Doris M.

Henriquez
45 Glenmoor Drive
East Haven, CT 06512
203 468-7456

Summary: Well-organized, bi-lingual executive administrator with thirty-nine years

of experience in management support.

Accomplishments

Management/Financial Control
• Developed effective process for staff supervision, headcount tracking, payroll
and training
• Effectively managed critical projects, contracts and financial cost control with
minimal supervision
• Implemented Budget MIS to summarize domestic and International branches
expenditures
• Eliminated redundant manual functions and maximized staffing at reduced levels
• Implemented, composed and prepared office procedures manual
• Launched the usage of the palm pilot system for four locations
• Reorganized office area to maximize floor space and provide courtesy phone
usage area for clients
• Implemented air filter cleaning system for a healthier environment for Airfoils
executives and staff

Administration
• Administered scheduling and management of top executive level and
department functions
• Designed complex senior management presentation documents
• Prepared contracts, amendments, orders, consents and approvals, accounts
payable transactions, invoice processing and report preparation, purchase
orders, bank reconciliations and made bank deposit runs
• Developed friendly filing system and universal document retrieval process
• Designed various types of office tracking forms, spreadsheets and charts
• Managed inventory control, meter reading billings, equipment and supplies
• Created and Implemented 31 day follow-up folders

Confidential Issues
• Conducted on-line and manual consumer credit investigations
• Researched credit histories and interviewed applicants
• Researched impact of Fair Credit Report Act (FCRA) revisions as they impact new
applicant screening

Customer Relations
• Developed and implemented service calls and quality assurance programs to
improve customer satisfaction
• Generated customer feedback reports to monitor service response
• Improved scheduling and dispatch functions of multi-state field service
technicians for industrial installations and maintenance service calls
Doris M. Henriquez
45 Glenmoor Drive
East Haven, CT 06512
203 468-7456

Software Knowledge - Word, PowerPoint, Outlook, Excel, Lotus, Access, Rumba &
Great Plains accounting software

Skills - Bilingual. Dictaphone, statistical typist, speedwriting, proofreader, Fujitsu

scanners (adobe), Caregiver

Employment History

2008 – 2010 Greenfield & Fox Co., East Haven, CT

Executive Office Administrator & Secretary
Assist CPA during tax season only – Part Time

2002 - 2009 Milford Power Company, LLC - Milford, CT

Executive Office Administrator & Secretary to VP
Power Plant - An Electrical Power Industry

1999 - 2002 Pratt & Whitney, North Haven, CT

Assistant to the Director of Airfoils

1999 - 1999 A.R. Mazzott/Reitman Personnel/Kelly Services/Manpower,

CT
Administrative Assistant – Executive Assignments:
- Masonic Management Service - Brown, Welsh & Votre
- Norman Teague, Attorney - Pratt & Whitney, Director of Airfoils

1990 - 1998 Salomon Smith Barney, 7 WTC, NYC (Formerly Salomon

Brothers)
Executive Administrator to Senior Vice President
Investment Banking/Corporate Security/Cost Control

1990 -1990 ATS Asset/Nova & Cosmopolitan Temporary Personnel Services,

NYC
Administrative Assistant Assignments:
- Bank of Montreal - Financial Division - Columbia Pictures -
Promotion Department
- Ellis & Kirkland - Litigation Division - Merrill Lynch - Public
Relations & Special Events
- Salomon Brothers - International Trade - Salomon Brothers -
Investment Banking

1987 – 1990 The DJS Group, Inc., 745 5th Ave., NYC
Doris M. Henriquez
45 Glenmoor Drive
East Haven, CT 06512
203 468-7456
Executive Assistant to CEO
Investment Banking and Financial Consulting Wizard

Education

1991 – 1998 Salomon Brothers Inc. (In-house training), NYC

Fire Report Writer, Access, Tables & Graphics, Windows NT
Essentials, Time Management, Introduction to the Internet,
MARRS/Rumba - Budget/Financial Programs
1989 – 1998 Fred Pryor and Dunn & Brad Seminars, NYC
• How to Manage Multiple Projects/Deadlines
• Management Skills for Secretaries
• Evelyn Wood Reading Dynamics
• The Grammar & Usage Seminar
• Business Writings for Results
• Project Management
1986 Robert Finance Business Institute, NYC - Wang Certificate
1973 Opportunities Industrialization Center, NYC - Advance Secretarial
Course; Bookkeeping and Speedwriting
1971 Mabel Dean Bacon Vocational High School, NYC - General
Commercial Diploma