan shop
Tea stalls
Barber shop
Parking
Insurance premium
Dabbawalas
Dmart
Local cable bills
Laundry services
Bakery shops
Sulabh international
Society maintenance

Yes/No

9. I have used the digital wallets of (please tick the appropriate)

Paytm
Ongo
Mobikwik
Redbus
Quick wallet

Oxigen
Shoppers stop
UTS Mobile Ticketing
Jabong
ITZ cash

Other ___________________

Momoe
PayUMoney
Citrus
State Bank Buddy
Citi MasterPass

ICICI Pockets
HDFC Chillr
LIME
Freecharge
Ola wallet money

APPS DAILY DIGITAL WALLET SURVEY

10 . Reasons that you havent used wallet till now (tick the appropriate reasons)
o Its easier to pay with cash, debit or credit cards.
o Security concerns
o I never knew about wallet
o I have really not thought about it
o I dont see the benefit from using mobile payment
o I dont have necessary feature on my phone / Internet
o Its too time consuming to set
o Its too time consuming to load money
o Not having internet connectivity
o Other Please specify ___________________
11 . How much on an average you prefer to spend using a wallet per month?
o Less than 50
o 50-300
o 301-600
o 601-1000
o 1001-1500
o 1501-2500
o 2501-4000
o 4001-8000
o 8001-15000
o 15001-25000
o Greater than 25000
12 . What are your reasons for not stretching your spend limit?
o I feel its unsafe
o I dont use wallet for bigger amount transactions
o The wallet doesnt allow me beyond that limit
o I use it only for availing offers
o I use wallet per transaction only
o Other please specify____________________
13 . How often you use wallet
o Daily
o Weekly
o Monthly
o Quarterly
o Few times a year
o None
14 . How often you uses wallet in store
o Daily
o Weekly
o Monthly
o Quarterly
o Few times a year
o None

APPS DAILY DIGITAL WALLET SURVEY

15 .No of purchase in the past 30 days by digital wallet
o 1
o 2-4
o 5-8
o 9-11
o 12-15
o 16-20
o 21-25
o 26-30
o None
16 . Will you install a wallet given a discount/coupon
Yes
No
Maybe
17 . If the following options are provided, would you be more interested in using your phone to make
mobile payments?
discount offer/coupons based on past usage
It improves your shopping experience
You have the ability to scan a product and are provided the option to purchase
immediately through your payment device, eliminating the requirement for check out
and stores all receipts
You are able to pay to different merchants @public transportation, fooding etc.
It helps splitting the bill among the users
Mention if any other _______________________________________________
18 . How often do you make a payment to another person using a peer-to-peer mobile application?
o Very often
o Les often
o Not at all
19 .How interested are you in using device initiated (IoT) payments (uber integrated with your
wallet)?
Interested
Neutral
Not interested at all
20 .What did you use your wallet for most recently?
__________________________________________________________________________
21 .Any suggestions _____________________________________________________________