Doug Bond

Senior Manager working in Test, Release and Quality Assurance, Performance Measurement and
Capacity Planning. Experience in mainframe, e-Commerce, and intranet deployments, with understanding
of requirements for introduction, measurement, staffing test technology, frameworks and process.
Provides collaborative Agile Test and QA practice experience and advanced technical hands-on
implementation, recruiting international software teams.
Technical Consultant – Present. * Test framework for Web Network Backup service, with off-shore PHP
dev resources on AWS cloud * Implementing OWASP Application Security Verification Standard *Reverse-
engineering product support of Patent litigation, e.g. Cable SetTop, Unix emulation, source code
decompilation review & architecture, test verification and analysis using Selenium/RC, Bromine, Ruby,
FlexMonkey tools * Delivered training in Requirements-based testing tool and metrics to on/off-shore teams.*
Verifying site monetization & search optimization, incl. adwords, analytics, SEO link building.
(TSG @ HMSA) Test Project Manager 11/06 – 10/07. Responsible for coordination of 25+ resources in
delivery of System and Regression Testing for QNXT Health Claims systems migration. Development and
execution of test plans/scenarios/cases for X12 EDI documents 835/837 and 270/271, piloting Mercury Quality
Center and QTP licenses; Built plan for Volume/Stress test of disaster recovery site; Oversight of
environments, incl.NET, AIX, Mercator, BizTalk, Oracle, SQL Server.
(Axxean @ Kaiser Permanente) Project Test Lead 11/05 – 11/06. Planned and executed functional test
cycles, analyzed results, evaluated test quality, and documented result recommendations for regional
deployment of HMO system using TestDirector. Led team resources in HI, CA, off-shore, for Practice
Management and In-Patient implementations. EPIC system components included Resolute, Cadence,
ADT/Prelude, Chronicles, Bridges.
(Kenda Corp @ Union Bank of California) Test Systems Specialist 11/04 – 11/05. Deployed QTP/Loadrunner
Test tool pilot projects, mentoring Application areas thru best-practices. Project managed Borland OptimizeIT
and WILY Interscope code-analysis for JVM garbage-collection statistics. R&D for WebServices testing
(e.g. .NET, SOAP, XML, WSDL), unit-testing (VSTS, jUnit), and SDLC (CMM, ITIL, CoBIT) &
Requirements management (RequisitePro, DOORS, CaliberRM).
(Spherion Corp @ Kaiser Permanente) Project Test Consultant 10/03 – 10/04. Completed Test planning and
configuration of HL7, X.12 (HIPAA 835/837, IDX, MiSys LAB, General Ledger/Lockbox) & FTP Protocol
Interfaces to a San Francisco HMO Medical Record EPIC infrastructure for regional deployments. Key-role in
TestDirector and WinRunner test/requirements management, script automation administration, and training for
Project Teams.
(Electronic Arts) Core Test Consultant 07/02 – 05/03. Contracted for test and process improvement of game
titles, involving national teams of up to 100+ testers on XBOX, WindowsXP, DirectX and Playstation2
platforms. Responsible for Microsoft/Sony certification. Bug Tracking using DevTrack integrated w/Perforce
Code Management. LoadRunner benchmarks executed against LinuX/webLogic/Oracle servers.
(Cornerstone @ GMAC) Project QA Lead 01/02 – 05/02. Coordinated strategy and planning for
performance, regression test and user acceptance of Mortgage Co. re-engineering projects – OCR acquisition
and capture, Oracle Datawarehouse, Mercator-to-webMethods migration, incl. heavy use of XML thru MSMQ,
MQSeries, BizTalk, WebSphere architecture. Mercury LoadRunner, WinRunner, TestDirector were actively
rolled-out, with a group of 10 consultants, using Rational Unified Process (RUP/CMM) mentors.
(TwoWayTV Inc.) Head of Test/Engineering 10/00 – 10/01. Built Engineering & Test organization - 15
engineers - in LA, SF and UK for systems software integrated on Solaris/Oracle as collaborating services
(Liberate, OpenTV, MicrosoftTV) that provide digital Interactive TV functionality thru cable and satellite
broadcast and set-top box OS firmware development used HTML, JavaScript, Java, and Flash. Proprietary
tools provided Game-authoring and Live-broadcast control.
(StockPower) Director, Quality Assurance 5/00 – 10/00. Worked on Internet (Weblogic/ATG/Oracle) Stock
Purchase solution, evolving the WinRunner/TestDirector automation efforts and staffing - growing initial 2
engineers to more than 8, enhancing facility for Performance measurement thru implementation of
LoadRunner & jTest. Funding issues closed down operation.
Other Project Work:
 Staffed (start-up) testing of leading solution for electronic appointment/reservation services through
the Web and wireless media.
 Supplied TestScripting, Benchmark definition, mentoring 3-4 other staff, utilizing SilkTest and
SilkPerformer, in Capital Markets web infrastructure.
 Directed implementation and recruiting (3 employees) for TestDirector/WinRunner/LoadRunner
infrastructure for verification of Internet micro-payment system.
 As Director: Quality Assurance - for start-up - responsible for planning, staffing (8 headcount),
Test/Engineering processes for Sales/CRM solution B2B applications.
 Provided leadership and mentoring. to QA group of 10, for automation of Internet Bill Presentment
OFX protocol. Project management of client-acceptance Test Plans for custom deployments.
 Innovated QA process and automated tools to support International development of Web-enabled
Trade/Order Routing systems with proprietary publish/subscribe messaging technology.
 Lead effort for Test and Performance planning for TelCo Mechanized Ordering project - the primary
functionality being upgraded for Competitive Local Calling.
 Aided in introduction and implementation of SQA processes and deliverables validating the Sales
Force Automation quotation product in emerging laptop and Web-Based environments.
 Responsible for Strategy, Planning and implementation of Quality Assurance efforts for DialogWeb
news media product architecture.
 Evaluated and installed WinRunner/TestDirector testing tools for System Test of re-architected legacy
Order/Financial systems.
 Supported a Public Utility implementing new quality methodologies (SEI/CMM), tools and training in
Project Management, Software Inspection Process, Testing, Defect Metrics.
 Responsible for project plan and testing large-scale client-server CICS/DB2/COBOL/OS-2
implementation, utilizing IEF CASE, and test tools for worldwide sales & marketing organization.
 Developed materials for proprietary Quality process. Evaluated Testing and Software Configuration
products for Client projects. Delivered training in Requirements-based testing and metrics.
Technology Project Manager:
Managed network architecture and application for US Bank:
 Developed architecture, strategic plan, technology guidelines, benchmark and schedule.
 Led project task force, up to SVP level, producing the RFP for system vendors.
 Developed prototype for business-user requirements highlighting advanced technologies.
For International US Bank Technology office:
 Responsible for strategies at Group-level evolved fault-tolerant networking.
 Working with business provided focal point for technology consulting.
 Performance sizing of various architectures and systems.
 Developed Strategy, Data-Modeling for European Consumer Banking and Home
Banking.
Systems Engineer:
 Responsible for System testing and ISO9000 process quality improvement with research of software
reliability models and tools for 370-architecture.
 Responsible for 24x7 technical support of Trading environments, utilizing CICS, IDMS, TCAM,
VTAM. Directed planning for MVS/XA conversion and conducted performance testing.
 Assigned to Stock Brokerage developing MVS/CICS/IMS applications. Technical consultancy on
database and communications systems. Provided support of 3270 SNA functions.
 For Bank architectural design and upgrade of message switching system, converted SWIFT message
interface to MVS, CICS.
 Managed support and design of CICS, DL1 networked financial systems for UK Insurance syndicates.
Completed conversion to MVS and VM, including requisite personnel training.
B.F.A. Royal College of Art, UK.