This course is developed for employees working within IT organizations where

ISO20000 is part of their day-to-day operation or is currently being implemented.

Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it. This course is developed for
employees working within IT organizations where ISO20000 is part of their day-today operation or is currently being implemented. Participants are expected to be
knowledgeable about IT Service Management. The course is an ideal add-on for
participants who have attended the ITIL Foundation course and want to further
enhance their knowledge about the ISO20000 standard and the certification process
that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation

course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.

This course is developed for employees working within IT organizations where

ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation

course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.

This course is developed for employees working within IT organizations where

ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation

course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.
This course is developed for employees working within IT organizations where
ISO20000 is part of their day-to-day operation or is currently being implemented.
Participants are expected to be knowledgeable about IT Service Management. The
course is an ideal add-on for participants who have attended the ITIL Foundation
course and want to further enhance their knowledge about the ISO20000 standard
and the certification process that comes with it.