ORACLE DAT A SHEET

ORACLE FLEXCUBE UNIVERSAL

BANKING

With todays ever-changing global financial scenario, universal banks are

required to continuously revise their strategies to address the evolving and
dynamic market. They need to move beyond existing silos and overcome
operational complexities, lack of insights and operational constraints to
enhance their services and ensure customer satisfaction, optimization of
operational cost and performance, and risk management.
Banks can enhance customer service by developing focused offerings aligned
with customer needs, delivering information and services via self-service and
assisted channels, product and price innovation, and service differentiation.
Increase in operational efficiency can be achieved by simplifying operations,
managing cost and building stronger transaction banking capabilities.
Leveraging existing information effectively can help the banks optimize risk
and building stronger access control can improve operational risk
management. However, these requirements need to be backed by a strong
technological infrastructure that can enable faster implementation of changes
and new ideas in order to reduce time-to-market for products.
Oracle FLEXCUBE transforms the way banks run their business by providing
them with capabilities to improve customer experience, innovate and
differentiate across products and services, improve staff productivity and
streamline operations.
KEY FEATURES

Complete self service for the customers

Enhance Customer Experience

Personal Finance Management

The customer-centric design of Oracle FLEXCUBE enables banks to provide their

Virtual Accounts

customers with a rich self-service web experience by delivering comprehensive

Enhanced customer insights for bankers

information online. Customers get a detailed view of their status, currency positions,

Multi channel, multi step, multi device

cross-platform origination

pending authorizations, scheduled transactions, notifications and quick tasks. The online

Comprehensive deposit lifecycle

customers can self-administer, set up entitlements, and manage transaction approval

Corporate credit card

processes. Assisted channel support offers instant assistance to customers, and

Channel origination STP & offline

enables customer engagement and active query resolution, in turn enabling cross-sell

capability allows corporate customers to self-manage users and transactions. Corporate

and up-sell.

ORACLE DAT A SHEET

Credit appraisal management for faster

credit proposal processing.

Channel-wise limit tracking

Retail bills for short-term funding

FATCA support for existing and new

customers

Centralized product configuration

Streamlined business processes

Enhanced agility for IT

KEY BENEFITS

Superior web experience through selfservice and assisted channels

Seamless transaction execution with

straight-through-processing

Worker effectiveness and better

productivity

Increased cross-sell and up-sell

Single version of data across the bank

Full service capabilities

On-track performance and risk

management

Comprehensive reporting and regulation

Manage profitability, cost and performance

Faster time-to-market for products and

services

High scalability

Superior performance

Secure banking

Provide End-to-End Service and Increase Operational

Efficiency
Oracle FLEXCUBE provides a spectrum of services helping corporate banks improve
the productivity of their knowledge workers, improving cross-sell and up-sell, centralizing
product configuration and processing, providing end-to-end services across
conventional and Islamic banking, and effectively managing operations and risk.
Customer 360-degree dashboards provide a holistic insight to the corporate customer
portfolio. Dashboards, alerts, reminders, bulletin boards and a view of top pending items
help knowledge workers focus on customer service and revenue generation.
Centralized information stores act as a master source of information on customers,
interactions, insights and accounts, stored in a single place for all business needs.
Parameterization and flexible product definition enable flexible operations.
Standardization enables centralized in-country operations. Comprehensive
functionalities across Lending, Deposits, Treasury, Trade Finance and Payments,
provide end-to-end servicing and full life cycle processing capabilities to banks.
Inbuilt capabilities for business process management help banks manage, monitor and
improve business processes. Superior operational controls for identity and access
rights, transaction limits and collateral management help enhance security, control and
insight. Integration with fraud detection, Know Your Customer (KYC), Foreign Account
Tax Compliance Act (FATCA) and Anti-money Laundering (AML) systems helps banks
tighten regulatory and compliance controls. The capabilities of inbuilt and adhoc
reporting help address multi regulatory reporting requirements. Data from FLEXCUBE is
extracted, transformed and loaded to Oracle FLEXCUBE Information server for
developing high fidelity, time variant insights. The solution offers extensive
parameterization capability to generate reports based on customer requirements.

Empower IT to be Responsive to Business

Oracle FLEXCUBE Open Development Tools enable bank IT staff to respond quickly to
business needs. User interfaces, business logic and processing can be customized and

RELAT ED PRODUCTS

extended using Oracle FLEXCUBE Development Workbench for Universal Banking.

Oracle FLEXCUBE Direct Banking

Oracle FLEXCUBE Development

Workbench for Universal Banking

be automated by using Oracle FLEXCUBE Testing Workbench. Users can deploy

Oracle FLEXCUBE Development

Workbench for Direct and Mobile Banking

business needs by using Oracle FLEXCUBE Development Workbench for Direct and

Oracle FLEXCUBE Testing Workbench

2 DATASHEET ORACLE FLEXCUBE UNIVERSAL BANKING

Regression Testing of FLEXCUBE during major upgrades, customization and fixes can
system changes across devices with minimal effort and keep pace with evolving
Mobile banking.

ORACLE DAT A SHEET

CONTACT US

For more information about Oracle FLEXCUBE Universal Banking, visit oracle.com/financialservices or
call +1.800.ORACLE1 to speak to an Oracle representative.

CONNECT W ITH US

blogs.oracle.com/oracle
facebook.com/oracle
twitter.com/oracle
oracle.com

Copyright 2014, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the
contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other
warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or
fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are
formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and
are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are
trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. 1114