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What Business Travelers Prefer: New Insights Into Business Travelers' Choices and Preferences
What Business Travelers Prefer: New Insights Into Business Travelers' Choices and Preferences
The latest study from Certify, a leading travel and expense management
software solution, can help employers and travel-related companies
understand the motivations behind business traveler choices for meals,
ground transportation, hotel, air and other categories. Certify analyzed more
than 495 responses from seasoned business travelers representing small to
large companies throughout country.
This report provides a comprehensive look at the data compiled for the study,
exploring the choices business travelers make and why employers and those in
the travel industry should care.
30.72%
46.08%
19.88%
3.31%
Price
26.87%
My schedule
40.60%
Company policy/preference
16.72%
Connecting flights
5.67%
Mileage rewards
10.15%
WHAT BUSINESS TRAVELERS PREFER: NEW INSIGHTS INTO BUSINESS TRAVELERS CHOICES AND PREFERENCES
10+ TRIPS
5-9 TRIPS
2-4 TRIPS
20.60%
24.18%
American Airlines
9.85%
American Airlines
15.82%
US Airways
8.06%
US Airways
11.64%
Southwest Airlines
40.30%
Southwest Airlines
23.88%
Other
21.19%
Other
24.48%
39.76%
8.13%
14.16%
35.24%
2.71%
regarding meals,
Panera Bread
47.29%
Starbucks
3.01%
McDonalds
2.71%
27.11%
Other
19.88%
WHAT BUSINESS TRAVELERS PREFER: NEW INSIGHTS INTO BUSINESS TRAVELERS CHOICES AND PREFERENCES
2.71%
only splurge on
food and drink
Licensed taxi
20.48%
Limo/private car
6.33%
7.23%
24.70%
Rental car
41.27%
Marriott
32.84%
Hyatt
20.60%
Hilton
27.16%
Choice Hotels
3.28%
Other
16.12%
The most important factor in choosing a hotel for business travel is:
0.09%
54.33%
Rewards program
8.38%
Price/room rate
11.04%
Quality accommodations
20.00%
Other
5.37%
ABOUT CERTIFY
Certify is the leading online
travel and expense management
solution for companies of all sizes.
Organizations worldwide book
travel and complete expense
reports quickly, easily and costeffectively using Certify cloud and
mobile applications. For more
information about Certify please
call 888.925.0510 or visit
www.certify.com.
WHAT BUSINESS TRAVELERS PREFER: NEW INSIGHTS INTO BUSINESS TRAVELERS CHOICES AND PREFERENCES