Tips on how to ace the Initial Interview:
1) Practice speaking in English. (You can
Convergys Corporation (NYSE: CVG) is a global
leader in providing customer care, human
resources, and billing services. Convergys
combines specialized knowledge and expertise
with solid execution to deliver outsourced
solutions, consulting services, and software
support. Clients in more than 60 countries
speaking nearly 30 languages depend on
Convergys to manage the increasing complexity
and cost of caring for customers and employees.
Convergys serves the world's leading companies
in many industries including communications,
financial services, technology, and consumer
products.
Convergys is a member of the S&P 500 and a
Fortune Most Admired Company. Headquartered
in Cincinnati, Ohio, Convergys has more than
66,000 employees in 65 customer contact
centers, three data centers, and other facilities in
the United States, Canada, Latin America,
Europe, the Middle East, and Asia.
In 2003, Convergys started its operations in two
contact centers in the Philippines. Presently, it
has expanded to 7 locations offering
opportunities to thousands of call center
professionals.
For more information visit www.convergys.com.
3
Theophiles Thistle, the successful thistle-sifter,
also try exposing yourself to the English
language by watching English shows
and reading English magazines)
2) Try reading these tongue twisters:
Tongue Twisters
1 thrust three thousand thistles through the thick of
A bitter biting bittern
Bit a better brother bittern,
And the bitter better bittern
Bit the bitter biter back.
And the bitter bittern, bitten,
By the better bitten bittern,
Said: "I'm a bitter biter bit, alack!"
2 websites for a quick grammar refresher
Mr. See owned a saw.
And Mr. Soar owned a seesaw.
Now See's saw sawed Soar's seesaw
Before Soar saw See,
Which made Soar sore.
Had Soar seen See's saw
Before See sawed Soar's seesaw,
See's saw would not have sawed
Soar's seesaw.
So See's saw sawed Soar's seesaw.
But it was sad to see Soar so sore
Just because See's saw sawed
Soar's seesaw!
in sifting a sieve full of un-sifted thistles,
thrust three thousand thistles through the thick of
his thumb.
Now.....if Theophiles Thistle, the successful
thistle-sifter,
in sifting a sieve full of un-sifted thistles,
his thumb,
see that thou, in sifting a sieve full of un-sifted
thistles,
thrust not three thousand thistles through the
thick of thy thumb.
Success to the successful thistle-sifter!
3) You can also browse thru these
course.
http://grammar.uoregon.edu/toc.html
http://www.englishpage.com/verbpage/verbt
enseintro.html
http://grammar.ccc.commnet.edu/grammar/q
uiz_list.htm
http://owl.english.purdue.edu/handouts/esl/e
slsubverb.html
We are looking for dynamic, highly motivated,
passionate Technical Customer Care
Representatives, Customer Care Representative,
Outbound Customer Care Representatives and
Part-time Customer Care Representatives to be
part of Convergys
What to expect… Reminders:

Initial Interview (Group Interview) 1) Make sure to attend your schedule.

Please arrive at least 15 minutes before
your interview.

2) Be in business casual attire.

3) Enunciate!

Try these enunciation exercises:

1. Open and close mouth easily as you

repeat: Fah Fah Fah Fah Blah Blah
2. Loosening your jaw: Sah Kah She Fah
Computer-Based Assessment Rah
Pah Kah She Fah Rah
Pass Wah Kah She Fah Rah
ed Baj Kah She Fah Rah
Dah Kah She Fah Rah
3. Loosening your lips: www www www
bbb bbb bbb wbw wbw wbw
4. Combination loosening: lll ldl www ldl
wlwd
5. Phrases for precise articulation:
"The tip of the tongue, the teeth and the
lips"
"Lah lee loo lee. Zip e do da"
"Repetition, repetition, repetition"
We'll weather the weather whatever the
Pass weather whether we like it or not"
ed
Good Luck!!! 
Final Interview