Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!

BASIC TRAINING COURSE

INTRODUCTION
ACCESSING THE SYSTEM
Sign On

SON/ZXX

Sign Off

SOF

Change Area

S<area>

Check for Active Working Area

OP/W*

Correct double sign on or error in sign

on

SAI/XXXX

ENCODE AND DECODE

Country

.LE<country name>

.LD<country code>

Airlines

.AE<airline name>

.AD<airline code>

City

.CE<city name>

.CD<city code>

Display Detailed Record

.AR<Airline Code>

Airport Information

.CR<City Code>

Display all country divided into regions

.RD

Display all the states of the country

.RD<country code>

GIS (Galileo Information System)

Display Chapter Index

GG*

Display Chapter by Number or Name

GC*50 or GC*CURRENCY

Display page of current Chapter

GP*20

RELAY

Companion

Response Capture

LOCAL TIME
Display Local Time

@LT

Local Time of Specific city

@LT<city code>

Local time on specific date

@LT<city code><DDMMMYY>

MAPS
Display Maps

C*MAP/<country name>

DISPLAY CURRENCY
Display Currency and Country Code

FBT*

Display Currency by Country Code

FBT*NP

Currency Conversion

FZI<Currency code><amount><currency code>

TIMETABLE
Convert displayed availability to Time Table Display

TT

Timetable from today

TT<City Pair>

Timetable for Specified Carrier and Date

TT<Date><City Pair>/<Carrier Code>

Check Return Time Table on Specific Airline

TTR/<Carrier Code

MINIMUM CONNECTING TIME

Display fill in format for Minimum Connecting
Time

DCT

Display Minimum Connecting Time

DCT<City Code>

Display Routing from one place to another

DCP<City Pair>

AVAILABILITY
General Air Availability

A<Date><City Pair>

Carrier Specific Air Availability

A<Date><City Pair>/<Carrier Code>

Carrier Specific Air Availability through Direct Access

A<Date><City Pair>*<Carrier Code>

Availability through Direct Access via Specific City

A<Date><City Pair>.<Via City>*<Carrier Code>

For More Classes

A@#<Line no>

For 1 day later

A#1*<Carrier>

For 1 day before

A-1*<Carrier>

i)

SELLING SEGMENT
Sell seats

0<no. of Seats><Class of Service><Line no>

Sell seats on Connecting Flights in same class

0<no. of Seats><Class of Service><Line no>*

Sell seats on Connecting Flights in different class

0<no. of Seats><Class of Service><Line no><Class of

Service><Line no>

Direct Sell

0<Carrier Code><Flight No.><Class><Date><City Pair>NN<No.

of Pax>

Passive Sell

0<Carrier Code><Flight No.><Class><Date><City Pair>AK<No.

of Pax>

Open Sell.

0<Carrier Code>OPEN<class><City Pair>NO<No. of Pax>

0<Carrier & Flt no><class><Date><City pair>IN

Book segment when waitlist closed

<Pax no>

ARNK or Surface

CREATING BOOKING FILE:

NAME FIELD
One Name and Surname

N.<surname>/<first name><initial>

Multiple Names and same Surnames

N.<no of pax with same surname><surname>/<first

name><initial>/<first name><initial>

Create an Infant Name

N.I/<surname>/<first name><initial> *DOB

Create a Child Name

N.<surname>/<first name><initial>*P-C05

Group Name

N.G/<no of pax><group name>

Change First Name of a Booking File

N.P1@<surname>/<first name><initial>

Delete Second Name of a Booking File

N.P2@

Display All Name Only

*N

ii) PHONE FIELD

Create Agent Contact Number with Agent's Reference

P.T*<agency name><phone no>REF <ref name>

Create Pax's Business Contact

P.<city code>B*<name><phone no>

Change Second Phone Item of a Booking File

P.2@B*<name><phone no>

Delete Second Phone Item of a Booking File

P.2@

iii) TICKETING FIELD

Minimum input to indicate that booking is Ticketed

T.T*

Ticketing Time Limit

T.TAU/<date>/<time>

Change a Time Limit

T.@TAU/<date>/<time>

Change Time Limit to Ticketed

T.@T*

Delete Ticketing Field

T.@

iv) RECEIVED FIELD

Create a Received Field

R.<name>

Delete a Received Field

R.@

Change a Received Field

R.@<name>

v) END TRANSACTION
End Transaction
End Transaction and Retrieve PNR
RETRIEVING BOOKINGS
Retrieve BF by Record Locator or PNR

E
ER

*<PNR Number>

Retrieve BF by Name

*-<Surname>/<Name>

Retrieve BF by Infant Name

*-I/<Name>

Retrieve Group BF

*-G/<Group Name>

Redisplay Booking File Only

*R

Redisplay all Hidden Data of BF

*ALL

BF List on specific date

LD/ALL/<Date>-D

BF List on specific date and specific carrier

LD/ALL/<carrier code>/<Date>-D

OPTIONAL FIELDS:
OTHER SUPLIMENTARY INFORMATION (OSI)

Advise all Airlines in PNR

SI.<airline code>*<free text>

Advise an Airline about Pax is VIP

SI.<airline code>*VIP <surname>/<name> <initial><post>

Change OSI field

SI.<line no>@<carrier code>*<free text>

Delete OSI

SI.<line no>@

Delete OSI in range

SI.<line no> - <line no>@

VENDOR REMARKS

Send a Vendor remark to airline

V.A<carrier code>*<free text> RF <Name>

Change Vendor Remarks

V.<line no>@A<carrier code>*<free text>

Delete vendor Remarks in range

V.<line no> - <line no>@

Display all Incoming and Outgoing Vendor Remarks

*VR

NOTE PAD REMARKS

Input Remarks

NP.<Free Text>

Delete

NP.<line no>@

Change

NP.<Line no>@<Free Text>

TICKETING

Check how to insert Ticket Number on SV or MH

GC*200/5/SV OR GC*200/5/MH

Give SSR Carrier's Ticket Number (Ticket No. must be

with Check Digit No.)

SI.P1/TKNM*<Ticket No.> (Single Ticket No.)

SI.P1/TKNM*<Ticket No.>-<Ticket No.>

Give SSR Carrier's Conjunction Ticket Number

SI.P1/TKNM*<Ticket No.>/<Ticket No.>

SI.<carrier code>*TKNM<Ticket No.>

Give OSI Carrier's Ticket Number

SI.<carrier code>*TKNM<Ticket No.>

SI.<carrier code>*TKNM<Ticket No>-<ticket no>

Serial and Break Ticket No.

SI.<carrier code>*TKNM<Ticket No>/<ticket no>

To insert an Infant Ticket Number

SI.<carrier code>*TKNM<Ticket No.>/INF

MANUAL SSR DATA

APIS (Advance passenger Information)Passing Passport
details.

SI.P1/DOCS*P/PPTYPE/PPNO/POI/DOB/GENDER/PP EXP
DATE/LASTNAME/FIRSTNAME

CHANGE STATUS OF SEGMENT

Change Status of Segments from TK/KK/KL to HK

@<seg no>HK OR @2-4HK>

Change Status of Segments from HK to RR

<@1RR OR @1-2RR>

CANCEL AIR SEGMENT

Cancel Entire Itinerary

XI

Cancel Only One Segment

X<Segment No.>

Cancel Two Different Segments

X<Segment No.>.<Segment No.>

Cancel Simultaneous Segments

X<Segment No.>-<Segment No.>

Cancel serial segments with One Different Segment

X<Seg. No.>-<Seg. No.>.<Seg. No.>

ITINERARY MODIFICATIONS

Rebook Segment

@<Seg No.>/<Carrier Code><Flight No.>

Rebook serial segments with One Different Segment

@2-4.7/Y

Rebook Entire Itinerary to Unique Class

@A/<Class>

Rebook Entire Itinerary for Pax.

@A/<No. of Pax>

Rebook Segment for Pax.

@<No. of Seg>/<No. of Pax>

Move one Segment to follow another Segment

@<No. of Seg>S<No. of another Seg>

SEND EMAIL
Type E-mail address

MT.<Email Address>

Send Email to default address

EM

Send E-mail to default address and retrieve booking

ERM

Sending E-mail using Web site

www.viewtrip.com

FLIGHT INFORMATION
Display Details of the Flight on Segment 3 of a BF

TTB3

Display Details of the Flight on line 3 of availability

TTL3

CLONE PNR
Copy all Segments

RESALL

Copy all Customer Data

REALL

Copy all Segments and Customer Data

REALLSALL

MILEAGE MEMBERSHIP FIELD

Display a list of Airlines having Mileage Membership
agreement Table.

M*ALL

Display Mileage Membership agreement Table for TG

M*TG

Enter GF Membership card for pax 5 in case of more than

2pax

M.P5/GF12342324

Enter Multiple mileage card no for Pax 2, specifying cross

actual participants LH, UA and AC who are listed in TG
Mileage table.

M.P2/TG123555/LH/UA/AC

Enter multiple card number

M.P2/TG5547646-EK6645445

Delete Mileage Membership data for all Pax

M.@

Delete all Milaege membership[p data for pax 2

M.2@

ADVANCE SEAT RESERVATION

Display Seat Configuration map for Segments3

SM*S3

Display a list of Seat characteristics

SC*

Display Seat Availability Map for Segment 4

SA*S4

Reserve Non smoking asile Seats for passenger 2 and 4

on all segments

S.P2.4/NA

Reserve Non Smoking window Seat Passenger 3 and all

segment

S.P3/NW

Reserve Seats 11A through 11C for passengers on all

segments

S.11A-C

Cancel Seats for all passengers on all segments

S.@

Cancel Seats for Passenger 2 on all Segments

S.P2@

Display seat Reservation Currently Hold

*SD

Change seat status code to HK

S.@*HK

DIVIDE BOOKING FILE

Divide Name
Divide Name from Group Booking

DP<name no>
DG/<no of pax> or DG/<no of pax>.P<name no>

Notes: File Entry F is done to file the divided PNR. Received form and End transaction has to be done to save the
modification.

QUEUES
Count all Queues

QCA

Access queue 27

Q/27

Move to next PNR queue

Remove PNR from queue

QR

Sign out of queue and ignore BF

QXI

Send message to general message queue

QEM

Place PNR on own queue 35

QEB/35

Place PNR on issuing agencys Queue

QEB/<Agency ID>/45|46|47

PRINTING PNR

ITINERARY PRINTING

Retrieve the PNR

Connect Print Manager

Give entry ------------*all

Capture it in note pad

Print all Booking File Data ---P-*ALL

Give print command

CTRL+B (screen print

Give Entry----TKPDID

FARE DISPLAY
Fare Display

FD<date><city pair>

Follow-up Entries
Carrier Specific Fare Display

FD/BA

Fare Display for One Way or Return

FD-OW or -RT

Fare Display for child or Infant or Adult

FD*Ch or IN or AD

Change Destination Point

FDDAMS

Change Origin Point

FDOLAX

FARE QUOTE (Itinerary Pricing)

Quote applicable Adult Fare for all Passengers, all
segments, in the Class Booked (Basic Entry)

FQ or FQ:USD(for USD fare)

Quote a Best Buy Fare (Basic Entry)

FQBB or FQBB:USD

Quote for passengers 1 through 4 with Plating Carrier BA

FQP1-4/CBA

Quote for Passengers 1 through 3 Adult Fare,4 Child Fare

&5 Infant Fare with Plating Carrier AA

FQP13*AD.4*CH.5*IN

Quote for Passenger 1 Child Fare

FQP1*CH

Quote a Best Buy fare for Passenger 1 Adult,2 Child & 3

Infant with Plating Carrier UA

FQBBP1*AD.2*CH.3*IN/CUA

Quote for Segments 2 though 4

FQS2-4

Quote a Best buy Fare for Segments 2 and 4

FQBBS2.4

Fare Quote with stopover at Segments 2 and 4

FQO2.5

Quote for Passengers 1 & 4 with Plating Carrier BA &

with Stopover at Segments 2 & 6

FQP1.4/CBA/O2.6

Specified Selling and ticketing Countries if other than own

sold in India Ticket in Bangladesh

FQ.DELDAC

Fare Quote Exempting all Taxes

FQTE

Fare Quote Exempting Specific UT Taxes

FQTE-UT

Fare Quote Exempting all Taxes for a Country IN ( India)

FQTE-IN*

Follow up Entries
Redisplay Fare Quote

FQ*

Redisplay Fare Quote Best Buy

FQBB*

Rebook Best Buy Itinerary

FQBBK

Cancel all Field Fares

FXALL

Cancel all Filed Fares 2

FX2

FARE SHOPPING WITHOUT A BOOKING FILE

Fare Shopping for One way in USD

FSKTM01JULLHR|:USD

Fare Shopping for Round trip in USD

FSKTM01JULLHR30JULKTM|:USD

Fare shopping for 3 passenger

FS3KTM01JULLHR

FARE SHOPPING LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY

Fare Shopping for One way in USD
FSAKTM01JULLHR|:USD
Fare Shopping for Round trip in USD

FSAKTM01JULLHR30JULKTM|:USD

FARE QUOTE PLANNER

Quote for unbooked routing on any carrier and any class
Quote for unbooked routing using specific carrier in
specific class
NOTE: For Carrier +YY

For no stopover X-

PAST DATE QUICK RETRIEVAL

Retrieve BF by record Locator

FQP<City pair><originating city>

FQP<originating city>|<Carrier code>.<Class><Destination>

For Surface -- --

PQ/R-PNR

Retrieve BF by a date and name

PQ/31DEC04-GURUNG

Retrieve BF by date range and name

PQ/01DEC04-31DEC04-GURUNG

DISPLAY HISTORY

Display all history of PNR.

*H

Display History of Service informations.

*HSI

VIEW PNR (SQ / CX / MH)

To go into CX System

@@CX/VIEW PNR

Display CX pnr

*<CX PNR>

Drop out from CX system

I OR @@1G

CLAIM GULF PNR

To claim GF PNR

C/<AIRLINE CODE > *<AIRLINE PNR>

C/<AIRLINE CODE>/OK

CLAIM QF / KQ / LH PNR
TO BE DONE BY AIRLINES

ES/P<PCC>-B
RFPAX AND ER

TO BE DONE BY 1G AGENTS

C/<airline code>* PNR

C/<airline code>/ok
R.PAX & ER

Important notes:
1. When Dividing a PNR, always remember to check for Vendor locator (airline PNR) in both the PNRs.
2. Changes should be made ONLY after all the PNRs have received the Vendor Locator.
3. Always Remember to check for O* sign beside the arrival time after creating PNRs with HS segments.
4.

While pricing, if the system does not auto price the itinerary , check fare rules for sales restrictions, travel restrictions ,
combinations, child discount ,stopovers etc.

5. Always Remember to check queues for HX ,UC , UN , UU , US , NO segments and remove them .
You can find the queue description by entering H/PAQ.
6. Check for Vendor Remarks for messages from airlines by checking Q/16 before issuing the ticket.

Thanks for choosing Galileo!!!

CHINA CITY CODE

SHA SHANGHAI HONGQIAO, CHINA
PVG SHANGHAI PU DONG,CN

27 MI/

43 KM

NTG NANTONG,CN

64 MI/

103 KM

WUX WUXI,CN

66 MI/

106 KM

NW

HGH HANGZHOU,CN

86 MI/

138 KM

SW

CZX CHANGZHOU,CN

88 MI/

142 KM

NW

NGB NINGBO,CN

95 MI/

153 KM

NKG NANJING,CN

151 MI/

243 KM

YNZ NANYANG,CN

167 MI/

269 KM

NW

JUZ QU XIAN,CN

215 MI/

346 KM

SW

SZX HUIZHOU SHENZEN,CN

24 MI/

39 KM

ZUH ZINHUI,CN

40 MI/

64 KM

SW

ZMY HUANGPU,CN

62 MI/

100 KM

NW

CAN GUANGZHOU CANTON,CN

84 MI/

135 KM

NW

SWA SHANTOU,CN

190 MI/

306 KM

NE

MXZ MEI XIAN,CN

199 MI/

320 KM

NE

ZHA ZHANJIANG,CN

247 MI/

398 KM

KOW GANZHOU,CN

252 MI/

406 KM

WNZ WENZHOU,CN

BJS BEIJING, CHINA

HKG HONG KONG, HONG KONG S A R

HAK MEILAN,CN

MFM MACAU, MACAO S A R

GALILEO AVAILABILITY
*** AVAILABILITY ***

DEPENDING ON WHERE YOU ARE LOCATED IN THE WORLD YOU WILL

RECEIVE A DIFFERENT RESPONSE TO AVAILABILITY FORMATS. IN
MARKETS WHERE *SPONSORED FLIGHTS* ARE SWITCHED ON THE NEUTRAL
DISPLAY MAY BE PRECEDED BY FLIGHTS OF THE SPONSORING AIRLINE.

ENTRY FORMATS ARE THE SAME WHETHER SPONSORED FLIGHTS IS

SWITCHED ON OR NOT. SEE ASK TRAVELPORT ANSWER 27494 FOR
FULL DETAILS OF THIS PROCESS.

BASIC AVAILABILITY ENTRIES

--------------------------

A22JUNBRUATH

AVAILABILITY BRUSSELS - ATHENS 22JUN

AROMPER

AVAILABILITY FOR TODAY

A#FRAVIE

AVAILABILITY FOR TOMORROW

A.FRLISJFK

AVAILABILITY FOR NEXT FRIDAY

AD22JUNSTOLIS

AVAILABILITY ORDERED BY DEPARTURE TIME

AJ22JUNVIEATH

AVAILABILITY ORDERED BY JOURNEY TIME

AA22JUNDUBROM

AVAILABILITY ORDERED BY ARRIVAL TIME

AF22JUNSYDHKG

FIRST AVAILABLE FLIGHT ON OR AFTER

22JUN

A22OCTCDG#BRU

FLIGHTS FROM SPECIFIC AIRPORT (CDG)

OF A MULTI-AIRPORT CITY

A22OCTPARLHR#

FLIGHTS TO SPECIFIC AIRPORT (LHR) OF

OF A MULTI-AIRPORT CITY

AP22NOVLONNYC

AVAILABILITY OF AIRLINES WITH LAST

SEAT AVAILABILITY AND/OR CARRIER

SPECIFIC DISPLAY

AQ21DECSYDLON

AVAILABILITY OF AIRLINES WITH

SECURED..SUPER GUARANTEED AND

GUARANTEED BOOKING FUNCTION

AU25AUGBKKMNL

AVAILABILITY OF AIRLINES WITH

SECURED AND SUPER GUARANTEED BOOKING

FUNCTION

A20NOVAMSBKK/N

TURN OFF TRAVEL SCREEN PREFERENCE

MODE

Meal Codes

oneworld Member carriers

Map of IATA Traffic Conference Areas

Types of Aircraft
Aircraft
Any machine or structure that can fly in the air is regarded as a aircraft:

Types of Aircraft:
1.

As per wing:
a.

Rotary wing Helicopters

b. Fixed wing Others

2.

As per engine :
a.

Turboprop aircraft Fokker F-27, Twin otter-DHC, Avro

b. Jet Engine all Boeing/ airbuses, DC9,DC10,B727,737,747,757,767,707

3.

As per speed:

a.

Supersonic speed Concorde very fast but noisy sound

b. Subsonic speed very fast but lower sound

4.

As per body:
a.

Wide body airbus A300,A340,B747,B767

b. Narrow body B757,B727,B737, DC8, DC9

5.

As per range:
a.

Short range aircraft DC9,B737(2300)

b. MEDIUM RANGE AIRCRAFT B727,B757(6000)

c.

Lon range aircraft B707,B 747, A300, \A310(10000)

d. Ultra long range Global express A340/500, B777(15000)

6.

Airbus manufacture by air trance

Auto manufacture by uk
(A.V roe and company)
Boeing roe and company usa (NAC)
Twin offer and company Canada (NAC)

ADMs & ACMs

Agency Debit Memos (ADMs) and Agency Credit Memos (ACMs)
Agency Debit Memo (ADM) and Agency Credit Memo (ACM) are accounting documents used by Airlines to make
adjustments to any payment irregularities in the issuance of tickets and other related documents.
ADMs/ACMs are issued by Airlines in BSPlink. The transactions are processed by the DPC to be included in the next
available billing, taking into account the period allowed for the Agent to dispute ADMs. If the ADM is not disputed, the
transaction is included in the Agent's next Billing Analysis.
In this Lesson we will explain some of the main reasons for which these ADM/ACM transactions are issued. We will also
explain in detail how you can query, investigate them and dispute ADMs, in the period allowed, before being included in
your Agency's Billing.

Agent Credit Memo (ACM)

In the case where an Airline owes an Agent money, it issues an ACM to the Agent via BSPlink, setting out the details of
the amount to be credited to the Agent.
Below are typical reasons a credit memo may be issued:

 Over collection of fares and taxes

Unclaimed commission

Agent Debit Memo (ADM)

An ADM serves to notify an Agent that, unless there is some justification of the contrary, the Agent owes the issuing
Airline money.
ADMs are issued through BSPlink by the Airline.
Below are typical reasons a debit memo may be issued:

Under collection of fares

Penalties

Undercharges

Unreported sales

Credit card rejections

Commission errors

Electronic Tickets
Electronic Tickets through Global Distribution System (GDS)

Electronic Ticketing is a method to record the sale of passenger transportation and related services without issuance of
paper value documents. Electronic Tickets (ETs) are issued through the Agent's Global Distribution System (GDS) or
Ticketing System Provider (TSP).
Electronic Tickets are more convenient for passengers they no longer have to worry about losing tickets, and changes
to itineraries are quicker and more convenient.
Electronic Ticket numbers are supplied automatically by the Agent's GDS/TSP.
As a record of their journey passengers shall be issued with a Passenger Itinerary Receipt (ITR) together with the
Mandatory Ticket Notices. Mandatory Ticket Notices are available at the IATA Agenthome web site
(www.iata.org/Agenthome) in a number of languages.

Galileo FARE QUOTE

BASIC ENTRIES
FQ

-----------------------------

QUOTE APPLICABLE ADULT FARE FOR ALL

PASSENGERS...ALL SEGMENTS...IN THE CLASS
BOOKED

FQT

QUOTE A BOOKING FILE USING TODAY

AS THE BOOKING DATE

FQBB

QUOTE BEST BUY

FQBC

QUOTE BEST BUY..CALCULATING THE SAVING

BETWEEN THE FARE FOR THE ITINERARY AS
BOOKED..AND THE FARE AFTER RE-BOOK

FQBA

QUOTE BEST BUY..IRRESPECTIVE OF AVAILABILITY

FQA

QUOTE ALTERNATE FARES FOR ITINERARY (IFQ

ONLY)

NOTE: ALL THESE ENTRIES MAY BE FOLLOWED BY THE PRICING

MODIFIERS THAT FOLLOW. INFANTS SPECIFIED IN THE NAME
FIELD WILL BE QUOTED AT THE INFANT RATE. FOR
ITINERARIES WHICH CONTAIN U.S. POINTS INCLUDE PLATING
CARRIER MODIFIER..FOR EXAMPLE FQCSR.

FARE QUOTE BEST BUY BY CABIN

----------------------------

FQBB||-PREMF
FQBB||-FIRST

PREMIUM FIRST CLASS

FIRST CLASS

FQBB||-BUSNS

BUSINESS CLASS

FQBB||-PREME

PREMIUM ECONOMY

FQBB||-ECON

ECONOMY (INCLUDES ECONOMY FARE TYPE SUCH

AS EXCURSION/SPECIAL/PROMOTIONAL ETC)
FQBB||-AB

BY CABIN(S) ACTUALLY BOOKED

OVERRIDE FARE SELECTION LOGIC

----------------------------TO OVERRIDE FARE SELECTION LOGIC IN ORDER THAT A SPECIFIED
CARRIERS FARES ARE USED IN A FARE QUOTE.

FQOCXX

OVERRIDE THE PRICING LOGIC CARRIER AND

SUBSTITUTE CARRIER XX

FQOCXX/CZZ

OVERRIDE WITH CARRIER XX AND PLATING CARRIER

ZZ

FQS1-6/OCXX

OVERRIDE SEGMENTS 1 TO 6 PRICING LOGIC

FQ*JCB/OCXX

FARE QUOTE PASSENGER TYPES JCB WITH OVERRIDE

CARRIER XX

FQBBOCXX

OVERRIDE CARRIER XX ON FARE QUOTE BEST BUY

FQBBOCXX/CZZ

OVERRIDE WITH CARRIER XX AND PLATING CARRIER

ZZ FOR BEST BUY

FQBBS1-6/OCXX OVERRIDE SEGMENTS 1 TO 6 PRICING LOGIC FOR

FARE QUOTE BEST BUY

FQBB*JCB/OCXX FARE QUOTE BEST BUY FOR PASSENGER TYPES JCB

WITH OVERRIDE CARRIER XX

PRICING MODIFIERS
-----------------

** PASSENGERS **

FQP2CLX
OR

QUOTE ITINERARY FOR PASSENGER 2 (ADULT OR

SPECIFIED INFANT) FOR ITINERARY WITH

FQP2/CLX

PLATING CARRIER LX

FQP1-4CAF

QUOTE ITINERARY FOR PASSENGERS 1 THROUGH 4

FQP2.5CVS

QUOTE ITINERARY FOR PASSENGERS 2 AND 5

PASSENGER NOS. MUST BE IN ASCENDING ORDER

FQBBCBA

QUOTE BEST BUY FOR ALL PSGRS IN BF. IF THE

PTCS HAVE BEEN ADDED TO THE NAME FIELD RELEVANT DISCOUNTS WILL BE AUTOMATICALLY
CALCULATED. (FROM 26FEB07)

FQP1.2*C08/CUA QUOTE ITINERARY FOR PSGR 1 ADULT FARE AND

PSGR 2 CHILD AGE 8 YEARS IF PTC HAS *NOT*
BEEN ADDED TO NAME FIELD. (FROM 26FEB07).

FQP1.2*YTH14

QUOTE FOR PSGR 1 ADULT FARE AND PSGR 2

FARE AGED 14 (AGE ADDED AFTER PTC CODE)

FQP2-4.5-7*CNN/CUA
QUOTE FOR PSGRS 2 TO 4 ADULT FARES AND PSGRS
5 TO 7 CHILD FARES WITH PLATING CARRIER UA

FQBBP1.3-4*CNN QUOTE BEST BUY FOR PSGR 1 ADULT AND PSGRS

3 AND 4 CHILD FARE

FQ*SRC65

QUOTE ITINERARY FOR FARES APPLICABLE TO

PASSENGER TYPE CODE (SENIOR CITIZEN AGE 65)

FQ*C05/ACC

QUOTE FOR A CHILD ACCOMPANIED BY AN ADULT ON

A SEPARATE PNR

FQP1*C10/ACC2

QUOTE FOR A CHILD (PSGR 1) ACCOMPANIED BY

2 ADULTS ON A SEPARATE PNR

** SEGMENTS **

FQS3-5

FARE QUOTE FOR SEGMENTS 3 THROUGH 5

FQBBS2.5

FARE QUOTE BEST BUY FOR SEGMENTS 2 AND 5

** STOPOVER / NO STOPOVER SELECTION **

FQAX2.4

NO STOPOVERS AT OFF-POINT FOR SEGMENTS 2

AND 4

FQO3

FARE QUOTE WITH STOPOVER AT SEGMENT 3

FQO3.5

FARE QUOTE WITH STOPOVERS AT SEGMENTS 3 AND

5

FQ*A15/O2.4

FARE QUOTE FOR PASSENGER AGED 15 WITH

STOPOVERS AT SEGMENTS 2 AND 4

** SPECIFIED BOOKING CLASS **

FQ.Y

FARE QUOTE FOR LOWEST APPLICABLE FARE IN

Y CLASS

** SPECIFIED FARE BASIS **

FQ@BLXAP

FARE QUOTE ALL SEGMENTS WITH FARE BASIS

BLXAP

FQS2-3@J2

FARE QUOTE SEGMENTS 2 AND 3 WITH FARE

BASIS J2

FQP1.2*CNN@BE70 FARE QUOTE ITINERARY - PSGR 1 ADULT AND PSGR

2 A CHILD..BOTH WITH FARE BASIS BE70

** SELLING AND TICKETING COUNTRY **

FQ.GVADUB

SPECIFIED SELLING AND TICKETING COUNTRIES

IF OTHER THAN OWN. SOLD IN SWITZERLAND..

TICKETED IN IRELAND

** PERSONAL GEOGRAPHY **

FQ*SEALPA

QUOTE SHIPCREW FARE LOCATION (REGISTERED)

FQ*C10LCAQC

QUOTE CHILD AGE 10 LOCATION QUEBEC/CANADA

FQ*SRC65LGB

QUOTE SENIOR CITIZEN AGE 65 LOCATION U.K.

** FARE BREAKPOINTS **

FQMB2.4

FARE QUOTE MUST BREAK AT SEGMENTS 2 AND 4

FQNB1.3

FARE QUOTE MUST NOT BREAK AT SEGMENTS 1

AND 3

FQOB2

FARE QUOTE MUST ONLY BREAK AT SEGMENT 2

** CURRENCY **

FQ::USD

FARE QUOTE FARES FILED IN THE CURRENCY

SPECIFIED

FQ:USD

QUOTE AN ITINERARY AND SHOW THE EQUIVALENT

FARE TAXES AND TOTAL IN USD AT THE BANK RATE

FQS1@LHXAN.2@LHWAN/CBA

FARE QUOTE ITINERARY WITH DIFFERENT

FARE BASIS

** SPECIFIED DATE **

FQ.T11OCT08

SPECIFIED SALE/TICKETING DATE (FUTURE)

** TAX EXEMPT QUOTATIONS **

FQBBTE

BEST BUY EXEMPTING ALL TAXES

FQTE

FARE QUOTE EXEMPTING ALL TAXES

FQTE-CA

FARE QUOTE EXEMPTING ALL TAXES FOR

COUNTRY CA

FQTE-FR*

FARE QUOTE EXEMPTING ALL TAXES FOR COUNTRY

(FRANCE)

FQTE-US*-RA

FARE QUOTE EXEMPTING ALL TAXES FOR

COUNTRY US AND RA FOR SPECIFIC TAX

** PENALTY/RESTRICTIONS **

FQ:AP

QUOTE FARE FOR ITINERARY..EXCLUDING FARES

WITH ADVANCE PURCHASE REQUIREMENTS

FQ:NR

NO AP/STAY OR PENALTY RESTRICTION

FQ:MM

NO MIN OR MAX STAY RESTRICTIONS

FQBB:NM

NO MINIMUM STAY RESTRICTIONS

FQBB:NX

NO MAXIMUM STAY RESTRICTIONS

FQBBPE00

NO PENALTY RESTRICTIONS

FQBBPE25

PENALTY RESTRICTIONS UP TO 25 PCT

** PAPER/ELECTRONIC TICKETING MODIFIERS **

FQET

ELECTRONIC TICKET REQUIRED (NAFQ)

FQPT

PAPER TICKET REQUIRED (NAFQ)

** COMBINATION OF MODIFIERS **

FQ.ZRHROM/P1

SPECIFY SELLING AND TICKETING COUNTRY FOR

PASSENGER 1
FQBBP1-3/S2.4.T15JUN05
QUOTE BEST BUY FOR PASSENGERS 1 THROUGH 3
SEGMENTS 2 AND 4 FOR TICKETING ON 15JUN2005

FQ*YTH/S1-4

QUOTE YOUTH FARES FOR SEGMENTS 1 THROUGH 4

(PASSENGER NUMBER MAY BE OMITTED PROVIDED

THERE IS ONLY ONE PASSENGER DESCRIPTION)
------------------------------------------------------------------CHAP 605-HELP

PAGE 207-FARES FOCALPOINT SHOPPING

-------------------------------------------------------------

*** FOCALPOINT SHOPPING ***

FOR FOCALPOINT SHOPPING WITH AN ITINERARY >H/FSBF

FOCALPOINT SHOPPING WITHOUT A BOOKING FILE

------------------------------------------

BASIC ITINERARY AND ROUTING

---------------------------

FSLON10JANDXB

ONE WAY JOURNEY

FSLON10JANDXB20JANLON

ROUND TRIP JOURNEY

FSBKK11JUNHKG17JUNSIN
20JUNTYO25JUNBKK

CIRCLE TRIP JOURNEY

LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY

-----------------------------------------------

FSAJNB10JANSEZ

ONE WAY JOURNEY

FSAPAR10JANALG20JANPAR

ROUND TRIP JOURNEY

FSASYD11JUNJKT17JUNSIN
20JUNDRW25JUNSYD

CIRCLE TRIP JOURNEY

SURFACE SECTORS AND CONNECTIONS

-------------------------------

FSLON10JANDXB--AUH20JANLON SURFACE SECTOR

FSROM11JUNX-JFKCVG20JUN
X-JFKROM

CONNECTING POINT (X-JFK)

PRICING MODIFIERS (MUST BE PRECEDED WITH A |)

----------------------------------------------

FSFRA10JUNLON17JUNFRA|*C10 PASSENGER TYPE CODE

FSFRA10JUNLON17JUNFRA|:P

PRIVATE FARES ONLY

FSFRA10JUNLON17JUNFRA|-ACCT PRIVATE FARE WITH ACCOUNT CODE

FSFRA10JUNLON17JUNFRA|PE00 FARES WITH NO PENALTY
FSFRA10JUNLON17JUNFRA|:NR

FARES WITH NO RESTRICTIONS

FSFRA10JUNLON17JUNFRA|TE-GB TAX EXEMPT

FS2FRA10JUNLON20JUNFRA

2 PASSENGERS

FS2FRA10JUNLON17JUNFRA

2 PSGRS ADULT AND CHILD AGED 7

|P1.2*C07

WITH OPTION TO BOOK 2 SEATS

FSFRA10JUNLON20JUNFRA

2 PSGRS ADULT AND CHILD AGED 7

|P1.2*C07

INFORMATION ONLY - ONLY 1 SEAT

WILL BE BOOKED.

FLIGHT SEGMENT MODIFIERS

------------------------

FSSYD11JUNTYO/QF19JUNHKG/CX JOURNEY WITH PREFERRED CARRIER

FSSIN11JUNHKG-BUSNS

PREFERRED CABIN CLASS ON SECTORS

10JUNPAR-FIRST
FSZRH11JUNLHR.M#20JUNZRH.E# MORNING DEPARTURE ON 1ST SECTOR
AND EVENING ON 2ND SECTOR
FSCDG12JULMAD.D14JULBUE.SO DIRECT FLIGHT ON 1ST SECTOR AND
SINGLE ONLINE CONNECTION ON 2ND

ITINERARY MODIFIERS
-------------------

FSLAX11JUNLON19JUNLAX||//*A PREFERRED ALLIANCE (STAR *A)

FSLAX11JUNLON19JUNLAX||/AA# ONLY PREFERRED CARRIERS
FSLAX11JUNLON19JUNLAX||

PREFERRED CARRIERS (AA -OR- UA)

/AA/UA
FSLAX11JUNLON19JUNLAX||

PREFERRED CABIN CLASS

-FIRST
FSLAX11JUNLON19JUNLAX||.D
FSNYC11JUNLON19JUNNYC||M

PREFERRED FLIGHT TYPE (DIRECT)

MULTI AIRPORT PROCESSING

FOR NAVIGATION AND FOLLOW ON TRANSACTIONS >GP*209

FOR FOCALPOINT SHOPPING WITH AN ITINERARY >H/FSBF

------------------------------------------------------------------------------- CHAP 605-HELP
PAGE2
-------------------------------------------------------------

*** FOCALPOINT SHOPPING ***

PAGE 208-FARES FS

WORKING WITH FOCALPOINT SHOPPING AND A BOOKING FILE

---------------------------------------------------

TAKE THE FOLLOWING STEPS...

1. BOOK THE ITINERARY AND ENTER NAMES IN THE BOOKING FILE.
2. REQUEST FOCALPOINT SHOPPING - ENTER: FS
3. SELECT THE REQUIRED ALTERNATIVE OPTION AND REBOOK THE NEW
ITINERARY USING FSK COMMANDS (FSK3 TO REBOOK OPTION 3)
4. FARE QUOTE THE REBOOKED ITINERARY AND END TRANSACTION.

PRICING MODIFIERS (MUST BE PRECEDED WITH A | )

-----------------------------------------------

ALL PRICING MODIFIERS THAT ARE AVAILABLE WITH FARE QUOTE

FUNCTIONALITY (FQ FQA FQBB ETC) MAY BE USED WITH
FOCALPOINT SHOPPING.

A FULL LIST OF PRICING MODIFIERS AND FURTHER INFORMATION CAN

BE OBTAINED THROUGH ASK TRAVELPORT ANSWER 907 OR BY ENTERING
>H/FQ

NOTE. YOU MUST SEPARATE MULTIPLE PRICING MODIFIERS WITH A /

NEW PRICING MODIFIERS HAVE BEEN INTRODUCED TO BE USED WITH

FOCALPOINT SHOPPING...

FSA

FSALL

DISPLAY OPTIONS REGARDLESS OF AVAILABILITY

SHOP ALL SEGMENTS INCLUDING WAITLIST AND

UNCONFIRMED.

FS||-AB

SHOP ALL SEGMENTS AND PRICE IN THE CABIN

BOOKED AS WELL AS LOWEST OVERALL FARE.

FSMNNN

MAXIMUM DESIRED FARE E.G. FSM350

SYSTEM ASSUMES CURRENCY OF YOUR SET.

OTHER PRICING MODIFIERS ARE SIMILAR TO THOSE USED BY

FOCALPOINT SHOPPING WITHOUT A BOOKING FILE.

FS*STU

PASSENGER TYPE CODE (STUDENT)

FS:P

PRIVATE FARES ONLY

FS-ACCT

PRIVATE FARE WITH ACCOUNT CODE

FSPE00

FARES WITH NO PENALTY

FS:NR

FARES WITH NO RESTRICTIONS

FSA|TE-GB

TAX EXEMPT

FS*STU/P1/TE:P

SHOPPING FOR A STUDENT FARE - PSGR 1 - TAX

EXEMPT AND PRIVATE FARES ONLY

ALL ATPCO PASSENGER TYPE CODES CAN BE USED.

AVAILABILITY MODIFIERS
---------------------ALL AVAILABILITY MODIFIERS MUST BE PRECEDED WITH A ||

/BA

CARRIER CODE (MAXIMUM 3)

/CX#

ONLY SPECIFIED CARRIER

/CO-

EXCLUDE CARRIER

//*O

ALLIANCE CARRIERS (ONE WORLD)

//*S-

EXCLUDE ALLIANCE CARRIERS (SKYTEAM)

-FIRST

CABIN PREFERENCE (ALSO -BUSNS -ECON -PREMF

OR - PREME)

-FIRST*

CABIN PREFERENCE PLUS FARES IN LOWER CABIN

AS PERMITTED BY THE FARE

FLIGHT TYPES
.D

DIRECT

.C

CONNECTING

.DI

DOUBLE INTERLINE CONNECTION

.DXB

.SO SINGLE ONLINE CONNECTION

.SI SINGLE INTERLINE CONNECTION

SPECIFY CONNECTING CITY

.PAR- EXCLUDE CONNECTING CITY

TIME OF DAY
.M

MORNING

.E

EVENING

.N

NOON

.M#
.E#
.N#

DT23

DEPARTURE TIME

JT25

JOURNEY TIME

-10
I

MORNING ONLY
EVENING ONLY

NOON ONLY
AT23 ARRIVAL TIME

10 DAYS EARLIER THAN BOOKED #5 5 DAYS LATER

ITINERARY AS BOOKED

FOR NAVIGATION AND FOLLOW ON TRANSACTIONS >GP*209

Importance of knowledge on Fares & Ticketing to Airline and Travel Agency

management

1.

It helps to make proper planning. It helps to estimate the revenue share or revenue yield from the aircraft operation.

2.

It helps to make proper marketing. The knowledge on the fare & ticketing helps to produce the competitive prices in the
market to compete with the competing airlines.

3.

It helps to make ground service more capable & active. A staff having proper knowledge fare & ticketing can deal the
passenger properly.

4.

It helps to make proper accounting of sold documents & flown documents.

5.

It helps to detect short deposit to the airlines from sales offices.

6.

It helps to verify the correctness of billing from the two or more airlines carriers. It saves from excess payment to other
airlines.

7.

It helps to make proper billing to the interline carriers for the services provides to the passenger issued from other
airlines. Also
-

To determine the air fare

To calculate/ recalculate the airfare

To share/ prorate the airfare

To read, act and write the ticket.

IATA ( International Air Transport Association)

IATA The International Air Transport Association- was founded in Havana, Cuba, IN April 1945. It is the prime vehicle
for inter-airline cooperation in promoting sage, reliable, secure and economical air service for the benefit of the worlds
consumers. The international scheduled air transport industry is now more than 100 times larger than it was in 1945. Few

industries can match the dynamism of that growth, which would have need much less spectacular without the standards,
practices and procedures developed within IATA.

At its founding, IATA had 57 Members from 31 nations; mostly in Europe and North America Today it has over -270
Members from more than 140 nations in every part of the globe.
The modern IATA is the successor to the International Air Traffic Association founded in The Hague in 1919 the year
of the worlds first international scheduled services.

IATA is the world organization of the schedule of airlines. The organization was established under a special act of the
Canadian parliament which got Royal assent in Dec 1945.

-IATA is the Non- Governmental organization

-IATA is non political organization.
-IATA does not deal with any political aspect matters.
-IATAs function start only when two countries enter into air service agreement. Then after IATA function starts.
-IATA is a democratic organization where any type of decision is made on the basis of voting from active members.
-IATA is closely associated with ICAO in organization & activities.

IATA:
Today 50 million international air passenger pay for their ticket in one place in one currency but complete their journey
using at least two or more airlines from different countries using different countries using different currency.

The Multilateral interline traffic agreement ( MITTA) are the basic for the airline interline network, close to 300 airlines
who signed them accepting each others ticket & airways bills.
The fares& rates established by IATA Tariff coordination committee are known as normal fare/ or international fares/
Multilateral fares which are varied for all over the world for selling & accepting services of any airlines.

Multilateral interline Traffic Agreement (MITA)

NYC---LON----DOH------KTM------PKR

1.

2.

3.

4.

5.

Role& Activities of IATA

IATAs activities relate to reduce the cost of airline operation, & the prices carriers charges to the public as low as
possible
Also commencement whit safety.

Operations & Commerce( easy & low price)

IATAS operational tasks is to ensure that the aircraft utilized to carry the worlds passenger & goods which are able to
operate with maximum safety & efficiency,
Under clearly define & universally understood regulation.
IATAs commercial objective is to ensure that passenger, cargo & mail can move on time best Global network as easily as
if they were on single airline within a single country.

IATA makes it constant & a progressive effort is simplify & standardize procedures documents within the airline
themselves, among government & manufactures & collaboration with other international organization.

Technical Activities
IATA has played & continuous to play an important part in the drafting of the IC standards & recommended practices
which comprise the technical regulation of civil aviation.
For on-time journey & contribute to cost efficiency, IATA deals with air to ground -ground to air
communication& radio navigation & landing olds.

Engineering & environment

IATA activities help to cover the latest technology both on board (inside aircraft) & on ground & also developing airline
policy on important environmental issues.

Airports
IATA develops its policy on airline requirement for airport terminal expansion of existent terminal for the development of
new ones& also to minimize the user cost of airports because it directly reflects the operating cost of airlines.

User Cost /Charges

The charges imposed by airport authority (normally the government) to the airline for the use of airport for the purpose of
landing, take off & parking of the aircraft & for the space being used at airport terminal building & or / any space being
used within the airport territory. This directly effect operating cost of the airlines.

6.

7.

8.

9.

10.

11.

12.

13.

Flight Operation
IATA deals with a factors worldwide that affect the safe operation of aircraft, such and traffic control ( ATC) system,
procedures for operating in low visibility, operating equipment to be provided at airports, & flight crew trainings, IATA
will try to allow airline to fly the shortest possible routes between one point to another point.

Medical
IATA emphasize on monitoring of health standard for flight crew, hygiene & sanitation in aircraft catering, making travel
easier for disable passenger.

Security
IATA security activities include the development of anti-hijacking (Revence crime, Property crime) measures, counter
act, fraud& theft in a variety of forms.

Air Law
The activities include the formulation of the airlines view in the development of international conventions affecting such
matters at a liability of the air carriers their customers & other parties& preparing the legal foundation for the present
system of uniform traffic documents that can be used throughout the worldwide network of IATA members routes.

Financial
IATA financial activities include all aspects of accounting & settlements of transaction between airlines though ICH so
that one airline can sell the service of another airline.

Besides this IATA helps to standardized practice in fixing & circulation of currency exchange rates taxes & charges etc
IATA also monitor to user charges.

Tariff coordination
One of the main activities of IATA includes the negotiation of international fares & rate to submission to government.

Traffic Service
IATA activities includes their continuous efforts on the standardization measures for ticket formats, air way bills & other
documents related to air transport.

Air Traffic Service

IATA helps to create uniform procedures worldwide for passenger, baggage, cargo & mail & airport.

One of the most important achievement of the IATA is the creation of MITA (Multilateral interline traffic agreement)

14.

Travel Agency
IATAs activities are also related to develop the selling agents to help distribution of airline seats in this vast global
market. IATA gives an industry accreditation to the agents who meet the requirement or criteria established by the IATA.

15.

BSP
IATA also introduces the system of selling reporting a ticket by the agent easily billing & settlement plan(BSP) & Cargo
accounts settlement system (CASS) are be vital example to it.

Processing of Billing & Settlement by IATA

If UAs Ticket and CX (Issuing Airlines) holding te fare amount carrying airlines monthly billing to ICH ( IATA Clearing
House) Geneva ICH presents details statements with ticket coupon to issuing airlines (holding the fare amount) because
they charge IATA fare amount which is more in price as compared to domestic charge.

1. Issuing airlines received 7% commission from carrying airlines which is known as interline service charge (ISC)

2. This is interlining billing & settlement process which is done through IATA clearing House non- IATA members and
airlines can also participate in ICH. But ICH members have follow MITA arrangement.

MITA-------------ICH-----------------IATA--------9% Commission.

16.

Training
IATA activities also include the continued operation of different training program through IATA aviation training &
development institute.(ADTI)

17.

Developing nations
IATA also helps to the airlines in developing countries. Launching of the Programmed developing nation airlines (PDNA)
in 1981. It has three mail objectives.

a.

To identify the needs of airlines in a developing nation for training assistance.

b. To assist these airlines in updating funds for training program.

c.

To provide training course for airline staff member.

What do You mean by GDS?

A

global

date

distribution

database

provides

all

system

that

kinds

is

of

(GDS)

accessible

tariffs

and

can

be

to

defined

its

tourism

as

subscribers

services

to

centralized

through

subscribers

and

computing
everyday,

permanently
terminals.

allowing

upto-

the

GDS

users

to

make, change and cancel reservations, as well as to print tickets and avail themselves of any kind of rights related to
services

and

products.

subscribers,

with

airline

Traditionally,

companies

being

travel

the

agencies

owners,

have

creators,

hosts

or

been

the

salesmen

for

main
GDSs.

It

be noted that this situation has been undergoing important alterations .The GDSs constitute at the present time the
evolution and natural adaptation of the traditional computer reserve systems (CRS) to the market. The origin of these
distribution systems comes from the 1960s in the United States as a consequence of the inefficacy of manual systems for
the control of seat availability in the wake of the growth experienced by the aviation industry .With the goal of creating an
automated system for the capacity administration of their airplanes, American Airlines and IBM developed a joint program
that became the SABRE, considered the first CRS . The original purpose of these systems was to facilitate through an
automated system the storage and administration processes of all the information related to flights, lodging availabilty,
and schedules or prices. Beginning in 1987 and as a consequence of the increase in demand for the application of such
information to other types of tourism products (e.g. hotel rooms), and of the internationalization of their operations, CRS
moved towards a new and enlarged concept which we know today as the global distribution systems. Traditionally, inside
the distribution channels a GDS operates as a retail wholesaler because its sales are addressed to the travel agencies.
However, at the present time all the major players have developed direct access to consumers through the Internet, and
as

GDS

result

of

constitutes

this

the

information to carry

reorientation

main
out

working

GDS

tool

their job, from

for

should

travel

the moment

now

also

agencies,
a client

be

considered

providing

them

all

as

the

asks for a service until

retailer.

necessary

the potential

sale and follow-through. The GDSs provides a valuable instrument for travel agencies, increasing their productivity.
Moreover, this wholesale element in the distribution channel is also a very positive tool for hotel companies, airline
companies, car rental business, etc. Some have argued, however, that the effectiveness of global distribution systems for
hotel products has not been proven . Disadvantages of this distribution channel include utilization costs, and the halo
effect may obscure the reality of its different effectiveness for different tourism products. The rise of computerized
reservation systems sponsored by the hotels themselves, with a clear specialization in this kind of tourism product, has
decidedly
The

GDS

begun
industry

to
is

revolutionize

the

consolidated

under

way
the

such
control

central
of

four

reservation
powerful

systems

organizations,

operate.
three

of

them Galileo, Sabre, and Amadeus comparable in dimension. The fourth element, Worldspan, keeps a certain
distance from the others. Beyond these exist another five systems: Abacus Distribution Systems, Axes International
Network,GETS, Infini Travel Information, and TOPAS. Parallel to these companies, however, whose origins are in the
airline industry, another ninety some regional reservation systems which emulate the original GDSs have important

coverage. These regional systems (RICIRMSs Regional Integrated Computer Reservation Management Systems),
according to Buhaliss denomination , constitute a strategic tool for the small and medium-size companies of the tourism
sector.
These

new

developments

in

the

organization

of

the

tourism

industry

confront

the

GDSs

with

panorama to which they must respond. The GDSs will have to develop new strategies that will allow them to continue
being the nucleus of tourism distribution. To reach such a goal, providers of GDSs should understand, among others
things, that they must: continue to evolve their technological experience; reduce utilization costs; simplify the utilization
processes; enlarge the products and services range; establish strategic alliances with the new competitors; and develop a
more effective relational marketing policy with travel agencies; etc.

What are the Benefits of BSP for IATA Accredited Agents

There are many ways travel agents benefit from participating in IATA's Billing and Settlement Plan:
Simplification

Neutral Standard Traffic Documents (STDs) replace dedicated airline ticket stocks.

Agent sales are reported electronically to central point

Savings

Less resources are required for airline sales reporting

Electronic distribution of billing reports

Enhanced control

Reporting of standard traffic documents under BSP control

Consolidated document flow, permitting accelerated quality controls

Overall process monitoring by a neutral body - IATA BSP.

What is BSP System ?

The Billing and Settlement Plan is a system designed to facilitate the sale of airline tickets issued by IATA Accredited
Agents and to simplify the reporting and remittance (payment) of these transactions to IATA Member and non-IATA
airlines.
The Billing and Settlement Plan and its Data Processing Centres (DPCs) make it possible for IATA Accredited Agents to
sell air transportation and to report their sales to the BSP participating airlines through the BSP.

The BSP is a system whereby IATA Accredited Agents can sell many airline services and report these sales to each
airline through the BSP system.

In general, most merchants pay for their supplier products and services before selling them to consumers.

However, in the case of travel agencies, airline products and services are paid for after they have been re-sold to their
travel customers

Here is how the selling of airline services takes place:

Customer requires an air transportation service

Travel agent offers advice, flights and fares

Customer makes a decision to purchase the service

Travel agent makes a reservation through a Global Distribution System (GDS) or a Ticketing System Provider (TSP) and
issues a ticket

Ticket details are sent automatically to the Data Processing Centre (DPC) of the BSP

The BSP Data Processing Centre receives airline ticket sales information from the Global Distribution System or TSP
when the ticket is issued by a travel agent. The DPC processes the information to produce a billing report of the tickets
sold by the agent for each BSP participating airline.

In the BSP system the agent pays one amount to a central point - IATA BSP.

BSP participating airlines receive one billing report from the IATA BSP, which contains detailed information of each travel
Agent's sales for each airline.

The BSP DPC produces and delivers electronically one sales report (Airline Billing Analysis) for each Participating
Airline detailing sales issued by all IATA Accredited Agents.

The BSP DPC also produces a billing report (Agent Billing Analysis) detailing each ticket transaction issued by the
agent for all the BSP participating airlines.