Test Bank for Introduction to Industrial and

Organizational Psychology 6th Edition by Riggio

Some I/O psychologists are involved in helping
employees to deal more effectively with stress on the
job.
1.

True

2.

False

I/O psychology has two objectives: to conduct

research and to train other psychologists.

2.

False

One principle of the human relations movement is that

social factors will sometimes outweigh the effects of
monetary incentives in motivating workers.
1.

True

2.

False

The two World Wars contributed greatly to the growth

of I/O psychology, particularly in the area of employee
testing.

1.

True

1.

True

2.

False

2.

False

Time-and-motion studies are part of the procedures

known as the human relations movement.
1.
2.

In the early 2000's, there will be a serious shortage of

individuals who are truly qualified for entry-level
management positions

True
1.

True

2.

False

False

Taylor believed that there must be a match between

the worker's skills and abilities and the type of work
he or she performs.

By the year 2010, white males will be in the minority

in the US workforce

1.

True

1.

True

2.

False

2.

False

Time-and-motion studies may be most useful for

examining simple jobs involving manual labor or
repetitive action.
1.
2.

True
1.

True

2.

False

False

The Great Depression of the 1930s led to increased

opportunities for industrial/organizational
psychologists.
1.

True

2.

False

The Hawthorne studies were conducted in

laboratories at Harvard University in the mid-1920s.
1.

While diversity in the workforce has benefits,

demographic and cultural differences can increase
work team conflict, inhibit team cooperation, and harm
performance

True

Test Bank for Introduction to Industrial and

Organizational Psychology 6th Edition by Riggio
Some I/O psychologists are involved in helping
employees to deal more effectively with stress on the
job.
1.

True

2.

False

I/O psychology has two objectives: to conduct

research and to train other psychologists.
1.

True

2.

False

Time-and-motion studies are part of the procedures

known as the human relations movement.
1.

True

2.

False

Taylor believed that there must be a match between

the worker's skills and abilities and the type of work
he or she performs.
1.
2.

1.

True

2.

False

In the early 2000's, there will be a serious shortage of

individuals who are truly qualified for entry-level
management positions
1.

True

2.

False

By the year 2010, white males will be in the minority

in the US workforce

True
1.

True

2.

False

False

Time-and-motion studies may be most useful for

examining simple jobs involving manual labor or
repetitive action.
1.

True

2.

False

The Great Depression of the 1930s led to increased

opportunities for industrial/organizational
psychologists.
1.

The two World Wars contributed greatly to the growth

of I/O psychology, particularly in the area of employee
testing.

While diversity in the workforce has benefits,

demographic and cultural differences can increase
work team conflict, inhibit team cooperation, and harm
performance
1.

True

2.

False

Test Bank for Introduction to Industrial and

Organizational Psychology 6th Edition by Riggio

True
Industrial/organizational psychology is defined as

2.

False

The Hawthorne studies were conducted in

laboratories at Harvard University in the mid-1920s.
1.

True

2.

False

One principle of the human relations movement is that

social factors will sometimes outweigh the effects of
monetary incentives in motivating workers.

1.

a. the study of work in industry.

2.

b. the study of human behavior in work

settings.

3.

c. a combination of management principles

and work efficiency methods.

4.

d. the process of analyzing communication

between managers and subordinates.

The two objectives of I/O psychology are

1.

True
1.

2.

False

a. conducting research and applying

research knowledge to improving work
behavior.

2.

b. conducting research and establishing

general laws of work behavior.

3.

c. conducting research and training other

psychologists.

4.

d. training other psychologists and designing

organizational structures.

The scientific objective of I/O psychology involves

1.

a. ergonomics.

2.

b. time-and-motion studies.

3.

c. scientist-practitioner model.

4.

d. job specialization.

Suppose that a manager wants to increase the output

of a staff of word processors/typists.Which of the
following strategies would be consistent with the
principles of scientific management?
1. a. Giving the typists pep talks every morning

1.

a. applying psychological principles to

observing work behavior.

2.

b. applying research results in attempts to

improve work behavior.

2.

b. Instituting an Employee of the Month

program

3.

c. the study and understanding of all

aspects of behavior at work.

3.

c. Firing the least productive typists and

hiring new ones

4.

d. the discovery of general laws of human

behavior.

4.

d. Designing work stations that increase

the efficiency with which workers can
perform their jobs

The applied objective of I/O psychology involves

1.

a. examining and describing human work

behavior.

2.

b. the application of psychological

principles to work behavior.

One reason that scientific management is no longer

as applicable in the work place as it was at one time
is that
1. a. the standard of living has increased over
the years.
2.

b. the theory is too broad to apply today.

3.

c. the discovery of general laws of human

behavior.

3.

c. jobs today are more complex than they

used to be.

4.

d. conducting research and publishing it in

scientific journals.

4.

d. the principles do not apply to international

businesses.

The engineer who is credited with stimulating the

beginning of the field that would develop into I/O
psychology is
1.

a. Hugo Munsterberg.

2.

b. Walter Dill Scott.

3.

c. Frederick W. Taylor.

4.

d. Elton Mayo.

An efficiency expert is studying jobs carefully, making

detailed assessments of how long it takes workers to
perform tasks. In all likelihood, the expert is using the
scientific management method of

A major contribution to the development of I/O

psychology that occurred during the World War I
years was
1. a. development of the atomic bomb.
2. b. the creation of the Army Alpha and
Beta intelligence tests.
3.

c. an increased focus on ergonomic design

of war equipment.

4.

d. an increased focus on the psychological

experiences of soldiers.

In the famous Hawthorne studies, workers became

more productive because
1. a. they knew they were being observed.
2. b. the lighting was increased.

3.

c. they were given longer rest breaks.

4.

d. they thought they would eventually be

rewarded.

A main proposition of the human relations movement

is
1. a. workers are motivated solely by money.
2. b. achievement motivation is important in
determining worker morale.
3.

c. workers in high-level positions are unlikely

to be satisfied with their jobs.

4.

d. good interpersonal relationships

among coworkers will lead to increased
productivity.

According to Mayo, which workers are most likely to

turn to the social environment of the work setting for
motivation?
1. a. Workers who are highly satisfied with the
work itself.

Which of the following is NOT a major trend that is

influencing the course of I/O psychology?
1. a. Increasing diversity of the workforce
2. b. Increase in the worlds population
3.

c. The changing nature of work

4.

d. Expanding focus on human resources

Which of the following recent strategies/trends is most

consistent with Elton Mayos thinking and the
principles of the Human Relations movement?
1. a. The trend toward virtual work groups that
interact electronically.
2.

b. The expanding focus on human

resources.

3.

c. The downsizing trend that makes for a

smaller company workforce.

4.

d. The increasing diversity of workers.

Which of the following is NOT a typical reason for

organizational downsizing?
1. a. Technological advancements eliminate
jobs for people

2.

b. Workers in high-level management

positions.

3.

c. Workers in repetitive or low-level

positions.

2.

b. Reductions in the number of middle-level

managers

d. All workers are equally likely to seek

motivation in social relationships on the job.

3.

c. Decreasing globalization of business

4.

d. Fewer workers are required to do more

work than before

4.

World War II contributed greatly to the growth of I/O

psychology through
1. a. the need for state-of-the-art machinery.
2.

b. the death of many soldiers leading to

dramatic shrinking of the workforce.

3.

c. the development of espionage devices.

4.

d. an increased focus on mental illnesses

produced by warfare.

A major event in the "modern era" of I/O psychology

(1960s-1990s) that had a major impact on
employment decisions was
1. a. the emergence of personality testing.
2.

b. the human relations movement.

3.

c. the cognitive explosion.

4.

d. civil rights legislation.

Which of the following is an outcome associated with

organizational downsizing?
1. a. Workers who remain become more loyal
to the organization.
2.

b. There is a decrease in line workers, but an

increase in management.

3.

c. Remaining workers are more motivated

because they fear also losing their jobs.

4.

d. The organization is usually more

efficient and more competitive.

The major reason that organizations will need to give

greater and greater attention to human resources in
the future is
1. a. employees do not want to work as hard as
they once did.

2.

b. fewer people are going to college.

3.

c. there is a dwindling supply of truly

skilled workers.

4.

d. employers are relying less on employee

selection.

2.

Time-and-motion studies may be most useful for

examining simple jobs involving manual labor or
repetitive action.
1. True
2.

By the year 2010, white males will constitute

__________ of the US workforce.
1. a. less than half
2. b. more than 80%
3.

c. less than 20%

4.

d. exactly half

Research indicates that companies that value

workplace diversity
1. a. have higher levels of organizational
conflict.
2.

b. attract the most qualified workers.

3.

c. are less innovative than other companies.

4.

d. have organizational cultures that are very

similar to those of less diverse companies.

Test Bank for Introduction to Industrial and

Organizational Psychology 6th Edition by Riggio
Some I/O psychologists are involved in helping
employees to deal more effectively with stress on the
job.
1. True
2.

False

I/O psychology has two objectives: to conduct

research and to train other psychologists.
1. True
2. False
Time-and-motion studies are part of the procedures
known as the human relations movement.
1. True
2.

False

Taylor believed that there must be a match between

the worker's skills and abilities and the type of work
he or she performs.
1. True

False

The Great Depression of the 1930s led to increased

opportunities for industrial/organizational
psychologists.
1. True
2.

An obvious advantage of increased workforce

diversity is

False

False

The Hawthorne studies were conducted in

laboratories at Harvard University in the mid-1920s.
1. True
2.

False

One principle of the human relations movement is that

social factors will sometimes outweigh the effects of
monetary incentives in motivating workers.
1. True
2.

False

The two World Wars contributed greatly to the growth

of I/O psychology, particularly in the area of employee
testing.
1. True
2.

False

In the early 2000's, there will be a serious shortage of

individuals who are truly qualified for entry-level
management positions
1. True
2.

False

By the year 2010, white males will be in the minority

in the US workforce
1.

True

2.

False

While diversity in the workforce has benefits,

demographic and cultural differences can increase
work team conflict, inhibit team cooperation, and harm
performance
1.

True

2.

False