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Sbi Life Insurance Ajmer ": A Project Report ON
Sbi Life Insurance Ajmer ": A Project Report ON
PROJECT REPORT
ON
TRAINING UNDERTAKEN AT
1
Certificate of company
2
Preface
3
ACKNOWLEDGEMENT
Acknowledgement
I express my sincere thanks to my project guide, Mr. /Dr./Ms./Mrs.
_______________________________________, Designation _________________,
Deptt______________., for guiding me right form the inception till the successful
completion of the project. I sincerely acknowledge him/her/them for extending their
valuable guidance, support for literature, critical reviews of project and the report and
above all the moral support he/she/they had provided to me with all stages of this
project.
I would also like to thank the supporting staff ___________________________
Department, for their help and cooperation throughout our project.
(Signature of Student)
Name of the Students
4
EXECUTIVE SUMMARY
Good experiences in life are very rare and one such was doing my summer project in
The project was undertaken to make a comparison between different mutual fund schemes in
Being a student and pursuing a career in finance sector it’s very much relevant to undergo a
project like this in Financial Services sector to get the best exposure, with a company that is in
5
TABLE OF CONTENTS
Executive Summary 4
Industry Profile 7
Company Profile 25
Product Profile 29
Research objectives 44
Research Methodology 46
Findings 83
Limitations 86
Recommendations 88
Bibliography 91
Annexure 93
6
INDUSTRIAL PROFILE
The Indian mutual fund industry is dominated by the Unit Trust of India which has a total
corpus of Rs700bn collected from more than 20 million investors. The UTI has many
funds/schemes in all categories ie equity, balanced, income etc with some being open-ended
and some being closed-ended. The Unit Scheme 1964 commonly referred to as US 64, which
is a balanced fund, is the biggest scheme with a corpus of about Rs200bn. UTI was floated by
financial institutions and is governed by a special act of Parliament. Most of its investors
believe that the UTI is government owned and controlled, which, while legally incorrect, is
The second largest category of mutual funds are the ones floated by nationalized banks.
Canbank Asset Management floated by Canara Bank and SBI Funds Management floated by
the State Bank of India are the largest of these. GIC AMC floated by General Insurance
Corporation and Jeevan Bima Sahayog AMC floated by the LIC are some of the other
7
prominent ones. The aggregate corpus of funds managed by this category of AMCs is about
Rs150bn.
The third largest category of mutual funds are the ones floated by the private sector and by
foreign asset management companies. The largest of these are Prudential ICICI AMC and
Birla Sun Life AMC. The aggregate corpus of assets managed by this category of AMCs is in
excess of Rs250bn
The growth and development of Indian Mutual Fund Industry can be broadly divided into four
phases:-
Unit Trust of India (UTI) was established on 1963 by an Act of Parliament. It was set up by
the Reserve Bank of India and functioned under the Regulatory and administrative control of
the Reserve Bank of India. In 1978 UTI was de-linked from the RBI and the Industrial
Development Bank of India (IDBI) took over the regulatory and administrative control in
place of RBI. The first scheme launched by UTI was Unit Scheme 1964. At the end of 1988
Highlight of phase was entry of Public Sector Funds. In 1987 marked the entry of non- UTI,
public sector mutual funds set up by public sector banks and Life Insurance Corporation of
India (LIC) in June 1989 and General Insurance Corporation of India (GIC) In Dec. 1990.
8
Public Sector Bank also established their own Mutual Funds :-
By the end of 1993, the mutual fund industry had assets under management of Rs.47,004
crores.
With the entry of private sector funds in 1993, a new era started in the Indian mutual fund
industry, giving the Indian investors a wider choice of fund families. Also, 1993 was the year
in which the first Mutual Fund Regulations came into being, under which all mutual funds,
except UTI were to be registered and governed. The erstwhile Kothari Pioneer (now merged
with Franklin Templeton) was the first private sector mutual fund registered in July 1993.
many foreign mutual funds setting up funds in India and also the industry has witnessed
several mergers and acquisitions. As at the end of January 2003, there were 33 mutual funds
with total assets of Rs. 1,21,805 crores. The Unit Trust of India with Rs.44,541 crores of
9
Fourth Phase – since February 2003
In February 2003, following the repeal of the Unit Trust of India Act 1963 UTI was bifurcated
into two separate entities. One is the Specified Undertaking of the Unit Trust of India with
assets under management of Rs.29,835 crores as at the end of January 2003, representing
broadly, the assets of US 64 scheme, assured return and certain other schemes. The Specified
Undertaking of Unit Trust of India, functioning under an administrator and under the rules
framed by Government of India and does not come under the purview of the Mutual Fund
Regulations
Fund Regulations, and with recent mergers taking place among different private
sector funds, the mutual fund industry has entered its current phase of consolidation and
growth. As at the end of September, 2004, there were 29 funds, which manage assets of
10
GROWTH IN ASSET UNDER AMNAGEMENT
11
Company profile
12
INTRODUCTION
instruments like equity shares, preference shares which give varying returns and also bear
high risk. Similarly we have fixed income investment instruments like Bonds, Debentures,
Fixed deposits which is less risky. In last 42 years a new investment product was developed
Mutual Fund
investors place their contribution that are to be invested in accordance with a stated objective.
The ownership of the fund is thus joint or “Mutual”, the fund belongs to all investors. A single
investor’s ownership of the fund is in the same proportion as the amount of the contribution
A mutual fund uses the money collected from investors t buy those
investors who share a common financial goal. The money thus collected is then invested in
capital market instruments such as shares, debentures and other securities. The income earned
through these investments and the capital appreciation realised are shared by its unit holders
in proportion to the number of units owned by them. Thus a Mutual Fund is the most suitable
13
The flow chart below describes broadly the working of a mutual fund:
There are many entities involved and the diagram below illustrates the organizational set up of
a mutual fund:
14
Funds
CLASSIFICATION OF MUTUAL FUNDS
There are different types of mutual funds to cater for different investors’ needs,
OPEN- CLOSE-
whatever the age, and financial position, risk tolerance and return expectations. The Mutual
ENDED ENDED
fund schemes can be classified by their investment objective like income, growth, tax saving
etc as well as number of units (if unlimited open Mutual funds can be classified as following:
EQUITY DEBT/INCOME BALANCED-
FUNDS -FUNDS FUNDS
Diversified
Bond Funds
Funds
These schemes are characterized by the fact that they are available for subscription
throughout the year i.e. they do not have a fixed maturity period. Investors can buy or sell the
units of these schemes at the prices based on ‘Net Asset Value’ of the fund from and to the
mutual fund on any business day. These stocks are generally not listed on stock exchange.
Open ended schemes are preferred for liquidity. Such funds can issue and redeem
during the lifetime of the scheme. Hence, the unit capital of open-ended schemes fluctuates on
daily basis.
16
2) Close ended schemes
Close-ended schemes have fixed maturity period. Investors can buy these during the
period when they are open for initial public offering (IPO). After these they cannot issue
except bonus or rights issue. However we can buy or sell these units of the scheme on the
stock exchange where they have being listed. The maturity period of these schemes usually
Mutual funds can be classified with reference to the type of instrument in which money
1) EQUITY FUNDS
Equity funds are for those are ready to take high risk for high returns. These funds
invest in the stocks of diversified list of industries. Such funds invest in shares with
companies where the company itself and industry are thought to have good long term
potential.
Growth Option generally aims to provide capital appreciation over medium to long
term higher risks only in equities, which are expected to give higher returns.
Dividend Option generally distributes the income and profits realized by the way of
dividend.
17
Equity funds can be of the type diversified funds, sector funds, index funds or tax
saving funds.
• Diversified Funds
• Sector Funds
Sector funds choose to invest in one or more chosen sectors of the equity markets.
These sectors could vary depending on the investors preference and risk-return
attributes of the sector. These funds invest in securities of specific industry or sector of
the economy such as Health Care, Technology, Leisure, Utilities or precious metals.
The fund enables the investor to diversify holdings among many companies within an
industry, a more conservative approach than investing in one company. The sector
funds offer the opportunity for sharp capital gains in certain cases.
• Index Funds
18
These generally buy shares in all the companies composing the BSE Sensex or NSE
Nifty or any other broad stock market indices. These schemes invest in the securities
in the same weightage comprising of the index. NAV’s of such schemes would rise or
fall in accordance with the rise or fall in the index, though not exactly by the same
percentage. These are not suitable for investors who must conserve their principal or
These schemes offer tax rebates to the investors under specific provisions of the
Income Tax Act 1961 as the government offers tax incentives for investment in
specified avenues.
2) DEBT FUNDS
INCOME FUND
These schemes are targeted at risk averse people. They look toward to provide current
consistent income with preservation of capital. These funds invest in short term as
well as long term debt instruments. The short-term debt instruments include call
money lending, commercial papers, certificate of deposit and treasury bills. The long-
term debt instruments include bond issued by central and state government, public
sector organizations, public financial institutions, private sector companies. The fixed
income category funds vary greatly in their stability of principal and their dividends.
• Bond Funds
19
Bond funds provide fixed return who desire safety. The savings of the investors are
funds are more liquid diversified and conservative investments with modest capita
• Gilts Funds
A Gilt fund invests only in securities that are issued by the government and therefore
does not carry any credit risk. These funds invest in long
and short term securities issues by the government. These funds are preferred by
For the cautions investors, these funds provide high stability of principal while seeking
moderate to high current income. They invest in highly liquid, virtually risk free,
short-term debt securities of the agencies of the Indian government, banks &
corporations and treasury bills. Because of their short-term investments money market
funds usually have constant unit price, only the yield fluctuates. Money market funds
are used in short term liquid assets like Certificate of deposit (CD’s), Treasury bills
• Balanced Funds
These schemes are meant for the risk neutral investors. They provide both for growth
and income. Balanced funds invest both in equity and debt instruments as indicated in
the offer document. The downside of these funds is that you may not see your capital
appreciating at the same pace as the sensex. But in the depreciating market you may
not be disappointed with the returns.
20
ADVANTAGES OF MUTUAL FUNDS
1. PROFESSIONAL MANAGEMENT
Use of Mutual funds brings about professional management of funds. Good fund
managers with excellent research team can do better job of monitoring the portfolio.
2. DIVERSIFICATION
Mutual funds invest in broad range of securities. This limits the investment risk by
reducing the effect of possible decline in the value of any one security. One of the important
reasons to invest in mutual funds in that the risk is spread over number of stocks.
3. LIQUIDITY
In the open-ended scheme we can get redeem and receive payment within three days.
In the close-ended scheme, the units can be sold at the stock exchange at prevailing market
price.
Investing in Mutual funds has large amount of convenience. While we own just one
security rather than many and still enjoy benefits of diversified portfolio and wide range of
services. Fund managers decide the securities to trade in, collect the interest payments and see
that the dividend on portfolio investments are dully received and rights exercised. Another big
advantage is that we can move the funds easily form one fund to another in the mutual fund
21
family. This also allows you to easily rebalance your portfolio (to respond to economic
changes and significant fund management). With the regular investment plans, regular
withdrawal plans and dividend reinvestment plans. You can systematically invest or withdraw
5. WELL REGULATED
All mutual funds are registered with SEBI and they function within the provisions of
strict regulations designed to protect the interest of the investor. The operations of mutual
funds are regularly monitored by SEBI. All the acts are thus answerable to Securities
Individuals may lack sufficient amount of funds to invest in high valued stocks, but
22
RISKS INVOLVED IN MUTUAL FUNDS
After understanding the basics of mutual funds an investor can build a portfolio. But
before building a portfolio it is necessary to understand various other elements that affect the
potential value of the investment over the years. The basic thing to be kept in mind is that,
when you invest in mutual fund there is no guarantee that you will end up with more money
when you withdraw your investment than what you started out with. That is the potential of
loss is always there. The loss in the value of your investment is what considered as risk in
investment.
Risk associated with investing in Fixed Income, Monthly Income Plans and Money Market
Funds .
As with all debt securities, charges in interest rates will affect Scheme’s Net Asset Value as
the prices of securities generally increase as interest rates decline and generally decrease as
interest rates rise. Prices of longer-term securities generally fluctuate more in response to
interest rate changes than do shorter-term securities. Interest rate movements in the Indian
debt markets up or down in debt and money market securities and thereby to possible large
23
• Liquidity or Marketability Risk :
This refers to the ease with which a security can be sold at or near its true value. The
primary measure of liquidity risk is the spread between the bid price and the offer price
quoted by dealer. Liquidity risk is characteristics of the Indian fixed income market.
• Credit Risk :
Credit risk or default risk refers to the risk that an issuer of a fixed income security may
default (i.e., will be unable to make timely principal and interest payments on the
security). Because of this risk debentures are sold at a yield spread above those offered on
Treasury Securities which are sovereign obligations and generally considered to be free of
credit risk. Normally, the value of a fixed income security will fluctuate depending upon
the actual changes in the perceived level of credit risk as well as the actual event of default
• Reinvestment Risk :
This risk refers to the interest rate levels at which cash flows received from the securities
in the Scheme or from maturities in the Scheme are reinvested. The additional income
from reinvestment is the “interest on interest” component. The risk is that the rate at
Political uncertainty
Exchange rates risk
24
PRODUCT PROFILE
Investment Objective :- it is an open ended equity scheme that seeks to generate capital
equity and equity related securities of the companies belonging to the infrastructure
industries and balance in debt securities and money market instruments including
call money.
25
Performance of the fund since inception
26
Performance of the fund since inception
27
Performance of the fund since inception
28
PruICICI index Fund
It is an open ended Index linked growth fund. The inception date of the fund is 26 th February
2002.
Investment objective :- the objective of the plan is to invest in companies whose securities
are included in Nifty and subject to tracking errors, to endeavor to achieve the returns of the
It is an open ended FMCG Sectoral fund. The fund was started on 31st march 1999.
29
Investment objective :- to seek to generate long term capital appreciation from a portfolio
Companies.
30
Investment Objective: - To generate regular income through investment in debt and money
market instruments and also to generate long term capital appreciation by investing a portion
It is an open ended equity linked savings scheme started in 19th august 1999.
31
Investment Objective :- To seek to generate long term capital appreciation from a portfolio
32
DATA ANALYSIS AND
INTERPRETATION
33
Last 5 Years 41.88% 38.21% 37.52% 25% 37.6%
Inception
Duration S.T.A.R.
Last 1 Year 53.66% 34.51% 66.52% 37.9%
Inception
Mid Cap companies. In this category scheme invest in the growing mid cap companies. Both
maximum return in last one year followed by PruICICI Emerging S.T.A.R. Fund. This
Duration Saver
Last 1 Year 36.32% 47.47% 28.57% -- --
Inception
In tax saving fund (ELSS) the investment from people is done to get tax
benefit.
These funds have a minimum lock in period of 3 years. HDFC Tax Saver is
giving the maximum return and PruICICI Tax plan is at second place in terms of returns.
Reliance Tax Saver Fund and Kotak Tax Saver have been just started and the least
35
Returns in Multi Cap Funds
Fund Fund
Last 1 Year 61.47% 32.8% 25.95% 65.71% 54.1%
The scheme is mainly invest in a diversified portfolio of Mid Cap & Large
Cap companies. In this category PruICICI is the best performing fund. The second best
PruICICI is performing well in this fund since its inception and giving very
36
Returns in Sectoral Fund
Duration
Last 1 Year 25% 38.77% 23.4%
a objective of generating long term capital appreciation by investing equity and equity related
securities.
compare the returns since inception PruICICI is performing better than TATA.
37
Returns in Index Fund
Duration
Last 1 Year 45.32% 32.79% 49.21%
Last 5 Years -- -- --
Since Inception 26.37% 25% 33.7%
In this scheme in the last one year sbi is the best performing fund
and in last years PruICICI is the best performing fund. PruICICI Index Fund is giving
38
Returns in Income funds
Plan
Last 1 Year 11.44% 15.47% 4.74% 17.64% 11.5%
Inception
income through investing in debt and money market instruments, and also to generate long
since inception but in the last year Reliance has given the maximum return.
39
Returns in Balanced Funds
In the balanced fund the fund managers try to maintain a balance between
fixed income securities and equities. The main objective of the fund is to provide a regular
40
Funds PruICICI HDFC Gilt TATA Gilt Reliance Gilt Kotak Gilt
Inception
• These funds invest in government securities and the objective of this fund is to
• In this fund the PruICICI is the most appropriate fund to invest because of consistent
41
Funds PruICICI HDFC TATA Reliance Kotak
Duration Plan
Last 1 Year 5.99% 5.73% 5.66% 5.22% 5.4%
Inception
• The objective of the liquid fund is to generate returns from low risk investments
which provide high level of liquidity. In the last one year PruICICI liquid plan has
Investment
Returns in Last 24.98% 12.95% 32.78% 31.46%
1 Year
Returns in Last 44.67% 41.51% 48.71% 47.02%
3 Years
Returns in Last 49.17% 45.36% 59.32% 47.13%
5 Years
Returns Since 25.78% 33.66% 35.49% 33.58%
Inception
Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000 invested in
a year.
S.T.A.R.
43
SIP Available Available Available
Investment
Returns in Last 8.85% 40.85% 2.88%
1 Year
Returns in Last -- 66.88% --
3 Years
Returns in Last -- 69.88% --
5 Years
Returns Since 42.42% 40.59% --
Inception
Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000 invested
in a year.
Fund
SIP Available Available Available Available
Investment
44
Returns in -1.13% 23.64% -- -27.96%
Last 1 Year
Returns in 50.09% 41.73% -- --
Last 3 Years
Returns in 55.76% 42.37% -- --
Last 5 Years
Returns 41.33% 30.96% -- --
Since
Inception
Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Fund
SIP Available Available Available Available
45
Min. Rs.1000 Rs.1000 Rs.500 Rs.1000
Investment
Returns in 26.82% -- -- 28.09%
Last 1 Year
Returns in 49.99% -- -- --
Last 3 Years
Returns in -- --. -- --
Last 5 Years
Returns Since 52.36% -- -- --
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Sectoral funds
Fund Fund
SIP Available Available Available
Year
46
Returns in Last 3 31.26% -- 29.05%
Years
Returns in Last 5 34.23% -- 28.41%
Years
Returns Since 24.61% -- --
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Index Funds
Year
Returns in Last 3 36.19% --
Years
Returns in Last 5 -- --
47
Years
Returns Since 35.8% --
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Income funds
Plan Plan
Available Available Available Available
1 Year
Returns in Last 9.65% -- --- --
3 Years
Returns in Last 9.94% -- -- --
5 Years
48
Returns Since 10.05% -- -- --
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Balanced Funds
Year
Years
49
Returns in Last 5 32.8% 32.45% 36.82%
Years
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Gilt funds
Fund Fund
Available Available
Min. -- Rs.2000 -- Rs.1000
Investment
Returns in Last -- -- --
1 Year
Returns in Last -- -- --
3 Years
50
Returns in Last -- -- --
5 Years
Returns Since -- -- --
Inception
• Returns are on the basis of min. Rs. 1000 invested for 12 months that is Rs. 12000
invested in a year.
Liquid plans
51
SIP Not Not Not Not
DEMOGRAPHIC ANALYSIS
• DATA TABLE
52
80
No. of Respondents
67
70
60 53
47
50
40 Series1
30 25
18
20
10
0
20-30 31-40 41-50 51-60 Above 60
Years Years Years Years Years
Age Group
DATA TABLE
53
No. of Repondents 50 45
45
39
40
35 30
30 26
24
25 21 Series1
20 15
15
10
5
0
10,000- 15,000- 20,000- 25,000- 30,000- 35,000- Above
15,000 20,000 25,000 30,000 35,000 40,000 40,000
Monthly Income
80
70
60 53
50 45
Series1
40
30
17
20
10
0
Business Service Consultant Others
Profession
54
Question 1. What are your preferred investment priorities?
: Reason for selection of the question - The main reason behind the selection
of this question is to find out the inclination of the individuals towards various investment
options available. With the help of the data available we can make out the type of investment
options available as well as the degree of inclination towards that option.
• DATA TABLE
90 79
80
70
60 53
50
34 Series1
40
30
15 11
20 8
10
EQUITIES AND
REAL ESTATE
DEBENTURES
0
INSURANCE
MUTUAL
PPF/NSC
BONDS AND
FUNDS
SHARES
Type of investment
55
ANALYSIS: -
People prefer Mutual funds, Insurance, and Shares as the first three preferences of
investment.
Mutual Funds accounts for about 38% of the total investment made by individuals.
It’s followed by Insurance with 26.5% and Shares with 17%
.
• DATA TABLE
AWARE ABOUT MUTUAL FUNDS NUMBER OF RESPONDENTS
YES 175
NO 25
TOTAL SAMPLE SIZE 200
Awreness about mutual funds
25
YES
NO
175
56
ANALYSIS:-
• From the analysis of the above data we can make out that 87.5% people are aware
about the MUTUAL FUNDS plans.
• Although MUTUAL FUNDS plans being a new concepts, but they are picking up at a
very fast pace because of various benefits.
• The following data also shows that now people are becoming aware about the
MUTUAL FUNDS as investments option along with the insurance policy.
• The remaining 12.5% people who are unaware about the MUTUAL FUNDS Plans can
be the target market for the various Asset Management Companies.
DATA TABLE
AWARENESS ABOUT WORKING NUMBER OF
OF MUTUAL FUNDS RESPONDENTS
YES 130
NO 45
TOTAL SAMPLE SIZE 175
45
YES
NO
130
ANALYSIS
57
• From the above data we can very easily make out that still 26% people are unaware
about the working of the MUTUAL FUNDS plans.
• Although people have bought MUTUAL FUNDS as insurance as well as investment
plan but they are still not aware about how does a MUTUAL FUNDS Plan works.
60
YES
NO
140
ANALYSIS
From the data that is collected it can very easily be make out that 70% of the
respondents are having mutual funds.
58
This gives us a general idea that in the educated class most of the people are inclined
towards mutual funds.
NO.OF
QUALITIES THAT ARE LOOKED RESPONDENTS
HISTORY OR TRACK RECORD 53
RETURNS 78
QUALITY OF SERVICE 41
MANAGEMENT STYLE 12
PRUDENT AND SOUND MANAGEMENT 16
No. of Respondents
30
HISTORY OR
16
QUALITY OF
20 12
RETURNS
10
SERVICE
RECORD
0
TRACK
SOUND
STYLE
QualitiesLookedinAMC
ANALYSIS
From the data available through survey we can easily make out that 39% of people
buy mutual funds from a company on the basis of returns and 26.5% of people buy
mutual funds from a company on the basis of history and track record of the AMC.
59
20.5% of people buy it on the basis of quality of service of that particular AMC.
45 42
39
40
35
30
25 22
17 Series1
20
13
15
10 7
5
0
I
IC
S
e
K
C
A
nc
C
R
A
T
F
lI
E
T
A
D
lia
H
t ia
O
T
H
e
T
K
en
O
d
ru
P
ANALYSIS
Out of the 140 people, Prudential ICICI accounts for around 28%, Reliance accounts
for 30%, followed by TATA that accounts for around 15%..
Other companies are also in competition like HDFC and Kotak..
60
Question 7. What is your perception about MUTUAL FUNDS Plans over
ULIP Plans?
Reason for selection of the question: The basic reason for the inclusion of this
question is to know about the perception of the people of the MUTUAL FUNDS Plans over
Unit Linked Insurance Plans.
• DATA TABLE
PRECPTION OF MUTUAL FUNDS OVER ULIP NUMBER OF RESPONDENTS
HIGHER RETURNS 95
FLEXIBILITY 40
VARIETY OF OPTIONS 30
EASY LIQUIDITY OPTIONS 20
ANY OTHER 5
TOTAL SAMPLE SIZE 200
85
No. of Respondents
90
80
70
60
50 39 42
Series1
40 29
30
20
10 5
FLEXIBILITY
0
LIQUIDITY
OPTIONS
RETURNS
OPTIONS
VARIETY
OTHER
HIGHER
ANY
EASY
OF
ANALYSIS:
• On the basis of the data collected it was observed that 42.5% of people are inclined
towards the MUTUAL FUNDS mainly because it promises higher returns.Among
the other major reasons are flexibility, availability of options available and the easy
liquidity.
Question 8.How do you select and choose which MUTUAL FUND to buy?
61
Reason for selection of the question: The data collected will give us an insight about
what are the basic reasons for the selection of a company’s MUTUAL FUNDS Plan. This will
help up to provide suggestions to improve the present MUTUAL FUNDS so as to match to
the customers requirements.
• DATA TABLE
REASON FOR SELECTION OF A COMPANY’S NUMBER OF
MUTUAL FUNDS PLAN RESPONDENTS
BRAND NAME 30
PROMPT AND GOOD SERVICE 25
HIGH RETURNS 35
VARIETY OF OPTIONS 25
ADVERTISEMENTS 20
ANY OTHER 5
TOTAL SAMPLE SIZE 140
No. of respondents
40 35
35 30
30 25 25
25 20
20 Series1
15
10 5
ADVERTISEMENT
GOOD SERVICE
HIGH RETURNS
5
BRAND NAME
VARIETY OF
ANY OTHER
PROMPT AND
0
OPTIONS
ANALYSIS
On analysis of the data collected 35 out of 140 respondents i.e. 25% opted for
MUTUAL FUNDS on the basis of high returns provided by the company.
Brand name, variety of options, service and advertisements are also important.
62
Reason for selection of the question: The data is collected to know the level of
satisfaction of the various policyholders of the SBI. This is to reveal the status of the various
services that are provided by the SBI.
DATA TABLE
NUMBER OF
SATISFACTION LEVEL
RESPONDENTS
FULLY SATISFIED 19
SATISFIED 29
NOT SATISFIED 8
TOTAL SAMPLE SIZE 56
35
No. of Respondents
29
30
25
19
20
Series1
15
10 8
0
FULLY SATISFIED SATISFIED NOT SATISFIED
Satisfaction Level
ANALYSIS
• On analysis of the responses obtained by the respondents it was a large chunk of
customers are either fully satisfied or satisfied by the services offered by the Prudential
ICICI
FINDING
63
• Most of the respondents prefer MUTUAL FUNDS as a better option for Investment.
People prefer Mutual funds, Insurance, and Shares as the first three preferences of
investment.
• Prudential ICICI has a good market share i.e. 28%.
• Prudential ICICI is performing well in terms of returns in most of the plans offered by
the company
• Most of the people are aware about the mutual fund as a investment option.
• People are somehow interested in the Stock Market, irrespective of the fact that most of
• Around 26% of people who are aware about the mutual fund are not aware about the
• People’s perception about mutual funds over unit linked insurance plans is quite good.
• Most of the select the company to invest in mutual funds on the basis of returns which is
followed by brand name and quality service. On the basis of the data collected it was
observed that 42.5% of people are inclined towards the MUTUAL FUNDS mainly
• From the data available through survey we can easily make out that 39% of people buy
mutual funds from a company on the basis of returns and 26.5% of people buy mutual
funds from a company on the basis of history and track record of the AMC
BIBLIOGRAPHY
1. www.sbiindia.com
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2. www.pruicici.com
3. www.mutualfundindia.com
4. www.moneycontrol.com
5. www.economictimes.com
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