Data Analyst SQL Tableau in San Francisco Bay CA Resume Rod Cyrus

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Rod Cyrus

Campbell, CA
(408) 705-8983 rod_cyrus@yahoo.com
Permanent Work Authorization No Visa Sponsorship Required Open to Relocation
PROFESSIONAL SUMMARY
Data analyst with 10 years of experience linking technology with business objectives using PL/SQL and R.
Experienced in financial concepts, business intelligence and risk management, looking for a Data Analyst position.
Key Skills:
PL/SQL
MySQL
ETL tools: Talend Open Studio and Spark
Data Cleansing
Statistical Metrics
Hands-on Experience with R
Data Warehousing
XML
Microsoft Office (Word, PowerPoint, Access and
VB Scripting in Excel)
Visualization tools: QlickView and Tableau
Financial Reporting on Cost and Revenue
Machine Learning and Behavior Analysis

Big Data (OLAP, Data Marts)


Data Migration
Oracle BI
Insight Development
HTTP
Multivariable Tests
A/B Tests
Bilingual (English and Farsi)
Graphic Design
Reporting tools like SSRS / Crystal Reports
Virtual Wallet and Virtual Banking concepts

PROFESSIONAL EXPERIENCE
MCCI (Mobile Communication Company of Iran), Tehran, Iran
May 2012 Dec 2015
Leading Telecommunications Company in the Middle East with more than 50 million subscribers and 5K employees
Senior Data Analyst
May 2013 Dec 2015
Populated and maintained a data warehouse with half a bullion records on daily basis, building OLAP cubes,
Data marts and Summaries on them using ETL tools like Talend Open Studio and Spark
Tailored advertisements to subscribers preferences based on regression and machine learning algorithms,
resulting in a dramatic increase in return rate of those ads from about 0.1% to 14% over a period of 2 months
Supervised a team of 8 for revenue assurance and fraud management under finance department
Uncovered system incidents and revenue leakages, preventing a $150,000 revenue loss
Mitigated potential risks for newly launched products and services by revising workflow processes, consulting
technical teams and conducting complex test scenarios, resulting in 4.2% deduction of annual revenue at risk
over a period of 8 months
Developed and implemented a Business Intelligence solution designed to provide executives with real time
information on revenue leading to effective and agile decision making processes using Tableau and QlickView
Established Deduction of Revenue at Risk calculated based on standard deviation as a KPI measure for
Revenue Assurance and Fraud Management departments; this KPI was later adopted company-wide
RAFM Data Analyst
May 2012 May 2013
Reconciled rating and routing sources to uncover gaps and performed in-depth root cause analyses resulting
in $150K revenue lost prevention in the first 3 months, and an average of $40K/month after that
Managed credit risk by Automated the process of gathering and accumulating HURs (high usage report Excel
files) using Talend Open Studio and MySQL along with using VB scripting for data cleansing, resulting in 30%
detection of fraudulent utilization of services each month
Discovered fraudulent patterns in service utilization, as a result the company no longer lost ($30K/month)
revenue because of deferent fraudulent activities across the network
Executed post deployment analysis on products to determine potential risk factors and prevent revenue loss
Network Security Engineer
May 2011 May 2012
Hirsa-Vison, Tehran, Iran
A Company specialized in Consulting for Deployment of Information Security Management Systems
Performed Risk Management and Business Analysis in compliance with ISO 27001 for customer companies
Conducted network structure analysis and ran penetration tests on customer companys networks, resulting in
reshaping and strengthening their networks against intrusion
Implemented business continuance polices in client companies based on their core activity/technology needs
Business Intelligence Officer
Pars-online, Tehran, Iran
A leading Internet service provider with over 2000 employees

May 2009 May 2011

Developed and deployed a dynamic dashboard providing near real-time sales and service utilization
information to aid high level management in their decision making process, bringing agility and focus to the
entire company
Performed and automated statistical analysis on subscriber`s bandwidth and quota to implement fair
bandwidth allocation policy
Monitored bandwidth utilization on daily basis for all the network and suggested capacity based
recommendations to the business to reduce costs
Performed A/B and multivariable tests to determine the optimum website structure for maximizing the number
of subscribers who register for support plan after their ADSL service is established, as a result the percentage
of subscriber registering for the support plan increased from around 9% to 35% in a period of 3 months for
individual subscribers and from 45% to 65% in a period of 2 months for company based subscribers

Developer and Technical Support Officer


Jan 2006 May 2009
Saman Insurance, Tehran, Iran
A major insurance and banking firm with 3000 employees and branches all over the country
Developed an insurance issuing application using Java and HTML; application was implemented across all
branches company-wide, resulting in centralization and integrity of all issued insurance policies
Developed a web-based dashboard to provide online insights into sales and revenue
ADDITIONAL WORK EXPERIENCE
Cashier
Home Depot

Feb 2016 To Date

Volunteer Work
May 2011
Participated in the Fourth International Conference of Cognitive Science in Iran and introduced an Essay called
"Object Oriented Programming and Cognitive Science"
EDUCATION
Bachelor degree in Computer Software Technology Engineering
University of Applied Science and Technology, Tehran, Iran
Licenced by Iran ministry of science, research and technology
PROFESSIONAL DEVELOPMENT/AFFILIATIONS
Data Science specialization
Certified in Revenue Assurance
Analytic edge course
Certified in Subex RA & FM system for User and Admin Training
Game theory course
Certified Lead auditor in information security management systems

2008

(coursera.org)
(WeDo/Praesidium)
(EDX)
(Subex Company)
(coursera.org)
(TV institution)

2015
2014
2014
2013
2013
2011

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