Resume of: Dale M. Forrester, MBA.

, MSEE
Suwanee, GA. 30024; Cell Phone: 404-583-7775; US Citizen
Email: dmforrester5446@gmail.com; Linkedin: https://www.linkedin.com/in/daleforrester

DIRECTOR/SENIOR PROJECT-PROGRAM MANAGER PRODUCT DEVELOPMENT

NETWORK INFRASTRUCTURE MARKETING DIRECTOR WITH EXPERTISE IN CONSULTING AND OPERATION EXCELLENCE DELIVERING
INDUSTRY-WIDE SOLUTIONS IN
| WIRELESS | INFORMATION TECHNOLOGY | LANDLINE | ENERGY | TELECOMMUNICATIONS |HEALTH CARE| GOVERNMENT|

I am a dedicated, visionary, Senior manager with a proven record of solving complex customer issues and driving value
propositions to lower overall cost, improve ROI, increase revenue/market share/customer base. A creative problem-solver with
a passion for excellence and a unique, dual background in engineering sciences and marketing, I consistently seek to produce
exceptional results based on attention to detail and continuous improvement. I have a track record of exceeding expectations
and successfully developing fast and efficient solutions, working independently and collaboratively with a team of
multidisciplinary consultants, engineers, architects, sales/account executives, VARs, channel partners and procurement. I
guarantee timely delivery of projects within budget, and rely on my leadership abilities to determine critical facts, conquer
challenges, perform analyses, delegate, innovate, inspire, motivate and mentor/Council. My peers describe me as: Driven,
Consistent, Proactive, Engaging, Flexible, Ability to Lead, Ability to Adapt, Successful, Knowledgeable, Confident and Energetic.

Highlights of Expertise and DemonstratedSkills:

Account Management Site Acquisition (Real Estate Development) and Tower (L&A) Construction Software Development
Life Cycle Hardware Product Development Bid & Proposal (RFI/RFP/RFQ) Outside Plant Value Engineering Wireless
Site Optimization Wireless Site Integration Launch Program Network Planning and Engineering Case Management
Strategic Partnerships Software Tool Applications Launch Strategy Process Development Six Sigma Team Coach
Change Management Technology Management Project Management Portfolio Management Business cases Process
Excellence DAS Deployment/Implementation Recruitment Contract negotiations IT Project Manager PMO/Change
Management SDLC -Agile/Waterfall Project Initiation Project Planning Execution Control and Monitor Project
Charter Tracking Project Milestones C-Level Oral Presentation and Sales Skills Integration Procurement Negotiation
skills Industry Experience Project Planning Capacity Planning, Process Improvement. Process Design Leading Meetings
Industry Knowledge CRM ERP Client Relationship Management Performance Analysis Project Management Concepts
Consulting Experience MOPs SLA Customer Experience Strategic Thinking Translate Vision to Requirements
Fast Implementation and Delivery Results Oriented Self-motivated Imaginative and Lateral Thinker Analytical and
Decision Making Skills-Ability to Analyze Creative Problem Solving-Manage and Resolve Problem issues Detail Oriented
Interpersonal Integrity and Leadership Skills Ability to Motivate and Empower Others Effective Communicator-Oral and
Written Communication Skills Conflict Resolution Troubleshooting Technical Issues Management Skills Problem Solving
(Resolve issues) Multitasking/Ability to Multitask Excellent Organizational Skills Networking skills Assertive
Budgeting Project Coordination Financial Business Analysis Strategic Planning Knowledge Sharing

As a Program/Project Manager/Leader, I deliver strong organization and planning skills and insights for the advancement of
innovative solutions impacting IT/Wireless/Mobile large-scale Enterprise & Infrastructure network solutions:

I quickly assimilate vast quantities of new information, extract basic principles and driving mechanisms, Prioritized,
and prepare planning/execution/monitor & controls, change management proposals, Financial Analysis;
Produce methodologies for hardware, software any change management, and IT based on industry best current practices;
Develop and manage key metrics/milestones and dashboard results/ Conduct Meetings and generate reports;
Perform and lead initiatives, work independently and with teams to perform detailed analysis and optimization;
Coordinate and manage meetings (scoping/quality/audit/deployment/Regulatory/municipality/launch);
Resolve problems, complete system optimization and recommend optimum operating conditions and Close-Outs;
Responsible for the completion of all project documentation and liaison with Government agencies
(FCC/FAA)/clients: presentations, progress reports, project Issues, Due Diligence, and Conduct Meetings;
Coordinate activities, matrix managed and supervise teams (direct reports, consultants, contractors,
vendors) to proactively resolve conflict, resolve problems, collaborating with supporting organizations
Assess management skills/technical skills of team, determine resource gaps, Key Performance Indicators
(KPIs) to complete the project and communicate to stake holders/Influence Upper Management.

D A L E M . F O R R E S T E R PAGE 2 OF 3

Network Site Acquisition (Real Estate Tower Management), Wireless Construction & Tools
Audit, Structural/Scoping, Application, Lease Review/ Zoning/Building Permit/Lease Negotiation/Lease Package Review/
License Protect / IBM/NTP/ROW. Tower modifications (roof tops/ relocation, drop and swap, sector add, sector splits),
NEPA/ Environmental, Site Design/ Bid Package/ Request for Proposal/Financial Reporting/ Reliability/ Resolving IssuesConstruction Activities, OOM-NORAD, Distribution, DAS, RFDS Data sheets, FileNet, Siterra, Autoform, Granite
DAS Make Ready Pole Application/Deployment: In-building, Parking Deck, Stadiums/Venues. Implementation: LTE/DAS
Antennas, Access Points/Power Units/UPS and DAS Head End (Remote Units/ boosters), Fiber optical transmitters/
Routers/ Servers/Modules/ Rectifiers/Splitters/ Couplers/ UMTS/LTE/Jumpers/ Microwave/ FTTC/FTTH/OSP/ISP), ETTC
Fiber/ Ethernet/Redline Construction Drawings/CDs/Coordination/Documentation
Tools: PowerPoint, Excel, Advance Excel Oracle, PACE Proliance, Microsoft Office, Microsoft Excel, PowerPoint, Access,
Outlook, Visio, MS Project, Microsoft Project, Cognos, SharePoint, Cisco, Project Management tools

PROFESSIONAL WORK EXPERIENCE

Founder| Director |Marketing| IT | Wireless | Landline| Telecommunication
Leadership for Marketing in Wireless & Landline Telecommunications
Jan 2016 Present
Researching Industry Leaders/ Industry Trends, attending networking events/ Participating in Industry Discussion.

President |Account Management | Product Development |Project-Program Management| Marketing

Affinity Incorporated, LLC., Suwanee, GA. Certified MBE -Georgia Dept. Of Transportation
President Global Consulting Engagement/Practice
Jan 2003 Jan 2016
Program/Project Management Major Clients: Haiti Central Government -OAVCT, Kineticom/AT&T, Pyramid
Consulting/AT&T, Mastec/AT&T, My-COM-USA, Clearwire/Sprint, Cingular Wireless, Peak/Cox. Served as Site Acquisition
(Wireless Real Estate Property Management) and Tower Construction (L&A) subject matter expert. Program Delivery over
last 10 years: Deployed/Launched 10,000+ Committed UMTS/LTE Overlay Macro cell, Microcell, Pico cell/DAS (IN-BUILDING /
Outdoor) sites, NSB (New site build) integration, Drive test and optimization to reduce Churn. Financial/Insurance Sectors.
Product Development and Product Management Major Clients: Peak/Cox, Cingular Wireless, Clearwire/Sprint, Lucent, Haiti
OAVCT Government Managed Innovation Meeting Deadlines & Project Delivery for: SaaS, Feature Development & Delivery
of Unified Communication /Roadmap Release/ Business Issues/Financial Issues/ VoIP/Mobile/ and design flexibility.
Product Development - Large-Scale Infrastructure IT Software SDLC-Agile/Waterfall Clients: Lucent Technologies, Pyramid
Consulting/AT&T, Peak/Cox. Managed Complex Projects Governance/Compliance/Key Performance Indicators /Technical
Requirements/Business requirements, Quantitative backlog, sprint, stories, use case, epic stories. Established Collaborative
Environment for Data Modeling, Data Warehousing, Database Design, Design Concepts, Quality Control, System
Development, Data Analysis, Engineering Design and collaborated with Cross-functional Teams -Developers & Scrum Master
Business and Solution Management Major Clients: Arris Communications, Sigma Transnational, Cingular Wireless, Haiti
OAVCT Government. Managed Sales /Product Strategy/Business Transformation/Case Management/ Platform Migration.
Marketing Research Major Clients: Sigma Transnational/US Government, Arris Communication. Provided quality standards,
Project Plan, Business Process Management/Product Lifecycle Management/ Identification of potential target acquisitions.
Solution Management/Sales/Account Management for Aggregate Telecommunications Reseller Major Partners: Avant,
Level3, CenturyLink. Accountability for Customer acquisition/Client Acquisition for Hosted VOIP/SIP, Cloud/Colocation, TEM,
Telecom, Data Center, Wi-Fi, Cloud, Contact Center, and Video. Drive Improvements in Territory Management Increasing
Productivity for Sales Management/ Sales Cycle / Cold calls/Lead Generation/Prospecting / Market Research/ Sales Plan/
Sales Forecasting/ Sales Quota/ /Manage Status Reports/Business Development/ Channel Management/ Competitive
Analysis/ Consultative/Contract Negotiation/Cross-selling/Customer Reporting / Scheduling Results/ Risk Management/
Consulting Marketing/ Project Management/Account Reconciliation/Payments/Expenses/Performance Management.

Affinity Incorporated, LLC, Suwanee, GA; Certified MBE - Georgia Dept. Of Transportation
President Global Consulting Account Management Engagements
Jan 2003 Jan 2016
Achievements:

Developed a Site Acquisition Wireless Real Estate Development Algorithm to allow the Haitian Government to saved
$2MM renegotiating contract/amendments with wireless carriers while Meeting Tight Deadlines and Project Risks 2015
Program/Project Manager - Achieved 20% (6months) schedule improvement for launch date, and 10% or $2.5MM equipment
and services cost reductions of competitor equipment using Pareto analysis, and customized sub-contractor service/OEM
incentive programs. Haitian Government100% satisfaction Stakeholder Management/Steering Committee 2015

D A L E M . F O R R E S T E R PAGE 3 OF 3

Personally analyzed the entire project scope and customer/client outsourcing-external/internal requirements/ specifications/ and
saved additional cost 25% $5.5M by re-negotiating service prices/ service discounts. Haitian Government 2015
My contributions at ATT C&E (2013-2014) allowed Georgia market (Site Acquisition/Construction) to be the best in
Southeast Region and nationwide in cycle time (10% or 45 days ahead of launch schedule) improving time to market that
obtained: quicker revenue, improve customer base, improve market share, and avoid cost associated with delays.
Wrote/Published (2013/2014) ATT Site Acquisition process, procedure, guidelines, job aids, Performance metrics and
policy documentation. Saved AT&T $500,000 for the life of lease amendments (terms and conditions) with landlords.
Wrote/Published Business Requirement/Architecture Requirement for FMC and Unified Communications. Cox 2008.
Product Development/Product Management Save $MM (VoIP, Internet, Wireless) time to market. Clearwire (2007)
Moved Cingular Wireless Southwest Region to #1 position in the nation for business transformation and case management
migrating of over 50+ systems in 20 states within 7 months. 100% Business Stakeholders satisfaction. (2006)

Vice President | Account Management |Marketing| Product Development| Product Management|

MHOP NETWORKS (Start-up), SOMERSET, NJ
Senior Vice-President Product Management Development and Account Management Jan 2003 Jan 2006
Product Management - Led Lean project team to identified new wireless/IT/Landline technology developments/New
product introduction and trends to incorporate into new products resulting is $250,000 quarterly increase in revenue.
Project/Program Management - Led the project planning and implementation of projects, facilitate the definition of project
scope, goals and deliverables define project tasks and resource requirements. Managed Product Strategy/Public Relations.
Budget/Financial- Profit & Loss (P&L) ownership. Developed full scale project plans, assembled and coordinated project
staff; managed budget, managed resource allocation; planned and scheduled project timelines; prepare reports; tracked
project deliverables, interfaced with supportive carriers and oversee product testing and carrier testing.
Account Executive/Staff/Partner Management - Provided engagement directions to Project teams & Account team for
sales, quality assurance, monitored and reported on progress of the project to all stakeholders, presented reports, managed
project changes and interventions; Key Performance Indices (KPIs) for Project close-out, Evaluations/Appraisal/Assessments.

Director | Account-Solution Management |Product Development| Project-Program Management|

Lucent, Whippany, NJ; USA, China, UK, Italy, Germany, Netherlands, France, Spain
Director Product Management and Marketing
Sept 1995 Dec 2002
Account Management/Solution Management - Developed pre-sales proactive proposals/Engagement Offers, RFP/RFQ
responses and presented solutions to customers/clients. Managed Business Transition/Transformation utilizing new enhanced
features/ applications/ capabilities /network upgrade achievement over 3 years; part of the $3 Billion in sales of new
(hardware/software) infrastructure equipment and new End-to-end Service Management and Distribution.
Product Management/Product Development - $650M over 2 years for large-scale network infrastructure (hardware/
software) equipment and managed services. Approved $275MM R&D funding/Collaborating with Corporate Finance
(Business Acumen) for: International SWOT/Market penetration/Strategic Opportunities for features/applications/services.
Managed Product definition/ Product Marketing/Product Specifications/Product Strategy/KPIs/Technical Acumen
IT Transformation/Outsourcing- Managed internal/external process improvements, outsourcing engagements and Logistics.
Program Management (PMO) Deployed over 1500 USA (Macro cell, Micro cell, Pico Cell/DAS) sites with responsibility for
network operation, Benchmarking and Growth Initiatives, budgets, project plans, staffing, and vendor partnering.
Project Management - Deployed over 4500 USA sites (Macro cell, Micro cell, Pico Cell/DAS) managing network operation,
Inventory Management, budgets, project plans, and Collaborated with vendors/partnership/Policies and Procedures.
International Account Management & Marketing - Created sales presentations, marketing collateral, MARCOM (market
communication) and trained salesforce. Develop Strategies/Pricing/Product Positioning/Product Strategy/ Segmentation/
Competitive Analysis/Best Practices. Account Management-Upselling Clients: China Unicom, Telefonica, Telecom Italia, and
Omnitel for Landline/Wireless micro cell, Pico cell/DAS deployment/installation/integration/Provisioning/commissioning.

EDUCATION AND CERTIFICATIONS

Benedictine University, Lisle, Ill, Masters Business Administration, MBA/Marketing-Operations

Illinois Institute of Technology, Chicago, Ill, Masters of Science, Electrical Engineering
Illinois Institute of Technology, Chicago, Ill, Bachelor of Science, Electrical Engineering
Communispond, C-Level Presentation, Excellent Communication & Relationship Management Training Course
Certificate: PMP in progress P r o j e c t M a n a g e m e n t I n s t i t u t e
Lucent Technologies University Certificate: RNC, Node B, Process Management, Negotiation Skills, PMP Program
Management, Product Management & Product Development
IESE, Barcelona, Spain, Executive Management Program Certificate