Professional Documents
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Aditya Esprit
Aditya Esprit
Aditya Esprit
Submitted by:
Name: Anjali Gour
CERTIFICATE
This is to certify that Anjali Gour has
prepared this project report entitled ADITYA
BIRLA- ESPRIT
WITH RESPECT TO ITS CONSUMER
SATISFACTION under my guidance and
supervision. This project embodies the result
of his efforts and investigations to the
concern.
Place: Hospet
Date:
Prakash Kattimani
Guide:
Prof
CERTIFICATE
Date:
Place: HOSPET
Declaration
Principal,
Date:
Place: Hospet
Gour
Ms. Anjali
ACKNOWLEDGEMENT
Date:
Place: Hospet
Anjali Gour
Ms
Contents
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To locate & identify the leading company & competitors for the
company.
SCOPE
LIMITATIONS
The primary and secondary data are limited and are constrained by
the availability and approachability.
Rock solid in fundamentals, the Aditya Birla Group nurtures a culture where
success does not come in the way of the need to keep learning afresh, to keep
experimenting.
HISTORY
The roots of the Aditya Birla Group date back to the 19th century in the
picturesque town of Pilani, set amidst the Rajasthan desert. It was here that
Seth Shiv Narayan Birla started trading in cotton, laying the foundation for the
House of Birlas.
Through India's arduous times of the 1850s, the Birla business expanded
rapidly. In the early part of the 20th century, our Group's founding father,
Ghanshyamdas Birla, set up industries in critical sectors such as textiles and
fibre, aluminium, cement and chemicals. As a close confidante of Mahatma
Gandhi, he played an active role in the Indian freedom struggle. He
represented India at the first and second round-table conference in London,
along with Gandhiji. It was at "Birla House" in Delhi that the luminaries of the
Indian freedom struggle often met to plot the downfall of the British Raj.
Ghanshyamdas Birla found no contradiction in pursuing business goals with
the dedication of a saint, emerging as one of the foremost industrialists of preindependence India. The principles by which he lived were soaked up by his
grandson, Aditya Vikram Birla, our Group's legendary leader.
Aditya Vikram Birla: putting India on the world map A formidable force
in Indian industry, Mr. Aditya Birla dared to dream of setting up a global
business empire at the age of 24. He was the first to put Indian business on
the world map, as far back as 1969, long before globalisation became a
buzzword in India.
In the then vibrant and free market South East Asian countries, he ventured to
set up world-class production bases. He had foreseen the winds of change and
staked the future of his business on a competitive, free market driven
economy order. He put Indian business on the globe, 22 years before
economic liberalisation was formally introduced by the former Prime Minister,
Mr. Narasimha Rao and the former Union Finance Minister, Dr. Manmohan
Singh. He set up 19 companies outside India, in Thailand, Malaysia, Indonesia,
the Philippines and Egypt.
Interestingly, for Mr. Aditya Birla, globalisation meant more than just
geographic reach. He believed that a business could be global even whilst
being based in India. Therefore, back in his home-territory, he drove singlemindedly to put together the building blocks to make Indian business a global
force. Under his stewardship, his companies rose to be the world's largest
producer of viscose staple fibre, the largest refiner of palm oil, the thirdlargest producer of insulators and the sixth-largest producer of carbon black.
In India, they attained the status of the largest single producer of viscose
filament yarn, apart from being a producer of cement, grey cement and rayon
grade pulp.
At the time of his untimely demise in 1995, the Group's revenues crossed
Rs.8,000 crore globally, with assets of over Rs.9,000 crore, comprising of 55
benchmark quality plants, an employee strength of 75,000 and a shareholder
community of 600,000.
Most importantly, his companies earned respect and admiration of the people,
as one of India's finest business houses, and the first Indian international
Group globally. Through this outstanding record of enterprise, he helped
create enormous wealth for the nation, and respect for Indian
entrepreneurship in South East Asia. In his time, his success was unmatched
by any other industrialist in India
VISION
To be a premium global conglomeratewith a clear focus on each business.
MISSION
To deliver superior value to our customers, shareholders, employees and
Society at large.
VALUES
Integrity
Commitment
Passion
Seamlessness
Speed
ESPRIT
PEST ANALYSIS
POLITICAL ENVIRONMENT
Under the NTP 2000,foreign firms may now invest up to 100 percent in
the apparel sector without any export obligation.
To boost exports and encourage new industry investment, the GOI under
the quota entitlement policy increased the share of quotas.
Increase of 10 % in excise duty has led to the hike in apparel prices.
ECONOMIC ENVIRONMENT
TECHNOLOGICAL ENVIRONMENT
On line shopping
INDUSTRIAL ANALYSIS
The Federation of Readymade Garments said raw cotton prices had shot up by 150%
and yarn by 100% and this has resulted in a 30% to 50% increase in prices of
readymade garments, hosiery goods and made-ups, putting immense pressure on the
industry.
Off late, the Indian garment industry has been in great demand in the international
markets due to the feel-good texture of the Indian textiles like silk.
The garment exporters India have witnessed a rise in the demand of their products in
the foreign market. Increasing opportunities for the exporters have opened new
horizons for the garment manufacturers as well.
Globalization has helped the trade in many ways but due to globalization the
competition has increased and so it is not very easy for the firms to cope up with
so much competition, as they have to meet the deadlines and also maintain
quality.
As apparel industry is fashion driven, and fashion keeps changing, the firms have to
cope with the changing apparel industry trends and still complete orders in time.
Thus they usually have to work under pressure.
Apparel manufacturers are developing methods to keep up with the pace of change
like offering on wholesale prices to survive in the global competition.
Developments in the apparel industry are estimated to grow at very high pace and
will provide employment to a large number of people all across the world.
BRAND POSITIONING
SEGMENTATION
and buy their products on regular basis as well as on occasions and are
enthusiastic and have positive attitude towards the brand.
POSITIONING
ESPRIT is an international, young brand that offers smart and affordable
luxury to its consumers of constantly being able to enrich their life with
something special and something new, which always corresponds to the
current tastes and styles. The brand constantly communicates to its
customers the security and guidance that they want in todays markets,
which have increasingly short-lived trends. Esprit provides an edgy and
fresh look to its consumers.
Tommy Hilfiger
Since 1985 the Tommy Hilfiger group has become a worldwide apparel
and retail company by offering its consumers beautifully designed and
high quality products including mens , womens and childrens apparels ,
sportswear , denim and a range of licensed products such as accessories ,
fragrances and home furnishings .
The company currently distributes its products in over 65 countries
including north America, Europe, central and south America and Asia
pacific and operates over 900 retail stores around the world.
Trough his irrelevant designs and bold marketing campaigns Hilfiger has
both influenced and developed lasting relationships with a wide range of
cultural influencers and trendsetters .
Hilfiger delivers superior quality and value to its customers. The brand has
the essence of classic American cool and provides a refreshing twist to
classic American fashion.
Tommy as a brand is all about color and patterns and a quirky sense of
humor. Tommy caters to the crowd that is willing to pay to look good.
Target customers are 20 -30 year old. The Tommy merchandize is
accessibly priced.
Styles and varieties that are available in esprit are not there in the
competitors store
Esprit gives an edgy and fresh look to its consumers which provides
them with an attitude which is not there in other stores
PROMOTION ANALYSIS
INTRODUCTION
40countries.
Esprit licenses its logo to third-party licensees that offer products bearing
the same Esprit quality and essence to consumers. Esprit also operates
the Red Earth cosmetic brand which includes cosmetics, skin care and
body
care
products.
Esprit is listed on the Hong Kong Stock Exchange since 1993 and is a
constituent stock in the Hang Seng Index, MSCI Hong Kong Index, FTSE AllWorld Index for Hong Kong and S&P/HKEx LargeCap Index and S&P Asia 50
Index.
SEGMENTATION
Market segmenting is dividing the market into groups of individual markets with
similar wants or needs that a company divides into distinct groups which have
distinct needs, wants, behavior or which might want different products & services
Age 18- 25
Individual look
TARGETING
POSITIONING
the globe. Esprit has more than 1.1 million square meters of retail
space in 40 countries.
The Esprit flagship stores feature both current Esprit fashion lines
and licensee products under one roof. Esprit has an architecture
department that is responsible for the worldwide design of its
stores.
The Group operates more than 835 directly managed retail stores
worldwide and distributes its products via more than 15,150
wholesale locations around the globe.
PROMOTION ANALYSIS
Promotional Tools
BUDGET
Cost for a front page 6/8 inches advertisement is Rs 2 lakh.
SWOT ANALYSIS
STRENGTH
The Group operates more than 800 directly managed retail stores
worldwide and distributes its products via more than 14,000
wholesale locations internationally.
Brand offers smart, affordable luxury and bringing newness and style
to life.
Brand stays in touch with its consumer through social networking site
WEAKNESS
Less promotion
Targets only upper middle class
Targets only particular segment of society
Competition is high.
Large number of close competitors in the market
OPPORTUNITY
Esprit can promote heavily to pull in more customers
Extension of product width and depth
Market is gradually shifting towards branded readymade garments
High disposable income of consumer
Consumers are brand conscious
Opening up new stores
Organizing events to promote the brand
THREAT
Summary:
free delivery
Shirts
T- shirts
Jeans & trousers
Accessories
Bags & watches
Footwear
Shorts & skirts
Maximum purchased item is accessories as theres a huge range of
product in this category which includes glamour, gorgeous tales,
summer & fun, sweet animals, essentials, maritime, blossoms,
around the world, cross, and many more.
CONCLUSION
In the end I would say that Aditya Birla Group- Esprit has lived up to name
as it has been providing its best to its customers. It religiously follows its
mission and vision statements and strives for excellence. It is continuously
trying to expand and grow in the future. The company not only works for
the people outside but it always keeps in mind the well- being of its
people inside the organization and tries to provide them the best facilities
it can. Aditya Birla Nuvo is able to pay all of its debt and has a strong
financial backing . It is a good idea for investors to invest in this company.
It is performing well and is trying to work hard. The company has strong
chances of being more successful and reaching new heights.
Suggestion
Prices to be reduced
More of promotional activities
To maintain dominance in clothing industry
Grow volume of sales.
QUESTIONNAIRE
Dear Customer,
I, Yash of Vijayanagar College, Hospet for the partial fulfillment of BBM,
would like to make a survey of customer satisfaction towards Esprit.
Your cooperation is highly solicited.
Name:
Age:
Occupation:
Address:
Phone no:
Zara
Benetton
Levis
Tommy Hilfiger
Guess
6. Latest trends
7. Not well advertized
Bibilography
http://content.icicidirect.com/newsiteContent/Research/DetailCompanyRes
earch.asp
http://www.adityabirla.com/the_group/index.htm
http://www.adityabirla.com/the_group/our_values.htm
http://www.adityabirla.com/the_group/heritage.htm
http://www.esprit.com/index.php?
command=Display&page_id=45&navi_id=50
http://www.wikipedia.org/